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CXChronicles Podcast 182 with Fran Brzyski, Founder & CEO at Hark
Hey CX Nation,
In this week's episode of The CXChronicles Podcast #182 we welcomed Fran Brzyski, Founder & CEO at Hark, based in New York City.
Hark is reimagining Customer Experience. In a world where video has become an integral part of communication, how do we allow for customers to easily send their requests to their favorite brands while delivering the "perfect ticket" to CX teams?
Hark does just that in a sophisticated way that opens up a new channel for customers to engage.
In this episode, Fran and Adrian chat through how he has tackled The Four CX Pillars: Team, Tools, Process &…
The skinny
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