
#32 - Building Through Community w/ James Bild (Part 2/2)
This episode of Referrals Done Right is the second half of a two part conversation between Scott and James Bild.
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Episode Markers:
(0:00) - Show Intro
(1:30) - Cloning Our Best Customers
(2:50) - Are You Worthy of a Referral?
(5:30) - Get Specific
(6:35) - Building Your Perfect Customer Avatar
(7:45) - Creating a Wow Experience & Gaining Trust
(10:15) - Incentivizing Referrals For Team
(11:30) - Social Media Approach
(13:45) - Importance of Continuity in Everything You Do
(14:30) - Hire to Your Weaknesses
(16:30) - Be Who You Are
(17:00) - We Are the Media & Sharing Community News
(18:50)…
The skinny
The skinny isn't ready yet — notes appear once the transcript is processed.