Latest / Closing Sales in Nigeria - Sales For The Nigerian Business Person: The Sales and Marketing Blueprint / Breaking the Ice: Conversation Tips for Business Networking
Transcript
- 0:01Hello and welcome to the show. Sorry I have been unavailable
- 0:05this last couple of days and that's because I've had some
- 0:08early morning engagements and that sort of threw off my
- 0:11recording schedule. But the good thing is one of
- 0:15these engagements, in fact the one yesterday, someone had a
- 0:18really interesting solution for the, you know, coughing,
- 0:22wheezing and hacking that I've been going through these past
- 0:24couple of days. And the remedy she said was, I
- 0:29think hot water mixed with ginger.
- 0:33You grate some ginger and then I think lime and honey or
- 0:36something like that. A funny thing is it's something
- 0:39that my father-in-law and my mother-in-law have been trying
- 0:41to get me to drink for a very long time.
- 0:43But you know how it is now. They say these things.
- 0:49I'm like, like, yeah, yeah, yeah, yeah.
- 0:51But anyway, I'll give it a try and I'll let you know how it
- 0:55goes. But for those of you who believe
- 0:57in the hot water honey ginger lime remedy, this is just to let
- 1:02you know that you guys have lots of disciples all over Nigeria
- 1:06because it seems to be like a common remedy.
- 1:08So I'll give it a shot and I hope it's going to work because
- 1:14I won't lie, if I'm able to secure this recording thing,
- 1:17it's going to be very inconvenient, you know, coughing
- 1:19over the radio, you know, radio is not like podcasting.
- 1:22So I definitely have to sort this thing out before then.
- 1:25So. OK, yeah.
- 1:28So let's head straight into the topic for today.
- 1:32Today I don't have a topic per SE.
- 1:34I just have a bunch of random thoughts.
- 1:36Oh, sorry about the noise in the background.
- 1:38I'm sure you guys can tell that I'm not in my recording booth
- 1:40today, so expect to hear some interruptions.
- 1:44So I'd like to start off by giving a listener shout out.
- 1:48So shout out to Nathaniel Kalawali, who reached out to me
- 1:52on WhatsApp, discovered the show on Spotify, and he's been
- 1:56listening for a while. He's currently a student and
- 1:59he's about to transition into a sales and marketing role.
- 2:02And I told him that I think he's made the right choice.
- 2:05The reason why he's trying to make that transition, excuse me,
- 2:10is because he has figured out that he needs to sell himself
- 2:14and he also needs to sell whatever future enterprise that
- 2:16he gets involved in. And so because of that, I think
- 2:19he's really, excuse me. So because of that, I think he
- 2:23has made the right choice. And for those of you who are at
- 2:27a similar stage of life, you know, you're not quite sure.
- 2:31You can't go wrong if you start off looking at sales and
- 2:35marketing roles. I'm not saying you have to
- 2:38remain in a long term professional career that is
- 2:42sales and marketing related. I'm just saying that if you
- 2:45start off in one of these roles, you can't go wrong because
- 2:47you're going to have to learn a lot.
- 2:49Like Nathaniel says, you learn how to sell yourself.
- 2:53You learn how to sell the enterprise.
- 2:54So whether you decide to become a business person or a
- 2:57politician, a pastor, whatever it is, is going to come in handy
- 3:03even if you decide to be a teacher.
- 3:05OK, well, if you decide to be a policeman and, you know, collect
- 3:09money from people on the road, then there's no point in
- 3:13learning sales and marketing related activities.
- 3:17So that's a shout out for today. Nathaniel Kalawale.
- 3:20Today's episode is just going to be some random thoughts with two
- 3:23interactions that I had, one with my son and then another one
- 3:27with a podcast listener who is not Nathaniel Kollawali.
- 3:30This is another podcast listener that I met yesterday.
- 3:34So just some random thoughts about that.
- 3:35Oh, I forgot to let you guys know what I have on the On the
- 3:39Playlist. So recently listened to Roger
- 3:42Waters. He's a former writer for the
- 3:46band Pink Floyd. It's rock music, but it's much
- 3:49more conceptual stuff, as in, you know, like fancy guitars and
- 3:53fancy lyrics. This one, I definitely agree
- 3:57that this is for nerds only. So if you don't consider
- 4:00yourself a nerd or a geek, you're not really interested in
- 4:02guitar art and those sorts of things, then you shouldn't be
- 4:05listening to this sort of music. Then I'm also listening to
- 4:08Rolling Stone recently. This one has much more heavier
- 4:12rock riffs, rhythmic guitar stuff.
