Latest / The Turn: Blue Collar to Billions / She Sold a $129M Company Without Running a Sale Process
Transcript
- 0:01Kory Mitchell: Welcome back to The Turn.
- 0:02Kory Mitchell: I'm Kory Mitchell of Iconic Founders.
- 0:05Kory Mitchell: Last week we connected with Theresa Eaton.
- 0:07Kory Mitchell: She bought an electrical contracting business.
- 0:10Kory Mitchell: She put debt on it and had to put a personal guarantee on the business.
- 0:15Kory Mitchell: She went through a ton of struggles in the beginning.
- 0:18Kory Mitchell: But the story of how she grew it and ultimately sold it is amazing.
- 0:22Kory Mitchell: So let's get into it.
- 0:24Kory Mitchell: Going to some of these improvements that you brought to the table, what were, you know, you called it a dusty diamond.
- 0:31Kory Mitchell: I love that, because that's not a term that I've heard before.
- 0:34Kory Mitchell: Uh, and I'm definitely going to use it.
- 0:36Kory Mitchell: What were some of the things that you, you know, you brought to the table to the business that helped it to operate better?
- 0:44Kory Mitchell: And you talked about business development.
- 0:46Kory Mitchell: But were there other tools, whether it be technology or CRM or whatever it might be, that where you took this dusty diamond that had sort of an old way of doing things, very old school, and brought it into the future?
- 1:02Theresa Eaton: Yeah.
- 1:02Theresa Eaton: Um, yes, we implemented Net Suite.
- 1:06Theresa Eaton: So we were on QuickBooks and we did the whole Net Suite conversion.
- 1:09Theresa Eaton: And that, not gonna lie, it was painful, but very, very additive to the company long term.
- 1:16Theresa Eaton: And so everyone really bought in over the time that it took to kind of go live.
- 1:22Theresa Eaton: We really streamhouse, uh, streamlined, excuse me, our warehouse operations, kind of basic stuff, but that we hadn't been doing, even just like picking and receiving, having separation of shifts, more delineated, having different roles, having a safety person, you know, things like that that were real basic, but just again, hadn't been done at this mom and pop type organization.
- 1:44Theresa Eaton: And then also, this sounds silly, but having things not bureaucratic and not overly processed, but having a defined cadence for certain things.
- 1:56Theresa Eaton: So we did have a managers' meeting where every Monday, and that happened before me, so I don't want to, you know, take credit for that, but all The managers of procurement of um the warehouse, of finance, of sales, of IT, and then me, we all get together every Monday and we still do that.
- 2:16Theresa Eaton: But then we did that within the division.
- 2:19Theresa Eaton: So we, you know, kind of man, I mandated that, hey, if you're leading this whole sales team, you guys need to have, even if it's a bi-weekly meeting and have some accountability and have a certain program that you go through in those meetings.
- 2:31Theresa Eaton: And again, it's so basic, but when you're coming into a business that's just been operating in The same way for 40 years, even these little levers really do make an impact.
- 2:41Theresa Eaton: So we also, of course, did that with our customers, and they were shocked and surprised that suddenly Wecs wanted to have a every other week meeting with them to review our current projects and potential joint forecasted project projects.
- 2:54Theresa Eaton: But that was not something we did before that.
- 2:57Theresa Eaton: It was just very, like I said, answer the phone.
- 2:59Theresa Eaton: So all these kind of just basic things that, again, the dusty diamond just needed to be shined up.
- 3:07Kory Mitchell: Well, look, they might sound basic, but I see 80, 90% of businesses in the country that I work with that that that are similar, like they're $20, $30 million revenue businesses that also are missing those basics.
- 3:21Kory Mitchell: And um, you know, it takes an outside perspective often to, you know, give people those ideas.
- 3:27Kory Mitchell: And it also takes someone who's who's open to change.
- 3:32Kory Mitchell: And so many founders, you know, just don't really want to change because you know what, I'm making good money.
- 3:37Kory Mitchell: Um, you know, what it ain't broke, why would I why would I fix it?
- 3:41Kory Mitchell: Which is kind of like what you walked into.
