Latest / The Galaxy of Marketing / How marketing shapes business model and sells without ads?
Transcript
- 0:00Have you ever wondered how successful companies
- 0:02know exactly what to launch, where to launch
- 0:04it, and how to make people obsessed with it?
- 0:07How do they survive in saturated markets and
- 0:09manage to stay on top? That is exactly what we
- 0:13are going to discuss today in the second episode
- 0:15of the Galaxy of Marketing. I am your captain,
- 0:18Olga K., a marketing major that will guide you
- 0:21through the rules of where, what, and how. So
- 0:25the answer to our question is, we do the market
- 0:27analysis. But don't worry, it's not rocket science.
- 0:32First and foremost, let us learn the difference
- 0:34between market research or market analysis and
- 0:37marketing research. Imagine a long space train
- 0:40that goes to the Moon. Market research is its
- 0:43first part that takes you to the orbit, where
- 0:45it connects to the second part, marketing research,
- 0:48that takes you to the Moon itself. Essentially,
- 0:51the prior focuses on external environment, which
- 0:54consists of market, competition, customers and
- 0:57trends, and answers where and what to sell. The
- 1:01marketing research is the next step that uses
- 1:04market research to understand how to sell the
- 1:06product or service. There are several instruments
- 1:09that help us in this task. We'll take a look
- 1:12at the most universal and convenient ones. I
- 1:17recommend going from external environment to
- 1:19internal. So we will begin from PESTEL. This
- 1:23abbreviation stands for Political, Economical,
- 1:26Social, Technological, Legal and Environmental.
- 1:30These are the primary factors that influence
- 1:33companies' decisions, products offer and marketing
- 1:36strategy. Let us say, Reptiloid Bob decided to
- 1:39open a cosplay shop in an intergalactic space
- 1:42station. For political factor, we should consider
- 1:45the stability of interspecies trade to know how
- 1:48easy it will be to connect suppliers and check
- 1:51intellectual property policies. From the economical
- 1:54point of view, Bob must check the overall economical
- 1:57stability and income levels to know the size
- 2:00of the market and how much money customers are
- 2:03willing to spend on his products. For our example,
- 2:06we take favorable economical conditions with
- 2:09many potential customers, most of which are in
- 2:11the middle segment. Next, social factors. What
- 2:16type of clothing Bob's target audience is typically
- 2:19wearing? Open or closed? What is the social acceptance
- 2:23of cosplay costumes anyways? Are they worn in
- 2:26public places or only in the specific places,
- 2:29on specific occasions? What species like wearing
- 2:33them and what are their unique needs? All of
- 2:36this will further shape Bob's marketing strategy
- 2:39and maybe even location and products themselves.
- 2:43For technological infrastructure knowledge, Bob
- 2:46needs to learn the levels of technological literacy,
- 2:49how integral it is in daily life, and what channels
- 2:52his target group is using. Also, either an opportunity
- 2:55to connect with domestic suppliers and manufacturers,
- 2:58or he should import them. That is the primary
- 3:02and very important thing. Because, well, import
- 3:06costs a different money. Legal factors are tricky,
- 3:10because While they are legal, M profound to know
- 3:14to avoid huge losses and reputational damage.
- 3:17To avoid problems, Bob writes down all the factors
- 3:20that may concern his shop – intellectual property
- 3:23rights, safety standards for materials, data
- 3:26privacy, etc. Ecological factors concern the
- 3:30safety and sustainability of manufacturing, recycling
- 3:33practices, and legal dispose of waste. Congratulations!
- 3:39We have covered an external macroenvironment
- 3:42instrument, PESTEL. Let us move on to our meso
- 3:45or middle -sized environment. Here we will analyze
- 3:48competitors, industry and industry -related trends.
- 3:57According to Porter's five forces framework,
- 4:00there are five key forces that shape mesoenvironment.
