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Lawrence Snapp (TrustScale): Fighting AI Hallucination

Kevin Werbach speaks with Lawrence Snapp, CEO of TrustScale, about why hallucinations remain a stubborn problem and what it takes to verify AI outputs against evidence. Snapp, a CPA by training, compares the current moment to Bill Gates's 2002 Trustworthy Computing memo, which helped launch the modern cybersecurity industry. He argues trustworthy AI is on the same curve, only faster. He is skeptical of labs' self-reported hallucination benchmarks, likening them to a race among mules rather than thoroughbreds, and argues that controls shouldn't be built by the companies being checked.

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