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How Tow Companies Add Revenue With Spill Response · Towing News Now

• 0:05
  SPEAKER_07: Welcome on all to now podcast.
• 0:09
  SPEAKER_07: A podcast dedicated to excitable interviews, news stories that affect the sewing industry, and a weekly spotlight on sewing supplies and equipment.
• 0:20
  SPEAKER_07: We have two hosts, one of them has been in the business 40 years.
• 0:26
  SPEAKER_07: The other has charming wife of many years, who also is the general manager of product supply.
• 0:33
  SPEAKER_07: No other than West and April Wilburn.
• 0:37
  SPEAKER_07: West and April, I turn it over to you.
• 0:41
  SPEAKER_11: Thanks for the warm introduction, DJ.
• 0:43
  SPEAKER_11: Certainly appreciate it.
• 0:46
  SPEAKER_11: Here today on a warm summer day in central North Carolina, but the season's just starting to break, so that's feeling good.
• 0:55
  SPEAKER_11: April, how are you doing today?
• 0:56
  SPEAKER_09: Uh pretty good too.
• 0:58
  SPEAKER_09: I'm definitely feeling that weather break that um it's still good in the eighties, but the humidity is not quite as oppressive, and we're not getting as many storms.
• 1:06
  SPEAKER_09: Uh we're just sitting here rocking and rolling, uh gearing up for the hopefully busy fall for everybody.
• 1:13
  SPEAKER_09: DJ.
• 1:15
  SPEAKER_02: Everything is yeah, everything is yeah.
• 1:19
  SPEAKER_02: Go ahead.
• 1:20
  SPEAKER_09: I was gonna say you're a wonderful person, DJ.
• 1:25
  SPEAKER_07: We should tell our listeners off the air.
• 1:28
  SPEAKER_07: I t I said to now here's here's a bunch of listeners, and I said to Wes, now make sure you tell everybody what a wonderful guy I am.
• 1:38
  SPEAKER_07: I was trying to tease them, that's why April said that.
• 1:41
  SPEAKER_07: But I think our guest that's going to be coming up in a little bit is one of the finest people in our industry, and he doesn't brag about himself, but with the skill of Wes, Wes asked him key questions.
• 1:58
  SPEAKER_07: So make sure you hang around for this one and get a sheet of paper in the notes, and you could learn so much from you know what I call Perry Beatty, wonderful human being, and Wes Wilburn interviewing them.
• 2:19
  SPEAKER_07: It was great.
• 2:20
  SPEAKER_07: And Wes, for your answer in April, here in the Atlanta area where Chuck Camp is, who's our producer, and myself, it is a beautiful day.
• 2:32
  SPEAKER_07: Blue skies with white puffy clouds.
• 2:35
  SPEAKER_07: It's really, really nice.
• 2:39
  SPEAKER_09: To bounce off of your what you're talking about as far as getting a pad of paper and a pen, this will be a great podcast to download to go back to.
• 2:48
  SPEAKER_07: Oh, yes.
• 2:49
  SPEAKER_09: Yeah.
• 2:50
  SPEAKER_07: It was just some of the people, April, you hit it on the head.
• 2:55
  SPEAKER_07: Some of the people we archive these episodes, so this is a keeper.
• 3:00
  SPEAKER_07: This is one that they should mark and make sure that all their employees have a chance to listen to it, especially the middle manager people.
• 3:12
  SPEAKER_07: They need to sit there and say, you know, boss, this is something we should we've talked about it.
• 3:18
  SPEAKER_07: Now we should think about doing it.
• 3:21
  SPEAKER_09: Well, it's literally correct about leaving money on the ground, uh, if if you're not doing this already.
• 3:26
  SPEAKER_09: You're just throbbing away from that extra income.
• 3:30
  SPEAKER_09: And that and that is good money too.
• 3:33
  SPEAKER_07: Oh yeah.
• 3:34
  SPEAKER_07: Well, Bailey is one of the finest you could not find better people in our industry, even his wife.
• 3:43
  SPEAKER_07: And uh he's just a real gift to the industry.
• 3:48
  SPEAKER_07: And I'm glad that Wes and you had him on the podcast.
• 3:51
  SPEAKER_07: He's he's a wonderful this is definitely a keeper.
• 3:54
  SPEAKER_02: So uh listen in, folks, and I'll pass it back on to April and Wes.
