Latest / Ben Taylor Podcast / How a Modern Boatbuilder is Actually Run | Saxdor CEO Interview | Erna Rusi
Transcript
- 0:03Hi, everybody.
- 0:04Welcome back to another episode of the Ben Taylor podcast.
- 0:07Today, we're sitting down with the CEO of a boat builder, the Saxdor boat builder.
- 0:12And so I'm here with Erna Russi, uh, the CEO there.
- 0:15So nice to see you, Erna.
- 0:16Hey, nice to meet you, Ben.
- 0:18Hi.
- 0:18So give us some context.
- 0:19What are, what are you about?
- 0:20What's your thing?
- 0:21And then we'll go into Saxdor.
- 0:23Okay.
- 0:23I've been in the boating business now for about a four and a half years.
- 0:27Before that, I had 0 understanding of boats, period.
- 0:31Oh, wow.
- 0:32Uh, no boating background, totally from outside the industry.
- 0:36So, uh, they, they really bet on a black horse when they hired me.
- 0:40Okay, yeah.
- 0:40So I joined the company 21 October and, uh, been here ever since.
- 0:45And now you're here.
- 0:45Okay.
- 0:46And s- what was your background?
- 0:47So if it wasn't boating, where, where are you coming from?
- 0:48I was, I was really in telecom, uh, telecom business- Oh, right.
- 0:51for about 20 years in various- Yeah.
- 0:53roles from, uh, sales to, to business development, to brand and marketing.
- 0:59Commercial roles mostly.
- 1:00Right.
- 1:01Okay.
- 1:01And what difference have you, what differences have you seen?
- 1:05'Cause I, I always look at the boating industry and go, "Well, it's usually boaters, especially in leadership acco- uh, of companies."
- 1:11Yeah.
- 1:11They've done it forever.
- 1:13It runs in the family, something like that.
- 1:15Yeah.
- 1:15So what is your perspective on coming from outside of the industry?
- 1:18Um, I think all of that applies, what you just said, but I do think that there's a lot of room, uh, to structure the companies differently, which has been sort of, you know, my angle.
- 1:30I, I was never hired obviously to be the boating expert.
- 1:33Yeah, yeah.
- 1:34So, you know, to structure differently, to run the companies as businesses.
- 1:39It's not a hobby, you know?
- 1:41Yeah.
- 1:41And to have more structure.
- 1:43And I think that, you know, working for huge corporation gives you quite a good perspective of how different things should work, how you should align, and so on and so on- Yeah, the commercial side, yeah.
- 1:55especially when you grow.
- 1:57Yeah.
- 1:57And the s-
- 1:59And I, I always think boat building is a difficult business.
- 2:03Yeah.
- 2:03It's, it's just difficult.
- 2:05It's really complicated manufacturing, pretty niche audience.
- 2:09Yeah.
- Uh, high-value items, like, to sell them and market them, like the investment in a stand, all these shows.
- 2:15Yeah.
- 2:15That kind of thing, it's just a difficult business.
- 2:18It is.
- 2:18It is.
- 2:19And I think that one thing I did leave out in my previous answer was that the difference obviously is being in a manufacturing industry.
- 2:26So obviously, when you make something, it's much more labor-oriented.
- 2:32You got a lot more people to, uh, look after.
- 2:36It's different if you're in a, you know, service provider business- Yeah.
- 2:40or even if you're purchasing something from a manufacturer and then distribution.
- 2:44So we do it end-to-end.
- 2:47Everything is us.
- 2:48Okay.
- 2:48So, yeah.
- 2:49And, and tell us more about Saxdor.
- 2:51What does the brand stand for?
- 2:53What's your mission?
- 2:54What's the kind of target there?
- 2:55Mm-hmm.
- 2:56Well, Saxdor is obviously founded by Sakari Matila, who, in my opinion, is a pure genius in this industry.
- 3:04Um, Sakari is, uh, the Steve Jobs of this industry.
- 3:08He's the, he has a totally different thinking in his design.
- 3:13He has created the day boat category, if you like.
- 3:17Okay.
- 3:17So, you know, or the adventure boat, however you wanna call it, but this type of boating has really come from Sakari's, uh, uh, pen, you know, if you like.
