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Nuala O'Connor: Frontline Human-Machine Interface at Walmart
Join Kevin and Nuala as they discuss Walmart's approach to AI governance, emphasizing the application of existing corporate principles to new technologies. She explains the Walmart Responsible AI Pledge, its collaborative creation process, and the importance of continuous monitoring to ensure AI tools align with corporate values. Nuala reveals her commitment to responsible AI with a focus on customer centricity at Walmart with the mantra "Inform, Educate, Entertain" and examples like the "Ask Sam" tool that aids associates. They address the complexities of AI implementation, including bias…
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