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The Evolution & Importance of Trust in Healthcare w/ Jennifer Baron
What does it take to rebuild trust in healthcare, especially after it took a hit during the pandemic?
In this episode, we talk with Jennifer Baron, Chief Experience Officer at NRC Health, about the evolution & importance of trust in healthcare.
She breaks down the key drivers of trust and their role in shaping patient and provider experiences.
Jennifer has over 30 years of leadership experience in healthcare. At NRC Health, she focuses on improving human-centered care. Her work revolves around 3 core elements of reliability, competence, and respect.
She takes us through NRC Health’s research…
The skinny
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