- 3:43Kory Mitchell: A whole bunch of people say, we're doing it this way.
- 3:45Kory Mitchell: Like, why are you messing with a good thing?
- 3:47Theresa Eaton: Yes.
- 3:47Kory Mitchell: Um what about like how, you know, you mentioned like this sales reporting, but in terms of how you thought about transparency, whether it be like dashboarding or some kind of KPIs, how did you think about um communicating how the business was doing or projects were doing with each of the various teams?
- 4:10Theresa Eaton: Yeah.
- 4:10Theresa Eaton: So that was another thing that we implemented was I launched a quarterly business review internally.
- 4:17Theresa Eaton: So everybody had and has KPIs and KSIs, key strategic initiatives.
- 4:25Theresa Eaton: And then they actually, I put the onus on them.
- 4:29Theresa Eaton: So finance, for instance, or procurement or sales, but come up with your what you want to achieve for the next year and then put it into an X at the time Excel spreadsheet.
- 4:41Theresa Eaton: And just we're gonna track this every quarter and have a discussion about where we are in the continuum as it relates to progress.
- 4:47Theresa Eaton: And so, you know, I think having them come up with their own and and also the benchmarking, like where they expected to be and what the actual KPUI is, was very helpful because they had some sense of, well, I came up with this and accountability and ownership.
- 5:03Theresa Eaton: So I like that, and that's something we've continued to do.
- 5:07Theresa Eaton: Sometimes we get busy and we have to reschedule it, but definitely quarterly.
- 5:11Theresa Eaton: We also have monthly kind of deep dives where we go and each talk about our division for, you know, about 30 minutes each.
- 5:20Theresa Eaton: So it's kind of a two-hour session because I have five different divisions.
- 5:24Theresa Eaton: So that kind of again, taking a moment to get away from the day-to-day hectic fray and just do a quick, not that quick, but 30 minutes quick for each division dive into it and just in that way people get talking and may notice other things about the division that they've had to deal with and be able to have an open, safe space to be able to talk about it.
- 5:48Kory Mitchell: So just to be clear, you did that all together, right?
- 5:52Kory Mitchell: So these five divisions are all talking for a half hour.
- 5:55Kory Mitchell: It's another thing I see that's a big mistake is all these, you know, sort of one-on-one meetings that are siloed, right?
- 6:02Kory Mitchell: So you're actually you know, cross-communicating so that The individual team members are coming up with their own, you know, these rocks or whatever you call them, depending on what your systems are, in terms of long-term goals.
- 6:13Kory Mitchell: I love that.
- 6:14Kory Mitchell: I mean, that's really how value is created.
- 6:17Kory Mitchell: But then you're also cross-pollinating so everyone else knows what the others are doing.
- 6:22Kory Mitchell: It also allows theoretically for the team to collaborate and help one another out to win together.
- 6:28Theresa Eaton: I agree.
- 6:29Theresa Eaton: And it makes it kind of humanizes it when people hear about others' goals or fears or oh, this is a bottleneck I'm facing or really sucked at doing this.
- 6:38Theresa Eaton: And it makes people have more empathy for the other, especially if they're sometimes a little bit at odds, like maybe finance and sales, or you know, the warehouse ops and sales or whatever it may be.
- 6:49Theresa Eaton: And when they can hear the problems and and good things that are happening across the organization, I think it really builds trust.
- 6:57Kory Mitchell: So you you get this baby up to 120 million.
- 7:02Kory Mitchell: Um that's like 129.
- 7:05Kory Mitchell: Yeah, yeah.
- 7:06Theresa Eaton: I don't want to don't get me out of 9 million, please.
- 7:09Kory Mitchell: Well, yeah, nine is a lot of money.
- 7:10Kory Mitchell: Yeah, totally.
- 7:10Kory Mitchell: 129.
- 7:11Kory Mitchell: I mean, that's a real business, first of all.
- 7:14Kory Mitchell: That's a serious business.
- 7:15Kory Mitchell: What made you decide to think about selling the business?
- 7:18Theresa Eaton: Yeah.
- 7:19Theresa Eaton: I felt like I had added as much value to the low-hanging fruit that I personally could bring to the table and the team that I had.