• 4:04
  SPEAKER_09: Wes w uh we've been we've been getting ready for the fall.
• 4:09
  SPEAKER_09: What else do you have going on?
• 4:11
  SPEAKER_11: Well, we've been working with AI, getting a lot of the uh stuff around here.
• 4:18
  SPEAKER_11: So that's been uh very good learning experience for me.
• 4:23
  SPEAKER_11: Yeah, putting together a lot of different things I can help the concept of it.
• 4:32
  SPEAKER_11: Little package deals and things like uh the ceremonial artwork where you we have it like uh we have it ready to kind of different uh sewing equipment.
• 4:54
  SPEAKER_11: And that's what I've been doing this past week just to end up with uh making stuff happen right here for the best I can.
• 5:00
  SPEAKER_09: So that phone number is also 910-747-9000.
• 5:05
  SPEAKER_09: And I was gonna say one thing about taking it the wrong way.
• 5:09
  SPEAKER_09: I was in the other room, uh I was in the other room yesterday and heard was talking to a woman on the phone, like very familiarly.
• 5:16
  SPEAKER_09: I was like, who is he talking to?
• 5:18
  SPEAKER_09: Chat GPT.
• 5:20
  SPEAKER_09: That's who we were talking to.
• 5:21
  SPEAKER_09: It sounds like a wrong human being.
• 5:25
  SPEAKER_09: So we've been doing the AI.
• 5:36
  SPEAKER_11: Speaking of learning how to work with new things, we've got a great guest for you, and we'll be right back after this break.
• 5:47
  SPEAKER_04: We have the all the new factors all the way back.
• 6:34
  SPEAKER_06: Together, we all make a difference.
• 6:42
  SPEAKER_06: Welcome back, listeners.
• 6:44
  SPEAKER_07: Of course, you know you're listening to the number one podcast in the towing and recovery industry.
• 6:50
  SPEAKER_07: This is coming from Towing Equipment Direct.com Studios.
• 6:54
  SPEAKER_07: And you know Towing News Now Podcast is hot and growing, and it's because of you people.
• 7:02
  SPEAKER_07: We're available on Spotify, iTunes, Pandora, Stitcher, iHeartMedia, Amazon, or wherever you get your podcast.
• 7:12
  SPEAKER_07: And this special edition is brought to you through the courtesy of INA Towing Network.
• 7:19
  SPEAKER_07: When you talk about INA, you talk about simplified solutions with superior service.
• 7:27
  SPEAKER_07: And so without further ado, the man himself, Wes Wilburn.
• 7:32
  SPEAKER_07: Wes, you take it from here, boss.
• 7:38
  SPEAKER_11: Super happy and proud to have a friend of the podcast returning guests back on the fleet and tell us what's going on, talk a little bit about what they're doing up there.
• 7:49
  SPEAKER_11: Perry Beatty, Hasmat Response Network, Low Stock Products.
• 7:54
  SPEAKER_11: Um, friend of the podcast, I say, been a friend of mine for over 30 years, been a business associate as well.
• 8:02
  SPEAKER_11: Perry, say hello there, I guess, and introduce yourself a little bit for me, please.
• 8:08
  SPEAKER_08: Okay, Perry Beatty, I'm just outside Charlotte, North Carolina, and have a company called Logos Incorporated that uh manufactures hazmat equipment, supplies and products, and we do training under the banner of Hazmat Responder Network.
• 8:35
  SPEAKER_11: Um with that uh how you how you got to where you where you got in the industry.
• 8:47
  SPEAKER_11: Well, gr growing up in uh my dad's service station we had uh a couple tow trucks and I really enjoyed um um operating those and and uh those I I I don't want to date you, Perry, but that was in the nineteen sixties, is that fair to say?
• 9:07
  SPEAKER_08: It was, yeah.
• 9:09
  SPEAKER_08: Yeah, so you know if you're indicating I'm an old man, you're right on the money.
• 9:14
  SPEAKER_11: But I'm not as old as DC.
• 9:20
  SPEAKER_11: I'm not focusing on that part.
• 9:21
  SPEAKER_11: I'm just I am focusing on you you have a lifetime of experience in the industry and a and in a that perspective.
• 9:29
  SPEAKER_11: The only reason I bring that up.
• 9:31
  SPEAKER_08: I hear you.
• 9:31
  SPEAKER_08: Okay, well anyway, yeah, back to what you were asking.
