Latest / None of Your Business Podcast / Leaving NY for Cleveland: Why Aaron Lichtenstein Bet Big and Won
Transcript
- 0:00New York knowing two things number one is Cleveland rocks,
- 0:04but we still trying to figure out why and the second thing is
- 0:07that if you want a place that you can afford to live and I
- 0:09tell this to people all the time, move to Cleveland yeah so
- 0:12I am curious about your yeah journey of.
- 0:14We'll put the hotels, you know in the first in a second.
- 0:17Our ADD is kicking in. None of your business, Oshi.
- 0:24None of your business, Michael. It's the None of Your Business
- 0:26podcast hosted by Michael Anoshi.
- 0:29Welcome back everybody to another revealing episode of the
- 0:33None of Your Business podcast. I'm your host, Michael
- 0:35Greenfield. Joined with me is my Co host,
- 0:37Oshi Schwartz and we are produced by the Prime Source
- 0:40team. Thank you for everyone behind
- 0:41the scenes. Thank you for liking,
- 0:42subscribing, commenting and getting involved.
- 0:45Guys, I have a new thing that I'd like to start with today,
- 0:49and that is Chap GPT said what? So in order to introduce our
- 0:54next guest, I'm not going to just introduce Aaron
- 0:56Liechtenstein. I'm actually going to tell you,
- 0:57Aaron, what ChatGPT has to say about you, OK?
- 1:01That way you get to know what the world thinks.
- 1:03There is there is someone a. Little bit about you.
- 1:06There is another Aaron Liechtenstein out there to use
- 1:09like the Russia Shiva of Ghosh. You know of of all these, you
- 1:12know Piggy Shiva. So let's see what they said
- 1:14about me. That's not you.
- 1:15That's not me. No, but let's see what they came
- 1:16back to you. No, I get it all the time.
- 1:18Confuse you with. It I've gotten business in the
- 1:20modern Orthodox world because he is there like like big rush
- 1:23Shibu. It was nifter a few years ago
- 1:24and he's like the guy that everyone like they asks me, are
- 1:27you related to him? But let's see what ChatGPT came
- 1:29back. OK, Aaron.
- 1:32OK. Aaron's booth pulls more nurses
- 1:35than morning rounds. If you're looking for the crowd,
- 1:38just follow the buzz and probably the snacks.
- 1:40OK, That's number one. So because you're you're a big
- 1:43trade show guy. I I do go to a lot of trade
- 1:45shows. How many trade shows would you
- 1:46say? Now it's down to like 3 or 4 a
- 1:48year, but then you have the big like the Ecaps and LTC one
- 1:50hundreds that you go to and not like a trade show booth.
- 1:54But I big believer of people having booths at trade shows.
- 1:57You know, people say I'm just going to work the floor.
- 2:00I think I'd have a booth sometimes.
- 2:01I I, I hear what you're saying, but you can afford to have a
- 2:04booth at everything so sometimes people like to absolutely go to
- 2:06places. Used to be an accountant.
- 2:08So yes, your ROI pitch better add up or he'll find the decimal
- 2:13you missed. Yeah, GPT schwa, you left
- 2:16Brooklyn for Cleveland and actually brags about it.
- 2:20Oh gosh. OK, you're a low key LinkedIn
- 2:24hotel reviewer. If he stays there, you'll hear
- 2:27about it. OK.
- 2:28And then finally, you turn negative pressure wound therapy
- 2:31into positive energy, making it sound sexy.
- 2:35OK. This is chat GPTS version of
- 2:38you, it's not mine. What do you think?
- 2:39Not bad. Yeah.
- 2:40Yeah, I'm fine. You know, not, not the
- 2:43accounting part, but other than that, you know, pretty good.
- 2:45You were an accountant? I was an accountant.
- 2:46I worked, I got married in 22,010 and the economy wasn't
- 2:51doing too well and for some reason my parents said you
- 2:54should go to college. So I went to actually down the
- 2:56street from here. I went to the PCs accounting
- 2:58program and somehow I ended up at Deloitte.
- 3:01And then I went to work at Ernst and Young.
- 3:02I was in the real estate tax group and I worked there.
- 3:07I, I did decent. Not not that great.
- 3:10You know, I worked under this partner, his name is Saul Crone,
- 3:12who is excellent to me, treated me really well.
- 3:15And somehow after being there for, you know, for a bunch of
- 3:20years, I decided, you know what, I want to leave accounting.
- 3:22It's not for me. So I started going to recruiting
- 3:25firms and they said you're an accountant, you got to stay in
- 3:27accounting. And they said, you know, why
- 3:29don't you come work for us? So I became a recruiter for a
- 3:32year. It's the hardest job placing
- 3:34people because people are crazy. You know, it's their whole life
- 3:37is there is their job is their job.
- 3:40And then from there, my family's business in the negative
- 3:43pressure wound therapy business in nursing home started to
- 3:45expand. And I joined the business 8
- 3:48years, nine years ago around this this time of year, nine
- 3:50years ago, funny story about working as an accountant.
- 3:53And he used to make a joke this partner and he's to say that,
- 3:57you know, you're like an average quarterback.
- 3:58He said you might win a playoff game if you have a good team
- 4:01around you, but you're never going to win a Super Bowl, you
- 4:04know. So if you have all the right
- 4:05receivers, you know, he's big sports analogy guy.
- 4:08He was very good to me. If you have the good staff
- 4:10underneath you and good supporting team, you'll do OK.
- 4:12But I'll tell you one thing, the pressure you're under when you
- 4:16work in the Big 4 is unbelievable.
- 4:18And today I don't get stressed when I'm working on something
- 4:22because the deadlines and the amount of work that you have to
- 4:25do and the hours you have to put in and the, the amount of
- 4:29preparation and looking things over.
- 4:31It's so hard and so much that you really have to, you really
- 4:35have to be like, you know, what kind of trains you for like
- 4:38today. And the things that I learned
- 4:39there, like my Excel skills and anything I do is I didn't waste
- 4:45any time there. You know, it kind of, you know,
- 4:46it's not transitions completely, but into sales, but something
- 4:49that really I think really helped me.
- 4:51I have a lot of friends that are in that world of Deloitte or Top
- 4:544. You said BIG4.
- 4:55Yeah. What are the BIG4?
- 4:56Ernst and Young, Ernst and Young, KPMG, Deloitte PwC.
- 5:01Oh, PwC OK, fine, those are the top 4 accounting firms, correct?
- 5:04So whenever you meet someone in, you know, and he says, oh, I'm
- 5:07an accountant, I work for the big four.
- 5:09He means one of those or those. But the trajectory of the that
- 5:12industry is usually to become a partner and make a lot of money.
- 5:15And this is the reason people go into.
- 5:16It or they go private and become a CFO of a hedge fund or a
- 5:19private equity fund, real estate fund.
- 5:21That's the world of finance. I'm always curious about these
- 5:23things because of careers for people.
- 5:25I always like to know, yeah, this is a career people can go
- 5:27into if they like accounting. But you're saying it's very,
- 5:29very. I was in real estate tax, so I
- 5:31was just working on real estate funds, doing their K ones,
- 5:35basically taking taxable income and then kind of making taking
- 5:38their income and turning into taxable income.
- 5:40For these big partnerships. It wasn't like I was doing
- 5:42personal tax returns or people's tax returns.
- 5:43There are investors, institutional investors and
- 5:45basically we would give them their K ones and show them what
- 5:48the taxable income was. I'm already bored.
- 5:50So you're saying bored and you were stressed?
- 5:52And today with AI and and offices overseas, I promise you
- 5:55it's not so complicated, you know, but you're.
- 5:57Saying yeah, it was still. Still a lot of pressure, a lot
- 5:59of deadlines, a lot of changes, yes, a lot of deadlines, tight
- 6:02crunch times, late nights, a lot of ordering and food and stuff.
- 6:06OK. So you went from potentially
- 6:07being a partner in an accounting to doing LinkedIn reviews on
- 6:10hotels successfully without stress obviously.
- 6:13Right. Exactly.
- 6:15Well, what happened was when I was doing this recruiting thing,
- 6:18I don't like it. And the business, you know,
- 6:19started to pick up, you know, my father's business now, my father
- 6:22started this business in 2005. He worked at Tri-state Surgical
- 6:25for 20 years. He was at a trade show one time,
- 6:28the Met trade show, which I'm sure you've heard of.
- 6:30And they they had this thing called the negative pressure
- 6:32machine. Now at that time, there's only
- 6:33one company that did it was called KCI.
- 6:36It's owned by three M today. And he saw that this company
- 6:39Blue Sky decided to come out with this wound vac.
- 6:42What a wound vac is it does negative pressure suction
- 6:45therapy to wounds that are very nasty OK And he went to his boss
- 6:50and he said hey, we can do this thing for a lot cheaper.
- 6:53He says we're not in the rental business, we do medical
- 6:55supplies, DME, we don't do this thing.
- 6:58So he decided that he's going to start doing this thing on his
- 7:02own so. Went to his boss, had an idea.
- 7:05Had an idea. No, he said.
- 7:06I'm going. To do it on my own.
- 7:07It took him some time and he started taking these things.
- 7:11They were look like a KitchenAid back then.
- 7:13They weren't, you know, wound vac today looks like a tissue
- 7:15the size of a tissue box. It's a machine size of a tissue
- 7:18box. And and he kind of started going
- 7:22around and bring them out of the back of his Toyota Camry, like a
- 7:251999 Toyota Camry and bring them into the facilities and say,
- 7:28hey, you need a wound vac. I have it $65 a day.