- 4:17So if you have a father or a relative who was born in the
- 4:211940s or 1950s and you've always wondered what these kind of
- 4:24people listen to when they were teenagers, then this is the kind
- 4:28of music you should listen to. Because I, if my guess is
- 4:30correct, you know, people who are born in like 1950 something,
- 4:33by the time you're a teenager, you know, that'd be like 1966,
- 4:36you know, into maybe like the 70s.
- 4:39So if your old man was born in the 40s or the 50s and you
- 4:42always wondered, you know, what did Popsy listen to when he was
- 4:44a teenager, then you should be listening to this sort of stuff.
- 4:48Because surprisingly in Nigeria at the time, this kind of music
- 4:51was popular. Pink Floyd, Rolling Stone, all
- 4:55these sorts of things. And I know that for a fact
- 4:57because before my father passed, I had a conversation with him.
- 5:01I think then I was listening to FELLA, and I was listening to
- 5:04Miles Davis and B.B. King.
- 5:07Those are the people I was listening to at the time.
- 5:08And then Popsy was like, OK, you like this stuff, then why not
- 5:12try Pink Floyd? And I was like, so you know,
- 5:15this kind of music. And then we had that
- 5:16conversation. And so, yeah, at the time in
- 5:19Nigeria, this is what teenagers listen to.
- 5:20So this is the stuff on the playlist.
- 5:24Check it out. Like I said, wifey would say I'm
- 5:27a nerd or I'm a geek. I just think I'm a man of
- 5:29refined taste. If you want to be a man of
- 5:31refined taste just like I am, of course, ladies, you can join as
- 5:34well. If you want to be a woman of
- 5:35refined taste, then try this stuff out.
- 5:37Roger Waters Rolling Stone Rolling Stones.
- 5:41So now on to the random thoughts for today's episode.
- 5:45My son recently went on a school excursion and it was to a radio
- 5:49station. And, and before they left, I
- 5:53told my son, the older, my older son, I told him, you know, when
- 5:56you get there, I need to try and see so, so, so and so and try
- 6:00and get me the person's business card.
- 6:02And of course, he was nervous about it.
- 6:05And I told him that, look, talking to strangers was hard.
- 6:08But you know, you're a little boy now, you're interested in
- 6:11these sorts of stuff. You're growing up, you're going
- 6:13to be a man soon. So you have to learn how to do
- 6:15these sorts of things. And it's not that hard.
- 6:17So this is what we're going to do.
- 6:18We have decided that this is the person that you're going to try
- 6:21and meet. We'll see if you can meet with
- 6:23the program's director or someone like that.
- 6:25All you have to do is walk up with the person, give an
- 6:28appropriate greeting, state your intention, ask a couple of
- 6:31questions about what they do. And then the proposal part is
- 6:34where you talk about your father, what your father does.
- 6:36And then the clothes is you ask for the person's business card.
- 6:39And so we went over it, you know, over and over, just the
- 6:42basic script about how he was going to greet, how he was going
- 6:46to say his intention, the kind of questions to ask to
- 6:48understand what kind of business that the radio station was
- 6:52involved in, and then how he was going to go about getting the
- 6:54person's business card. So for me, I wanted this thing
- 6:59to be a learning opportunity. Whether my son would be
- 7:02successful in getting the business card or not was not the
- 7:05important thing for me. The important thing was that he
- 7:07goes and in an adult situation, because clearly he's not dealing
- 7:11with children. When you go into a radio
- 7:12station, he would have the experience of having to talk to
- 7:15a stranger, having to talk to an adult and having to carry on a
- 7:18conversation with an adult, a business related conversation
- 7:22with an adult. So that was my plan.
- 7:24And this was one of those things where, you know, in my own
- 7:26opinion, win or lose, doesn't matter.
- 7:28The experience is the most important thing.
