Latest / Mortgage Marketing Radio / How to Become a Divorce Mortgage Specialist
Transcript
- 0:00In today's highly competitive mortgage industry, building profitable relationships with
- 0:04the real estate agents is essential for success.
- 0:06However, finding effective ways to secure agent relationships can be a challenge.
- 0:11With so many mortgage loan originators vying for the attention of real estate agents, it
- 0:15can be difficult to stand out and establish meaningful connections.
- 0:20Our new case study featuring loan officer Chris Cogill is a must-read.
- 0:25Chris has closed a remarkable 36 million in funded loans from agent referrals.
- 0:31And in this case study, he shares his proven strategies for building strong relationships
- 0:34with real estate agents and leveraging those relationships to drive more business.
- 0:39To get your hands on this resource, head over to LOKestudy.com and download your free copy
- 0:45of the case study today.
- 0:47You'll find actionable insights and practical tips that Chris used to close 36 million
- 0:52in funded loans from agent referrals and how you can, too.
- 0:56Don't miss out.
- 0:57Go check it out right now.
- 0:58Visit LOKestudy.com and download your free copy today.
- 1:03Here's what's up, Jeff Zimfer.
- 1:11Welcome back to another episode of Mortgage Marketing.
- 1:16Radio podcast.
- 1:17What do I need?
- 1:18I need a round.
- 1:19A round of applause for you guys.
- 1:21If you've been here a while, if you're tuning back in, if you're here for the first time,
- 1:24I want to give you a shout out.
- 1:26I'll thank you.
- 1:27I'm grateful around the applause.
- 1:29Thanks for tuning in.
- 1:30So let me get right to it.
- 1:33This episode, I'm bringing back a special guest who it's at a minimum, a second return
- 1:41to the podcast.
- 1:42Possibly a third.
- 1:43I don't know.
- 1:44I'd have to look back in the archives and see.
- 1:45After all, I'm approaching my 200th episode release.
- 1:48I hope you'll be here for that.
- 1:50I'm trying to think, what should I do?
- 1:51Who should I have on?
- 1:52Big party, celebration, giveaways.
- 1:53What do you guys want?
- 1:54Hey, jump into the Facebook group, right?
- 1:57Over there for the podcast.
- 1:58Mortgage Marketing Radio.
- 1:59Just go to Facebook.
- 2:00Search that.
- 2:01Jump on in there.
- 2:02We're going to do some cool stuff coming up for the 200th episode.
- 2:05So I want you to jump in there and be part of the party.
- 2:07All right.
- 2:09So I'm just going to get right to it for this episode here.
- 2:12I got back my special guests from a company that I've worked with on and off over the
- 2:16years and have heard great feedback from law officers who participated in their program.
- 2:22And the company is called divorce this house dot com, divorce this house dot com.
- 2:27Now why we're having a conversation here today is because look, we just obviously have
- 2:32gone through and are still kind of going through COVID.
- 2:35And when he was sell who's the co founder of divorce this house was sharing with me a statistic
- 2:40recently.
- 2:41I can't remember the exact number, but it's roughly a 31 to 34% increase in divorce rates
- 2:47since COVID because of COVID, because of a lot of issues relevant to that.
- 2:52But the point is this is look, as you guys know, this reified boom isn't going to last
- 2:56forever.
- 2:57And I've often thought to myself, if I was ever going to get back into originating, I would
- 3:01want to become known as a specialist, not a generalist, right?
- 3:06A generalist meeting.
- 3:07Oh, you do loans.
- 3:08Great.
- 3:09What's your rate?
- 3:10I always deal with who makes more specialists or generalists, who gets price shopped less
- 3:20specialists, who gets referred more specialist, right, who has a higher perceived value specialist.
- 3:31And this niche of divorce real estate becoming a divorce lending specialist, right, a divorce
- 3:38mortgage specialist and receiving the appropriate training and guidelines for all the nuances
- 3:46and issues that you need to be aware of when it comes to helping people navigate through
- 3:51the process of a divorce and the impact to their real estate, right, the largest debt that
- 3:59they have, whether it's one property or several properties, and what's happening with, you
- 4:03know, what they call the house spouse, who's staying in the house, who's not knowing some
- 4:07things in advance, it's not just, you know, taking one spouse off title, it's not just doing
- 4:13a refinance, right?
- 4:15It's much more involved than that.
- 4:18And it's how you intelligently approach, resent, and have conversations with divorce attorneys.
- 4:27So you don't shoot yourself in the foot and so that they don't slam the door in your face
- 4:32when you show up like everybody else who attempts to market to divorce attorneys.
- 4:37It is a specialized approach, it is a specialized positioning and conversation.
- 4:42And that's why I'm thrilled once again to bring you Wendy and the folks over at divorce
- 4:47this house.com is because they have provided training and resources both for loan officers
- 4:53and real estate agents to become, right, specialists in the divorce real estate niche.
- 5:01And this is an opportunity for you today, I want you to listen to this podcast.