- 7:32You're paying $180 with this other company.
- 7:35And he made a husband that if I have 15 machines out, I'm making
- 7:39enough money that I was making at that job.
- 7:41And for those that don't know, when it you get a wound someone
- 7:44had gets a wound, diabetic wound or.
- 7:46Post surgical wounds. Surgical wound.
- 7:48Amputation wounds? Sure.
- 7:49And that there's different stages of wounds that happen on
- 7:51a person's body, right? Stage 123 and 4.
- 7:54This is 3 and 4 usually. Right, so you can treat it with
- 7:57some bandages and some creams, but if it gets too deep and too
- 8:00difficult to treat, then you need to do a wound vac, sort of
- 8:02like a vacuum. Vacuum, but it sucks very, you
- 8:04know, very, very, very little on the wound.
- 8:07And what it does is it brings, you know, it's a bandage of the
- 8:09tube going into machine. And what it does, it brings
- 8:11oxygen and blood from the rest of the body to the wound.
- 8:14And it promotes healing. Similar.
- 8:16You ever watch Michael Phelps swim?
- 8:17He has like, you know, those red circles on the back, on the
- 8:20back, that suction cup in therapy, What it's doing is it's
- 8:23bringing, you know, it's not an open wound, but they kind of
- 8:25suck out all the air of this. The, you know, it's called a
- 8:28bonkus. Actually, that's what they used
- 8:29to call it back in Europe when people get sick, suction therapy
- 8:32on the wound, on the, on the body.
- 8:34And he promotes, you know, his muscle care and stuff, you know,
- 8:37you ever heard of suction copying therapy or anything like
- 8:39that? It's very popular in sports.
- 8:41Popular. Yeah.
- 8:42Yeah, you see a lot of athletes on the court and they have like
- 8:44these red, round, red circles on their body and it's become very
- 8:49popular among athletes to do the suction.
- 8:51What's it called? Suction, cupping or suction?
- 8:53Cupping. Suction cupping.
- 8:55That's what Matita is actually by breasts.
- 8:57Honestly, it's it's it's. Bringing blood what?
- 8:59Yeah, I'm telling you that's what it is.
- 9:02That when they do, that's what it is.
- 9:03It promotes healing. It's bringing blood to the
- 9:06actual wound to make sure it heals better.
- 9:08It's not just a ritual. There's a, there's a, there's a
- 9:10thing to it. I almost don't want to describe
- 9:13what my teeth say. But I'm just, oh, we don't have
- 9:15to, OK. On from this, but that's
- 9:17fascinating. Yeah, not a topic that will be
- 9:19well received. So.
- 9:21You're saying when you're cutting the babies, little
- 9:24schmeckel, and you're circumcising is bleeding, you
- 9:27want to suck the blood to the point of the wound so that it
- 9:30heals properly and therefore people do it.
- 9:33And we recommend that they don't do it by mouth and they use a
- 9:36device which has been out there for over a decade.
- 9:38This is the Halachi portion. Of the Yeah.
- 9:41That's just the part that I'm always fascinated by when I go
- 9:43to a bris or something that was watching.
- 9:45What do you what you're trying to learn?
- 9:46So I guess maybe there's some wound I don't watch.
- 9:49There's that watching. You ever see little children
- 9:51watching? It's like I always try to push
- 9:52them away. I don't think it's meant for
- 9:54them, but I'm curious about that, the wound world, because
- 9:57Oshie and I have been on a journey for the past few weeks
- 9:59learning about placenta and the idea of membranes and taking it
- 10:03to heal wounds in a way that no one else can heal it.
- 10:06Do you know about this world? It's becoming the new cash
- 10:09advance type business. Now I, you know.
- 10:12Mendy Wash way he explained cash advance.
- 10:15It was unbelievable. I enjoy that part on your
- 10:18podcast. It's like the new ABA is that
- 10:20for somehow the insurance companies, when they do a
- 10:22placenta change, they're going to give thousands of dollars.
- 10:26What? What is it?
- 10:26Can you explain what that? Is it's basically an artificial
- 10:28skin, skin that they're basically after many treatments
- 10:32of trying to heal a wound and there's documentation for six
- 10:35weeks or 4 weeks, I don't know the exact numbers.
- 10:37You're allowed to order one of these pieces and the the
- 10:40reimbursement is ridiculously high on that.
- 10:42But it helps heal the. Wound, it helps heal the wound
- 10:44gas officially, officially, right, Yes, that's like the new
- 10:47thing and people are if it really works or it doesn't work,
- 10:49but right now the insurance companies are paying a lot of
- 10:51money for that thing and we're not in that world.
- 10:53Artificial skin that you're putting.
- 10:55That's what it is, like a skin graft.
- 10:56Heal a very high level wound, that's what it is.
- 10:58It's tissue from the placenta I believe.
- 11:01What is that about from the placenta?
- 11:02They're saving it and they're saving it and they're skin graft
- 11:06out of it's fascinating stuff. And apparently this has been
- 11:09around for a while. That's not new technology, but
- 11:11it just hasn't been as exposed as it is right now.
- 11:14And the Medicare reimbursement for it is ridiculously high.
- 11:18It's in the thousands of dollars per per square inch.
- 11:22So you can have, you know, a 4 by 4 area that you know could
- 11:27potentially be 1520 thousand dollars just to tend to that
- 11:31little area that wound. I get people reach out to me on
- 11:34LinkedIn saying they just got into this.
- 11:36I see there's people that you know, let's do AJV together.
- 11:39Voice notes are. Coming in, it's like a gold
- 11:41rush. They don't.
- 11:41Even know what what I do, they just see wound care on LinkedIn.
- 11:44They think wound care is one thing.
- 11:45The wound care industry is a billions of dollar industry.
- 11:48There's so many aspects of wound care.
- 11:51You have the Gentile people, you have the healing partners
- 11:53people, all those, you know, companies that do wound care.
- 11:56I'm in one specific area of wound care.
- 11:58But when someone just jumps into this business, they think that
- 12:02you know. Yeah, wounds are a very serious
- 12:04topic. Very serious topic because when
- 12:07somebody's bedridden and somebody is not getting enough
- 12:11movement in their body and if they're in a coma, they're
- 12:14immobile, whatever it might be, and they start getting ulcers,
- 12:18pressure ulcers, and they start getting these very severe
- 12:21wounds. What's going to happen is it's
- 12:23also going to delay your rehabilitation because it
- 12:26becomes very uncomfortable and you can't do therapy properly.
- 12:29So it overtakes your your entire treatment.
- 12:32If you have a wound that wasn't managed properly along the way,
- 12:35it becomes very difficult to ever recover, to ever really
- 12:39recuperate. And it's something you can
- 12:40contend with for a very long time.
- 12:42It's one of the major issues that we have in our hospital
- 12:45systems today is that they're not moving people around enough.
- 12:47They're not getting enough blood flow into the body and different
- 12:50pressure points into the body. And, you know, if you don't have
- 12:53a good wound care treatment plan, then it can derail your
- 12:57entire recovery process for the rest of your life potentially.
- 13:01And you'll always have to contend with that wound that you
- 13:04had. And if not not healing, it gets
- 13:06worse and it gets worse. And it's very uncomfortable.
- 13:09It's very painful. It's a really, really big area
- 13:13of concern. And I think wound care companies
- 13:16are very big integral part of what goes on in a skilled
- 13:19nursing facility. In that environment.
- 13:21We have older people, their skin breaks down a lot faster.
- 13:25It's much more sensitive. And I think what you're doing,
- 13:28your company is really helping promote the healing and the
- 13:32technology that you have behind your devices.
- 13:35From what I understand, heals in about 15 to 20 days.
- 13:38It all depends on if the patients you know how healthy
- 13:40they are. Also, you know, some patients
- 13:43are healthier than others to heal faster just.
- 13:44Like what makes your device from wound healing technology?
- 13:47But by the way, we didn't touch on his company yet, right?
- 13:49I think we should talk about WHT wound healing technology.
- 13:53They've been around now for 20 years, 20 years or so.
- 13:55Yeah. He started.
- 13:56You know, we started. You guys are very big market
- 13:58share. You're in a lot of nursing homes
- 13:59across the country. Is nursing homes the only
- 14:01market? That you're now we started
- 14:03manufacturing our own products, you know the last three years.
- 14:05So besides for that we're starting to sell to other DME
- 14:08companies. So if you have ADME company in
- 14:09Florida that services maybe 50 homes, we'll sell them the
- 14:12devices and the supplies to them also.
- 14:14Like a wholesale model? Like a wholesale model because
- 14:16you manufacture it also. You know what, Aaron is a thank
- 14:18you for coming down to our podcast today.
- 14:20This event, this podcast is going to be sponsored by Wound
- 14:23Healing Technology. Well, thank you for.
- 14:25That if you want to learn more about them, contact the Prime
- 14:27Source Expense Advisor today and ask us how we can help heal the
- 14:31wounds in your facility. Absolutely.
- 14:34That's. Good.
- 14:35You mentioned earlier about KCI. I'll tell you, we are the when
- 14:38we say our company, at the end of the day, you want to say KCI.
- 14:41So look at KCI is like they're their Mercedes-Benz, you know
- 14:45the industry standard, you know, in a car or BMW for that matter,
- 14:49something that is the ultimate driving machine.
- 14:51Let's just say that. But then you have other cars
- 14:54that want to copy BMW, they'll come out with a new feature, but
- 14:57then every other industry is going to copy them also.