• 9:36
  SPEAKER_08: Um I grew up, got my driver's license in the late 60s, and really enjoyed taking the truck out.
• 9:44
  SPEAKER_08: And uh it was one of those deals where I was extremely infatuated with it.
• 9:51
  SPEAKER_08: I loved doing the work.
• 9:53
  SPEAKER_08: Uh I liked the fact that I could do it, and it uh pretty well wowed people as young as I was, I had that ability.
• 10:04
  SPEAKER_08: And this is in the day before wheel lifts or rollback, so you know, we did it uh with uh slings and so forth.
• 10:15
  SPEAKER_08: Uh twin bo twin booms weren't even part of what what I was used to up until my early twenties.
• 10:25
  SPEAKER_08: But then hydraulics come along.
• 10:29
  SPEAKER_11: Um What was your dad's attitude about towing and being a part of the gas station business?
• 10:36
  SPEAKER_08: Well it it was a it was a uh a sideline, I guess you would say.
• 10:42
  SPEAKER_08: It wasn't a real focus on towing.
• 10:45
  SPEAKER_08: He didn't uh view it as the moneymaker or um um a basis for a company, it was just a sideline or an add-on, if you will.
• 10:58
  SPEAKER_08: And I thought that there was a lot of potential for it, and I could see growth with it that I don't believe he really actually realized.
• 11:09
  SPEAKER_08: So um I had a different vision for it.
• 11:13
  SPEAKER_08: Um now there was this uh war game going on in Southeast Asia, and Richard Nixon was the president at the time, and he thought I'd be a great addition to the United States Army, so I got uh caught up in what was called the military draft.
• 11:33
  SPEAKER_08: So I spent two years active duty in the army in the early 70s, uh 19 months of of it overseas.
• 11:42
  SPEAKER_08: But when I came back, there was a couple things that really helped me on that.
• 11:47
  SPEAKER_08: Number one, it showed how valuable I was, and my dad really wanted me to come back and help him with it.
• 11:56
  SPEAKER_08: And number two, it gave me a voice in how things were gonna go.
• 12:00
  SPEAKER_08: Uh he didn't think when I returned, he still didn't think that toying was viable enough to be a substantial business.
• 12:11
  SPEAKER_08: And I was fortunate in the way I built up the towing in industri in into things, and five years after I was discharged from active duty, I bought his interest out and started up um on my own as far as the towing.
• 12:29
  SPEAKER_11: First of all, thank you for serving the country.
• 12:32
  SPEAKER_11: Second of all, what about what year are we talking at this point just to put a effective on it?
• 12:40
  SPEAKER_08: I bought my dad's interest out the latter part of nineteen seventy-nine.
• 12:47
  SPEAKER_08: Yeah.
• 12:47
  SPEAKER_08: And then I moved it out of the service station um the towing operation uh in March of eighty.
• 12:57
  SPEAKER_11: Okay.
• 12:59
  SPEAKER_11: And then tell us about w where it went from there.
• 13:04
  SPEAKER_08: Well, I just uh wanted to get more um diversified and we got in the heavy.
• 13:13
  SPEAKER_08: Um and we and this is back before hydraulics now, so we uh we had a 600 homes uh sitting on a 900 LN 900 Ford chassis single axle and we had a uh uh 750 tandem Kenworth uh that we were able to do just about any recovery work, uh highway related that uh came along.
• 13:42
  SPEAKER_08: So uh, you know, just learning different techniques and so forth.
• 13:50
  SPEAKER_11: Uh you sounded for the the police department's pretty regular at this point.
• 13:55
  SPEAKER_08: I was, yeah.
• 13:56
  SPEAKER_08: Um Charlotte, North Carolina had uh areas that were referred to as zones, and they had four different companies that handled four sections of the city, and they all equaled out to about a 25% workload.
• 14:15
  SPEAKER_08: So at the end of the year, everybody with those contracts did about an equal amount of uh business.
• 14:22
  SPEAKER_08: So, you know, along with that and commercial work, um, I really didn't cater to uh private individuals calling.
• 14:35
  SPEAKER_08: We didn't do any private property trespass touring, it was all police jurisdiction and contract.
• 14:41
  SPEAKER_08: And this is in the days when the car dealership would call you, their service department would contact you and ask you to bring uh customer cars in that they needed to work on.
• 14:55
  SPEAKER_08: So we had about ten car dealerships that used us exclusively for their customers.
