Latest / Gym Business Coach Podcast
Soft Skills Have Hard Cost w/ Lindsay Vastola (Part 1)
We usually hire for IQ but end up firing because of a lack of EQ. This is something we rarely think about, but it's true.
Many gym owners focus only on the technical skills of their staff when hiring and often overlook the emotional intelligence needed to ensure the day-to-day activities in the gym run smoothly.
But what happens when your coaches can't connect with clients? Or if they struggle with tough conversations? Or leave you frustrated because they don't know how to communicate with each other or resolve conflict?
It's easy to assume these soft skills are common sense. But the truth…
The skinny
The skinny isn't ready yet — notes appear once the transcript is processed.