- 14:59But the same time your car is going to go is going to drive
- 15:03well and a Genesis is going to drive also.
- 15:06Well, it might not be the the leader in the thing, but
- 15:10negative pressure suction therapy does work.
- 15:12Now where the difference is between what we do and other
- 15:15companies is, is that we invest a lot of education.
- 15:18And you were saying, is that a really, you know, the healing
- 15:21should be 15 to 20 days to heal a wound.
- 15:24Is that our clinical team? What they'll do is they'll train
- 15:27the facilities. And this is where we took off
- 15:29from being a small company to being in the 1800 facilities
- 15:32that our, our nurses train the people in the facilities on how
- 15:35to use the device. And if you know what you're
- 15:38doing with the wound vac versus not knowing what you're doing,
- 15:41it could be double the amount of time.
- 15:43So when people say to me, hey, your price is a little more, I
- 15:45can get a little cheaper. I said our company specializes
- 15:48in this area, will teach your nurses how to do it.
- 15:50Everybody wants education. Yes, that is what I'm seeing.
- 15:53As you see these people have courses, you know, they have a
- 15:56courses and they're making millions of dollars.
- 15:58You know they, you know, I don't know whatever courses they're
- 16:00doing. You offer education, you train.
- 16:03100% I used to be you. Invest a lot in training also.
- 16:07Yeah, we're big believers in education.
- 16:08Very big. Where I come from that world,
- 16:10one of the companies I used to work for.
- 16:11Very large, possibly the largest medical supply disposable
- 16:16company and they always used to preach they always to say this
- 16:20at Nordium they would say this and it's true.
- 16:21It really, really was, it really came to fruition is that there
- 16:25are many people selling medical supplies.
- 16:28Everybody can ship you a box, everybody can sell you a
- 16:30product. And you know what, The products
- 16:32are all very similar within range of each other.
- 16:35Nobody's product is that much better than next person's
- 16:37product. But where you differentiate
- 16:38yourself is how you train people to use those product.
- 16:42The application of the products is really the key.
- 16:45That's the driver. If you're going to get the
- 16:47outcomes that you desire and if you don't provide that training,
- 16:51if you don't teach people how to properly use it, the
- 16:53functionality of the product, that's going to change the game.
- 16:57So it sounds like you guys are taking that very seriously in
- 17:00the educational department. And I think that if you really
- 17:03are excelling at that, people appreciate it and people want
- 17:06it. People welcome getting the
- 17:08education on a consistent basis and at the RE education, making
- 17:11sure that that's always available.
- 17:12And it sounds like that's very important to you guys.
- 17:15Knowledge, when you teach someone is that knowledge is
- 17:17selling. Yes, today's sales people are
- 17:19very different than the classic youth sales person, car sales
- 17:23person, you know out there there.
- 17:25I think today people can ChatGPT anything like you just found
- 17:28that information about me, but like people could do their own
- 17:31research, right. So the best the salesperson that
- 17:34used to just say this is the best, this is the price this
- 17:36than the other today, the quiet salespeople are the ones that
- 17:39are killing it. You know, the ones that kind of
- 17:41educate and listen and understand the needs that people
- 17:43have today. I think those are like the the
- 17:45future of the salespeople because anyone can look up
- 17:47anything. Speaking of knowledge, by the
- 17:49way, I just want you guys to know I was around when KCI
- 17:52started. And the reason why I'm bringing
- 17:53it up is because I sat on a plane once with a guy.
- 17:56And it's kind of a funny story, so I'll just share it with you
- 17:59real quick. But I was, I was.
- 18:01The only time that I actually was scared on an airplane is
- 18:04when I was on a JetBlue flight and the wheel wasn't opening up
- 18:08properly and we watched ourselves on television.
- 18:11I saw you were on that flight. Yeah, I I happen to be a big
- 18:13aviation, like the the hobby of mine, but like that JetBlue
- 18:16flight, you know, with the sparks coming out of the front.
- 18:19You were on a. Where were you coming?
- 18:20From it was it was Buffalo I believe or something like.
- 18:22That or how long ago was this? Over a decade.
- 18:24Over a decade, decade ago. It's a famous video.
- 18:25Probably millions. I'm just.
- 18:26Sitting next to a guy and he's a Jewish guy and.
- 18:29And we're kibitzing the whole time.
- 18:31You fly a lot? Yeah, I fly all the time.
- 18:32Yeah. Used to be nervous.
- 18:33Yeah, I used to be nervous. My hands used to be sweaty.
- 18:35And, you know, I used to put my hand.
- 18:37You ever put your hand by the ear vent because it's got sweaty
- 18:39because you get nervous. That was me when I started to
- 18:42fly. I learned actually how to get a
- 18:44little bit less nervous when I fly.
- 18:45One of the tricks that I would do is as I would take off, I
- 18:49would video what was happening outside and sort of like live
- 18:52through the camera. So it's like not reality.
- 18:54Like I'm like looking at the camera instead of looking, you
- 18:57know, and then trying to like distract myself.
- 18:59So anyway, so. Did you fly again right away the
- 19:01next day? No, I.
- 19:02Fly almost every week so. No, right after that you were
- 19:05like, yeah. That's fine.
- 19:06On the horse. So I'm talking to this guy and
- 19:08I'm. And I'm saying like, yeah, you
- 19:10know, I used to be nervous. Now I'm better and so on.
- 19:13And suddenly we hear, ladies and gentlemen, we're, you know,
- 19:17before we knew it, all they said was head between your knees,
- 19:22head be bend down, head between your knees like this.
- 19:25Just kept saying it over and over again.
- 19:26Anyways, finally when we landed, I looked at the guy like, by the
- 19:30way, thanks for being next to me and, you know, being, you know,
- 19:32you know, what do you do for a living?
- 19:33Like, who are you? So he says, I'm the guy that
- 19:36waits for the patent to run out and I manufacture drugs that
- 19:40mimic any patent that's out there in the industry.
- 19:43And he taught me the idea of patents and manufacturers who
- 19:47spend years on R&D and look at different products and say, OK,
- 19:51they come out with a certain type of product, they have a
- 19:54certain amount of years and nobody can compete with them.
- 19:57I don't know if you. Guys know Tava Tava the the
- 20:00base. That you can look it up.
- 20:01How many years does the manufacturer have the rights to
- 20:04their drug? Let's just say, what would you
- 20:06say, Teva? What?
- 20:07Teva is a big pharmaceutical generic brand company.
- 20:10Yeah, They're based out of Israel.
- 20:11Yeah. And they're, they're, they're
- 20:13all they do is produce generic drugs when they think.
- 20:15And they have to wait. Just wait till Ozempic runs out.
- 20:17You know the patent on that, you know, forget it, you know.
- 20:20Exactly. By the way, so KCI when they
- 20:22first got started, they had a patent on their filter, correct,
- 20:25which is why they were able to rent it for whatever price they.
- 20:27Want they lost the lawsuit? Yeah.
- 20:29They ran out and ran out. Knowledge.
- 20:32Talking about knowledge and education, when you want to get
- 20:34involved in a product, knowing that there's absolutely.
- 20:36That being said though, when a manufacturer puts it in the R&D
- 20:40for their patent and that runs out, sometimes you're able to
- 20:42see that, you know, you take a Klonopin.
- 20:45I've taken a Klonopin before and the brand differences between 1
- 20:49Klonopin and another is completely different, right?
- 20:52And it's just interesting that a generic versus a non generic.
- 20:54And that's how I used to get through flights by just taking a
- 20:57Klonopin. It's been a while, but yeah, So
- 20:59Steph. 20 years. 20 years. Wow.
- 21:03No, that's a patent. That's not a medical, that's not
- 21:06a, I'm talking about a yeah, wow.
- 21:09A drug, drug talking about a drug.
- 21:11I think it's, I think it's less, I think it's three to five
- 21:13years. But yes, a pharmaceutical patent
- 21:15could be 20 years, etcetera. So those are things that happen
- 21:17as well, but it's pretty crazy. You mentioned earlier about, you
- 21:21know, a guy coming to you on LinkedIn and being out there.
- 21:24You know, I just want to mention real quick that the idea of
- 21:27having you on our podcast is amazing.
- 21:29You're a friend. You've been at so many
- 21:31conferences and trade shows that we've been.
- 21:32To rewind the seven years. Seven years.
- 21:35OK, OK. So that's that's the answer,
- 21:37yeah. Oshe and I were playing toss,
- 21:40ring toss, OK on your wine bottle at the other at the trade
- 21:43show a few months ago. So you always have great gimmick
- 21:46you come up with at trade shows, but LinkedIn I think is one of
- 21:49your specialties. And something that I'd like to
- 21:51do is start inviting LinkedIn people into the podcast, like
- 21:54people that are in this world. So thank you very much for
- 21:58breaking that wide open for. Us I I I'm happy to be.
- 22:00Here 1st I'm going to. Quote How many followers do you
- 22:02have? I, I don't go and click through
- 22:04it to add people. So when people, let's say, reach
- 22:06out to me, I'll I'll add them. You never checked how many
- 22:09followers you. Have I know, I know, I don't
- 22:10know 5 1/2 I like I don't there are people that just try to
- 22:13outreach and get thousands. You're saying you want quality?
- 22:15Versus I want quality so I have around 6000 things, but I think
- 22:18the reach is pretty far because the way LinkedIn works is.