- 5:05We have two loan officers on, right, with two amazing stories on how they've taken hold
- 5:12of this specialty of divorce real estate, position themselves to gain conversations.
- 5:18And literally the book of business from divorce attorneys, once they've established themselves
- 5:24as knowing what they're talking about, and the attorneys feel that they have number one
- 5:30and help them, right, with the case that they have as a divorce attorney, but also have
- 5:37rusted them because they've known exactly what to say so as to establish that trust with
- 5:43that divorce attorney.
- 5:44Does that make sense?
- 5:45So now what you're going to hear is the story from these two loan officers who, these attorneys
- 5:49are opening up their book of business, they're referring them to other attorneys.
- 5:53Matter of fact, you'll hear the conversation about one loan officer who wound up having
- 5:59a Zoom meeting with 12 attorneys and getting referred to multiple different attorneys.
- 6:04And he's only been in the business of year, right?
- 6:07And so I bring this to you because I want to prepare for the shift that's coming and
- 6:12the shift away from refice that is going to be coming.
- 6:16What are you going to do when the, when the music stops?
- 6:19There's only going to be so many chairs and then you're going to want to try and compete
- 6:23on price.
- 6:24So you're going to want to compete, try and compete on the same old same old, or you're
- 6:27going to want to do something different and meaningful in your career.
- 6:31And if this is the right thing for you, I don't know if it is, but it might be.
- 6:36So I encourage you to check it out for yourself, but also identify five agents that you'd like
- 6:42to attend, the upcoming free webinar you'll hear about on the podcast that's being hosted
- 6:46by Wendy and the team over at divorce this house.
- 6:50It's an intro to the divorce real estate niche and it's coming up on Monday, March 1st
- 6:54at 10 a.m. Pacific time, okay?
- 6:57And this is free and it's a great opportunity for you to invite your real estate agents,
- 7:02okay?
- 7:03They can register for free to learn more about how to do this and the good news is if
- 7:07they want to pursue this further, the two of you, you and your realtors will come out
- 7:11of this together and go through this process together and you'll both be equipped to now
- 7:16add this niche with how to approach divorce attorneys, how to build your business here, etc.
- 7:22All the stuff that the good folks at divorce this house will teach you.
- 7:24So the link's going to be in the show notes, but here it is, if you want to write it down
- 7:27right now, it is mmi.divorcethishouse.com, say it again, mmi.divorcethishouse.com, the link
- 7:41will be in the show notes.
- 7:42Once again, it's a free webinar that you're registering for, just so you can get more
- 7:45information about the divorce real estate niche and is this for you, how do you build
- 7:51referral partners, how do you team up with real estate agents, how do you approach attorneys,
- 7:55what to say, what to definitely not to say, right?
- 7:58You're going to learn about the staff and the demographics that are currently happening
- 8:02in the divorce sector when it comes to real estate, okay?
- 8:05You're going to know like what most agents do wrong and law officers that keep them from
- 8:09being successful with divorce attorneys.
- 8:12You're going to learn a lot.
- 8:13This is actually a 90 minute webinar and it's not a sales pitch.
- 8:16It is pure content and if you're listening right now, you've probably heard from divorce
- 8:22this house in the past.
- 8:23Here's your second chance.
- 8:26Professor Kelly Murray, who is the founder of divorce this house and has degrees from Harvard
- 8:31in Stanford, she is going to be the one who's leading this.
- 8:35She is the one who's curriculum that her clients pursue to then be able to go talk with
- 8:40attorneys and present this to realtors as well.
- 8:44Hopefully I've made the case strong enough that I seriously want you guys to check this
- 8:47out.
- 8:48I'm going to be sitting in on it because once I said once again, if you know who gets paid
- 8:52more generalist or specialists, you may want to consider a specialty in divorce real estate
- 8:58after you hear some of the success stories from my guests today on this podcast.
- 9:02So check it out once again, the domain to register for the webinar is MMI.divorcethishouse.com
- 9:13Without further ado, let's get into this week's show.
- 9:18Wendy, welcome to the show.
- 9:20Thank you.
- 9:21I should say welcome back, actually, for I think this is at least the second time and
- 9:24it's been since you and I last talked the world has changed in many different ways, hasn't
- 9:28it?
- 9:29I'll say.
- 9:30So anyway, for those listeners, go ahead and tell us who you are and what you do.
- 9:36Okay.
- 9:37Well, I'm Wendy Whistle.
- 9:38And co-founder of divorce this house, we are a division of collaboration, continuing education
- 9:45ink and the company that we have is actually a school.
- 9:50And so we train the lawyers, judges, paralegals and financial professionals on how to work
- 10:00with divorce real estate professionals.
- 10:03And so we train divorce real estate professionals like lenders and realtors, how to the best
- 10:09way to work with divorce attorneys.
- 10:11Fantastic.
- 10:12Okay.
- 10:13And I know we have two guests on as well, both in the mortgage business, mortgage professionals.
- 10:20Tammy, why don't you announce who are you?
- 10:22Where do you work in the country and how can you get me into the business?