• 15:04
  SPEAKER_08: So if each one of those called you two times per day, uh there were twenty calls right there, and then you had your police calls that were intermingled in that.
• 15:18
  SPEAKER_08: And then uh weekends produced a lot of uh car accidents and so forth too.
• 15:25
  SPEAKER_08: So we stayed busy.
• 15:28
  SPEAKER_11: And you grew to uh have a pretty substantial fee.
• 15:33
  SPEAKER_08: Yeah, we did.
• 15:34
  SPEAKER_08: Um it got more and more uh where we were adding on more equipment because of the work volume, and uh we were just blessed with more business and really getting in the heavy uh towing a good bit.
• 15:49
  SPEAKER_08: And then uh the early nineties, uh good good ten, twelve years after I'd moved out of the service station we started off in, um we found out that uh the EPA had uh say so in truck accidents that had fuel spills or cargo spills.
• 16:12
  SPEAKER_08: And then doing all that we found out you had to be, or I found out you had to be what was called Haswalper Technician certified that required training.
• 16:24
  SPEAKER_11: All right, so let's just go down for half a second here.
• 16:28
  SPEAKER_11: Uh uh and it's going right where we need to go.
• 16:32
  SPEAKER_11: Um, so the EPA made it a with an I guess a new law, a new attention to an old law, started showing up on your machines and uh interacting with the state police and whatnot and not and changing the way things ha have have they been done before.
• 16:50
  SPEAKER_11: Is that an accurate overview or did you uh pretty much.
• 16:54
  SPEAKER_08: Yeah, they they uh if if there was a accident and it involved a fuel spill, uh emergency management would send a rep out just to survey and see what extent it was.
• 17:11
  SPEAKER_08: And uh if it was a truck leaking fuel from a fuel tank, they wouldn't let it be uh repositioned or moved until the tank uh contents were evacuated out or the leak was uh arrested and stopped and then they'd let you move it.
• 17:32
  SPEAKER_11: And at first they were calling in uh Hasmat company, right?
• 17:38
  SPEAKER_08: And that was that's correct.
• 17:43
  SPEAKER_11: Now you saw an huge opportunity there, didn't you?
• 17:49
  SPEAKER_08: Well, here's the thing, we as a as a contractor for the police department and highway patrol, we had a time frame to respond within.
• 18:00
  SPEAKER_08: Okay.
• 18:01
  SPEAKER_08: So we were there.
• 18:03
  SPEAKER_08: All right, these cleanup companies that the the uh authorities would contact, they had no contract.
• 18:11
  SPEAKER_08: And for the most part they knew they were the only game in town, so can't just give 'em that much more time uh to respond.
• 18:22
  SPEAKER_08: You know, they they just took it easy as far as responding out.
• 18:27
  SPEAKER_08: Well, with that being said, we were being held up because we were given a time frame to respond within.
• 18:35
  SPEAKER_08: We'd get there and the officials wouldn't let it be moved if it was leaking.
• 18:41
  SPEAKER_08: So there we had to stand and wait until a cleanup company arrived that had been called out by the authorities and that was taken probably up to about two hours.
• 18:58
  SPEAKER_08: And that's just standing there uh waiting on them.
• 19:01
  SPEAKER_08: We couldn't do anything until their part was complete.
• 19:06
  SPEAKER_08: So that's what propelled me into getting certified to do it myself.
• 19:14
  SPEAKER_11: All right, so that's begin your journey.
• 19:16
  SPEAKER_11: We need to take a quick break, and then after the break, I don't want to hear about here.
• 20:27
  SPEAKER_01: Details are coming soon.
• 20:29
  SPEAKER_01: Visit TowtSourcots.com or call 708-415-2847 to stay informed.
• 20:36
  SPEAKER_07: Welcome back, listeners.
• 20:38
  SPEAKER_07: As you know, Tony News Down Podcast brings you key people like Perry Beatty.
• 20:45
  SPEAKER_07: And this has been phenomenal.
• 20:48
  SPEAKER_07: I want all of you to remember, please like and review.
• 20:53
  SPEAKER_07: Share with your fellow team members, let them know about the podcast, let them know all about Tolling News Down Podcast.
• 21:02
  SPEAKER_07: And by all means, if you have an association that has information that you'd like to get out, remember we have over 22,000 listeners.
• 21:12
  SPEAKER_07: It's the number one listened to podcast in the tolling and recovery industry.