- 7:30And he turned out to have made a very, very, very good impression
- 7:35on the young lady that he spoke to, who turned out to be the
- 7:38head of head of administration. He ended up talking to the head
- 7:45of administration because he asked questions just like I
- 7:49taught him to. He was able to find out that
- 7:50even though that is a radio station, they have interest in
- 7:53television programming and they also have facilities for podcast
- 7:57recording. And so he was able to figure out
- 8:00some of those things. And unfortunately, the lady
- 8:03didn't have her business cards with her at the time, but she
- 8:06was so impressed by the interaction that she pulled out
- 8:08the sheet of paper and she wrote every single detail that I would
- 8:11have needed to get in touch with her.
- 8:15And well, she forgot to put her phone number when my son came
- 8:18back with it. And he told me that he was
- 8:21scared during the conversation. But of course, I told him well
- 8:23done and I thanked him for the information and I told him, OK,
- 8:26this is good. And now this is how I'm going to
- 8:28try and use that information. You know, I'm going to the
- 8:30station, I'll speak to this lady and I'll see what I, what I,
- 8:33what business can come up with that.
- 8:35And so I told my son, well done, only to show up at the radio
- 8:39station the next day. And the lady was in the middle
- 8:42of a meeting. I had to wait for her.
- 8:43She came out and I didn't have to introduce myself and I said,
- 8:48oh, but I'm so, so, so and so. And then I just lifted up the
- 8:51sheet of paper. Immediately she saw it.
- 8:53She was all smiles and so like, oh, so that was your son.
- 8:56Oh, so, so, so and so your son this and that.
- 8:58He was amazing. He was this and we had really
- 9:01interesting conversation. It turns out that both of our
- 9:03children go into go to the same school.
- 9:05And she was impressed. She said stuff about the kind of
- 9:10children I'm raising and the kind of household I must be
- 9:13running and stuff like that. And I didn't know that she had
- 9:15already spoken to other people after my son left.
- 9:18And so because of what my son did, I was able to get an
- 9:21introduction to the not just the head of administration that was
- 9:24her, I got introductions to the head of programming and also got
- 9:28introductions to the head of operations.
- 9:31And I was able to discuss some business ideas with them.
- 9:36And, and it was only then that I realized the, the how, how, how
- 9:46do I put it, the quality of work that my son did and the quality
- 9:49of the impression that he made. And so that was a conversation
- 9:52that I had with my son later on. Like, you know, when you went
- 9:55there, were you scared? And he admitted he was scared.
- 9:58But it's something I've been telling my boy all the time.
- 10:01Now, look, when you're scared, like, don't worry.
- 10:04You know, you're scared. Other people can't see that you
- 10:07are scared. And I told him something that I
- 10:09firmly believe, which is that resolve is our family strength
- 10:13in the Ayedi family, because I've looked at my father, I used
- 10:16to carry himself, you know, my brother, me, excuse me.
- 10:22Some other people might say, you know, we have a good bullshit
- 10:25factor as per like we're afraid, but we still do it anyway.
- 10:29And so I told him, I look, in this family, resolve is our
- 10:31superpower. So don't worry, you're afraid.
- 10:35People can't see that it's a superpower, so just do it
- 10:38anyway. And I gave him the feedback.
- 10:41You may have been scared, but this woman was severely
- 10:44impressed. So impressed that after you
- 10:48left, she spoke to the head of programming and then she spoke
- 10:50to the head of operations so that when I came in the next
- 10:53day, it was only a matter of, oh, you're that young man's
- 10:56father. And that was it.
- 10:58And because of what you did, I had open doors.
- 11:00And these are the conversations that I was able to have.
- 11:03And so I told him all that. So I guess the random thought
- 11:10that I have for you guys listening right now, there's a
- 11:13couple of things. One, talking to strangers is
- 11:16hard and it can't be scary, but still, just go ahead inside you.
- 11:21You're scared. People can't see that fear.
- 11:24Most people are decent people and most people are rooting for
- 11:27you to succeed. So nobody wants you to show up
- 11:30and actually start stammering and this and this and that and
- 11:33that. But by the way, even if you
- 11:34stammer, it's not a problem. There's a boy in my school,
- 11:37Solomon, who used to stammer but because of some of my teachers
- 11:42who are not even professionals, 1 teacher who the music teacher
- 11:46and another teacher used to handle debates.
- 11:48I don't know how they did it but they took Solomon who used to
- 11:50stammer and you got him singing like an Angel and also got him
- 11:54handling debates. So believe me, I don't know how
- 11:59that works but I'm not trying to say that even if you're that
- 12:01scared that you end up stammering, it's not something
- 12:03that has to hold you back. So it's scary, but just come up
- 12:06with a game plan and you'll be fine.