- 3:26Because he has founded Aquador, Paragon, co-founded XO, founded Axopar, and then this is his 5th And then Saxdor as well.
- 3:36and final
- 3:37And final, I'd like to point out.
- 3:38Okay.
- 3:38Our final boat brand.
- 3:40So, hm- you know, what we stand for, we have always believed, we have 3 brand pillars;
- 3:45uh, Whoa, Design, Whoa, Performance, and Whoa, Pricing.
- 3:50So, you know, we think that combining those 3 is really the key to success.
- 3:57And, uh, we have, um, been able to create a sort of
- 4:02We have found our position in the marketplace, uh, where it's not easy to compare us directly with somebody else.
- 4:11We have sort of found our position, but I'm sure we'll come back to that later.
- 4:15So, so a little bit like, um
- Okay, with a cr- with that cross-section of those 3 values, you then, uh, end up with, uh, a little bit of a niche part of the market, but actually quite a nice one.
- 4:26And so, you don't have to compete against other boat builders serving other niches.
- 4:31You can actually just stay in your stronghold.
- 4:32Is that, is that where you're coming from there or?
- 4:34Um, I would say so, that surprisingly, our design
- 4:39These th- these 3 things combined, um, we have been able to find a very sort of nice position globally that speaks to large audience.
- 4:52If you call us niche, yeah, niche, in, in the sense that, you know, we are only 6 years old brand and so on.
- 5:00But when you look at, uh, when you look at our growth and our global footprint, um, we speak to audiences from, from the Nordics all the way down to Nigeria, to, to, to Middle, Middle East, to Caribbean, to, to Canada cold markets, to
- 5:19You know, so we have found, uh, a design and, and brand position that speaks to large audience, and that is really the key for our growth.
- 5:29So we're not in a niche.
- 5:30We're a serial production company.
- 5:32Right.
- 5:32Okay.
- 5:32We produce approximately 700 boats a year.
- 5:35Wow.
- 5:37Nice.
- 5:38Nice.
- 5:38That's quick, that's quick as well.
- 5:40We're s- six and a half years in?
- 5:41Yeah, 6 years we've been in the market.
- 5:43Yeah.
- 5:43And, and do you find the, the buyers of these boats are often traditional boaters, or is it a bit of a fresher- No, no.
- 5:51mass market audience?
- 5:52Not traditional.
- 5:53There are, obviously.
- 5:54There are.
- 5:55Yeah, they're there, but yeah.
- 5:55But, but, but I would say that, first of all, our audience is a bit younger than the average.
- 6:00Okay.
- 6:00Uh, there's a lot of people, um, sort of younger people, that have come to money, you know, that have maybe s- had a start-up, they've sold this and that, you know, new money.
- 6:11Yeah.
- 6:12And, uh, and, uh, our audience, um, the key target group starts from 35 up.
- 6:17I think the biggest, uh, group is 45, 55.
- 6:21and then spilling over.
- 6:23Okay.
- 6:23But, um, I would like to also point out that women love our brand.
- 6:27Thi- this is interesting as well.
- 6:29Yes.
- 6:29Na- not only because you're a female CEO, okay, you can, you can lead the, the company in that direction.
- 6:35Mm-hmm.
- 6:35But I remember at the, uh, European Boating Industry Breakfast, you were on a panel with, uh- Oh, yeah.
- 6:402 other boat builders.
- 6:41And there was a, there was a, there was a conversation that came up which was essentially, consider the female purchase decision-maker.
- 6:49Exactly.
- 6:49Because if they don't approve, it's selling itself.
- 6:53I would like to ask that when was the, when was the last time that any, uh, any male, uh, who has a partner has purchased a home, a summer house, furniture, done, uh, remodeling without their wife or their partners- Yeah.
- 7:13their, their, their partner being essential, uh, decision-maker- Yeah.
- 7:19in that?
- 7:19And I, I think, I think this is actually quite straightforward.
- 7:23I think it's, well, they're gonna enjoy it and spend time on it as well.
- 7:27Exactly.
- 7:28So if it's something like a family boat, going day boating, taking the whole family out- Exactly.
- 7:32they're gonna be on it.
- 7:33It's gotta appeal to them too.