- 22:21I mean, the algorithm keeps changing, but I can't even keep
- 22:23track. In your post for your 6000
- 22:25connections you have a lot more engagement than people with
- 22:2730,000. Because I, when I started, I
- 22:29actually started doing sales tips like videos of, of sales
- 22:33tips and a 2 minute video when video was just starting out on
- 22:37LinkedIn and I just wrote down, I was on a flight once I wrote
- 22:40down 20 different topics of sales tips.
- 22:43And then for some reason when COVID hit, I just stopped doing
- 22:45it because I don't know anybody was selling them.
- 22:47You know, I, I, I, I actually pivoted into that PPE world
- 22:52pretty quickly, you know, cuz we manufacture our products in
- 22:55China, one of the first people to get stuff on there.
- 22:56And then during COVID, no one wants to heal up.
- 22:59Talk about what you're talking about in a meeting or when you
- 23:01go into meeting, how to get a handshake, how to make good eye
- 23:02contact with somebody. No one wants to hear about that.
- 23:04So kind of that stopped today. It's Hankin.
- 23:07You know who I think should, you know, should be on this podcast?
- 23:10He's up to sales pro tip #49 and, and he does these quick
- 23:14videos of sales tips to people, which I think are extremely
- 23:17valuable, so I have. To thank you, Aaron, because
- 23:19before this podcast, I tried probably 3 different things to
- 23:24get out there from a promotional marketing, branding perspective.
- 23:27One of them was my LinkedIn lives and we did 1.
- 23:31You know, I just, first of all, thank you for, you know, jumping
- 23:34at it and being there for me when we first started getting
- 23:36out there. Give us your top sales tip.
- 23:40Listen if. You've done it.
- 23:41And is listen is to listen and understand and take notes.
- 23:46You know, Manny Rapozo, remember that post you did on Manny
- 23:49Rapozo that went viral? Literally he didn't even know he
- 23:52hasn't logged into LinkedIn in 10 years, right when he's at a
- 23:55meeting. And I watched him, I don't know,
- 23:572018 at the Nick when I was just starting and I'm sitting there
- 24:00and he, you know, I met him, you know, right when I started and
- 24:04he's sitting there in a notepad and he's just listening and he's
- 24:06writing and he's writing, he's taking information and he's just
- 24:09like letting the person talk. And I think when you go into a
- 24:12sales meeting and I like to talk, I have to literally bite
- 24:16my tongue half the time. And the more you listen and more
- 24:19understand that they're going to they're going to do that.
- 24:22And it goes for like an interview and you go on an
- 24:24interview, right, Ask them questions and then let the other
- 24:27guy talk. You know, those types of things
- 24:29in sales people feel good about letting them talk about their
- 24:33business, their nursing homes, their nurses.
- 24:36And that's I think the number one tip that no one that really
- 24:40goes, no one realizes I like. That I mean, people realize it.
- 24:43I just think it's hard to execute and it's it's very hard
- 24:46to do Everybody always has something to say.
- 24:48They want their voice to be heard.
- 24:49My. Tongue hurts right now.
- 24:50I mean, I have to listen. To that, yeah.
- 24:52Yeah, so. Yeah, yeah.
- 24:53It's true. It's an art form.
- 24:55It's something that you have to master.
- 24:56It's something that you have to work through to prevent yourself
- 25:00from talking too much and and listen.
- 25:02But I agree with you. I think listening is a key
- 25:04element to capturing the audience and, you know, to make
- 25:08them feel like you care about them.
- 25:09You're not just trying to sell them something, but you're
- 25:11trying to, you know, you're trying to solve a solution, a
- 25:13problem with this illusion. I think that, you know,
- 25:15listening is really. Important combination of someone
- 25:17who likes to talk like me and, you know, everyone at this in
- 25:19this podcast and they see that you actually could listen.
- 25:23You're a winner. Yeah.
- 25:24It's like you're batting 1000 because you have both skills and
- 25:26they see that you're actually paying attention.
- 25:28I think that was a compliment. I'm telling you that's it's
- 25:29something that's huge. You know, on LinkedIn, one of
- 25:32the things you did is you started this hotel reviews,
- 25:34which I love. And, and for the record, I'm
- 25:36going to say it here, we did an office review for the first time
- 25:39here in prime stores on Oshi's office.
- 25:41We're going to post it and I'm telling you that's going to go.
- 25:44Viral I'm I'm you know what? I think our next time I go to
- 25:48someone's office, I don't care who it is, I'll be like, hey,
- 25:50you know, administrator more like, let's let's do a review
- 25:53here and stuff. Let's.
- 25:54Do an office. Review So how do some people
- 25:55have really cool offices? A lot of people that have these
- 25:58crazy offices. OC and I both know this.
- 26:01We have a friend, the client, who's a big nursing home
- 26:04operator who has everything together.
- 26:07You know, there's always, you know, together.
- 26:09Like he's very systematic. Every Tuesday he does his
- 26:12payroll and every Wednesday he does this and you go to his
- 26:15office. He's got mountains of papers
- 26:18everywhere. You can't even see him like go
- 26:20like this in order to see the guy because there's so many
- 26:22pieces of paper on his desk. It looks like a landfill.
- 26:25Really. Yeah, and.
- 26:27I I think. Doing office reviews is a.
- 26:29Good one but I, I think people they say you can judge someone's
- 26:31office their their personality by their office like a house.
- 26:34But I, I think there are people that you know, they know where
- 26:37everything is, you know, even though.
- 26:38Sure, it's a systematic, organized, organized.
- 26:40Chaos. Yeah, Organized.
- 26:41Chaos. So.
- 26:42So how did that thing start with the hotel review?
- 26:44What is that all about? OK, so.
- 26:46Did Dave Port and I have anything to do with it by any?
- 26:48Chance, No, but this is. This of.
- 26:51Course, the pizza review thing is good.
- 26:53Now there's another thing that that I, you know, I don't have
- 26:56Instagram, but my wife told me that there is a lady in
- 26:58Manhattan that she reviews bathrooms in Manhattan.
- 27:01It's called gotta go apparently and she'll tell you we are the
- 27:05best bathrooms are in Manhattan, whether the third floor on Sat
- 27:08in Saks 5th Ave. or and and or in Restoration Hardware in the
- 27:12Meatpacking district. Great bathroom there.
- 27:14I. Just want to let anybody can
- 27:15walk. In anyone can walk in there.
- 27:16I'll tell you this. I'm.
- 27:17Going to go test this out you. Should test it out.
- 27:19It's literally a beautiful bathroom.
- 27:20Like like like tile to the ceiling.
- 27:22It's furniture. Store loud music playing.
- 27:24No, it's just like peaceful and, and everything's good, you know,
- 27:26good toilet paper, everything's good.
- 27:27I was referencing a restaurant that I went to with the loud
- 27:29music was playing and I was thankful because you want
- 27:31sometimes the music to be louder than the person.
- 27:33Bathrooms are like kind of no, no.
- 27:35If you know what I mean, no. The bathroom is not like a
- 27:36stall. It's a room.
- 27:37Can you explain to me? This is, by the way, a
- 27:39phenomenon that I've seen. It's a universal liner.
- 27:41I still tilted today. I'm 38 years old and I don't
- 27:44understand it. Why when when when a a public
- 27:48store makes a restroom, do they have the stools where it's
- 27:52starts 3 feet from the floor? It ends like 6 feet.
- 27:56You know, it's like and and like what's why we all under the same
- 27:59stratosphere, you know, doing business, you know, right next
- 28:03to the other person. What?
- 28:05It's so hard to just make the wall the the go all the way up?
- 28:08Why can't we give a little privacy?
- 28:09What happened? To.
- 28:11What's the benefit? Of it.
- 28:12And then what about urinals without walls?
- 28:14Like come? On they have walls, but again,
- 28:17flimsy walls. It's like barely there almost.
- 28:19You know, what's the point? I don't know.
- 28:20There's a show that it can't even be that much more expensive
- 28:23to do it right and to do it all the way.
- 28:25I was just as shocked as you and I met a guy that actually sells
- 28:28partitions of bathrooms and I asked him this question around
- 28:3110 years ago and he said to me it's fire safety.
- 28:35Fire safety. Apparently, if something goes
- 28:38wrong and you're locked in, you can get out from underneath.
- 28:40You can quarrel in, you can get the person out any.
- 28:44Room in the building is closed and closed and this is the one
- 28:47area when you're doing your business, they're worried about
- 28:49a fire. GPT this please.
- 28:51Why in the world are the. People, Yeah, we need to.
- 28:52I need to hear that all the way down.
- 28:54Why do I need to see the guy's feet right next to me?
- 28:56Why do I also like, need to hear him breathing like he was right
- 28:59next to me? And then rolling the toilet
- 29:00paper. I heard everything.
- 29:03It's like we're, we're in this together, you know?
- 29:05Like we're, we're what's what's this?
- 29:06What's up with that? I I agree with you.
- 29:08I mean there are places in Borough Park that have urinals
- 29:10that are way too close to one another.
- 29:12Trust me, I've been there and I'm telling you, these are
- 29:14issues. It's a three fold answer.
- 29:16I believe it has to do with cost, has to do with
- 29:19emergencies. OK, that's there you go and.
- 29:22For cleaning purposes like so you can actually cleaning.
- 29:25Yes, that's another thing. They can.
- 29:27Just close down the place. It's terrible, by the way.
- 29:29It's terrible. It sounds like it's everybody
- 29:31else's convenience but mine. That's what it sounds like, but
- 29:34the person that's actually going to be sitting in there, it's
- 29:36just uncomfortable. It's like one of those things
- 29:38like I, I. Want.
