Latest / Brooke and Jeffrey: Phone Taps / Phone Tap: Shopping Cart Charge

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Phone Tap: Shopping Cart Charge · Brooke and Jeffrey: Phone Taps

• 0:00
  Speaker 1: It's broken Jeffrey in the morning, and we got an
• 0:01
  Speaker 1: email from a guy who's been married for about twelve
• 0:04
  Speaker 1: years to his loving wife. They laughed together at the
• 0:08
  Speaker 1: greatest time, and he's like, man.
• 0:11
  Speaker 2: You gotta do it.
• 0:13
  Speaker 1: You gotta prank her because her biggest weak spot is
• 0:16
  Speaker 1: being overcharged for dumb things. She can't handle it, and
• 0:21
  Speaker 1: she'll probably lose it on you if you keep needling her. Well, sir,
• 0:25
  Speaker 1: we can do that. In fact, it's kind of our specialty.
• 0:29
  Speaker 1: In your phone tap right now.
• 0:31
  Speaker 2: Brooking Jeffrey's phone taps on the twenties. Hello, good morning.
• 0:37
  Speaker 1: I'm calling from Groceries and Pharmacy. Am I speaking with
• 0:40
  Speaker 1: CLAIREML you are Hi, Hi Claire. My name is Frankfurter.
• 0:47
  Speaker 1: I'm one of the supervisors.
• 0:49
  Speaker 3: How can I help you.
• 0:50
  Speaker 1: I'm just reaching out because I got your information from
• 0:52
  Speaker 1: your rewards card, and first of all, I want to
• 0:55
  Speaker 1: thank you for being a loyal Rewards member over the
• 0:58
  Speaker 1: past seventeen years.
• 1:00
  Speaker 3: Oh sang, no problem. I mean it's where I get
• 1:04
  Speaker 3: my groceries, so.
• 1:06
  Speaker 2: Oh yeah, amen to that. Damn right.
• 1:10
  Speaker 1: So anyway, the real reason for my call today is
• 1:13
  Speaker 1: one of my cashiers mistakenly didn't ring you.
• 1:17
  Speaker 2: Up for a cart charge.
• 1:19
  Speaker 1: Oh what Yeah, so you're going to see an extra
• 1:22
  Speaker 1: five dollars and fifty cents on your credit card bill
• 1:24
  Speaker 1: coming up, and I just didn't want you to be alarmed.
• 1:28
  Speaker 3: What is a cart charge? What is that for?
• 1:31
  Speaker 2: Oh, the cart charge? You've seen the signs around the store.
• 1:36
  Speaker 3: No, I haven't.
• 1:37
  Speaker 1: Oh huh, that's interesting because they're pretty hard to miss.
• 1:41
  Speaker 1: But it's just now, whenever you're inside the store, if
• 1:44
  Speaker 1: you're using one of our shopping carts, you're considered to
• 1:46
  Speaker 1: be renting it.
• 1:48
  Speaker 3: You've got to be crazy.
• 1:50
  Speaker 1: Uh, actually, ma'am, I'm not crazy. In fact, I've passed
• 1:54
  Speaker 1: a lot of psychological tests that my ex wife.
• 1:57
  Speaker 2: Put me through.
• 1:58
  Speaker 3: I don't care about that. You're calling be talking about
• 2:01
  Speaker 3: a cart charge.
• 2:01
  Speaker 2: Or whatever the right.
• 2:03
  Speaker 3: You're talking about. I'm not paying for that.
• 2:06
  Speaker 1: Well, it's the new store policy, and it's only a
• 2:08
  Speaker 1: quarter per minute. And that's why your total came out
• 2:11
  Speaker 1: to five dollars fifty cents.
• 2:13
  Speaker 3: I don't care how much it is a minute. I
• 2:15
  Speaker 3: could shop at Costco, d Days and better places, Hole Foods.
• 2:19
  Speaker 3: They don't charge you for no damn card.
• 2:21
  Speaker 1: Yes, ma'am, but those stores are profitable, and we don't
• 2:25
  Speaker 1: take a membership fee. I mean, if you want to
• 2:27
  Speaker 1: give us one right now, I would absolutely take it.
• 2:30
  Speaker 3: I'm not paying you nothing extra. Maybe you should find
• 2:32
  Speaker 3: out why that milk spoiled within two days of me
• 2:34
  Speaker 3: bringing it home though.
• 2:35
  Speaker 2: Okay, well this is just a suggestion.
• 2:37
  Speaker 1: How about you spending extra five dollars on some new
• 2:40
  Speaker 1: reading glasses so you can actually read the expiration date
• 2:43
  Speaker 1: on the milk cart.
• 2:45
  Speaker 2: I think that might help you.
• 2:46
  Speaker 3: Justin for you, how about you kiss my tail? Okay,
• 2:48
  Speaker 3: because I'm not paying no five dollars for.
• 2:51
  Speaker 2: No car, and I just sent it through on your
• 2:55
  Speaker 2: credit cards. You should be seeing that on your statement shortly.
