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CXChronicles Podcast 186 with Jay Baer, Founder of Convince & Convert
Hey CX Nation,
In this week's episode of The CXChronicles Podcast #186 we welcomed Jay Baer, Founder of Convince and Convert based in Bloomington, IN.
Jay is a Marketing & CX expert + Hall of Fame Keynote speaker who has written countless books (including Hug Your Haters) & speaks all over the world about how business leaders can improve their customer experiences & success.
He also has an awesome twice monthly newsletter the Baer Facts: on marketing, CX, tequila and other life hacks.
I had the privilege of spending time with Jay and several other CX/CS thought leaders in Philadelphia a few…
The skinny
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