- 29:39You little space, you like dogs that go to like a corner.
- 29:41So a cat that go to the corner like, you know, why do we have
- 29:44to be so exposed and vulnerable when we're when we're doing
- 29:47that? It's just really.
- 29:48I, I, I completely agree. And I think, you know, in the,
- 29:51the, in the meat packing district over there by the
- 29:53restoration hardware, that bathroom is just, is just is, is
- 29:55great the best one in Manhattan. And I happen to like the meat
- 29:58packing district in general. And you know, you know, I live
- 30:01in Cleveland, so you know, it's just, you know, but that
- 30:04bathroom is is good so you. Ever hear the Cleveland song?
- 30:07Yeah, the famous Cleveland song, their tagline is.
- 30:09At least we're not Detroit. But you know what?
- 30:12Something living out of town. Yeah, absolutely.
- 30:13I'll tell you what I'll tell. You what it is.
- 30:14Of course I know what you're talking about, but he's getting
- 30:16it from one. No, no.
- 30:17But one thing I learned by living out in Cleveland, and I
- 30:20moved there eight years ago, is that living out of town has
- 30:24advantages. But I will never talk bad about
- 30:27another out of town community when someone says, oh, at least
- 30:29we're not Detroit or Baltimore's this and that.
- 30:32You know, you can make fun of any community.
- 30:34But one thing I learned is I don't make fun of, you know,
- 30:36'cause there's plenty to make fun of Cleveland so.
- 30:39You know, for the record, the song is very.
- 30:40Funny. Oh, it's hilarious.
- 30:42And it's not, you know, no, but much about making fun of another
- 30:45town. It's making fun of Cleveland.
- 30:46Specifically. For sure, you know, we grew.
- 30:48Up we carved you out and we literally just picked, we
- 30:51targeted. The New York knowing two things,
- 30:54number one is Cleveland rocks, but we're still trying to figure
- 30:57out why. And the second thing is that if
- 30:59you want a place that you can afford to live, and I tell this
- 31:01to people all the time, move to Cleveland.
- 31:03So I am curious about your journey of.
- 31:05We'll put the hotels, you know in the first in a second.
- 31:08Our ADD is kicking. In that's just.
- 31:09Yeah. Listen, you know, what happened
- 31:12was that I was flying, you know, when I joined the family
- 31:14business, I would go start going to facilities out on Long
- 31:17Island. And for some reason, every time
- 31:18I'd go there, like, yeah, we know about you, we'll get in
- 31:20touch. And I went on a map and I said
- 31:21there are 950 nursing homes in the state of Ohio and nobody is
- 31:25doing what I do. And I can fly in and out the
- 31:27same day. Not, not a big deal.
- 31:29I was living in Brooklyn, flew in and out.
- 31:32And then it turned to two days. I'll fly into Columbus, drive up
- 31:34to Cleveland for another meeting.
- 31:36And then they used to have this, a shuttle flight, that flight,
- 31:38you know, for $300 you, you'd fly from Cleveland to Cincinnati
- 31:42and it'll fly out that night to, to, you know, to back, back
- 31:45home. And I was doing this over and
- 31:47over again. And we're picking up a lot of
- 31:48accounts out there. And it wasn't just Cleveland, it
- 31:49was, you know, Indianapolis. Nobody was doing this in the
- 31:51Midwest. So I had a fire in my apartment
- 31:55in Brooklyn. And after looking at my in laws
- 31:57for a few months, the rent was crazy, you know, and I said to
- 32:01my wife like get free tuition, you know, or half tuition.
- 32:04You get tuition voucher living in Cleveland, you get a house
- 32:07with 350 three, $100,000 back then and let's, let's give it a
- 32:13chop. And they're eight years, you
- 32:15know, so I, I'm not going to, you know, not going to complain
- 32:17about it. And it's the only from community
- 32:18that you can buy a house, a three bedroom, 1 1/2 bedroom
- 32:21house still for three $400,000 and still drive 7 1/2 hours from
- 32:26Cleveland to Lakewood or to Muncie, everywhere else.
- 32:30And you have three schools and supermarkets there.
- 32:33It's not perfect. You don't have everything, but
- 32:35at the same time, it's a great Jewish community.
- 32:37I'm not advocating for and. Growing and.
- 32:39Growing and growing and I don't tell people to move to
- 32:41Cleveland. I don't go.
- 32:42There are people that actually host people for Shabbos almost
- 32:45every week that are looking into living there.
- 32:47I don't, I don't push it. You know, I had my growing
- 32:49pains. It wasn't easy in the beginning.
- 32:51It wasn't easy for my family. I don't push it.
- 32:53But hey, I'm happy and and it makes sense.
- 32:56I'm happy for you. To be.
- 32:57Thank you. I really am.
- 32:58I I met a couple that has two young kids and they are
- 33:01currently on a journey of figuring out where to live in
- 33:04the United States. And they spent already a year
- 33:07researching this and spending Shabbos in Texas, Shabbos in
- 33:11Tennessee, Shabbos in Ohio. And they keep going.
- 33:14They're learning about the different, you know, towns and
- 33:17what the difference is between, you know, the schools and the
- 33:20restaurants and the, and how they want to raise their kids.
- 33:22And that's always a big one. How do you want to raise?
- 33:24So it sounds like they're going to spend their whole lives
- 33:26trying to figure out where they live and then at a certain point
- 33:29they're going to realize, wait a second, we actually need a 55
- 33:31and older apartment right now because it's too late.
- 33:34On the podcast. Tell them not to overthink it.
- 33:36Tell them to just I don't agree with.
- 33:37Do a little research. I think they're doing the world
- 33:39a favor I don't agree with. You you should get them on the
- 33:41podcast and they can kind of go through the.
- 33:43Couples who are getting You want to buy a house in Muncie today,
- 33:46it's in possible the Hasidim come, they raise up the prices
- 33:49and you're done. I mean, you know what's going on
- 33:51in Muncie right now with the battle between the communities
- 33:54in Muncie and Square. Yeah, I saw a partition.
- 33:57Someone. Something.
- 33:57What's going on with the real estate market and how they're
- 34:00overpaying for houses to control the market?
- 34:02You just, there's nowhere to live anymore and you know,
- 34:05you're paying the private taxes and you're paying the I.
- 34:07Had the, I like that episode with the controller, the the
- 34:11yeah, yeah, he was great. You know, town supervisor.
- 34:14Town supervisor, Yeah. You guys look like you pay a lot
- 34:16of taxes. Would you think?
- 34:18Yeah. How much is your taxes?
- 34:19Property tax. It's gonna be like 15,000 on my
- 34:23house. No, that's not small have.
- 34:25A bigger house though, now. So yeah, yeah, I'm moving in a
- 34:27week. Yeah, but a typical three
- 34:28$400,000 house. Is 8-9. 89000.
- 34:31Yeah, there's actually like a tax statement now in my area.
- 34:34They want people to knock on their house and build it to give
- 34:35like a 15 year tax statement. So the the houses that are like
- 34:38rundown that no one want to take now everyone's like grabbing and
- 34:41stuff. Wow.
- 34:41One thing I did when it comes to raising my kids out of town, I
- 34:43did raising to be Yankees fans, you know, nice, yes, very
- 34:47important, smart Yankees come to.
- 34:48Town. You did yourself a favour.
- 34:49You did them a big favour. Yeah.
- 34:51Be part of a winning franchise. Why wouldn't you want to, you
- 34:54know, if you have the ability? To connect to someone, come to
- 34:56Cleveland to go to a game or something like that, that.
- 34:58That's when the Yankees come to town.
- 34:59They can go for cheap. They can go sit in the stadium
- 35:02and watch the game. Yeah, I.
- 35:02Remember. I sat, actually.
- 35:03Cleveland The Indians are not that bad the.
- 35:05Indians is a great sports guardian.
- 35:07The the, the the guardians, they're great.
- 35:10It's a great sports town. There's nothing to talk about
- 35:12the Browns fans and you know, this is a respect, but The funny
- 35:14thing is that the Indian fans like, I hate the Yankees.
- 35:16We're like Yankee fans. We don't even know who you.
- 35:18Are right like that. We're not.
- 35:19Going thin and you're not thin. It's not right.
- 35:21We don't even know. Like it's OK, you know, but it's
- 35:25but the the Yankees as living, the Yankees travel well.
- 35:27They come to when, when the Yankees come to town, you know.
- 35:31Everywhere. Progressive Field is full.
- 35:33Yeah, every stadium across the country, when the Yankees come
- 35:35to town, they fill up. They fill up.
- 35:36They fill up the seats, people their main attraction.
- 35:39And then when they're outside the hotels, because I have a
- 35:42friend who went and to went down to the downtown hotel where the
- 35:46Inca's are, they're lining the streets there with people coming
- 35:49to get autographs and stuff. Hotel reviews.
- 35:51Yeah, back to hotel reviews. I'm a believer that LinkedIn,
- 35:54you're not gonna get business from LinkedIn unless you're an
- 35:56interior designer or you're web designer.
- 35:57You can really showcase your work or your marketing work.
- 36:00Well, LinkedIn is really kind of promoting yourself so that when
- 36:03you you meet someone at a conference or you meet someone
- 36:06in a meeting, they know who you are and they know your
- 36:08personality and they want to determine that this is somebody
- 36:10that they wanted to do business with.
- 36:11You could sit there and and send messages to people.
- 36:14I do woundvax this than any other computer meeting.
- 36:16But the goal is kind of self branding I think is the right
- 36:19word and people know who you are.