- 7:29Theresa Eaton: My personal guarantees had thankfully been relinquished at that point.
- 7:32Theresa Eaton: I had negotiated if we struck a certain level of profitability in EBITDA that they would never be reinstated and after that.
- 7:39Theresa Eaton: And so when we hit that mark about two years ago, that thankfully was removed.
- 7:44Theresa Eaton: But there's still an inordinate amount of pressure on you as a you know majority sole business owner.
- 7:51Theresa Eaton: And so I wanted to do this, but I wanted it to do it on an accelerated basis with a bigger team and be able to really target the market that I'm in while it's hot.
- 8:01Theresa Eaton: Because I do think if you do not act and you're not even, frankly, a first mover, you're already behind.
- 8:06Theresa Eaton: And so for me, us hitting the market on the data center side as fast as we possibly could with no errors was like the key to success.
- 8:16Theresa Eaton: And in order to do that in the best way possible, we needed a partner.
- 8:20Theresa Eaton: So that's why I took on the private equity partner that I did.
- 8:23Theresa Eaton: Now, the thing that was interesting to me and that I love about this partner is that the chairperson of now at WECS, who's uh one of the co-founders of the firm, he was CEO of one of my larger competitors for many years.
- 8:40Theresa Eaton: So he has deep electrical knowledge.
- 8:42Theresa Eaton: He also was the former boss's boss's boss.
- 8:46Theresa Eaton: He was the top boss of my chief commercial officer, my CEO.
- 8:51Theresa Eaton: And so there was that inherent trust and understanding both in the marketplace as well as his character and his ability to add value.
- 8:59Theresa Eaton: So that was also a big driver for me.
- 9:02Theresa Eaton: Um, and then they had a desire to buy another one of my competitors that's actually in a different market in the Power Gen space and merge them together.
- 9:14Theresa Eaton: That uh competitor had a lot more basically cable management services associated with it.
- 9:20Theresa Eaton: So cutting and paralleling and pulling heads and stocking of master reels and doing all the things.
- 9:26Theresa Eaton: We were really more of a straight distributor, didn't have all that we had the knowledge and could do takeoffs and all that stuff.
- 9:33Theresa Eaton: We didn't have the skills to do all of the kind of boots on the ground type work on the cable.
- 9:38Theresa Eaton: And so when the private equity firm said, hey, we also want you to get to know this company because we'd like to buy the two of you or invest in the two of you concurrently, that was a huge draw too.
- 9:48Theresa Eaton: Because at that point, the hyperscalers and all their GCs and electrical contractors were asking WECS to provide those services.
- 9:55Theresa Eaton: And we didn't, we were gonna fall behind.
- 9:58Kory Mitchell: So just so I understand, did did they come to you like unsolicited and asked to make an investment, or did you run some kind of a sell-side process?
- 10:09Theresa Eaton: I did not run any kind of sales-side process.
- 10:11Theresa Eaton: I put a few feelers out, including obviously, I think we've talked a lot about it today, but transparency with your key team, really across the organization.
- 10:22Theresa Eaton: I didn't talk about this across the organization, but I did with my key team.
- 10:26Theresa Eaton: So my chief commercial officer knew that we were looking to take on a partner.
- 10:31Theresa Eaton: I had given him some equity in the business.
- 10:33Theresa Eaton: So he was excited about it as well.
- 10:36Theresa Eaton: And then he just kind of thought through his Rolodex.
- 10:39Theresa Eaton: I thought through my Rolodex.
- 10:40Theresa Eaton: And then he said, I think this guy who used to be my CEO of my company when I was a peon, I'm pretty sure he's at this PE firm.
- 10:48Theresa Eaton: And I was like, oh, that's so interesting.
- 10:50Theresa Eaton: It's so great to find a PE guy who has really great ops experience and leadership capabilities.
- 10:55Theresa Eaton: And he wasn't going to run the company, but he was gonna, you know, get involved and become chairman.
- 10:59Theresa Eaton: And so I think what happened was my CCO put a fueler out through a mutual connection to this guy.
- 11:07Theresa Eaton: And then that guy immediately called us and said, Hey, can we have a meeting, please?
