Aptos’ Nikki Baird on AI and the Next Era of Retail POS | RTS 2026
In this Omni Talk Retail episode, recorded live at the Retail Technology Show 2026 in London, Chris Walton speaks with Nikki Baird, VP of Strategy & Product at Aptos, about what is actually shaping the future of retail.
Nikki explains why every meaningful technology decision must start with the consumer, and how understanding shifts in behavior is what ultimately drives operations, strategy, and innovation.
The conversation dives into AI, where Nikki offers a grounded perspective on where the industry stands today. While adoption is accelerating, most use cases remain surface level. The real…
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