- 7:34It's got to.
- 7:35And it's, it's worth it from a boat builder's perspective to say, "Let's, um, consciously make sure there are features and design elements-" Absolutely.
- 7:45designed for- Absolutely.
- 7:46everyone onboard.
- 7:48Yeah.
- 7:48And I think that what we have built, we hear the feedback from the female, females a lot that, um, "Oh, I love the, the beauty of it.
- 7:58Um, I love the roundness.
- 8:00I love the comfort.
- 8:01I love the space.
- 8:02I love the fact that I can have, uh, my family, my friends here for"
- 8:06We call it social boating.
- 8:08You know, we want you to spend the time on water, have, have fun with your friends and family.
- 8:14Uh, I think that it's a big difference from traditional, if you like destination boating where you go somewhere and the fun is at the destination.
- 8:23Our fun starts right when you step- The whole time.
- 8:26onboard.
- 8:26Yeah.
- 8:26It's h- the, the boat is the experience.
- 8:29Yeah.
- 8:30You know?
- 8:30And most of the time, it's stationary.
- 8:32Exactly.
- 8:33That's when you enjoy it.
- And then, you know, when you wanna drive it, we always build driver's boats, so the performance is essential.
- 8:39So when you wanna go, our boats go.
- 8:42Yeah.
- 8:43So, you know, uh, there, there's a thrill for everybody.
- 8:45Yeah.
- 8:46Yeah.
- 8:46Yeah, that, that's fantastic.
- 8:47And so y- you mentioned as a manufacturer, you've scaled up to now 700 boats going out of the factory- Yeah.
- 8:54every year- Yeah.
- 8:55in six and a half years.
- 8:57Mm-hmm.
- 8:57How has that, how has that journey been going from kind of new boat builder, okay, Saxdor is now on the market, into
- 9:05From a, from kind of a business side and operations side, what kind of challenges come up?
- 9:09And, and how did you get over them?
- 9:11What ha- what haven't we had?
- 9:14Um, of course, a- as anybody knows, uh, scaling up is, is not, uh, is not always easy.
- 9:21Uh, we started in a rented facility of, um, I think we had like 4,000 square meters.
- 9:28It was so cramped that when we were producing the 320s, we had to take the boats out in between different work stage, sta- stages, and we had to turn them outside because we didn't have any room in- indoors and so on.
- 9:41But very, uh, shortly after, we built our own facility in Elk, uh, and of course that's even small now.
- 9:48So, we have expanded to Finland.
- 9:50We have expanded to a partner company.
- 9:53Um, it's not, uh, it's not always easy because you have to
- 9:58I- I like to say that you have to take 100% decisions with 70% information.
- 10:03Yeah.
- 10:04You cannot expect to always have everything in front of you and then take a decision, 'cause then you'll be late.
- 10:12Yeah.
- 10:13So, you know, it's about having the guts to, you know, read enough that you are, you are good to go, and, and trying to m- you know, you have to try to, try to take the decisions that you believe in, and, and push for that, you know?
- 10:28Yeah.
- 10:28Um, of course, it's a lot of, uh, personnel, a lot of, a lot more headcount, a lot more suppliers, a lot more partners, a lot more, uh, bigger entities to manage.
- 10:40So it's, it's felt all throughout the organization.
- 10:44Yeah.
- 10:44And so when you're, when you're making the decision to expand and get more boats out and just increase the capacity, how much do you look at the wider industry data with, kind of, boat purchasing trends and things like that, compared to internal data, where you say, "Well, we're selling them, so let's follow that trend?"
- 11:03Or is it kind of a bit of a balance?
- 11:04How do you do it?
- 11:05Of course, um, of course, we look at, we look at the markets, yes.
- 11:09And we take, we look at the big trends.
- But sometimes, again, the data is, kinda, outdated, 'cause it's looking in the rearview mirror.
- 11:19Yeah.
- 11:19So how do you predict the future based on looking at the rearview mirror?
- 11:23Yeah.
- So you kind of have to, we take what we can, and we look at the mega trends, of course.
- 11:30But then, you just have to trust what you know.
- 11:35You know?
- 11:35You, you talk to your dealers, you talk to your markets, uh, you talk to your customers, you try to predict how things would go.