- 11:10Theresa Eaton: And so that's how it all kind of snowballed.
- 11:13Kory Mitchell: If you've ever wondered what your business is worth, these are the conversations I have with owners of blue-collar industry businesses all the time.
- 11:21Kory Mitchell: We work just in the construction industry.
- 11:24Kory Mitchell: And because we're in the market, we look at what valuations are, we look at what buyers actually want to see.
- 11:31Kory Mitchell: And so that helps us work with our clients to prepare their business to maximize the value.
- 11:38Kory Mitchell: And so whether you're selling now or selling in 20 years, these are lessons that we have learned, and it will just make your business better and definitely more value.
- 11:48Kory Mitchell: Reach out to us at iconicfounders.com.
- 11:51Kory Mitchell: Send us a note at info at iconicfounders.com.
- 11:56Kory Mitchell: So, you know, one of the things I do for clients is I try to get, you know, higher value and create value and all these things to make sure that owners get the most money at transaction as well as get the right partner.
- 12:08Kory Mitchell: Sounds like you'd kind of targeted a partner to a certain degree, but how do you figure out how to price the asset?
- 12:15Kory Mitchell: How do you make sure you're getting the right deal when you have no real leverage with a community of other buyers that are, you know, yeah, trying to, you know, get your business at the same time, to make sure you you get some leverage when you're negotiating.
- 12:29Theresa Eaton: Yeah, I think that's key.
- 12:31Theresa Eaton: And I think if I hadn't, first of all, I don't have any regrets on it.
- 12:35Theresa Eaton: They're a great partner, but in a different market that's not moving quite as fast in The need for speed in order to stay apprised of like, you know, on the cutting edge, I think running a process is great because you do really maximize value.
- 12:51Theresa Eaton: I had enough of a sense from my PE days, as well as also looking at transactions in the market that were disclosed to kind of know where we were.
- 13:01Theresa Eaton: But if they hadn't come to the table at that valuation, then you know, I wouldn't have done the deal.
- 13:08Theresa Eaton: And so I think having more opportunities of potential buyers and getting to cherry pick is wonderful.
- 13:16Theresa Eaton: So I really respect what you do because if, you know, I think it really protects a lot of sellers from getting a bad deal.
- 13:24Kory Mitchell: Yeah.
- 13:24Kory Mitchell: Well, look, you have some unusual skills for an electrical owner, right?
- 13:28Kory Mitchell: You know, having worked in a private equity fund.
- 13:30Kory Mitchell: And yeah, um, it's definitely um very unusual, um, really cool to see.
- 13:36Kory Mitchell: Um, so so you do the deal, you're happy with the number.
- 13:40Theresa Eaton: Yeah.
- 13:41Kory Mitchell: Um, it sounds like you rolled over equity and you still have ownership.
- 13:44Kory Mitchell: So maybe maybe tell us about what's eve what's evolved since the deal and you know, how the partnership has gone and maybe what's changed since the transaction.
- 13:53Theresa Eaton: When they first came to me, The PE firm, they said, would you like to be CEO of if we buy this other business and run the whole thing?
- 14:00Theresa Eaton: And I have to be honest, my ego is like, yeah, I want to do that.
- 14:04Theresa Eaton: But the last half decade was a lot.
- 14:07Theresa Eaton: Like I mentioned, there were a lot of different pieces that went into it.
- 14:10Theresa Eaton: And I just started thinking, you know, take the ego out of it.
- 14:15Theresa Eaton: You want to build something and have fun doing it, but I also want to just relax a little bit, like take the foot off the accelerator from going 120 every day to maybe going 80.
- 14:26Theresa Eaton: And so then I got to know the CEO of the other business, and he's an amazing guy, really nice person, but also as a good operator.
- 14:33Theresa Eaton: And I immediately felt trust.
- 14:35Theresa Eaton: And then I did a lot of calls and found out that trust was warranted.
- 14:39Theresa Eaton: And so I said we had this funny dinner where I said, okay, so I think I'd like, you know, you can be CEO of The whole thing.
- 14:45Theresa Eaton: And he goes, No, no, you can be CEO.