- 10:25So I'm Tammy Wallensek.
- 10:26I'm a senior loan originator and I'm in the Chicago land area.
- 10:30So and I've been in the mortgage business for a long time.
- 10:37That's it.
- 10:3820 plus here.
- 10:39Okay.
- 10:40And Don, how you doing, man, you know that you know the question by now.
- 10:44Right.
- 10:45Well, thanks for having us, Jack.
- 10:47Yeah.
- 10:48I'm a loan originator in South Florida.
- 10:51How many years in the business?
- 10:54Not even a year.
- 10:55Not even a year.
- 10:56All right.
- 10:57Congratulations.
- 10:58Thank you.
- 10:59You're a smart loan officer and that's why you're here.
- 11:01Okay.
- 11:02So now for those listeners, you know, that have been on my podcast for a while.
- 11:06They probably heard a conversation we previously had Wendy, where we're talking about becoming
- 11:11into it.
- 11:12And I apologize if I use the wrong terminology, right?
- 11:15But let's just say a mortgage originator who assists those going through a divorce with some
- 11:20of their financing options or choices around what to do with the property, right?
- 11:24Right.
- 11:25Is that fair enough?
- 11:26That's actually very good.
- 11:28You learned a lot when you took the class with us in 20 years.
- 11:32I have taken a class in person.
- 11:35Man, that seems like forever ago.
- 11:37And there's a number of folks in our audience.
- 11:40Of course, we've gone through your class, gotten the R.C.
- 11:43R.C.
- 11:44SD.
- 11:45Yep.
- 11:46It's R.C.
- 11:47SD.
- 11:48Yep.
- 11:49What is that explain that and why is it important?
- 11:53Well, R.C.
- 11:54SD stands for real estate collaboration specialist divorce.
- 11:59And it speaks to the legal professionals that you want to work with.
- 12:03We zero in instead of marking yourself immediately as a loan officer.
- 12:09We want our R.C.
- 12:11SD's and most of the R.C.
- 12:13SD's will refer to themselves as divorce mortgage specialists.
- 12:18And they are trained when to work with divorce attorneys.
- 12:23How to help?
- 12:25Why their new skills are important because what Professor Murray are co-founder and faculty
- 12:32who has degrees from Stanford University and Harvard Law School were very, very proud of her.
- 12:39In fact, she is my niece.
- 12:40And so quite a few people call me Aunt Wendy after they've taken the training, which is perfectly fine.
- 12:45But what Professor Murray wanted to do was to bridge the gap between what you do
- 12:53with the house and your decisions that you make and have that earlier in the divorce process
- 12:59instead of at the end of the divorce.
- 13:02And when everyone comes in and sees mistakes and I'm sure that the two wonderful R.C.
- 13:08SD loan officers that we have with us today, both Don and Tammy, have experienced that, you know,
- 13:14seeing mistakes that clients have made and would love to do over again.
- 13:19But it's not easy to do your divorce over again.
- 13:23Yep.
- 13:24So, and we're going to get to our two guests as well in just a moment.
- 13:27I want to set this up a little bit.
- 13:28What brought this conversation to today was you sent me an email recently of a statistic
- 13:34of the increase in divorce rates since COVID.
- 13:38Go ahead and share with our listeners like, what is that figure again?
- 13:42What's the rise in divorce rates?
- 13:44The figure is 34% increase in divorce filings.
- 13:49And of course, divorce is usually most people file in first quarter at the very beginning of the year.
- 13:57So lawyers are already busy.
- 13:59First quarter when most real estate professionals are not as busy.
- 14:04And then on top of it with COVID, we have even more divorces being filed.
- 14:09Many of these divorces involve property.
- 14:12Some involve multiple properties.
- 14:14We have high asset divorces taking place right now.
- 14:18There's a divorce in Knoxville, Tennessee with 17 properties.
- 14:22Most of those properties are being refinanced.
- 14:25And there are financial professionals that work in divorce who usually shy away from traditional mortgage marketing
- 14:36and real estate marketing from agents.
- 14:39Because that marketing is more ego marketing, it doesn't connect with what the lawyer needs.
- 14:46So my divorce mortgage specialists were trained.
- 14:51Know exactly what lawyers need when they need it, why it's important and how they help.
- 14:57Yeah, wonderful.
- 14:59So bringing coming to our two guests here in a moment, I was on a conversation earlier today with a small group of loan officers talking about the conversation we were going to have.
- 15:09And shared with them your statistics there about the 34% rise in divorce filings.
- 15:14You know, COVID has created a lot of additional stress and issues for people for a variety of reasons.
- 15:18But the point of me bringing that up and us having this conversation here today is.
- 15:23Right now we're in a crazy market, right.
- 15:25Housing is hot. It's high demand. It's low inventory rates are super low.
- 15:29Everyone's super crazy busy.
- 15:31But I think what everyone knows is this will not last forever.
- 15:35And so I'm hoping that our conversation today starts to create some awareness for loan officers listening about.