• 21:17
  SPEAKER_07: By all means, just dial here in the studio, 910-7479000, and we will do our best to get information from your association on the air.
• 21:32
  SPEAKER_07: So without further ado, uh I'll pass it on back over to Wes, and this has been a fantastic one, Wes.
• 21:41
  SPEAKER_11: Thank you, DJ.
• 21:44
  SPEAKER_11: So Barry, we're in nineteen ninety three, you you going to get your first hazmat training certification.
• 21:54
  SPEAKER_11: Yeah.
• 21:57
  SPEAKER_08: Well, um after About three episodes in the Charlotte area having to wait a couple hours on a team to show up and do what the emergency management agency had called them out for, and that's just standing there waiting.
• 22:14
  SPEAKER_08: I thought if I wanted it done quicker, I was gonna have to do it myself.
• 22:20
  SPEAKER_08: So I I contacted a local EPA office and found out about a training uh center just outside Raleigh, North Carolina, that offered has what was called Haswapper certification training.
• 22:37
  SPEAKER_08: And so um I enrolled in that and went for a 40-hour course.
• 22:43
  SPEAKER_08: Uh once I got my certification, I put all my equipment together, and I just from past experience being at the scene, looking at what was being done and seeing what was um not being what needed to be used but wasn't on hand, how how I could enhance it to be quicker, faster, better.
• 23:08
  SPEAKER_08: I put all the equipment together I felt like would serve a better purpose.
• 23:15
  SPEAKER_08: And so after about five months of that, uh, and we uh came up with the name Piedmont Environmental Response Team because we're in the Piedmont region of the Carolinas.
• 23:29
  SPEAKER_08: Uh, I just felt like it would keep us from being geographically held down.
• 23:35
  SPEAKER_08: We'd have a good 75 to 80 mile radius that we could respond into.
• 23:41
  SPEAKER_08: And the beauty of all of it, I towed for the major uh common cares and the rental truck companies alike, Salem National Lease, Ryder, and Rollins, and Pinski.
• 23:55
  SPEAKER_08: So uh that was an instant client base right there.
• 24:00
  SPEAKER_08: I contacted their safety directors who already knew from towing and working their uh accidents and let them know that we were also certified for spill response.
• 24:11
  SPEAKER_08: So that was immediate client base, and so they all went to using us for not only towing but any spills.
• 24:22
  SPEAKER_08: And it wasn't just traffic accidents, we we had a real good response, and uh the local EPA officials liked the fact that when they called and hung up, we were on the way and not a two-hour ETA.
• 24:38
  SPEAKER_08: So that helped out a good bit.
• 24:42
  SPEAKER_11: So you said so that you would end up with different types of jobs with just accidents you're saying?
• 24:51
  SPEAKER_08: Oh yeah, we we would get uh spills such as uh we had one incident happen where uh a fuel oil company went out to fill a uh underground uh heating oil tank, and it was cold weather, and the automatic um nozzle did not kick off when it filled up, and then and and the operator had no knowledge that it wasn't uh finished filling up, and it filled a gravel parking lot up with number six heat noise.
• 25:28
  SPEAKER_08: So that all that had to be cleaned up.
• 25:30
  SPEAKER_08: And those are the kind of things that we got called out to besides car accidents.
• 25:38
  SPEAKER_11: So it became a a very viable part of your business?
• 25:42
  SPEAKER_08: It it did.
• 25:43
  SPEAKER_11: Can I fast forward to the next part?
• 25:45
  SPEAKER_11: You have an opportunity to sell the telling seed dead.
• 25:49
  SPEAKER_08: Mm-hmm.
• 25:50
  SPEAKER_11: And then where'd you go from there?
• 25:54
  SPEAKER_08: Well, uh uh while we were doing uh spill response and all, we had storm drains that were impacted.
• 26:02
  SPEAKER_08: Uh your street catch grapes, uh people referred to as gutters and so forth, and the local EPA would want those flushed out.
• 26:14
  SPEAKER_08: We had no way to re regulate the flow or control it.
• 26:18
  SPEAKER_08: So I sat down with some urethane engineers and we came up with an inflatable plug that we could use at the outfall of a uh storm drain.
• 26:31
  SPEAKER_08: And with uh flow-through ports in it uh and ball valves connected to it, we could uh stop what was in the pipe and basically turn the storm drain into a containment tool and then hook an evacuation hose to the ball valve, open it up, and drain the storm drain out into a vac truck, something similar to that, and uh scour out the storm drain so there wouldn't be any further damage from discharge.
