Latest / The Real Estate Agent Playbook / The People Around You Are Shaping Your Real Estate Business
Transcript
- 0:00I just spent several days
- 0:01surrounded by successful real estate agents from all over the country
- 0:05and around the world
- 0:06and I came home thinking about something I believe matters
- 0:09way more than most agents realize
- 0:11the room you put yourself
- 0:12in can completely change the way you build your business
- 0:16but simply getting into the room is not enough
- 0:19a little over a year ago when we started Carbon Collective
- 0:22the average agent in our room
- 0:24was doing fewer than four transactions a year
- 0:26today that number has nearly doubled
- 0:29and I don't think that happened because we found some secret lead
- 0:32source
- 0:32or discovered some magical business strategy nobody else knew about
- 0:36I think a big part of it came from changing the room
- 0:39we intentionally put agents around
- 0:40people who were willing to share what they knew
- 0:42admit what they did not know
- 0:44and genuinely help the person sitting next to them get better
- 0:47and after what I just experienced over the last few days
- 0:49I am more convinced now than ever that this matters
- 0:53because I was sitting with agents from completely different markets
- 0:57different states different countries
- 0:59different levels of production
- 1:01and what stood out to me was people willing to share
- 1:05and what they were willing to share
- 1:07not the polished version of the business
- 1:09the real version here's what is working
- 1:12here's what I tried that completely failed
- 1:14and here's something we changed that made a difference
- 1:17in one of the tougher markets
- 1:18that most agents have seen in their career
- 1:20nobody seemed worried that sharing an idea was
- 1:23somehow going to cost them their next transaction
- 1:25and I think that mindset is incredibly important
- 1:28real estate can create this weird scarcity mentality
- 1:31where we start believing everything has to be protected
- 1:35we find a lead source that works
- 1:37and do not want anybody else to know about it
- 1:39we build a process and suddenly it becomes a secret
- 1:42we figure something out and think
- 1:45why would I tell another realtor
- 1:46but sharing the playbook does not play the game for someone else
- 1:50I can tell you exactly what I am doing
- 1:52you still have to execute it
- 1:54you still have to build the relationships
- 1:56and you still have to become confident
- 1:58you still have to sit across from a client
- 2:01and know what you are talking about
- 2:03you still have to do the work
- 2:05all collaboration does is give somebody a better place to start
- 2:09and sometimes that can save months
- 2:11or even years of trying to figure out everything by yourself
- 2:15that becomes more valuable
- 2:18when you start putting agents from different markets in the same room
- 2:21because real estate markets do not all change all at the same time
- 2:25an agent somewhere else
- 2:26may already be experiencing something your market has not seen yet
- 2:30maybe their inventory changed first
- 2:32maybe buyers started behaving differently
- 2:34maybe listings stopped moving the way they used to
- 2:37maybe a strategy they relied on for years suddenly stopped producing
- 2:42and if that agent is willing to sit down and tell me what they saw
- 2:46what they got wrong and how they adjusted
- 2:48I can learn from that before I ever experience the exact same thing
- 2:52it does not mean I blindly copy them
- 2:54real estate is local but my perspective does not have to be
- 2:58your market may be local your perspective doesn't have to be
- 3:02and I think that is one of the biggest benefits
- 3:05of surrounding yourself with people who are willing to collaborate
- 3:08you get exposed to experiences you have not personally had yet
- 3:11you start recognizing problems faster
- 3:13you start seeing possibilities you would not have seen by yourself
- 3:17and the best part is that
- 3:18the value does not only flow from the highest producer in the room
- 3:21down to everybody else
- 3:23somebody doing 30 or 40 transactions does not have every answer
- 3:27the agent doing 10 might have figured out a CRM system
- 3:30they have never seen
- 3:31somebody else may have built a better follow up process
- 3:35another agent may have handled a difficult seller conversation
- 3:37in a way nobody else considered
- 3:40production does not determine
- 3:41whether you have something valuable to contribute
- 3:44a great room gets smarter because everybody contributes what they know
- 3:48and that is the difference between a group of agents
- 3:50and an actual collaborative environment
- 3:53a group can just be people occupying the same space
- 3:56a real community is different
- 3:58people know what you are working toward
- 4:00they know where you are getting stuck
- 4:02they're willing to challenge you
- 4:04they're willing to share and when something goes wrong
- 4:07you have somewhere to bring it
- 4:09that was really the idea behind carbon collected from the beginning
- 4:12carbon is celebrating its first birthday right now
- 4:15when we created it it was as a division of the Wolf Pack
- 4:19we were not trying to build another place
- 4:20where agents could collect more information
- 4:23there's already more real estate training online
- 4:25than any of us could consume