- 15:40Six months from now, nine, 10, 12 months from now, when this begins to fade away, right, the velocity and volume of deals, et cetera.
- 15:48I was always thinking like that old Wayne Gretzky thing, not where is the puck now, but where the puck going, you know, and that's where I want to, you know, kind of why we're having this conversation today.
- 15:58So Tammy, why have you chosen to become a divorce mortgage specialist?
- 16:05Well, I was really looking for.
- 16:08I was looking for that exact thing that you were just alluding to the fact that it's the longevity of finding referral sources really.
- 16:18And personally going through it and over the last years seeing clients coming to me that I couldn't necessarily help specifically because their settlement agreement wasn't set up for success.
- 16:32I knew that there was a really big market for that.
- 16:35And so in searching for that, I was lucky enough to find divorce with house and find that the training was there for me because I didn't have that.
- 16:44I didn't have the language for it to be honest to be able to speak intelligently without just sounding like a transaction like, oh, they need to refi or they need to purchase or they need, you know, whatever.
- 16:56It really gave me a lot of skills, so finding that was really like eye opening for me.
- 17:04How long have you been a divorce mortgage specialist or had your designation?
- 17:09I just, I took the course in December and ran before the holiday season.
- 17:16And so I've been really ramping up with building my team and that's part of the training that Wendy puts together and she has been really pivotal not only in the training that you received, but after the training.
- 17:32It's been, it's surpassed any any of my expectations as far as I'm kind of like a student of a lifelong student.
- 17:42So to speak like I love like learning different things, different certifications, different educational things with this particular one.
- 17:50It wasn't just the course that I took, it was the community that's been built in Macdon and Wendy and like just helping and supporting and understanding that putting people together when he's really good about putting different people in your communities together and that type of thing.
- 18:08Right.
- 18:09It's not a short period of time, but it's like super, super like how to pull it into this.
- 18:17Right. Okay. Cool. We're going to come back to you in a moment about like what's happened since then and how you're engaging in conversations with agents, for example, and or approaching attorneys.
- 18:26Don, what's up, my man? You're in the business. So when did you get your designations same time?
- 18:31No, actually, I earned my designation. I believe it was in June of last year.
- 18:37And again, I mentioned I'm a newbie, a green horn in the business coming from a similar background in the wholesale security side.
- 18:48And I saw that this is not direct to consumer, you know, our business model is loan officers here in this model is going to those reference sources.
- 18:57And it's the Realtors, which is a needed component, but I looked at it and I said, you know, this is a dogfight.
- 19:04Well, I looked at this other side of the room and there's this potential group of reference who have clients who are in transition that results in either a new loan origination or a refi.
- 19:15And those are divorce attorneys, but I had no idea how to work with them. What's their language? What's their hot spots?
- 19:21And fortunately, divorce is also brought to my attention and it's really taken, taken my trajectory in a way I didn't picture it when I first entered into the business.
- 19:33Yeah, I have to say, I guess I should acknowledge you, right, being so new, so to speak, not many, a loan officer, at least that I've been exposed to since 2003.
- 19:43Even consider this source until many years down the road, right, because they feel like they need to have confidence and you don't mean a certain skill set, but I applaud you because you're out there getting after an aggressive way with, you know, a wonderful group if you know how to approach him.
- 19:58You know, it's, it's funny. This is what February 12 since the 29th, I was just looking at prior to this meeting.
- 20:07This, as of today, I've had about 12 virtual meetings with, with, with divorce attorneys, one of which on, it was Tuesday.
- 20:17I did my CSI on her and turns out that she's a fellow alumni, alumni of Harvard Law, like Professor Murray is.
- 20:25So you got, you know, you don't know me, you got to understand, I'm not an Ivy League guy. I went to University of Florida and I was part of the class that made the top half possible.
- 20:33Okay, so let's just say that my priorities on campus were different than my Ivy League counterparts. So I'm walking into this, you know, meeting with my team members that said, okay, we better have our eight again.
- 20:44I go through the presentation as is trained in the, in Professor Murray's training. And when I finished, she looked at me again, Harvard grad, she says, wow, these are things that they don't teach us in law school.
- 21:00In fact, we miss a lot of these things. She asked, you know, are you familiar with the collaborative law? And I said, that's really, we're, you know, we try to focus, but I haven't, you know, then having much luck in getting in it. She goes, I'm going to bring you into the county meeting.
- 21:15So she says, in fact, we have 10, I said, how many family attorneys do you have there in your firm? She said, there's 10 of us. I'm going to send a group email. I'm going to copy in because I want you to come talk to us.
- 21:25That's amazing. I want to go back to what you said a moment ago, you since when you, what 12 virtual meetings over what period of time?
- 21:33Since on the last two weeks, since seven weeks. Yeah. How are you getting these meetings with these attorneys?
- 21:39Yeah, that's a great question. So as, as the loan offs, who's there listening to this, as they'll learn in their training.
- 21:48It's, it's best to be getting a warm introduction or referral, just like any other, any other business, but especially in the law community.