- 11:43And, of course, you need to then always have the way of, of pull back.
- 11:49You know, if it doesn't work- Yeah.
- 11:50you have to be able to pull back as well.
- 11:52And we have done that.
- 11:53We have also failed, you know?
- 11:56We started our US production, I think was, uh, '22, '23.
- 12:02Couldn't do it.
- Yeah.
- 12:03Couldn't do it.
- 12:04We probably chose a partner that wasn't optimal for us, and we tried to make round things square, you know?
- 12:13Right.
- Okay, yeah.
- 12:14And it just didn't work- It just didn't work, but-
- 12:15and we had to pull back.
- Yeah.
- 12:17And does it become a, a change quickly, otherwise it's just going to get worse?
- Yeah.
- 12:23And, and, you know, fail fast.
- 12:24It's like, be agile.
- Yeah.
- Fail fast, right?
- 12:26So if you d- think that this is not gonna do it, don't get too, too invested.
- 12:30Address it nice and early, start those conversations, yeah, yeah.
- 12:32You know when you, when they come, become your own babies, then you sort of just push and push- Yeah.
- 12:38and you, you don't let go.
- 12:40That's a, that's the, the scariest thing.
- 12:43So you have to be able to let go of something.
- 12:46For instance, we all love Saxdor 200, our first design.
- 12:51Our customers love it.
- 12:53It's a great, great, great boat to drive.
- 12:55It's fun.
- 12:56It's everything.
- 12:58But when the market was slowing down after COVID, we very fast saw that, uh-uh, small boats is gonna be a problem.
- 13:07We stopped the production early.
- Wow.
- 13:09We stopped very early, much earlier than some of our friends in the market.
- And we were right- Yeah.
- 13:15you know, to do that.
- 13:16And, and so, so that's what I mean, li- like, kill your darlings.
- 13:20You have to.
- 13:21Yeah.
- 13:21A bit of a prioritize, but prioritize constantly.
- 13:23Yeah.
- 13:23Uh- Once something might have been priority, the 200 sold well.
- 13:27Exactly.
- 13:27But as soon as that starts coming out, you need the fresh one, you need to innovate- Yeah.
- 13:31you need to say, "Okay, this is what's next."
- 13:32Yeah.
- 13:33And because your, your timeline's so long in manufacturing, you'll need- Indeed.
- 13:37to start that now for, what?
- 13:38A boat coming to market 3 years from now- Yeah.
- 13:404 years from now?
- 13:41Yeah.
- 13:42Yeah.
- 13:42Yeah.
- 13:42And that's what I meant when I said about looking at the data that's, kind of like, already old.
- How do you predict then 18 months, 2 y- you know, 48 months ahead?
- 13:52Yeah.
- 13:53How do you do that?
- 13:53Yeah.
- 13:54And so a l- a lot of suppliers watch this podcast, who supply boat builders.
- 14:00Is there anything changing or do you have a specific way that you engage with suppliers to be more long-term partnership things?
- 14:07Is there different types of supplies where you just want short-term, kind of, "Okay, we've seen an influx of demand, let's use you quick"?
- Mm-hmm.
- 14:14Is it
- 14:15Ho- how do you, how do you create that relationship?
- Well, I gu- I guess I'm not the perfect person to answer for our suppliers, but I would say that we have great r- great suppliers.
- We have great relationships with our suppliers.
- 14:28We like to think of them as they are our partners, really.
- Okay.
- 14:31Yeah.
- 14:32Um, and, uh, they are very devoted to our brand.
- 14:37They co-develop with us, um, you know, and, uh, and, uh, I would say that, um, it's a win-win for both of us, you know.
- 14:46When we're successful, they're successful, so, so we succeed together.
- Um- So would you say it's close to this, um, very consultative, long-term- Obviously, we have-
- 14:58oh, let, let's have some stability as opposed to just, kind of, "Oh, that's a great product.
- 15:01Yeah, let's, let's have it on this model, but maybe not the others."
- 15:04Exactly.
- 15:04Yeah.
- Uh, as we are a serial production company, we need to think that we c- that, that the solutions between the boats, uh, we try to consolidate.
- So it's easier for h- for us, instead of having so many different parts in each bo- in all the boats, it's better to align and then have the differentiators.