- 4:27and within the Wolf Pack it's absolutely incredible
- 4:30however
- 4:30it's a lot of marketing and branding and ideas and that is valuable
- 4:35however getting in the mix with your clients
- 4:38is something that's even more valuable
- 4:40we wanted to meet agents where they were at and help them sell homes
- 4:44that was the goal when we started
- 4:45the average agent in the room was doing fewer than four transactions
- 4:48a year over the last year
- 4:50we have grown the room significantly
- 4:52we have brought in more agents and more partners
- 4:54which means we also have brought in more experience
- 4:57and more perspective into the conversations
- 5:00at the same time average production per agent has nearly doubled
- 5:03and based on our internal tracking
- 5:05now outpaces the brokerage wide average
- 5:08I'm really proud of that but I wanna be careful about how I frame it
- 5:12carbon did not sell those houses
- 5:14those agents did they made the calls
- 5:16they had the conversations
- 5:17they won the clients
- 5:18they handled the problems and then they closed the transactions
- 5:22they did the work
- 5:24what I believe the room did was help them get better at doing the work
- 5:28it gave them somewhere to ask the question
- 5:30instead of pretending they already knew the answer
- 5:33it gave them access to agents
- 5:34who had already dealt with the same thing
- 5:36that they were facing for the first time
- 5:38and it created an environment where sharing something useful
- 5:41did not feel like giving something away
- 5:43and I wanna talk about how this trickled down
- 5:46because we do have agents in certain markets
- 5:49and we have multiple of them
- 5:51but this kind of non scarcity
- 5:54or abundant mindset has LED to those agents sharing
- 5:58I talked to a top producing agent in my state today
- 6:01and she is sponsored by another agent
- 6:04who is a top producing agent in the same neighborhood
- 6:06and what she said to me is like
- 6:08we've actually I've shown one of her listings one time
- 6:11so you have to understand that that scarcity mindset is not founded
- 6:15even the top producers in the same neighborhood
- 6:18have different values to bring to the table
- 6:21and they are targeting different people
- 6:23and if you're learning how to do that and target your specific Avatar
- 6:27you could give all your playbook to one person
- 6:31sitting right next to you
- 6:32your neighbor
- 6:33and it's not going to have a major effect on your business
- 6:35in fact the agents collaborate and they help each other out
- 6:39they show houses when you know
- 6:42the other ones out of town
- 6:43they ask questions when maybe it's late at night
- 6:46and they don't want to call the broker
- 6:47and there's a lot of opportunity there
- 6:50and because of how we built carbon globally
- 6:53it is trickled down to a very collaborative environment
- 6:56even hyper locally
- 6:58that is the family atmosphere I am talking about
- 7:01not everybody sitting around congratulating each other
- 7:03I mean genuinely wanting the person next to you to win
- 7:06because if I figure something out
- 7:08that helps another agent close one more home
- 7:10I don't lose anything
- 7:12and when that agent figures something out six months later
- 7:15that helps me now the entire room gets better
- 7:18that is where the compounding starts
- 7:20and this is one of the things
- 7:21I think agents who are trying to grow from five to seven deals to 30
- 7:26should think about much more seriously
- 7:28you can absolutely figure everything out yourself
- 7:30you can absolutely love your broker
- 7:32and understand that
- 7:34that may not be the best environment for you to succeed
- 7:38you can learn every lesson personally
- 7:40you can make every mistake
- 7:41you can build every system from scratch
- 7:43but why would you want to
- 7:44if somebody else has already Learned the lesson you're about to learn
- 7:48the hard way listen to them
- 7:50if somebody is six months ahead of you
- 7:51on the problem you're dealing with today
- 7:53ask the question the right room does not do the work for you
- 7:57but it can keep you from starting every problem from a blank page
- 8:01and there's another part of this I think matters
- 8:03getting access to a great room does not guarantee anything
- 8:06you still have to walk into it with an open mind
- 8:08you have to be willing to say
- 8:10I do not know you have to be willing to hear something
- 8:13that challenges the way you have always done things
- 8:15you have to be willing to try something new
- 8:18and when you figure something out
- 8:19you have to be willing to put that knowledge back into the room
- 8:23access and participation are not the same thing
- 8:25you can sit next to incredibly successful people
- 8:28and learn absolutely nothing
- 8:29if you spend the entire time
- 8:31trying to prove that you had already figured out
- 8:33or that that won't work for you
- 8:35because you don't have the same following
- 8:37and you don't have the same this and you don't have the same that
- 8:41that is why I think the mindset matters almost as much as the people
- 8:44the best people I was around this week came in curious
- 8:48they asked questions they shared freely
- 8:50and they were not afraid that helping somebody else
- 8:53somehow made their business weaker
- 8:55it was the opposite the room gets stronger because people contributed