- 21:54So I had sponsored the local county, here at Palm Beach County, our association had a CLE that allowed me to sponsor. You know, they wanted a $350 sponsorship, gave me two minutes.
- 22:06What's a CLE? It's a continuing legal education.
- 22:09So I was, I paid, I was able to do a two minute introduction and then I've been following up the, the reception has been fantastic where it's, in fact, speaking of the support that you get with divorce this house.
- 22:28As a member, there is a, there's a, when you go to the website, there's actually marketing strategies and that there is a email that professor Murray has basically given us that we can copy and paste speaks their language that the response has been fantastic.
- 22:45So it's introduced the combination of the word mainly the referrals and, and, and network and taken advantage of that sponsorship that I did.
- 22:57So am I hearing that you sponsored a CLE continuing law, if I'm saying it correctly, education class, basically the equivalent of CE credits, as we know in the real estate space.
- 23:07And did you present at that?
- 23:10No, I just, yeah, they had it. They bring someone in that will do CLE.
- 23:16And it was strictly, you know, they wanted, they wanted sponsorship money. So they allowed me to basically say, hello, my name's Don, I'd like to follow up with you later about divorce this house.
- 23:27And that's how those meetings started happen between you and the attorneys.
- 23:31That's correct because the chair, the co chair of this is the fan every, every county has a bar association.
- 23:39And then within that county, within that bar association, there's different subgroups, criminal defense, commercial, and then in our case family law. So I found the family law group and spoke to the co chair.
- 23:52She said, in fact, when I spoke to her the first time, she said, you know, Don, you don't know who you're talking to. I thought, okay, here we go.
- 23:59She said, I've been involved with the county bar association for over 30 years, primarily in a leadership position, not only the county, but also with the state, Tallahassees, our state capital.
- 24:08She said in 30 years, no one from your industry has approached me about what you can do in this value that you bring. I need to get you involved with our, with our bar association.
- 24:19So that's, yeah, it's, it's, it's, it's amazing. It really is.
- 24:24Because again, I tried the traditional marketing approach when I first, you know, got into this last year and, and I got that, okay, Don, you know, you know, that sounds great.
- 24:35I'll keep you in my, my vendor file.
- 24:37And six months later after taking the training and sitting with this particular lawyer that I told me he was going to put me in the vendor file.
- 24:44He said, you know, these are things you're giving me real world examples. I've never considered before. Can you do this for all of my clients?
- 24:54It's powerful.
- 24:56Jeff, let me just jump in quickly here. It's Professor Murray's curriculum detail that is the difference. It's her training. It's her system.
- 25:06So when Don Mall sponsored the continuing legal education for the lawyers, when he introduced himself, he didn't introduce himself just as a lender.
- 25:18He introduced himself as a divorce mortgage specialist who does XYZ.
- 25:26And because of what he said at that time, the lawyers responded in wanting to hear more because what we want for everyone of our divorce mortgage specialists and Tammy can talk to this too, is that we want you to meet one on one and have a conversation with lawyers because the traditional marketing.
- 25:46Oh, hey, this is a great idea. 34% increase in divorce, you know, filings. I should get my flyers. I should pay a copywriter. I should start sending emails. I should drop by and drop off my card. No, they're too busy. They don't want that. They get tons of that and hate it.
- 26:05And you don't realize it, but you're tarnishing your brand because you're it's almost insulting. You know, you're throwing yourself out there with no understanding of the lawyers point of view.
- 26:19And so Tammy and Don know exactly what lawyers do. They know what goes wrong. They know what lawyers don't understand. Just like Don just said, we don't learn this in law school. And that's true. They learn it.
- 26:34But on, you know, in business, on the hard way, thank you. Yes. So basically what we want for all of our divorce mortgage specialists is to make sure that they have a conversation.
- 26:49And it's five point presentation that they learn. And we don't touch what the mortgage lender does, you know, how you qualify people, what you do for refinance and new loan origination.
- 27:03But we change everything and suddenly your real tours are getting transactions from you. So here's my favorite part about what happens.
- 27:13When you invite your best realtors to join you and some will and some want, but none of them are going to be insulted in hearing about something different and new.
- 27:23And most real tours have thought about this, but like lenders, they have failed. So because you cannot use your traditional marketing, especially this time of year.
- 27:34But what happens is you, you know, set up this new relationship because when the mortgage lender gets trained first, the mortgage lender triggers the transactions because you meet with the divorce clients early in the divorce process.
- 27:53And we project that the smart way to go about this is to work with the house spouse, the spouse who wants to keep the house in divorce.
- 28:01That's usually not the person that a real tour would want, you know, a real estate agent looking for the outspouse because it's obvious that that person is looking for a different residence house spouse, you know, real estate agents have nothing to do with refinancing.
- 28:17But lenders do and the trained lenders know exactly how to not only help the house spouse realize whether or not he or she can maintain that, you know, residence and refinance it in a single name.
- 28:33And when they can't what happens the house needs to sell. And so the divorce mortgage specialist is in a position to do something very different.