- 12:08And a simple game plan that you can use.
- 12:10And this is the reason why I tell most people is this, just
- 12:13do appropriate greeting. After that, state your
- 12:17intention. After that, ask a couple of
- 12:19questions. The question, the questions.
- 12:22I was going to give you the the ammo that you need to make a
- 12:27proposal. And after that you go in for the
- 12:30close. The close is the next step that
- 12:32you want people to do. So in this case like my son's
- 12:34case, appropriate greeting is, you know, good morning, good
- 12:37afternoon, good evening or whatever it is.
- 12:40You know the intention, I can't remember what the intention that
- 12:43we came up with. But then by asking a couple of
- 12:46questions and figuring out that they were interested in TV and
- 12:49in podcasting, that is what made the alignment.
- 12:53You know, as per my father is a business consultant and he's
- 12:56also a business growth podcaster.
- 12:58You know, can I have your contact details?
- 13:00You know, perhaps there's room for alignment, you know, between
- 13:03both our organizations. And then you go for the close,
- 13:06you ask for the business card. So The thing is, so long as you
- 13:09have some sort of plan, you will be fine.
- 13:12It's OK to talk to strangers. It's just life.
- 13:15It's just business. So let's, yeah, let's get going
- 13:22then. The another thing that I tried
- 13:27to impart on my boy was just to let him know that I wanted him.
- 13:31I wanted him, his confidence to grow and also wanted him to see
- 13:34that even as a young boy, his efforts can have real world
- 13:38consequences. And that is something that we
- 13:40ought to know, that the things that we do actually have real
- 13:43world consequences. It's just that most of the time
- 13:47you go and you do something you don't quite know the, there's no
- 13:52way for you to know the domino effect that happened after you
- 13:56left. So the reason why my son knows
- 13:58is because I went back, I had a conversation with all these
- 14:01people and I was able to give him that feedback.
- 14:05But a lot of time your business outreach or your networking
- 14:08effects, you know, things like that, they're having, they're
- 14:13having results. It's just that you're not in the
- 14:14room and so you can't see those results.
- 14:17So I guess that's the second thing.
- 14:18Your efforts yield real world results, So don't be scared.
- 14:22Come up with a simple game plan. You'll be okay.
- 14:25Don't worry. What you're doing is yielding
- 14:26results, even if you can't see it.
- 14:28And then for those of us who have kids, more than half of you
- 14:32listening to this podcast right now, I think I'm between the
- 14:34ages of, is it 18 to 30 something?
- 14:37So a good chunk of you don't have kids, but when that time
- 14:39comes and you do have kids, remember that everything can be
- 14:43a learning opportunity for children.
- 14:44And I'm really, really glad that in my son's first nursery
- 14:48school, the headmistress, she was able to drum that into my
- 14:51head that, you know, look, you just look at them like they're
- 14:55babies. But everything can be a learning
- 14:56opportunity. And so I'm really glad that my
- 14:59son's headmistress, she and I had that conversation.
- 15:02So just know now, everything can be a learning opportunity for
- 15:08children. And you don't have to be a
- 15:10business development consultant like me or a sales coach or a
- 15:13podcaster. You can be a medical doctor and
- 15:16still everything is a learning opportunity for kids.
- 15:19If you're a police officer and you like collecting bribes from
- 15:21people on the road, I don't know how that can be a learning
- 15:23opportunity for kids. But I'm just trying to say that
- 15:25no matter what it is you're involved in can be a learning
- 15:28opportunity for kids. So my father was a civil servant
- 15:30and the communications professional and, and we had
- 15:34lots of interesting conversations around that.
- 15:35He did some construction work selling cement on the side.
- 15:38And we also got to have some really, really interesting
- 15:41conversations around that. Everything can be a learning
- 15:43opportunity for kids. So for those of you who don't
- 15:46have kids now, when you have children in the future, these
- 15:48are some of the interesting things that you can be looking
- 15:52forward to. So that's it about my son's
- 15:55excursion. And I hope it will inspire some
- 16:00of you guys that even though talking to strangers is
- 16:03difficult, so long as you sit down and have a simple game
- 16:07plan, it's you can make it less scary and the you can increase
- 16:14your chances for success. So again, the simple framework
- 16:18that I said, by the way, this framework was not original to
- 16:20me. It's not my framework.
