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Daniel Murray The Empathy Gap
In this episode, Daniel Murray and I discuss, his new book on empathy, starting with the journey of writing the book.
We then do a deep dive on Daniel's practical four-step framework for practicing empathy: being consciously curious, openly exploring, challenging mental models, and leading with empathy.
The conversation highlights the distinction between empathy, sympathy, and kindness, and emphasises the importance of curiosity and understanding diverse perspectives. Daniel also addresses how leaders can balance empathy with decision-making in fast-paced environments. The discussion is…
The skinny
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