- 28:45Reversed refer to a great real tour, preferably trained because they'll be a wonderful partner to you. And Don has been recruiting realtors as has Tammy.
- 28:57But then you also help with new loan origination, you can have three transactions for your real tour, you can have two transactions for yourself, two new loan originations, because you have two spouses.
- 29:10And I would just jump real quick, what's a point that anybody just said about, you know, making your presentation the attorneys.
- 29:19And since what I say, there's been a dozen zoom meetings, not once in any of those presentations was I asked about what are my programs, but my rates.
- 29:28What are your rates?
- 29:30You're right.
- 29:32I had one this morning with a husband and wife attorney. In fact, Tammy was able to join.
- 29:37Yeah, it was unbelievable.
- 29:39I said, I said, do you have any questions? It wasn't like what you typically with a real word, tell me about your program.
- 29:44You do this. It was, what information do you need for me? I want to get every one of my clients apart. I want you to be part of our onboarding process for one of our clients.
- 29:55They actually were like, how do we incorporate this into every single transaction we do?
- 30:01I love that. I was going to actually ask that question, is that really the end goal is you become part of that attorney's team?
- 30:07Yes.
- 30:09And I said, I said, you know, allow me to become an extension of your practice.
- 30:13And as another meeting I had this week, the attorney said, I like this. He said, this allows me to punt this party discovery to you.
- 30:23You said that before Wendy, they like it that they can take this thing off their plate and give it to somebody they trust.
- 30:29Yes. And the job that the mortgage lender does is so essential. And it's a better case file.
- 30:38They have more documents, more information. And again, it's professor Marie's system knowing what it is that divorce lawyers need from their clients.
- 30:48I want to clarify, when you say case file, just briefly, what is that wise and important? How's it relevant to what we're trying to do?
- 30:57Well, every divorce is unique. So think of it as an individual.
- 31:02And we have a file for that individual and what needs to go in it to make an informed decision about what you're going to do.
- 31:13They're going to present a case for the divorce to work out whatever they're going to worry, but they need, you know, a certain amount of information evidence, if you will, whatever, right?
- 31:23Because they're going to fight on the behalf of their client. So what you guys are doing Tammy and Don is helping to build that case file. Is that correct?
- 31:30Yes.
- 31:31That's correct.
- 31:34One of the other things I wanted to leverage off of what Don said earlier about the meeting we had that I found really amazing too was the husband and wife attorney team.
- 31:46They were so eager to refer to Don to their colleagues and they're the people that they knew that I thought, you know, so that gives him even more people to get in front of without having to, you know, do any kind of cold calling or, you know, try to figure out who he's going to talk to next.
- 32:06I mean, it was just basically like, we want to incorporate you in our business and we also want to tell our friends about you.
- 32:14That's the perfect scenario right there.
- 32:17The perfect storm for sure.
- 32:19Oh, yes, there's zero money needed in marketing yourself to lawyers.
- 32:24You start with your first lawyer, you land that lawyer and you serve that lawyer's needs and that lawyer, unlike so many other in the real estate industry, I have to say,
- 32:34the lawyers look at real estate professionals as competitors and they look at you as vendors, not my divorce mortgage specialist or my RCSD real estate agents and real tours.
- 32:48You become a colleague, a knowledgeable trusted resource and consider to colleague to the lawyers when we're finished with you and all you have to do is pay attention in class, right, because you learned a lot of different things, didn't you Don and Tammy that you wouldn't have ever been able to figure out on your own.
- 33:09And basically, now you have a skill that will only enhance your career more and more.
- 33:19We guys, we guys nervous at the outset, like as you first, you know, starting engaging with attorney, attorneys, yes, super.
- 33:27I was, I went to my first attorney that I talked to was a friend, but you know, like, you know, I'm a friend on a colleague on a business level, but I was like, I'm going to, I'm going to use this terminology, I was telling down this to, I'm going to use this terminology and kind of check it out, make see if it works.
- 33:46I, I stuck to exactly the way that is scripted and it says and it's short and sweet, it's not like you have to memorize big paragraphs or anything, but like points.
- 33:58And he said across the table for me and shook us head the whole time.
- 34:03And then, you know, we had our finished or lunch or whatever I said thanks.
- 34:08And then as I got back to my office, there was already an email in my inbox from him to a colleague saying you have to meet Tammy to a family attorney.
- 34:19You have to meet Tammy she's going to help you with her with your clients and, you know, basically I recommend meeting with her.
- 34:28And I was like on fire like I was so sold it was like, okay, it worked.
- 34:35Yeah, better than running donuts around the office.
- 34:38Oh yes, we encourage them not to do that.
- 34:42Usually the attorneys are buying them lunch.
- 34:45Yeah.
- 34:46Yeah.
- 34:47What are you going to say, Todd?
- 34:48Well, you, you touched on a bit.
- 34:50I don't think we got into it, but you were talking about, okay, Wayne Gratsky, where's the puck down the B?
- 34:57That's something with us down the road.
- 34:59Yeah.
- 35:00Anyone associated with real estate now are having, you know, the last year was a banner year.
