Latest / Brooke and Jeffrey: Phone Taps / Phone Tap: Cable Price Auctioneer
Transcript
- 0:00Speaker 1: One eight hundred d ui away now offering free remote
- 0:02Speaker 1: consultations by phone or video conference for any criminal offense.
- 0:06Speaker 1: Trust Brooke, Jeffrey and Jose's friends with a free remote
- 0:09Speaker 1: consultation from Bradley Johnson Lawyers. Visit one eight hundred d
- 0:12Speaker 1: Uyowa dot com or call eight hundred day. You've been
- 0:18Speaker 1: waiting for it, and it's finally here. Today's brand new
- 0:21Speaker 1: phone tap. And you know, for years many people who've
- 0:26Speaker 1: stuck with the cable companies have found that they can
- 0:28Speaker 1: get a lower price by haggling with the customer service
- 0:31Speaker 1: person over the phone. I'm gonna say, I'm gonna quits money.
- 0:37Speaker 1: Everyone does that, that's the tactic. In fact, the guy
- 0:39Speaker 1: we talk with today is bragged to his girlfriend that
- 0:42Speaker 1: he's been doing this for years without fail. Well, the
- 0:45Speaker 1: cable company is about to turn the tables on him
- 0:48Speaker 1: because our own Jose Bolanos poses as a customer service
- 0:51Speaker 1: rep and he has a sneaky strategy to maybe even
- 0:56Speaker 1: get him to pay more. We never find out how
- 1:01Speaker 1: in your phone tap right now the twenty Hello, Hi,
- 1:10Speaker 1: this is Miles from Cable Customer Service. Is this Matthew Geller? Yeah? Hey,
- 1:16Speaker 1: Hey Matt we received your request that you'd like to
- 1:18Speaker 1: cancel your service, and I was hoping to speak to
- 1:21Speaker 1: you about that. Yeah, that's right, Okay, I like cancer.
- 1:25Speaker 1: Before we do that, though, may I ask why specifically? Well,
- 1:30Speaker 1: to be honest with you, you you guys are pretty expensive,
- 1:33Speaker 1: and I watched everything like on Netflix and Hulu. I
- 1:36Speaker 1: don't even really utle, I can see what you mean.
- 1:39Speaker 1: I do see here that you're currently paying one hundred
- 1:41Speaker 1: and twenty dollars a month. Is that correct? Yeah? And
- 1:43Speaker 1: that's like so expensive. I can't afford that. Sure, Um,
- 1:47Speaker 1: can I get one hundred and ten hundred and a month?
- 1:48Speaker 1: Hundred dollars? Maybe hundre dolls a month? Maybe do here
- 1:51Speaker 1: a month? Going once, going twice, and sold to the
- 1:53Speaker 1: man on the phone five dollars. Wait a minute, what,
- 1:58Speaker 1: I'm sorry? What I don't get what did you just
- 2:01Speaker 1: rample off the name? Oh? Like I'm at an auction No. Well,
- 2:04Speaker 1: in our customer feedback surveys, you've seen a lot of
- 2:06Speaker 1: people saying they just get annoyed by having these conversations
- 2:09Speaker 1: in general. So I thought that I would make them
- 2:12Speaker 1: a little more fun by doing it in an auctioneer voice.
- 2:14Speaker 1: So anyway, ninety five. We're good on that price, I said, final, No,
- 2:20Speaker 1: I sent in an email, I can't sell well, I
- 2:24Speaker 1: don't understand what you're trying to do. Let me give
- 2:27Speaker 1: you a little insider secret here. Okay, okay, okay, I
- 2:31Speaker 1: technically can't say it to you because this call is
- 2:34Speaker 1: being recorded. Okay, but if you say a certain price,
- 2:39Speaker 1: then maybe we can get to that price and I
- 2:41Speaker 1: can agree with you on it. Oh you know what
- 2:44Speaker 1: I mean? Okay, okay, Um, so let's start to bidding. Um,
- 2:49Speaker 1: how about what's so funny? An? I? Dude? That was really?