- 16:21It's something I discovered many, many years ago listening
- 16:24to Grant Cardone. And this is just a basic script.
- 16:27Give the person an appropriate greeting, then state your
- 16:32intention before you. Now give a proposal and ask them
- 16:36to take the next step. You need to ask a couple of
- 16:38questions because you need to understand who it is that you
- 16:40are talking to. When you understand who it is
- 16:42that you're talking to and what nature of problems they have or
- 16:45the vision that they're trying to aim for, it is then that you
- 16:48can make a proposal. And then you can now close,
- 16:51which is ask them to take the next step.
- 16:53So if my son got in there, made the appropriate greeting, stated
- 16:56his intentions, asked a couple of questions and then he looked
- 16:59as if there was no room for alignment, then of course
- 17:02there'll be no need for the next step, which is proposal and
- 17:04close. But luckily there seems to be
- 17:07some alignment. There's a radio station getting
- 17:10ready to migrate into TV, have all the licensing and everything
- 17:13in place. And so there's room for, there's
- 17:18room for some marriage here because my father, business
- 17:20consultant, business growth podcaster, these are the things
- 17:23he's involved with. And you know, he has the skill
- 17:25set that lines with so, so, so and so, so in that case, Madam,
- 17:29can I have your business card so that my father can come and have
- 17:31a conversation with you later? You know, that's simple.
- 17:34And that's the part of the close.
- 17:35Can I have your business card? That's the close.
- 17:38So greeting, intention, question, proposal, close.
- 17:44Please write it down now. If you don't have any framework,
- 17:47start with this. It'll make your life a lot easy.
- 17:51Greeting, intention, question, proposal, and then close.
- 17:58Then my next random thoughts, I had a live meeting with a
- 18:03podcast listener. Well, it wasn't a meeting with a
- 18:06podcast listener. I was actually meeting with a
- 18:07business associate. And it turns out that somebody
- 18:09there was a podcast listener and it was kind of a sad
- 18:14conversation for me. Well, it's always a happy thing
- 18:18to meet another podcast listener.
- 18:19But the part that made me sad was because this is someone who
- 18:21used to listen to the podcast but stopped listening because
- 18:24she was now looking for more advanced material.
- 18:27And well, anyway, we still had the conversation, tried to
- 18:32figure out where she is in her business journey.
- 18:34Hopefully, I was able to give her one or two tips that would
- 18:36help move her business forward. But this is actually the reason
- 18:41why I give up my contact details at the end of the show, because
- 18:44I'm trying to involve you guys into shaping the evolution of
- 18:47the contents that we put out here.
- 18:49So feel free. That's why I give you guys my
- 18:53direct phone number. I mean, when Nathaniel reached
- 18:56out to me on WhatsApp, he was surprised that after I exchanged
- 18:59one or two messages that I called him back.
- 19:01He said he wasn't expecting it. And another person has told me
- 19:04how he has tried reaching out to influencers as he called them,
- 19:09but it's hard to get the reach of people and blah, blah, blah.
- 19:11So the person was surprised that, you know, me and them were
- 19:14having the phone conversation. But actually it's, it's me.
- 19:16You know, there's no PA, at least for now.
- 19:19You know, maybe in a in 10 years when I'm a big boy, you know,
- 19:21then my PA will be fielding all my calls.
- 19:23But right now it's me. So send me your questions over
- 19:28WhatsApp, send me your questions over LinkedIn.
- 19:31And let us shape the evolution of the show.
- 19:33That is the only way that the show can grow in accordance in
- 19:38in, you know, in step with the needs that you people have.
- 19:42So if you've been listening to the show, you think there's not
- 19:46enough advanced material or you have specific challenges that
- 19:49you have that are not being addressed by the show, send me
- 19:53your questions. Send me your concerns.
- 19:55Let me know the things that you guys disagree with.
- 19:57That is the reason why I give my contact details at the end of
- 20:00every single episode. And I've been doing this for
- 20:02several months. So send me your questions over
- 20:05WhatsApp. The phone number is 08064662140.
