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Creating Unforgettable Customer Experiences Online | Stephen Kubiak of Universal Parks & Resorts

How does the Universal Studios Parks + Resorts team engage guests online after they leave the attractions? You’ll find out during this interview with Stephen Kubiak, Manager of Social Strategy & Content for the Universal Parks. Stephen not only shares how to create unique experiences for audiences on social media, he also shares how Twitter became one of Universal’s top platforms for engagement and how you too can create world-class social media campaigns for your business. Grab a drink and listen in.

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