- 35:03This year is going to be another banner year.
- 35:05But again, what happens when something out of our control such as rates go up with this niche and having these relationships.
- 35:11It doesn't matter what's going on in the economy.
- 35:14If a couple is going to get a divorce, someone's moving out or they're both moving out.
- 35:18There's going to be a transaction there somewhere and it doesn't matter what the rates are.
- 35:23Right.
- 35:24It's pretty.
- 35:25Well, there's so many ways this this helps.
- 35:28You know, everyone's always looking for kind of that a slight edge, you know.
- 35:32Because it's because like you've said, Tammy, it's like everybody seems the same.
- 35:36You know, like realtors.
- 35:37It's like, how can you tell one realtor apart from you?
- 35:39You tell one realtor apart from the you can't and in general, right?
- 35:42And then the same as with loan officers, however, and I've reached this a lot is, you know, how can you differentiate yourself?
- 35:48And we're seeing what's happened with Zillow, you know what I mean?
- 35:51On the agent side.
- 35:52So if an agent you're listening to this, you know, Zillow just watch showing time and there's all Zillow is coming in closer and closer and closer to your customer direct to your customer.
- 36:01So the question is, are you going to try and compete with that?
- 36:04Or are you going to just play a different game?
- 36:06And to me, this is why I love this topic so much.
- 36:08Wendy, I've told people that follow me.
- 36:10I go, if I ever got back into originating, I would seriously look at this as a niche to specialize in.
- 36:17Because as more people compete for the pie, right, as more big players and big tech comes in to disrupt.
- 36:26This is a specialty or a niche, which they're never going to touch or ever be able to, because it's a very specialized knowledge.
- 36:33And I always say, who makes more generalists or specialists?
- 36:37Well, specialists make a hell of a lot more.
- 36:39They don't get a question typically about what their fees are, you know?
- 36:42Exactly.
- 36:43Well, and also, you know, there's, there's, there's different angles with this.
- 36:46I was at a broker open recently and there was a title agent who I've been trying to get in front of and wasn't having any luck.
- 36:54And he happened to be there, so he was forced to talk to me.
- 36:57So tell me about some of your loan programs.
- 36:59So let me ask you this.
- 37:01Are you trying to, are there any.
- 37:04Realter offices that you've been trying to establish a relationship or one that maybe you have, but yet you haven't gotten really deep in terms of the number of agents sending you business.
- 37:16So we have, of course, why?
- 37:17So well, I've got a unique approach and a new strategy.
- 37:20If you, if you'd be interested in learning about it.
- 37:22So we talked about divorce this house.
- 37:25He said, you know what?
- 37:26I'm going to see work cold calling.
- 37:28Three different realter offices next week.
- 37:31I said, you know what?
- 37:32I'll call it in next week, which was today.
- 37:35And I did and said every single one wants to learn about to force this house.
- 37:40And they want to have this virtual or the a bunch of learning.
- 37:44So now that got the title agent in to the, to the, to the realter's office.
- 37:49It's going to get me because I don't know.
- 37:51So again, the possibilities with this niche is limits.
- 37:58Yeah.
- 37:59That's a really, really good point because I found that with myself too.
- 38:02Like I was calling on agents, you know, and how do you separate yourself?
- 38:07Now I have agents calling me like really like.
- 38:12I'm interested in being on my team and, you know, people that have long history of being real estate agent 17 years, one woman.
- 38:20And, and it's very, very well known in the Chicago land area.
- 38:24And she's like really excited to start working with me.
- 38:28We didn't do any business before.
- 38:31So, you know, I wasn't calling her like begging her for business.
- 38:35I mean, I was just.
- 38:37She was our CSD trained and we've worked with together.
- 38:41We clicked and now we're doing business together. So.
- 38:45That's fantastic. Congratulations.
- 38:46By the way, to everybody here, obviously specifically, Tammy and Don for.
- 38:51You know, the bravery award, I guess, right?
- 38:54Which is like being willing to step out and be brave and take this on with a lot of unknowns.
- 38:59But obviously, you know, Wendy and the company there, the horse's house has been doing this for quite a long time and.
- 39:05So, we're also here to talk about a start to opportunity for those that are listening and want to take the next step.
- 39:12And I know one I've done this in the past to listeners have definitely wanted to do that.
- 39:15And so, Wendy, tell us about there's an upcoming webinar which loan officers from correct can invite their real estate agents can can come and attend and check this out for us.
- 39:24Yes. So what I would like to offer your lenders is an opportunity to invite their best real tours, but also real tours that they would like to start working with.
- 39:39And I'll have a worksheet on this, but just imagine a 30 to 45 minute webinar that is free and the title of the webinar is introduction to divorce real estate for consumer protection.
- 39:52And the worksheet that I can give to you Jeff to give to them will have some talking points for them to approach their their best real tours.
- 40:02I mean, this is a fantastic reason like Don and Tammy were just saying to reach out to real tours and say, what are you doing for, you know, 2021.