- 20:12The country code is +234 for those of you who are not
- 20:14Nigerian. And by the way, if it looks like
- 20:17it's an interesting conversation, chances are I'm
- 20:19going to call you back because I firmly believe it's it's easier
- 20:23to just have a quick two or three minute conversation and
- 20:25make some progress rather than pinging back and forth for the
- 20:28whole day. So maybe if you're one of those
- 20:32people who doesn't like phone calls, then, you know, put it
- 20:34there in the chat that, you know, please don't call me.
- 20:36I don't like phone calls or whatever.
- 20:38So, but send me your questions over WhatsApp.
- 20:41And then for those of you who spend time on LinkedIn like I
- 20:43do, the name to search for is Tavishima Ayede.
- 20:46I'm the host of the show. Use the link that you're
- 20:48listening to right now. You get the correct spelling of
- 20:50my name. Highlight it, copy it, paste it
- 20:54into LinkedIn. And then you see my handsome
- 20:55face. Well, hands on me if you think
- 20:58you know, I'm your cup of tea, If you're you know, if you like
- 21:01your men yellow and slim and you know all that, then I guess I'm
- 21:05not a cup of tea. But anyway, just copy paste.
- 21:07You see my face there and let's get this conversation going so
- 21:11that if I run into any of you podcast listeners live, I'm not
- 21:15going to hear again that you guys stop listening because
- 21:18you're looking for more advanced material or that you know, the
- 21:22show has out outpaced your needs or something like that.
- 21:26I mean, what of course, after the interaction, you know, I did
- 21:31have to acknowledge that it actually is just the way of life
- 21:35or the way of the world. You know, we can't be together
- 21:37forever. So you guys will come and
- 21:39discover this podcast at a certain stage of your life.
- 21:43And the podcast might be a good resource for you and for your
- 21:47business for a certain time, for a certain season.
- 21:50But eventually you'll get to the point where we have to part ways
- 21:52and you've got not the value that you can out of the podcast.
- 21:55So I guess it's inevitable. But before that time comes, I
- 21:59give you my phone number every single episode.
- 22:03Take advantage of that and shape the conversation that we have
- 22:06here. I like this episode.
- 22:08I didn't like this episode. I understood this one.
- 22:10I didn't understand this one. This particular one I
- 22:12understand, but I disagree. I think you're wrong.
- 22:15Or this one I understand, I agree, but I don't see how it
- 22:18applies to my business or I understand, I agree it should
- 22:21not apply to my business, but somehow it does.
- 22:24Can you explain why it does? I mean, let's have these
- 22:26conversations. That's the reason why I'm
- 22:27putting out my contact details there.
- 22:29So thank you, Nathaniel Ocola for reaching out.
- 22:32The lovely lady I had the conversation with yesterday, the
- 22:35former podcast listener. Real nice to meet all you guys.
- 22:40Looking forward to knowing you guys, interacting with you guys
- 22:43and answering very concrete questions that you're dealing
- 22:45with over here on the show. But if you're someone who is
- 22:51scared of talking to strangers like my Sundays, and please be
- 22:55inspired, be inspired by his example and remember the simple
- 22:58framework that I've given you and which is what I used to
- 23:00start off my business journey, greeting intentions, questions,
- 23:06proposal, clothes. When I started off my wedding
- 23:09photography journey, that was that was it.
- 23:12Basically when I was calling wedding planners because I
- 23:14wanted to partner with them, that was my fault.
- 23:16That was the framework I was using.
- 23:20Greeting, intentions, questions, proposal, close.
- 23:26If somebody came and met me at the bridal show and I got her
- 23:29phone number, she filled my contact list and after the
- 23:34bridal show, I reach out to her, I reach out to the husband.
- 23:37The format was the same. Greeting, intention, question,
- 23:43proposal, close. I'm not saying that this is the
- 23:46ultimate framework. I'm just saying that this is a
- 23:48good place to start until we come up with a framework that is
- 23:53effective and particular to you, your personality, style, your
- 23:58business, whatever it is that you're trying to achieve.
- 24:00So once again, get your pencil, your paper, write it down,
- 24:04greeting, intention, question, proposal, close.
- 24:09If you're talking to a customer, that is the format.
- 24:12If you're talking to an investor, that is the format.
- 24:15If you're talking to other stakeholders, that is the
- 24:16format. For now, until we get a chance
- 24:19to come up with custom conversational framework for
- 24:23you. So thank you very much for your
- 24:25time and attention. I'll catch you guys at the next
- 24:28episode and I hope you all have a wonderful weekend.