- 14:47Theresa Eaton: And we both pointed at each other and I said, I said it first.
- 14:50Theresa Eaton: So that was, you know, a bit of an emotional thing.
- 14:53Theresa Eaton: I can definitely set tell, like when someone like Bruce, who's not just The CEO, but the founder, and this is his baby 40 year, you know, for 40 years, how emotional that probably is.
- 15:04Theresa Eaton: This was just five years for me, and I it's still emotional, um, changing roles.
- 15:08Theresa Eaton: So I'm the Chief Strategy Officer now.
- 15:10Theresa Eaton: It's kind of interesting.
- 15:10Theresa Eaton: I'm the largest individual shareholder still.
- 15:14Theresa Eaton: So the PE firm being the majority, and then me.
- 15:16Theresa Eaton: Sure.
- 15:17Theresa Eaton: But it's really nice because A, I really trust the team.
- 15:21Theresa Eaton: And B, I'm again, not just it's not just my Chief Commercial Officer and me driving the growth.
- 15:28Theresa Eaton: Um, and granted, we have a lot of other great people on our team.
- 15:31Theresa Eaton: So I don't mean to just make it the two of us, but a lot of days when we have very stressful events or we might be losing a customer or had the sales team to deal with that walks out the door, it was him and me.
- 15:40Theresa Eaton: Um, and so now that we have this great team that's broader, it's like the same level of caliber, but just a bigger team and not as much, you know, personal balance sheet risk.
- 15:50Theresa Eaton: It's so much more fun.
- 15:51Kory Mitchell: When Theresa Eaton sold the company, she sold it to a private equity fund.
- 15:56Kory Mitchell: And interestingly, she did not hire an advisor.
- 16:00Kory Mitchell: She sold it to someone who was in the space who was a real expert.
- 16:04Kory Mitchell: They were on the board of advisors of this fund, and she was able to get comfortable that she would be surrounded by people who really knew what they were doing and who could really unlock value.
- 16:14Kory Mitchell: She decided to roll equity into that platform.
- 16:17Kory Mitchell: But what was interesting is she didn't take the CEO role.
- 16:21Kory Mitchell: She was able to actually accept the fact that there was another leader that she was excited about to run the company, to partner in one of the other businesses that she merged with.
- 16:31Kory Mitchell: Sometimes these private equity stories they end up really different.
- 16:35Kory Mitchell: In this case, she negotiated directly with the buyer.
- 16:38Kory Mitchell: She didn't run any kind of a process, and she's thrilled with the partnership so far.
- 16:42Kory Mitchell: I'm looking forward to seeing where it ends up on the other side when they grow this thing even more.
- 16:48Kory Mitchell: Okay, so you you close.
- 16:50Kory Mitchell: Now you're not the CEO, which is, you know, kind of strange, and you've got to set your ego aside.
- 16:55Kory Mitchell: But did did the PE make any immediate moves or changes that um, you know, that have shifted how the business operates?
- 17:03Theresa Eaton: No, you know, it's funny.
- 17:04Theresa Eaton: There are a few things that I will confess I delayed on doing once I decided I was going to take on a partner, sell the business, however you want to say it.
- 17:13Theresa Eaton: I waited because I thought they might be disruptive.
- 17:18Theresa Eaton: I disclosed things that I wanted to do, but I waited.
- 17:21Theresa Eaton: And The funny thing is, we haven't done them still.
- 17:26Theresa Eaton: And I think that is a difference when you take on a PE partner, is I do think they're very averse to making big sweeping changes in certain regards because they bought what they bought.
- 17:38Theresa Eaton: And so there's a little bit of that push and pull, but I also feel supported.
- 17:44Theresa Eaton: And as an example, like that Texas warehouse, it's it's over a million bucks a year that we pay for that thing.
- 17:50Theresa Eaton: And the PE firm didn't even blink an eye when we advocated for it and didn't have all the contracts lined up to, you know, make sure that we had that full and ready to go in terms of the customer demand.
- 18:03Theresa Eaton: We we already have it now, which is great.
- 18:05Theresa Eaton: But when we were making the decision two months ago, it wasn't all clear.