• 27:04
  SPEAKER_08: So that just led into some other things as well uh for uh operation on steel response.
• 27:15
  SPEAKER_08: Now I I put in I I met with a law firm that specialized in patents, and uh I applied for a patent in 2004 for this inflatable, and that's how this all got started as far as flow stop, and then it just morphed into other products and so forth.
• 27:37
  SPEAKER_08: People would ask me, Well, where'd you get this?
• 27:40
  SPEAKER_08: Well, nobody offered this kind of equipment when I was doing it, so I basically fabricated it and made it myself, so I fine-tuned it.
• 27:50
  SPEAKER_08: I've got a good friend that had a fab shop in Charlotte.
• 27:54
  SPEAKER_08: We sat down together and I told him what I wanted to achieve, and we were able to put it in a CAD design uh CAD system and design it, and then we laser cut our plates, brake lace, bend them, we have them powder coated, and then we assemble them on a cart, and that's our pump.
• 28:14
  SPEAKER_08: Uh, we have a one-inch and a two-inch hydrocarbon pump, and we also have chemical corrosive pumps uh for people that are in the business that need these uh to transfer the different type of uh fluid products.
• 28:31
  SPEAKER_08: Um I put a ground and bonding system together and the list goes on.
• 28:36
  SPEAKER_08: Flowstock has a very strong and wide variety of different equipment and and uh products that can be used in spill response.
• 28:50
  SPEAKER_11: They certainly do.
• 28:52
  SPEAKER_11: Uh equipment for all kinds of situations, no matter how intense or how calendar they can be.
• 29:00
  SPEAKER_11: So that morphed into from there that morphed into the Hasmat Fighter Network, correct?
• 29:08
  SPEAKER_08: Exactly, and I'd like to give a shout out and some credit to a tour's wife from Youngstown, Ohio.
• 29:19
  SPEAKER_08: We were at uh when I say we, my wife and I were at the 2013 American Tow Expo in Baltimore, and Vaughn Gobel that served as the uh president of the Ohio Touring and Recovery Association, his wife Tina, came to me at that show and asked me to show them how to do this.
• 29:44
  SPEAKER_08: And I had been toying with the idea about putting hazmat responder network together and just introducing that and putting the focus on towing and recovery.
• 29:58
  SPEAKER_08: No one else, just towers that work, your heavy wrecks that have spilled uh response needs.
• 30:06
  SPEAKER_08: And so uh once Tina asked me that, I just felt like that was validation to start it.
• 30:13
  SPEAKER_08: So I got certified as an instructor, and the program is a government-issued program under title 29 of the Code of Federal Regulations, and Title 29 is OSHA.
• 30:30
  SPEAKER_08: All right, you have two different types of HasWhoppers, one is NFPA for the National Fire Protection Association, and the other is the OSHA-based, and that's what my instructions are as far as Title 29.
• 30:48
  SPEAKER_08: And there's two other entities that come in with OSHA to form HASWAPR, and that's Title 40, which is the EPA, and Title 49, which is DOT.
• 31:01
  SPEAKER_08: So those three entities make up the OSHA standard for HasWAPR, and that is for emergency response uh from SPILS and the like.
• 31:15
  SPEAKER_11: Well, I'll say you do a good job of bringing the information from those three agencies together and keeping the information real world and usable, what I witnessed.
• 31:29
  SPEAKER_08: We and after about oh, I'd say f four or five years of Haswhopper training, the issue was brought up about tankers, and the your 50% of transport on the highways daily is a hazmat product, and you have a lot of them transported, uh, just for instance, your fuel haulers, your gasoline and diesel and ethanol, kerosene, uh fuel haulers, extreme hazard, flammable.
• 32:07
  SPEAKER_08: Okay, so a lot of people were asking how would you handle this, and how would you handle a situation involving one of those?
• 32:17
  SPEAKER_08: So I built a simulator that has all your valves and so forth, you'll find on a 407 and a 412 cargo tank, and those are your chemical and your corrosive haulers, and then I have another simulator set up on the same basis as a fuel hauler, which is a DOT-406.
