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Hotels Are Splitting Into Two Completely Different Businesses - Walter Isenberg, Sage Hospitality

In this episode, Walter Isenberg, CEO and Co-Founder of Sage Hospitality Group, shares his reflections on 2025, the lessons he's bringing into 2026, and his perspective on the bifurcation in hospitality: commodity hotels moving toward automation and reduced staffing versus experience-driven hospitality, where people remain the competitive advantage.

More from Walter:

Walter's article in Hotel Management: "Hospitality Begins from Within"

The Letter That Turned a Young Dishwasher into a Hospitality Leader - Walter Isenberg, Sage Hospitality Group

How Sage Hospitality Enriches Lives Through…

The skinny

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