- 36:21Getting to the hotel reviews, I wasn't doing these sales tips
- 36:24for a while. I was at Ohio Healthcare's.
- 36:28They do 2 smaller conferences a year.
- 36:32It was the fall conference and it's a lot of times in downtown
- 36:34Columbus. But this time they did it in
- 36:36Westerville, the middle of nowhere, OK, like a suburb of
- 36:40Columbus. And it was in this Renaissance
- 36:42hotel and it's brand new. It was good.
- 36:46And I come down the next day and there were a few vendors.
- 36:51There are not as many vendors as like the big show.
- 36:53And I'm talking to her and she says, you know, this, this
- 36:56hotel, you know, at the end of the day, it was a good hotel.
- 36:57It's an 8.1, you know, she's like, what do you mean?
- 37:00Like like the pizza review? I'm like, yeah, it was a good
- 37:02review. She's like, you should go do a
- 37:03review, you know, And then she even named it, She said like,
- 37:06you should call it one night instead of 1 bite, you know, and
- 37:10I went upstairs, I clean quickly, cleaned up, made my bed
- 37:12and everything. And I and I reviewed the, the
- 37:16review, the room. And that was my first review.
- 37:17And everyone said it's genius to the point that when I go to a
- 37:20conference, everyone's asked me so new which hotel, How's your
- 37:24hotel? You know, you know, what's the
- 37:25review now? I had to go meet with somebody
- 37:29like in the Midwest, like in Kansas or something.
- 37:31And he's very dry on the phone the whole time setting up the
- 37:34meeting. And he says, so you're going to
- 37:37go to a hotel review, you know, at this thing.
- 37:39And I never spoke to him before. And then you hear some leading
- 37:41back. He's the guy.
- 37:42He's coming to, to, to, to, you know, so it definitely does the.
- 37:46Power of social media. The power of people in.
- 37:48Connect us all, no matter where we are in the world.
- 37:50It's not just that I. I think we, we say this a lot is
- 37:53we encourage all of our people to, to build their own own
- 37:57brand. And you know if you're building
- 37:58your own brand, that people learn to trust you and deal with
- 38:01you and want to be around your energy and it's good for you and
- 38:03it's good for us. So I want to review booths like
- 38:06before, you know like before a trade show, there's like an
- 38:08extra hour before the show is open.
- 38:09Only the vendors are allowed. Like I want to do walk down like
- 38:121 aisle of the I'll do that with.
- 38:13You it's like. A good idea this.
- 38:15Is the booths are all pretty much the same, no.
- 38:17Because you look for the tchotchkes, look at the top, see
- 38:19who has those. Like their promotional items,
- 38:21you know. What I gave out last year, I'd
- 38:22always see it. I gave out dude wipes.
- 38:25Oh, that's a good one it. Was great.
- 38:26I found them on Amazon for like $2.00 a piece once.
- 38:28I I'm talking about office was loaded with boxes of the Yeah,
- 38:31it's very hard. To remember seeing the dude
- 38:34Wipes episode on Shark Tank while it happened when it was
- 38:37brand right when they were coming for the first time.
- 38:40I watched the episode live. I was watching the live.
- 38:41I remember. I remember watching and I
- 38:43thought to myself at the time, this is a crazy idea.
- 38:46They just took baby wipes and basically renamed it to Dude
- 38:49Wipes. And you know, it was all about
- 38:51the branding and their presentation and their story
- 38:53that had a story as well. And the sharks were were into
- 38:57it. And I was very surprised and
- 38:59they got a deal and they they went on to be I think the top
- 39:03five most successful companies on, on, on.
- 39:06They did like 400, five, $100 million in sales, maybe even
- 39:10more. Maybe they maybe even hit the
- 39:12billion dollar marker rate. They maybe even hit the billion
- 39:15who were the top. I know that the the scrubby
- 39:17scrub daddy. Scrub Daddy.
- 39:18That was up there, Scrub. Daddy's up there.
- 39:21Yeah, yeah. I love this.
- 39:24Bamba's the sock company. Yeah, they became.
- 39:26Remember that? Yeah, Bamba's number 2 is #2 #3
- 39:31is we don't need all the detail. Squatty Potty.
- 39:34Yeah, remember. That Kevin O'Leary always said
- 39:36something about the cats. You know, there was the DNA.
- 39:38The DNA, Yes, Yes. Also, he made a lot of money,
- 39:41yeah. He made a lot of money, I.
- 39:41Have to just say this Barber gets me very nervous.
- 39:44Yeah, OK. Just tipsy elves the sales, not
- 39:47tipsy elves do. Just do something about dude.
- 39:49Wipes. That's about dude wipes.
- 39:50Yeah, how many? How many?
- 39:51What's the revenue for Dude Wipes?
- 39:52You guys do training on GNGPT at all?
- 39:55We use Chat GPTA lot. We basically around a year ago
- 39:58our CEO, David Ganu, he announced to the entire.
- 40:02Company. Yeah, he announced to the entire
- 40:04company. Congratulations. 200 two, 100
- 40:06million revenue. OK, ChatGPT and he encouraged
- 40:10all of us to use it, and we all here use it every single day.
- 40:12That's good. That's why I started the episode
- 40:14with this, because I'm a big fan.
- 40:16I think that people should just talk to it more.
- 40:18I agree it can definitely maybe very careful, like I'm doing
- 40:21follow-ups from the LTC 100 conference and you know, you
- 40:25draft together a crafty e-mail. You could actually take like a
- 40:28picture of the guys from the cocktail book, put it into
- 40:31ChatGPT and say do a deep dive into this company and it's and
- 40:34it's person just like what you did to me and actually give me
- 40:39an e-mail that's geared towards him.
- 40:40But you have to be very careful because you don't want that
- 40:42person reading the e-mail saying, you know, this guy got
- 40:46it right off ChatGPT, right? Right.
- 40:47You know, you have to be like kind of find that balance.
- 40:49You look like a stalker or something.
- 40:50Stalker. And stuff you want to you did.
- 40:52Some you have to always end and don't make this look like
- 40:54ChatGPT. Yeah, yeah.
- 40:55Make it you know. That ChatGPT has that very cool
- 40:57feature that can do a deep dive on people.
- 40:59That's what I'm saying it. Takes 5 minutes.
- 41:00Like literally it takes, I don't know, about 5 minutes it could
- 41:02take sometimes. A few I think you got to pay a
- 41:04lot of money for that that one that but they you just the
- 41:07cocktail book is from the show has on PDF.
- 41:10So you just kind of like cut it out and just drop it as a
- 41:13picture into it and and you know, you can craft, you know,
- 41:16an e-mail to it. So I've been doing that.
- 41:17So any of the, you know, emails that are going in if they're.
- 41:21You know, I'm curious, you know, we have this, our podcast in
- 41:24general has been about growth and you know, you're a real,
- 41:28you're a real important listener to us.
- 41:30I love your podcast. I think it's a perfect balance
- 41:32between, let's say you have Nachi Gordon's podcast and a lot
- 41:35of the other good ones, but sometimes you just need, you
- 41:38know, like sit back and you can learn something from this
- 41:40podcast and you want to laugh a little bit.
- 41:41I think it's like a good balance and you keep it, you know, you
- 41:46know, mature and you know, I. Appreciate that.
- 41:48I think that the quality of our listeners is really good because
- 41:51we're hitting a demographic that we want.
- 41:53You're literally in that demographic.
- 41:55I love it. So we we appreciate it.
- 41:57Do you have any feedback for us? Well, I, I, I think the
- 42:00lightning round is, you know, you know, it was a little bit
- 42:03too like you caught off guard, like I, you know.
- 42:06Don't say that because she hated it and we shut it down and
- 42:08you're just giving him more ammo against.
- 42:10But I but I but I think what you're doing and is great.
- 42:12Like, I think the way it's evolved over the last few months
- 42:16is, is, is getting better and better.
- 42:18You know, I don't think there's anything you should change.
- 42:20I appreciate that. So one of the things we added is
- 42:22because we're very growth oriented and you know, we like
- 42:25to get people on who have a story to tell, you know, where
- 42:28they're from, what they're currently doing, what the future
- 42:30is. One of the questions we'd like
- 42:31to ask our guests now is if you had a message for the world and
- 42:34you can, you know, put out a megaphone that everyone listens
- 42:37to you, what would that message be?
- 42:39Have you thought about that? I'm.
- 42:40Absolutely. I I think So what?
- 42:42Your message would be. I, I, you know, I think, you
- 42:45know, people throw around the terminology he's a nice guy too
- 42:48much, you know, like everyone's always a nice guy.
- 42:50A nice guy means somebody who is nice to everyone, no matter who
- 42:54they are, not just their friends, right?
- 42:57People should be nice to everyone.
- 42:59Whether it's a collector coming to your door, whether it's
- 43:01somebody in your community who's not super cool or you're not
- 43:04going to get anything out of them is try to be nicer to
- 43:08people. Not just the people that you
- 43:10like, whether it's your employees, whether and it's not
- 43:13somebody you want to do business with, but just in general be a
- 43:15nice person to everybody else and give everyone the time of
- 43:18day. People say out of town people
- 43:21are nicer and better manners. I don't know if it's true,
- 43:24right? And then there are people in New
- 43:25York metropolitan area that they're just, they're from New
- 43:27York, they're not nice. Not true.
- 43:29All of them are nice. But I'm saying it's trying to be
- 43:31nice to everyone. You know, what this is reminding
- 43:33me of, this is such like, very, very profound what you're
- 43:35saying. And it sounds simple, sounds
- 43:37like be nice to everyone, very close, right?