- 40:11And here's what I'm doing or here's something that I'm interested in, you know, we could look at this together because I do recommend that your loan officers who invite anyone should attend themselves because then they will actually see what this is all about.
- 40:26They can invite title reps because the title professionals can introduce the lenders to some fantastic new real tours.
- 40:37Then they also I'll give them a worksheet with just a few questions to talk to broker owners about or team leaders.
- 40:47This is especially effective when you've been trying to get into an office that has a preferred lender and they're not interested in hearing about your rates, but they will be very interested in having this webinar made available to their agents because brokers are under pressure now to retain their top producers.
- 41:13And they also want to recruit additional top producers from other brands. So the boutiques done. Remember how we coached you on how to invite your first broker owner and the broker owner saw a snippet of my presentation because he didn't know Don and he didn't know me.
- 41:33And then he invited all of his agents and didn't we have about 25. I mean, he had a total of maybe 40 agents.
- 41:40Yes, so 25 did attend.
- 41:43And in fact, two more just they said they're enrolling for this month. So that should bring up to about six, six of the 25 from that office.
- 41:51I don't know with RCSG, which means an Alan Geard to me, not only and that's a thing. I'm getting transactions from my RCSG realtor partners that have nothing to do with the more.
- 42:05Right. Yeah, me too. Yeah.
- 42:10Oh, no, I was just going to say I was involved in and this will be in my webinar. So I don't think I want to say it all, but let me just
- 42:18because when you're doing a divorce, what's so fascinating is the way we handle the divorce as RCSG, we make it positive.
- 42:32And it's so much more profitable when we have three transactions at the beginning of the divorce planned out, not necessarily happening before the divorce is final, but they're already making decisions that are in each spouse's best interest.
- 42:47What happens is their parents, their friends, their relatives, the non divorcing spouses, you know, that are friends with the couple getting divorced, that's called the sphere of concern.
- 43:02So you have your sphere of influence in non divorce, you have a sphere of concern in divorce. Now, if you haven't heard of that, there's a reason I made it up.
- 43:11But it makes complete sense because when people find out that their friend, their neighbor, their coworker, obviously their sister, you know, relative is getting a divorce, they're very concerned about it.
- 43:26And when they see the RCSDs assisting this family, making a smart decision with regard to their real estate, what happens?
- 43:39They then start using those professionals for their non divorce business and refer out for more non divorce business. It's amazing divorce is not 100% divorce much of it will be non divorce as a result of you having this designation.
- 43:57It's really interesting and I've got case studies in the webinar. So we're planning on doing the webinar March 2nd and you and I were talking about the time because I'm central time. So if I were to have it at one I'll have it whatever time is best for your lenders to attend.
- 44:15But I was thinking if we do one o'clock, then it's earlier on the east coast and not too late. I'm sorry. It's, yeah, it's earlier and then later.
- 44:26Yeah, that's perfect. So once it'll be it'll be on March 2nd, which is a Tuesday 1 p.m. Central, which is 11 Pacific, which is 11 1212 brick on the math. That's two o'clock Eastern.
- 44:39So so those listening and want to take the next step learn more, by the way, invite your agents, right?
- 44:46Yes, at the start of this podcast, you heard me, give you the URL. It's in the links in the show notes. Make sure you click go there, get yourself registered. You this is it as you heard from here. Have conversations with agents. Hey, have you ever thought about specializing in the divorce niche or have you ever been curious about right serving that market?
- 45:07Like you said, we're going to have some talking points on that. But I love the idea of invite not only your agents, but the title reps, because you heard about dawn. They they struggle with the same thing.
- 45:15Why don't I show up and add value to my real estate agents, you know?
- 45:19And so if you're listening and you've listened to me for any time, you know, and we put out stuff that I believe in and trust. And because of the history we've got here with with Wendy and divorce this house, that's why you're hearing this.
- 45:29So do yourself a favor. Like on the links, get registered in bite agents and you guys will see what this is all about. How you can build a special practice for yourself around this, right? Become a divorce more respectful list.
- 45:42And hear the success done not even a year into business like weeks out of class.
- 45:47Guys meeting 12 or 12 attorneys, man.
- 45:51Well, and again, and that I cannot take credit for that. That is all the training I got the scripting the coaching from professor Kelly Murray hands down.
- 46:02Yeah, she knows what she's talking about. That's for sure. All right. Cool. I think that covers it. Yeah.
- 46:08Yeah. Yeah.
- 46:10All right. Hey, appreciate Tammy being here, Don.
- 46:13My pleasure. Thanks for having me.
- 46:15You bet. Tammy, as always, you know, let's keep doing this. Let's keep offering some value to our people who are interested in this kind of thing.
- 46:23Yeah.
- 46:24Yeah. And listeners, you know what you do already told you what to do. So click the links, get registered, check it out. If it's for you, great. If it's if it's not, hey, no harm, no foul, at least get educated on what this possibly could be for you.
- 46:35And that that's it. We appreciate you tuning in. Everybody will see you on the next one.
- 46:40Thanks so much. Bye for now.
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