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CXChronicles Podcast Episode 97 with Mark McClure EVP Customer Experience at Babel Street
Check out episode 97 of The CXChronicles Podcast, this week we welcomed Mark McClure, EVP Customer Experience at Babel Street in Washington, D.C.
Mark has 25+ years of customer experience, customer success and customer focused business leadership experience.
Today Mark leads all post-sale customer facing activities including Onboarding, Training and Customer Support at Babel Street.
Babel Street makes sense of large tracts of multi-lingual data in near real-time. Babel Street assigns and charts sentiment for social media in over 20 major world languages. Users identify themes, entities, and…
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