#316: What It Takes to Lead Luxury Resorts | with Robert Marusi of Hotel Del Coronado & Grand Wailea
Robert Marusi shares the leadership principles, technology strategies, and commercial mindset that have helped him lead some of the world's most iconic luxury resorts, including Hotel del Coronado and Grand Wailea.
In this episode, Steve and David speak with Robert Marusi, Commercial Director of Hotel del Coronado and Grand Wailea, about how AI, personalization, and data are transforming the hospitality industry. He also explains why human connection remains at the heart of delivering exceptional guest experiences.
Robert reveals why agility, continuous learning, and a growth-focused mindset…
The skinny
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