- 43:39Very cliche, very cheesy, right? But it goes.
- 43:42It's very deep, what you're saying if you really unpack it.
- 43:45And I heard a sermon this week from my rabbi, and he really
- 43:49triggered for me what he was saying.
- 43:51And I think that, you know, this really resonates with me.
- 43:53What he said was that is David Amela, you know, King David who
- 43:58wrote the Psalm, beautiful praise to God Hashem, and he
- 44:03really did an amazing job. And like it's, it's very deep,
- 44:06the words and a lot of it is rhymes.
- 44:10And you know, it's like a song, almost like a song.
- 44:13And no one has ever really matched like that writing.
- 44:17No one's ever matched it. There was, however, a King
- 44:20Buhanetzer. It was, I think from a Persian
- 44:24king, I believe, I could be wrong, but very, very big king,
- 44:28He ruled like half the world at some point.
- 44:30And he was stumbled across the scenario where he realized that
- 44:35there was a God and he was very powerful.
- 44:36And he was so amazed by it that he started praising him.
- 44:39And there's a Gemara about this, apparently.
- 44:43And what happened was the the angels in the heavens, we're
- 44:46like, what is going on over here?
- 44:47This guy is praising, is praising God and it's so
- 44:49beautiful and and he's going to outdo double MLS Psalms the the
- 44:55to heal him. He's going to outdo it.
- 44:56So they quickly came down and they smacked him on the mouth.
- 45:00So they injured him. So this way he wouldn't be able
- 45:03to really continue, but more importantly, not that he
- 45:06wouldn't really be able to continue.
- 45:07Is that first we want to see you in pain.
- 45:09We want to see you suffer. Now let me see how you're
- 45:12singing the praises. Now.
- 45:13Let me see when times are tough, when it's very difficult to do,
- 45:17Are you overcoming those challenges and still finding the
- 45:20good and still finding the positivity?
- 45:22That's the that's the challenge. David King David went through a
- 45:25lot of trials and tribulations in his life.
- 45:27He had tremendous amount of difficulty.
- 45:30He had so many things that could have brought him down that, you
- 45:34know, to give up, but he never did.
- 45:35And not only did he not give up, he wrote these beautiful songs.
- 45:38So that's what the challenge was with him.
- 45:40That's what they did this past week because.
- 45:42I also learned about King David this past weekend.
- 45:44Did you, but do you understand what I'm saying, what he's
- 45:47saying? I mean, what he's saying is
- 45:49being nice to your friends and to the people in your inner
- 45:51circle. And that doesn't, that doesn't
- 45:53make you a nice guy. And that's a lot of people are
- 45:54very nice to the people they care about.
- 45:56The question is, what do you do to the guy that's annoying you?
- 45:59What do you do to the guy who is not really bringing much value
- 46:02to the table? And are you treating him as an
- 46:05equal or are you dismissing him or are you right?
- 46:08That is when you really need to step up and be that nice person
- 46:11and. Being in this industry, you see
- 46:13who's the nice people. Oh yeah, absolutely.
- 46:16There are so many people, operators that they're, you
- 46:18know, in a much bigger position than we are.
- 46:20They're very successful. They don't need us.
- 46:23And they still treat people with the utmost respect, with a lot
- 46:27of dignity. And they're receptive.
- 46:29They're welcoming to anybody that, you know, sits down with
- 46:31them and you don't feel the aura.
- 46:33I'm not good enough to be in his presence.
- 46:34Like he doesn't make you feel that way.
- 46:35Then there are others that are very standoffish that are very,
- 46:38they're not even that successful, but they just have
- 46:40this ego and they have this ears about them that it's, it's a,
- 46:44it's a big turn off, you know, and you see the differences.
- 46:47There are there are people on both.
- 46:48Sides, you know, but it's funny, you're at the ECAP conference
- 46:51and you're doing your podcast and so how to approach certain
- 46:54people and you know, and you kept mentioning something about,
- 46:58oh, they're too busy. They're very busy people.
- 46:59If you're at ECAP, you're not that busy, you know, really
- 47:02like, and you have your inner circle, you're there to have fun
- 47:04and literally be in day camp for for three days, you know, so if
- 47:09you're going to go to a vendor and really kind of say, oh, I'm
- 47:11sorry, I'm busy at back-to-back the word back-to-back meetings,
- 47:14you know, baloney. You know, you just don't want to
- 47:16talk to the person, you know, they're actually paying for you
- 47:18to be here. And, and, and that's kind of,
- 47:21you know, not, I'm not saying the ECAP people are wonderful
- 47:23people and they put together a fantastic thing, but some of the
- 47:25people when they're at the ECAP conference and they have their
- 47:28table at breakfast and they're like kind of have their posse's
- 47:31around them. And you know, we don't have to
- 47:33sit there and defend those people and say they're very busy
- 47:35people. You're at ECAP, you're there to
- 47:37actually meet with people. Like you had that gentleman on.
- 47:41You had a beard, you know. He took his kid to the private
- 47:43jets on the thing. Oh, Heinziger.
- 47:45Heinziger and he said that he told his son, you're here to
- 47:48meet some potential vendors, you know, and and I wasn't a gift
- 47:51this year, but to hear that from someone saying, yeah, you're
- 47:53here to, you know, see people here, you know, that's that's
- 47:56kind of why you're there. Time of your wise.
- 47:57People attention meet the. People, you might learn
- 47:59something, go talk to. Them and by the way,
- 48:01specifically at ECAP, I just want to defend them a little.
- 48:03Bit well, I'm not saying that the people at ECAP are
- 48:05wonderful. Yeah, the people of the
- 48:07operators, it happens to be when you're going to ecap, your
- 48:09mindset is I want to do deals, I want to meet bankers, I want to
- 48:13meet the insurance, I want to really find other nursing homes
- 48:16that could do deals with other operators.
- 48:18So there's a lot of top of mind mega, mega deals going on in
- 48:21people's minds. That being said, right, So I
- 48:24want to add a little flavor and edit a little bit of what you
- 48:26said. You have to remember that US
- 48:29vendors. Are paying for your Yeah.
- 48:31Meaning during the day, OK, you're busy, you have those
- 48:34meetings, but when you're at breakfast and you're at a table,
- 48:36or you have dinner or you're quiet and you're walking, don't
- 48:39turn your back to people. Right, Don't put your phone out
- 48:41as the guys walking. Up.
- 48:42Don't say I have back-to-back. Say I have back-to-back.
- 48:45But of course I'll make time for you, Mr. or Miss or missus
- 48:48vendor that paid so much to be here, who is giving me my
- 48:51grandiose dinner and my beautiful, you know, spa in the
- 48:54night and yoga in the morning. That's the idea.
- 48:57Idea that I think is the message.
- 48:58And I gotta tell you, I'm a big Family Guy fan, and they have
- 49:02this thing called, you know what grinds my gears, you know, OK.
- 49:05Yeah, sure, sure. Sure, Yeah.
- 49:07What really grinds my gears is when people say no, no, no.
- 49:10But deep down, he's a nice guy. I really can't stand that.
- 49:14I, I, I just can't. I don't want to hear that.
- 49:16Deep down he's a nice guy. And I'm sure there's jokes that
- 49:18people. Oh, deep down he only acts like
- 49:20an A hole, but deep down he's a nice.
- 49:23No, no, he needs therapy. Yeah, he needs to go to help He.
- 49:25Can't. So when people say he's a great
- 49:27guy, I go like, yeah, he's all right, you know, right.
- 49:29And like, and the person sits back sometimes and I don't not
- 49:31trying to say or anything. I'm like, yeah, he's, he's OK,
- 49:34you know, and they kind of sometimes sit back and be like,
- 49:36you know what, you're right, He's all right.
- 49:38You know, 'cause like the terminology, he's a great guy, a
- 49:40nice guy. I think is throwing around way
- 49:42too much. The reason why it hurts is
- 49:44because then the guy thinks he's actually a nice guy.
- 49:47So somebody needs to tell him, hey, you got to stop pushing
- 49:49people around and being negative and and you know, always saying
- 49:52that you have back to backs, like, right.
- 49:54That's I I don't think for me at least, this might be a little
- 49:57controversial and maybe there are very few people out there
- 50:00who will agree with me, but I think most people will not.
- 50:02It's unpopular. I can't.
- 50:04I don't aim to be a nice guy. I'm not.
- 50:06Oh. She I was literally by the way,
- 50:08you are such a nice. Guy Steph was getting good.
- 50:13He gave him a mic and he's going he's not even pacing himself.
- 50:18He's just coming out guns play with those with his biggest
- 50:21weapons right away. So I don't really like you know,
- 50:25I I my notoriety, I don't care for it to be people other people
- 50:29saying, oh, you know, that guy owes you what a nice guy like
- 50:32I'm not aiming for that. I don't know if I care for that.
- 50:35I don't want people to say I'm a terrible person, all that that's
- 50:38right, but I'm I'm a nice guy. You know it.
- 50:40It could be a lot of other attributes as well that could
- 50:43define you that that is sort of your niche.
- 50:45I think being a nice guy should be reserved for people who like,
- 50:49there's a guy I remember growing up, I remember growing up and
- 50:52he's a nice guy. He was always doing stuff in the
- 50:54stroll, like he was the guy after the kid is cleaning up and
- 50:57you know, like if you had a problem, he wouldn't run over.
- 50:58He's the first one to assist you.