- 15:25So in that regard, we try to always look for suppliers for long-term relationships.
- 15:32Uh, of course, we have something that we just, "Hey, we saw something.
- 15:35Let's try."
- 15:36But usually, it's always a long-term relationship.
- 15:39And of course, we have different profile suppliers.
- 15:42The, but the strategic ones are very, very, um, close to us, and, and we work in tight collaboration.
- 15:49And, and does that tend to serve you well, in terms of risk mitigation, kind of building that trust, and generally just a bit of robustness in the supply chain?
- 15:59Mm-hmm.
- I think this is the key.
- 16:01Thi- thi- this is, uh, uh, maybe a question that, uh, is difficult to solve.
- 16:05Because when you make custom parts with, w- uh, custom, uh, custom, uh, customized parts- As soon as it hits customer, it's a nightmare.
- 16:12Yeah.
- 16:12, you know.
- 16:12And, and, and, and let's say, when you have customized parts with some supplier-You really can't wai- make them with another one, right?
- 16:21So you are dependent.
- 16:22So we are- Yeah.
- 16:23They have developed them together with us and they know how to do it, so it's not always easy to have the plan B.
- 16:29So we are also depended on our suppliers.
- Yeah.
- So maybe somebody could argue that risk management should be, should be an i- uh, should be an issue that we should have always 3 providers.
- It's a mutual risk.
- 16:40It's- But it's a mutual risk.
- 16:41for both sides.
- 16:42Yeah.
- 16:42Yeah.
- Yeah.
- 16:43Yeah.
- 16:44Okay.
- 16:44And what about, what about the future?
- 16:45What are we looking forward to?
- 16:47What are you working on now that we can kind of look forward to?
- 16:49Yeah.
- 16:49You don't have to be too specific.
- But what- Well, I think everybody can see that if we, if we
- 16:55Like we said, we started with, uh, Sacster 200, which was a 6meter boat costing about 50K.
- Yeah.
- 17:03Uh, we just introduced, uh, 460 in Dusseldorf- Wow.
- 17:06Yeah.
- 17:07which is a f- uh, over 15-meter-long boat, uh, costing, um, mm, 8, 900K.
- So, you know, we are moving towards bigger boats, for sure.
- 17:18Yeah.
- 17:18And, uh, um, you know, if you look at our name, Sacster Yachts, I'm sure there were people saying, "Sacster Yachts and you have a 6meter boats?
- 17:28What are-" Yeah.
- 17:28" what are you talking about?"
- 17:30Yeah, what's happening.
- 17:31Yeah, yeah.
- 17:31What's happening?
- 17:31But, uh, yeah, that has always been our plan, uh, to go bigger.
- 17:37Uh, and now is the time that we're doing it.
- 17:39The 460 is sort of the one in between the yacht line and the sort of the standard- Yeah.
- 17:45Sacsters.
- 17:46And let's see how far we go, and let's see how wide we go.
- 17:49But, uh, yeah.
- 17:51We'll find out.
- 17:52I think our design is, is, is well appreciated also in a bigger, bigger, um, category.
- 17:58And, uh, the drivability, I mean, the guys tested the 460 in rough conditions in Finland where it's produced.
- 18:06And, um, uh, yeah, okay, it wasn't fully equipped.
- 18:09We were still missing some parts, so it was a bit lighter, but, uh, it was, uh, 52 knots that it went easily.
- 18:17Wow.
- 18:17You know?
- 18:18Boom, just like that.
- 18:19Without any adjustments and anything, so.
- 18:21So, yeah.
- 18:23Yeah, it's a, always a driver's boat.
- 18:24Serious boat.
- 18:25Yeah, serious boat.
- 18:26Okay, fantastic.
- 18:27For sure.
- 18:27Una, thank you for coming on the podcast.
- 18:29Pleasure meeting you.
- 18:29Thank you for having me.
- 18:30Yeah.
- 18:30Thank you.
- 18:30A real pleasure.
- Thank you very much.
- 18:31Thank you.
- 18:33Everybody, if you enjoy content like this, make sure you're following here to see plenty more of it.
- 18:37All being well, we'll see you on the next episode.
- Bye for now.