• 2:58
  Speaker 3: Well, I bet you won't get it because my card
• 2:59
  Speaker 3: is locked and I keep it locked. I'll cancel the car.
• 3:03
  Speaker 3: I will cancel the car before you get five dollars
• 3:05
  Speaker 3: from me.
• 3:05
  Speaker 2: Okay, we'll see about that.
• 3:08
  Speaker 3: Canceled the car.
• 3:09
  Speaker 1: Well, we'll see, yeah, because we have very high powered
• 3:11
  Speaker 1: lawyers who, okay, deal with you know, difficult people.
• 3:16
  Speaker 3: Not be difficult, because it's gonna be difficult to get
• 3:18
  Speaker 3: that five dollars off my car.
• 3:19
  Speaker 2: And oh no, look at that.
• 3:21
  Speaker 1: I just noticed there's a little ding on your shopping
• 3:24
  Speaker 1: cart too, So unfortunately, we're gonna have to charge you
• 3:28
  Speaker 1: an extra five hundred dollars damage deposit.
• 3:31
  Speaker 2: What the hell is wrong with you? Oh, but don't worry.
• 3:34
  Speaker 1: You could take that up with your car insurance since
• 3:36
  Speaker 1: you're technically driving our carts around the store.
• 3:39
  Speaker 3: I don't even have car insurance. How about that? The
• 3:41
  Speaker 3: gig is on you.
• 3:42
  Speaker 2: Are you bragging to me that you don't have car insurance.
• 3:45
  Speaker 3: When I'm trying to let you know is you cannot
• 3:47
  Speaker 3: get blood? Man? I don't have it.
• 3:51
  Speaker 2: You know.
• 3:51
  Speaker 1: I had an eighty year old lady I spoke to
• 3:53
  Speaker 1: yesterday and her car insurance dropped her because she bumped
• 3:57
  Speaker 1: into a can of beans in our store.
• 4:00
  Speaker 3: Now you're taking advantage of senior citizens.
• 4:02
  Speaker 1: Too, everything, okay, not taking advantage. She was driving recklessly
• 4:06
  Speaker 1: in our store and smashing our cans.
• 4:09
  Speaker 3: Sans driving. She's in a damn car.
• 4:12
  Speaker 2: Yeah, and she shouldn't be because she's eighty. So we agree.
• 4:15
  Speaker 3: You know what, you shouldn't be a manager.
• 4:17
  Speaker 1: You're right, I should be supervising you wherever you work.
• 4:21
  Speaker 3: I should be your supervisors so that way you don't
• 4:23
  Speaker 3: waste people's time. What do you make like man dollards
• 4:25
  Speaker 3: an hour?
• 4:26
  Speaker 2: Ma'am?
• 4:26
  Speaker 1: You don't have car insurance, so I'm pretty sure I'm
• 4:29
  Speaker 1: making more than you.
• 4:30
  Speaker 3: Are you out of your mind?
• 4:32
  Speaker 1: You know this isn't going very well, So maybe I
• 4:35
  Speaker 1: should just ask to speak to the man of the house.
• 4:37
  Speaker 2: How does that sound? Can you put him on the phone?
• 4:39
  Speaker 3: Are you?
• 4:41
  Speaker 1: Are you serious?
• 4:42
  Speaker 3: Man and the house?
• 4:43
  Speaker 2: Let me tell you, I'm just mirroring what you're giving me.
• 4:46
  Speaker 3: You need to talk to the man at the house
• 4:47
  Speaker 3: because when I get my husband on the phone, baby,
• 4:50
  Speaker 3: when I get my husband on.
• 4:51
  Speaker 1: The phone, Oh, your husband Trey, I know him already
• 4:54
  Speaker 1: because he's the guy who sets you up for this
• 4:56
  Speaker 1: prank phone call.
• 4:59
  Speaker 2: What I don't work at the grocery store.
• 5:01
  Speaker 1: My name is Jeff from a show called Brook and
• 5:03
  Speaker 1: Jeffrey in the Morning. And your husband, Trey, I know
• 5:06
  Speaker 1: him because he wanted us to do a phone tap
• 5:09
  Speaker 1: on you.
• 5:09
  Speaker 3: My husband set you up to this, and he told
• 5:13
  Speaker 3: us that.
• 5:13
  Speaker 1: You've been shopping at the same grocery store for years
• 5:15
  Speaker 1: now and you absolutely love it there, so he thought
• 5:18
  Speaker 1: this would get under your skin.
• 5:19
  Speaker 3: Oh my goodness, a damn cart charge. I really thought
• 5:23
  Speaker 3: I was gonna handsome, grive up and I.
• 5:26
  Speaker 2: Love their sushi. Oh my goodness, are you gonna get
• 5:29
  Speaker 2: there and buy sushi? You don't even have car insurance. Eight.
• 5:32
  Speaker 3: On second thought, you need to take that out. That
• 5:34
  Speaker 3: may not be true or not for anybody's the years.
• 5:38
  Speaker 3: That was just me and
• 5:39
  Speaker 2: You brooking Jeffrey's phone taps on the twenties