- 4:03Threat of new entrants, threat of substitutes,
- 4:06bargaining power of suppliers, bargaining power
- 4:09of customers and rivalry among existing competitors.
- 4:13Sounds scary and overwhelming, Bob. Don't worry,
- 4:16as I said, it's not rocket science. Threat of
- 4:20new entrants is basically how easily new competitors
- 4:22can enter the market. Let us see. Getting products
- 4:26for cosplay, provided that there are lots of
- 4:29manufacturers and import opportunities, is relatively
- 4:32easy. however obtain permission to make popular
- 4:35characters cosplays designs and sell them is
- 4:38quite tricky so in the example conditions is
- 4:42medium but gaining power of suppliers and customers
- 4:46is how easily they can switch from reptiloid
- 4:49bob to his competitors or in case with suppliers
- 4:52dictate the price of materials and manufacturing
- 4:56Substitute products for specialized cosplay shops
- 4:59include readily available crafting materials
- 5:02from hardware stores, thrifted clothing and general
- 5:05hobby suppliers that are widely available. But
- 5:08let's be honest, many people are too lazy to
- 5:11do that on their own and prefer readily made
- 5:14products. The internal space station is where
- 5:18many aliens meet and conduct events, including
- 5:20cosplay events, so let us imagine their rivalry
- 5:24is medium to high. Oof. Let's make a pause here.
- 5:29Don't worry if you feel overwhelmed. It takes
- 5:32time for this information to sink in. But once
- 5:35it does, trust me, it will make your life immensely
- 5:38easier. Ready to continue? Based on what we've
- 5:42learned from external environment, we know that
- 5:45there is high traffic, medium to high interest
- 5:47in cosplay products, lots of nuances when it
- 5:50comes to satisfying all the species' needs, including
- 5:53body shapes, color tones and number of limbs,
- 5:58while the supply is abundant, competition is
- 6:01fierce and demand for customization, which is
- 6:03pricey, is rising. Having discovered all that,
- 6:07Bob decides to build an inclusive cosplay shop
- 6:09with a related product offer and customization
- 6:12offers. Since most of his target audience is
- 6:15in the middle income segment, Bob decides to
- 6:17add default options with an opportunity for customers
- 6:20to customize them on their own. Sounds great!
- 6:24Now, let's move to the thing that you might have
- 6:26already expected to hear about. The SWOT analysis.
- 6:30Yes, I know, it's one of the most beaten tracks
- 6:33in marketing. However, it works. And it doesn't
- 6:36load your brain like the previous instruments
- 6:38do. In strength, we can add inclusive product
- 6:42offer, flexible and accessible pricing, unique
- 6:46in this case, accessible customization, and legal
- 6:49certification. Weaknesses include low awareness,
- 6:53Need for aggressive marketing at the initial
- 6:55stages and limited supply. Opportunities include
- 6:59possibility to play in social tension and hope
- 7:02on a trend for inclusivity, thus building trusted
- 7:05customer relationships from the very beginning
- 7:07and create loyal customer base. Threats facing
- 7:11are that his business model will be copied by
- 7:14competitors and the switching cost will drop
- 7:17to the point that Bob will become irrelevant
- 7:19on the market. We finally finished the analysis.
- 7:25Now and only now we can move to the promotion
- 7:27strategy. So how do we help Bob become the market
- 7:31leader? We would advise Bob to choose the niche
- 7:34strategy and cover the needs of customers that
- 7:37his competitors never pay attention to. Next,
- 7:40it would be wise to choose local social media
- 7:43channels, word of mouth and influencer marketing.
- 7:46He made an emphasis on inclusivity and customer
- 7:49orientation through personalization. So, we could
- 7:53launch something like Your Fit, Your Style, Always
- 7:56Included marketing campaign. Congratulations!
- 8:00We have reached the end of the episode. Thank
- 8:04you for going all this way with me and Bob, who
- 8:06is now a happy small business owner with a viral
- 8:09marketing. See you soon in the next episode!