• 32:45
  SPEAKER_08: So I can show transferring under pressure from one tank to another and scrub chemical vapors in the process, and then once we do that, we can go to the simulator that replicates a DOT-406 fuel hauler and it rotates 90 degrees to simulate an overturn, and we show ground and bonding to another unit, how to drill it, and then how to back it out safely using pneumatic pumps and a pneumatic operated drill.
• 33:23
  SPEAKER_08: So we don't introduce an ignition source to any of that.
• 33:29
  SPEAKER_11: Yeah, it's quite a display that you got built there and let's say display, it actually works.
• 33:36
  SPEAKER_11: You make that part of the classroom training, it's really awesome.
• 33:42
  SPEAKER_08: And we offer uh cargo tank awareness training in a one-day, eight-hour course.
• 33:48
  SPEAKER_08: But we can get heavy-handed and go more than eight hours.
• 33:51
  SPEAKER_08: But I I really like to put a lot of emphasis on I don't want anybody to leave there with a question.
• 34:00
  SPEAKER_11: Yeah, that's one thing about your courses, you keep the class size down, and every student actually participates in every exercise, no matter what it is.
• 34:13
  SPEAKER_11: In the Haswiper course, you also go through the full from beginning to end, the decom stage and everything, don't you?
• 34:23
  SPEAKER_08: Try to uh we f we close that class out with uh how to write an after action report so that once everything's cleaned up, all the equipment's decontaminated and put back in service, you're not finished until you go through your after action report.
• 34:42
  SPEAKER_08: And that details from the beginning to disposal and a track of where everything went along with disposal uh uh manifest and analyticals from a lab.
• 34:57
  SPEAKER_08: So that just eliminates any questions.
• 35:08
  SPEAKER_11: For this training, you just go through it once and that's all you ever need.
• 35:13
  SPEAKER_08: Actually, OSHA requires participants to refresh annually.
• 35:18
  SPEAKER_08: In other words, they want you to do uh a follow-up on the anniversary of your initial training one year later, and that's called an eight-hour annual refresher.
• 35:32
  SPEAKER_11: Okay, and what subjects, what are some of the subjects you're teaching these refreshers?
• 35:37
  SPEAKER_08: Well, the refreshers can be uh cover several things.
• 35:42
  SPEAKER_08: They can uh uh refer to DOT, uh hazmat, uh how to package and how to label different transport material, uh also uh the hazard classes, how to uh determine how to handle those personal protective equipment and decontamination has gotten to be big now.
• 36:10
  SPEAKER_08: So we cover all those topics each year, and you'll be surprised that the people that if they haven't done much, they don't remember a whole lot of it.
• 36:21
  SPEAKER_08: So that brings all that back into perspective too.
• 36:26
  SPEAKER_11: So if people want you to come right out to their place and hold one of these training sessions, how do they get in touch with you?
• 36:33
  SPEAKER_08: Yeah, all they have to do is call our toll-free number or send us an email, and uh, you know, we'll answer any questions that they'll they'll have.
• 36:44
  SPEAKER_11: And what that what's that number, nice and slow?
• 36:48
  SPEAKER_03: 877 356 9767.
• 37:00
  SPEAKER_11: And what website can they go to to uh find out more information?
• 37:04
  SPEAKER_08: If I go to hazmatrn dot com, that is the website landing page.
• 37:13
  SPEAKER_08: Hasmat R N, RN for Responder Network.
• 37:19
  SPEAKER_11: Well Perry, I certainly appreciate you taking your time today.
• 37:22
  SPEAKER_11: Tell us a little bit about what you got going on.
• 37:25
  SPEAKER_11: Well, any uh closing comments you'd like to leave our guests with.
• 37:30
  SPEAKER_08: No, other than um well you know you're welcome to call.
• 37:35
  SPEAKER_08: We'd love to hear from you.
• 37:36
  SPEAKER_08: Answer any questions you may have.
• 37:40
  SPEAKER_11: If they're interested in your products, can they call that same number?
• 37:43
  SPEAKER_02: They certainly can.
• 37:48
  SPEAKER_11: Well, Perry, you'd certainly appreciate it and have a safe day out there.
• 37:55
  SPEAKER_03: Okay, great.
• 37:56
  SPEAKER_03: Good good talking with y'all.
• 37:59
  SPEAKER_10: Thank you.
• 38:01
  SPEAKER_03: That's all right.
• 38:04
  SPEAKER_10: Well, that was a great interview.
• 38:06
  SPEAKER_11: If you haven't experienced one of Perry's information, really good.