- 3:02Speaker 1: Are you a comedian? What I mean? No? Hold on, Look, look,
- 3:09Speaker 1: remember it's being recorded, so if you say things faster, right,
- 3:13Speaker 1: they may not catch the number. So why don't you
- 3:16Speaker 1: try it in that auctioneer stable that I was doing,
- 3:18Speaker 1: and then we can go from there. Okay, So I okay,
- 3:22Speaker 1: here's the deal. I really do want the price to
- 3:24Speaker 1: be lowered. That's like it was. Really the reason of
- 3:27Speaker 1: my email was not to camp gold, but like to
- 3:30Speaker 1: get it lower because a lot of people do that.
- 3:32Speaker 1: If you yeah, we can get it. Yeah. Everyone thinks
- 3:34Speaker 1: they know the cable company more than we get it. Look,
- 3:36Speaker 1: let's start doing the auction. So just started one hundred
- 3:39Speaker 1: and twenty dollars and go down, dude, I'll walk you
- 3:41Speaker 1: through this, Okay, Okay, I guess I can. I can
- 3:44Speaker 1: try this. Um let's see one twenty one he sold? Old,
- 3:52Speaker 1: you did it, good job, man. Wait a minute, No, no, no,
- 3:55Speaker 1: I want to go down. I'm paying one twenty now,
- 3:57Speaker 1: I already said sold though, that's the rules of auctions.
- 4:00Speaker 1: I can't. Yeah, but you told me. You told me
- 4:02Speaker 1: to start at one twenty. Well, you gotta remember I
- 4:04Speaker 1: still have a job to do. I still work for
- 4:05Speaker 1: the cable company. But when twenty is the price that
- 4:08Speaker 1: I'm already paying, you know, but we can lock that
- 4:11Speaker 1: price in so you never pay more or less. No,
- 4:13Speaker 1: that's the value I email if he gets the price down.
- 4:17Speaker 1: You told me that I could lower it if I
- 4:19Speaker 1: started one twenty doing this stupid option fit. I don't understand. Okay,
- 4:24Speaker 1: I want it's lowered, all right. No, I understand your upset.
- 4:27Speaker 1: Yeah I am, and I'm hearing that. Okay, So why
- 4:30Speaker 1: don't we start again to give you another shot. Let's
- 4:34Speaker 1: start at one thirty. Go Why am I going off? Hey?
- 4:39Speaker 1: Look who's thinking now? Huh? Look at you. You're learning. Well,
- 4:42Speaker 1: who's not thinking? Let's start in the middle one twenty
- 4:45Speaker 1: five fifty meeting in the middle. I want to He
- 4:48Speaker 1: doesn't even get your HBO, so I don't know what
- 4:50Speaker 1: you're who's the crazy one? Now the stretching you just
- 4:55Speaker 1: put me through. You're giving me three HBO. Let's how
- 5:00Speaker 1: about if I give you free everything? Wait? What Disney Plus, Netflix,
- 5:06Speaker 1: HBO Max and even my own personal streaming service Brooke
- 5:10Speaker 1: and Jeffrey plus I don't even have. Is like, I
- 5:13Speaker 1: don't want your stupid not Mark and Mindy, Brooke and
- 5:16Speaker 1: Jeffrey very close though, He's gonna Nickelodeon show man like,
- 5:20Speaker 1: I don't know what you are. You watch you you
- 5:22Speaker 1: know I am a pervert. But no, dude, this is
- 5:27Speaker 1: not a Nickelodeon show. This is actually a prank phone call.
- 5:30Speaker 1: None of this is Wait what do you talk? What?
- 5:33Speaker 1: What are you talking about? Yeah, this is a prank
- 5:35Speaker 1: phone call. Your girlfriend Caitlin set you up. She listens
- 5:38Speaker 1: to our show. God, yeah, dude, she got you really good.
- 5:42Speaker 1: She told us. You're always saying you're gonna threaten to cancel. Oh,
- 5:45Speaker 1: I'm gonna threaten to cancel. That's gonna work. Usually it
- 5:49Speaker 1: does work. Okay, So what I'm hearing is you're saying
- 5:52Speaker 1: two hundred dollars, two undred dollar, two hundred fifteen dollars
- 5:54Speaker 1: five year contract to Brooke and Jeffrey, plus of course,
- 6:00Speaker 1: so weeke up every morning with funk taps weekday mornings
- 6:06Speaker 1: all the twenties, Brooke and Jeffrey in the morning,