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How Employee Experience Shapes Brand Perception
In this episode of the Duct Tape Marketing Podcast, I interview Tiffani Bova. She is the global customer growth and innovation evangelist at Salesforce and a Wall Street Journal bestselling author.
Her new book The Experience Mindset: Changing the Way You Think About Growth, explores the relationship between employee experience (EX) and customer experience (CX) in businesses and how companies should adopt a mindset that strengthens both EX and CX simultaneously.
More About Tiffani Bova:
Get your copy of The Experience Mindset: Changing the Way You Think About Growth
Connect with Tiffani…
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