- 18:09Theresa Eaton: So, you know, the PE firm has been really supportive about our growth and taking big steps and making new hires, additional hires to support the team and grow.
- 18:17Theresa Eaton: But there are other things that I still would like to do that we just haven't, you know, addressed yet.
- 18:23Kory Mitchell: So at this point, I mean, you're still you're still in the business, you're still operating, you're a large shareholder.
- 18:29Kory Mitchell: Um do you think you're gonna stick around?
- 18:33Theresa Eaton: Yeah.
- 18:34Theresa Eaton: I'm gonna stick around until whatever the next iteration is.
- 18:36Theresa Eaton: And then after that, someone it can be someone else's full baby.
- 18:39Theresa Eaton: Um, for now, it's still just a lot of fun.
- 18:42Theresa Eaton: Like I said, it feels more fun.
- 18:44Theresa Eaton: I really respect the team.
- 18:45Theresa Eaton: We're getting so much traction with The customers.
- 18:47Theresa Eaton: Our market is super hot, rising tide lifts all boats.
- 18:50Theresa Eaton: So as long as we execute and then keep out, you know, our on our business development mission, which we're doing, and getting repeat business and having the, you know, the whole snowball effect, it's great.
- 19:02Theresa Eaton: Like there's no reason to to leave.
- 19:04Theresa Eaton: It is also nice to have a better chunk of change in my pocket, not gonna lie.
- 19:08Theresa Eaton: So that's that's a nice thing where I wake up in the morning and I'm just energized, energized about it rather than stressed.
- 19:17Kory Mitchell: Yeah.
- 19:17Kory Mitchell: So you you get liquidity.
- 19:20Kory Mitchell: Um, so what was that like?
- 19:22Kory Mitchell: And yeah, what yeah, like what do you like did anything change for you?
- 19:26Kory Mitchell: I mean, in terms of like given the size of the business, I can only interpret that you got a meaningful chunk of change.
- 19:32Kory Mitchell: And so, like, what changed for you emotionally or or whatever?
- 19:37Kory Mitchell: I guess what just what tell tell us what changed for you when that happened?
- 19:41Theresa Eaton: Yeah, you know, I think when you're when you own a business and especially, you know, we're a distributor, it's a sales organization at its heart.
- 19:50Theresa Eaton: We, of course, we have a lot of inventory and other things, but you're very people dependent.
- 19:55Theresa Eaton: So again, when the people walk out the door, as you've had experience with, it's terrifying and things can change on a dime.
- 20:02Theresa Eaton: Any day there's some new problem that can arise that can totally derail the business hypothetically.
- 20:08Theresa Eaton: So every day you wake up feeling, okay, well, this is a good day.
- 20:13Theresa Eaton: Phew.
- 20:13Theresa Eaton: Um, and you know, it when you go to bed at night, you have the same reaction, assuming it's been a good day.
- 20:19Theresa Eaton: Yet you still always feel, or I did, unsettled that knowing like something major could go wrong.
- 20:26Theresa Eaton: An employee could get hurt.
- 20:27Theresa Eaton: You don't want that to happen.
- 20:28Theresa Eaton: Also, they could sue you.
- 20:29Theresa Eaton: So even though you have DNO insurance, it's still, is it enough?
- 20:32Theresa Eaton: You know, all these things.
- 20:34Theresa Eaton: And so I do think when you sell the business, it just feels like you can take a big sigh of relief.
- 20:40Theresa Eaton: Um, I didn't do anything crazy other than after a month I bought myself a ridiculous car.
- 20:46Theresa Eaton: But other than that, I haven't done anything wild.
- 20:49Kory Mitchell: Well, I'm gonna ask you the literally the trillion dollar question.
- 20:54Theresa Eaton: Uh-oh.
- 20:55Kory Mitchell: So everybody in the world is predicting or guessing when The AI bubble is going to burst.
- 21:04Kory Mitchell: And you are really as close to it as anybody is in the country.
- 21:09Kory Mitchell: What's your feeling on how long this thing goes on?
- 21:15Theresa Eaton: Yeah.
- 21:16Theresa Eaton: You know, it is a really hard question to answer, I have to say.