- 51:01He's a nice guy. He's a really nice guy.
- 51:03He's pleasant. He's just is around.
- 51:06He wants everybody around him to be happy, right?
- 51:08It's just throw it around so loosely.
- 51:10I'm not a nice guy, Michael. You're a nice guy.
- 51:13You're a nice guy, Michael, because you really do a lot for
- 51:16the community. And I don't have the patience
- 51:18that you have. I do not.
- 51:20You have so many people that line up to like, you know, tell
- 51:22you this and play that. I'm, I'm, I'm done with it.
- 51:23I'm bored. I need to go.
- 51:25So yeah, but most people are not nice people.
- 51:28Most people are not nice people, and the few that are, it's a
- 51:32really big it's you're diminishing the word when you
- 51:35just throw it around loosely and say no, he's a nice, he's a nice
- 51:38guy. No, no they're not.
- 51:39Alright, can't. Let's talk about your brother
- 51:40for a second, 'cause I knew him for many years before he was one
- 51:43of the guests on here. You know David Greenfield, you
- 51:46know, you and him very different personalities, but deep down you
- 51:49guys actually have like a lot of similarities and stuff.
- 51:52I thought he was a deep down, he's a nice.
- 51:53Guy but but but on that nice guy thing.
- 51:55But when I say something about about about him when I met him
- 51:58for the first time, I know him for for for over 10 years and
- 52:02I'll get into this thing is that he came to shul with some my
- 52:05friend Manas Berkovici, who's a good friend of his in shul in
- 52:08the summer and most people went upstate.
- 52:10But there's like a core group of guys in the shul in Brooklyn
- 52:13that they came by and he comes in there and my friend said this
- 52:16guy, Michael Greenfield's, you know, David Greenfield's here is
- 52:19a politician. He's a Councilman.
- 52:20He's this guy. And he comes over to me and he
- 52:22said, what's your name? I said, my name is Aaron
- 52:24Lufenstein. And then he asked me like, So
- 52:27what do you do? So I said, I work at Ernst and
- 52:30Young. I said, what do you do?
- 52:32And he was like, excuse me, like, what do you mean?
- 52:35What do we do? I'm Michael, I'm David
- 52:36Greenfield. I'm like the Councilman, my
- 52:37pictures in the Ted every week, like I'm I'm the guy and stuff.
- 52:40But and then our relationship kind of, you know, he threw him
- 52:42off a little bit like throwing someone off.
- 52:44On that note, I'll give you guys a tip here.
- 52:48And for my listeners, and it's interesting, not when you're at
- 52:51a conference, when you meet somebody for the first time or
- 52:55if you're at a healthcare conference, you're there to know
- 52:56what they do for a living or whatever it is.
- 52:59Ask them their name, where they're from.
- 53:01Try to avoid asking them what they do for a living.
- 53:03Try to get to go know the guy's personality without asking them.
- 53:06So new, what do you do, right? Why do you have to go ahead and,
- 53:10and, and, and touch somebody up, you know, you know, sum them up
- 53:14based on what they do for a living, Right.
- 53:16And it's something that my friend, a different friend of
- 53:18mine taught me is that you can actually like get to know
- 53:21somebody without running to know.
- 53:23Oh, I work in the health. Oh, yeah.
- 53:24You know, so I never ask people what they do, you know, when
- 53:27they when I meet them. And if you ever try that with,
- 53:29you know, meeting new people, it's fascinating.
- 53:31Sometimes people are actually edging to tell you what they do
- 53:34and just like kind of like not even ask.
- 53:36Them would you ask someone like what are you doing?
- 53:37You're at a work event, you're at ECAP or Ohio Healthcare, LTC
- 53:40100, whatever it is, you're there to make money.
- 53:42You got to know what they do. Like that's something else, you
- 53:43know, but actually it's, you know, I.
- 53:45Want to tie to? It's almost like.
- 53:46Code for. So how can you serve me?
- 53:48How can you help me? You say what do you do?
- 53:50Let me see. Is there a way that we could?
- 53:51Yeah. How can you interest me, right
- 53:53this conversation, right? I want to tie the two of your
- 53:56points together and we're going to have to share.
- 53:59Oshi, you may not be a nice guy, right?
- 54:02But at the end of the day, we're not talking about that.
- 54:04We're not talking about. And you're a nice guy, by the
- 54:07way. But deep down, I do nice things.
- 54:09No, no, I do some nice things. It doesn't make me a nice guy.
- 54:12The point of this conversation and the reason why I think it
- 54:14went a little left field is because it's not about being a
- 54:16nice guy. Yes, the guy in shul who puts
- 54:19this farm away is a nice guy. We're not talking about that.
- 54:21I want to. This is the hottest topic for
- 54:23me, by the way. You know, psychological
- 54:25evaluation of people. I love it.
- 54:27I do this all day long. Speak to people, meet people,
- 54:30evaluate them. I don't read books.
- 54:32I read people. That's literally what I do all
- 54:33day. I don't either read.
- 54:34So thank you for that. What I think, the message here,
- 54:38and I think that what we're trying to talk about, and I
- 54:41think that what you should, I hope, accept is the normalcy for
- 54:44everyone is to be nice to strangers, to be nice to others.
- 54:51It's not about you being the nice guy.
- 54:52I don't care if you're a nice guy or not a nice guy.
- 54:55I care how you treat me when I meet you.
- 54:57That's what we're talking about. And going back to I'm sorry for
- 55:00one second, Aaron, going back to what you said a minute ago, I
- 55:02literally spoke about this last night because and, and this is a
- 55:04hot topic of mine also. How do you tell?
- 55:06How do you how do you introduce a person?
- 55:08How do you say hello to somebody?
- 55:09Like ask your friend and I have a way, but I'd love to ask you
- 55:12this question. What do you say when you meet
- 55:14someone? How do you get to know them?
- 55:16You just started meeting them. What's your go to question to
- 55:19engage in a conversation of getting to know them other than
- 55:21what do you do? So please, I'd love to hear I.
- 55:23Don't know it, just if for me. Think of it you have.
- 55:26You have come up with a question that you ask somebody so that
- 55:29you where you from, people, where you from, from, where you
- 55:31from, how'd you get there, right?
- 55:32Yeah, where you from? You get there.
- 55:34Yeah, that's great. Would you go obviously.
- 55:36Does that make sense? Yeah, it makes a lot of sense
- 55:37what you're. Saying you're talking about just
- 55:38being nice. To, I know, but that isn't the
- 55:40the true definition of the of the the phrase he's a nice guy.
- 55:44I'm not talking about that what he means, stranger.
- 55:45I'm talking he gives them a little bit of attention.
- 55:47That's it. The word is inclusive.
- 55:48You could sit down and shul in a kiddish, let's say, right?
- 55:52And you have your two friends and you know, I've, I've over
- 55:55the podcast, I learned about your shul.
- 55:56Sounds awesome, right, But but what I'll tell you is that you
- 55:59have that one other guy who's trying to fit in who who you
- 56:02don't play baseball with and he doesn't Don a Yankee fan.
- 56:05He's a met fan and he sits down. He tries to sit on the other
- 56:08side of you. You're not facing your two core
- 56:10friends that you that you just saw on Friday afternoon.
- 56:13You actually engage. Hey, David, how are you today?
- 56:16How was your week? You know what's going on?
- 56:17Hey, what you doing for, you know, midwinter or what's going
- 56:20on and stuff. Talk to that guy.
- 56:22He literally he could be a janitor, head maintenance guy in
- 56:25the yeshiva. But be, be nice to that person
- 56:27and also, you know, and, and when your friends see that,
- 56:30they'll rub off on them and what a mess.
- 56:32You know, I think, I think it's really important.
- 56:34I think you know I. Really like that and I'll tell
- 56:35you and. My father's like that and you
- 56:37know, and that's what, you know where I got it, you know, I.
- 56:39Got to tell you what I tell people when I first meet them
- 56:41and you guys can use and adapt any one of these varieties of
- 56:44ways of of this of communicating with people when you first meet
- 56:47with them is hey what's top of your mind how's your day going
- 56:51how was your week is actually what I always.
- 56:54Aw, that's fantastic. That's the way I start with
- 56:56every conversation. How was your week?
- 56:57Yeah. And people look at me sometimes,
- 56:59like what? You don't know me When you asked
- 57:01me. How was your week?
- 57:02What the top of your mind? I think that's a great way to
- 57:04start engaging in conversations with people you don't know.
- 57:06The idea of inclusiveness is an amazing message.
- 57:08Aaron, thank you so much for being before we let you go.
- 57:11You know we can't let you go without asking you who your
- 57:13potential guest is that you would invite to sit in this
- 57:15chair. I I would love to see you
- 57:17tanking in the seat. Do you know him?
- 57:18I agree, Michael. You all know him very well.
- 57:21I'm gonna ask him. I've asked him a few times to
- 57:24come on. He said he would, but he just
- 57:26never. Gave on the other all.
- 57:27Right, so you call him and ask him for.
- 57:28Us. I will call him.
- 57:29I will ask him. I think he's hilarious and.
- 57:31He's funny, I agree. And you know what?
- 57:33He speaks the truth, yes, And you get him.
- 57:35On guys, thank you so much for listening, liking, subscribing,
- 57:38commenting, getting involved, growing with us, hearing us out,
- 57:42being part of our community, part of our lives.
- 57:44We really appreciate it. Thank you Aaron for being on our
- 57:46program. Have a good week everybody.
- 57:48That's a wrap take. Care.
- 57:49That's a wrap.