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Episode 12: Part 2 — How Deep Listening Builds Trust

What actually changes when people stop talking at each other and start truly listening? In Part 2 of this two-part series, host Matt Levinger continues his conversation with Merissa Khurma, Founder and President of the AMENA Foundation and a strategic communications expert, to move from breaking down the idea of listening to understanding what makes it effective in practice. Through real-world examples—from a funding negotiation to a FIFA policy debate—Khurma shows how listening shifts conversations from assumptions to trust, and from conflict to problem-solving. The discussion highlights how…

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