- 8:59and I think that is the question agents should start asking themselves
- 9:03not just what company I am at or who I am with
- 9:07not just what tools do I have
- 9:08ask yourself who am I actually around on a day to day
- 9:12are they moving towards something
- 9:14are they willing to share
- 9:15are they challenging me am I learning from them
- 9:18am I bringing something into that relationship too
- 9:20because a great room is not built by the people who simply join it
- 9:24it is built by the people who contribute to it
- 9:26that is probably my biggest takeaway from the last few days
- 9:29the right people can change the way you think about your business
- 9:32they can expose you to the problems before you encounter them
- 9:35they can show you possibilities you did not know existed
- 9:39they can shorten the learning curve
- 9:41but you still have to participate
- 9:43you still have to execute
- 9:44and you still have to bring something back into the room
- 9:48that is what we are trying to continue building
- 9:51inside Carbon Collective
- 9:52I do not want it to be another place where agents log in
- 9:55and consume more information
- 9:56and say they're working
- 9:58I want it to be a place where somebody says
- 10:00this is what I'm dealing with right now and we actually work on it
- 10:04then they go use what they Learned
- 10:06they come back
- 10:07we see what happens and then the room gets smarter again
- 10:10a year ago we set out to meet agents where they were
- 10:12and help them sell more homes
- 10:14a year later we have grown the room significantly
- 10:17our average production per agent has nearly doubled
- 10:19and we are seeing exactly the kind of collaboration
- 10:22we hoped we could create it is working and we are only getting started
- 10:26if you want to see what I mean
- 10:28instead of just listening to me describe it
- 10:30comment pass below I will send you a link
- 10:32to spend 2 weeks inside Carbon Collective with us
- 10:35come to the coaching meet the agents
- 10:37bring something you are actually working through in your business
- 10:40and see what happens when you put the problem into a room
- 10:43full of people who genuinely want to help each other get better
- 10:46I'm not asking you to take my word for it
- 10:48come see the room but there is another side of this
- 10:51because you can have access to the best people in the world
- 10:54and still choose to sit by yourself
- 10:56and I think trying to build this business alone
- 10:59is costing agents more than they realize
- 11:01that is where we are going next
- 11:03stop trying to do real estate alone
- 11:05and I want to step back
- 11:06and help you understand the reason this is all possible
- 11:10yes I loved my broker too
- 11:12I left my dad's brokerage and that was a big step for me and my career
- 11:17but what I found not only within Carbon Collective
- 11:20not only within the Wolf Pack
- 11:22but the EXP family in general
- 11:24is this is how the company is built
- 11:27however it takes getting in person sometimes to see that
- 11:31now being here five and a half years
- 11:34I understood that there was some gaps in what we offered
- 11:37as an organization and myself
- 11:40Louis Galt
- 11:41Kyle Mark
- 11:41Adam Gillespie John Schuckman
- 11:43sat down and we had this vision to bring 12 coaches together
- 11:47who were all invested in the agents
- 11:49whether they were in their organization or not
- 11:51to really help move the needle and build a culture
- 11:55that is only a pipe dream in most instances
- 11:58most instances you have a managing broker
- 12:01he maybe sold houses at one point or maybe still does
- 12:05so he can pay the bills and with that said
- 12:09you have to understand that there's a lot on their plate
- 12:12yes I loved my broker too
- 12:14you may love yours but are you getting the collaboration that you need
- 12:19in one of the toughest markets that any of us have seen in our career
- 12:23the truth is if you walk into a room
- 12:25and everyone's talking about how tough the market is
- 12:27and it's a negative energy
- 12:29that's not helping you we can't control the market
- 12:32what we can control is
- 12:33how you flex your business into something that works in any market
- 12:38and the truth is if you're around people that have the negative energy
- 12:41that are frustrated stressed out because they're not selling
- 12:44you know 60 homes a year anymore
- 12:47without trying to look at the opportunity that is in front of us
- 12:50that is where the problem starts
- 12:52so if you are interested in seeing the room
- 12:55seeing what I'm talking about and feel that energy virtually
- 12:59then I can promise you by next year
- 13:01when the conference comes around and I offer you a free pass
- 13:05you will want to see what it is like to be inside this brokerage
- 13:08that everyone has their opinions about
- 13:10but no one really understands the inside
- 13:13cause on the inside everybody's willing to help everybody
- 13:16the corporate you know
- 13:17people come up and say hi
- 13:19because we're all moving in the same direction
- 13:22we just have different size boats
- 13:24and that is the key piece of why Carbon Collective was created
- 13:28I promise you you won't be disappointed
- 13:30I'll see you on the inside
- 13:31comment pass below and check out that next video
- 13:34because no one should do real estate alone