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#32 - Building Through Community w/ James Bild (Part 2/2)

This episode of Referrals Done Right is the second half of a two part conversation between Scott and James Bild.

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Episode Markers:

(0:00) - Show Intro

(1:30) - Cloning Our Best Customers

(2:50) - Are You Worthy of a Referral?

(5:30) - Get Specific

(6:35) - Building Your Perfect Customer Avatar

(7:45) - Creating a Wow Experience & Gaining Trust

(10:15) - Incentivizing Referrals For Team

(11:30) - Social Media Approach

(13:45) - Importance of Continuity in Everything You Do

(14:30) - Hire to Your Weaknesses

(16:30) - Be Who You Are

(17:00) - We Are the Media & Sharing Community News

(18:50)…

The skinny

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