- 21:20Theresa Eaton: One of the things I learned about being in the oil field is things can change on a dime.
- 21:26Theresa Eaton: So you don't know with big macro things, especially, and uh by the way, I learned this in solar too, when policy changes happen, there's regulation.
- 21:36Theresa Eaton: So I don't know is the short answer.
- 21:39Theresa Eaton: And I just don't want to guess because there could be any number of factors that could inhibit it, but the demand is outrageous in a positive way for anyone in the electrical world.
- 21:52Theresa Eaton: So that's why I wanted to roll forward so much equity going forward.
- 21:56Theresa Eaton: I wanted a safeguard, but I was like, oh, I cannot just run away at this point, right?
- 22:02Theresa Eaton: When things are really the trajectory is amazing.
- 22:04Theresa Eaton: And so I don't know.
- 22:05Theresa Eaton: But but to your point, there's a lot of backlash in the news.
- 22:08Theresa Eaton: You know, I met with one of the hyperscalers' chief lobbyists, and she said every day she is just fighting a massive fire.
- 22:16Theresa Eaton: So it's there.
- 22:17Theresa Eaton: But anytime there's a successful industry, whether it's oil and gas, data centers, whatever it may be, there's just going to be so much heightened scrutiny from the public markets, particularly with something like this that is changing the way we live our lives on a daily basis.
- 22:30Kory Mitchell: Completely.
- 22:31Kory Mitchell: Well, um I've I've loved hearing your story.
- 22:36Kory Mitchell: But you ran this amazing playbook, you know, you unlocked tremendous value.
- 22:41Kory Mitchell: Um, you focused on culture, um, which is really hard.
- 22:45Kory Mitchell: And it's hard to change culture, and it's hard to change these embedded habits.
- 22:50Theresa Eaton: Yeah.
- 22:50Kory Mitchell: Um, you, you know, you added new service lines, you had to pivot when things got hard because the bank came calling and wanted its interest.
- 22:58Kory Mitchell: So many things that I think our audience, one, can learn from, but two, um, really appreciates because these are the hard things that owners of businesses in this space go through.
- 23:12Kory Mitchell: So I appreciate you.
- 23:13Kory Mitchell: Yeah, they're very, very real and they're very like visceral, and you have to experience them.
- 23:19Kory Mitchell: And and it's those moments of opportunity come from these really hard lessons learned, like you dealing with a bank debt where your life is on the line because you've literally personally guaranteed a big number, you know.
- 23:33Theresa Eaton: Yeah.
- 23:34Kory Mitchell: So thank you for being willing to share with us.
- 23:37Theresa Eaton: Thank you.
- 23:38Theresa Eaton: I love your story too, Kory.
- 23:39Theresa Eaton: It's super inspirational.
- 23:41Theresa Eaton: And so I was very honored when you asked me to come on here.
- 23:43Theresa Eaton: So thank you.
- 23:44Kory Mitchell: You know, look, we've had so much really positive response to this show from people in the industry and and others that just like love hearing success stories.
- 23:53Kory Mitchell: Yeah.
- 23:54Kory Mitchell: Um, you know, because that I think it's the what makes the country truly a great country is the American dream.
- 24:01Theresa Eaton: Yeah.
- 24:02Kory Mitchell: That truly is.
- 24:02Kory Mitchell: I mean, it's truly the American dream.
- 24:04Kory Mitchell: And it can happen in five years.
- 24:08Theresa Eaton: Well, I think that's what you know.
- 24:09Theresa Eaton: Part of what motivated me is just for 14 years, I watched 3,000 different entrepreneurs realize the American dream.
- 24:18Theresa Eaton: And that was so exciting.
- 24:18Theresa Eaton: And I'm like, what am I doing sitting here crunching numbers and watching other people do it?
- 24:24Theresa Eaton: So it's really fun when you get to go out and do it on your own.
- 24:28Kory Mitchell: Absolutely.
- 24:29Kory Mitchell: Thanks for joining us on The Turn.
- 24:31Kory Mitchell: I hope next week you'll join us again when we come back for another awesome story from founders in the built environment.
- 24:38Kory Mitchell: Let's win.