Latest / Amplify Your Marketing Message with Christine Campbell Rapin / 189 - Win the Trust War: Learn to Build Credibility Fast in a Skeptical Marketplace
Transcript
- 0:03If you are a B2B service based business owner and you are
- 0:06looking to gain more clients, create more impact and more
- 0:09revenue in your business, TuneIn to amplify your marketing
- 0:13message with Christine Campbell Rappin.
- 0:15Every week we're going to take you through how to build an
- 0:17audience of buyers, mastering your marketing message, making
- 0:21offers. We're living in a very
- 0:23interesting place where tech is driving a lot of the
- 0:26conversation. And as a result of that, we have
- 0:29this massive trust deficit going on.
- 0:32People don't know if you are who you say you are and are not
- 0:35always sure what's real and what's not.
- 0:38And because I think that's such an important topic and I want us
- 0:41to win in the trust war, I have brought on an incredible guest
- 0:45today, somebody who's got a great expertise talking about
- 0:48building trust, especially if you are a contractor or you are
- 0:52worried that you're competing on price.
- 0:54And my friends, you do not have to compete there, so don't.
- 0:58Please give a very warm welcome to our guest today, Mr. Daniel
- 1:01Saroli. I'm excited to have you here.
- 1:03Welcome. Appreciate you having me, it's a
- 1:05pleasure to be here. Absolutely.
- 1:08So let's talk about this whole issue First off of how do we
- 1:11build trust to start with? Because I think we talked about
- 1:14it like we should have this life skill.
- 1:16And if you watch everywhere in the business community, they're
- 1:18like, I don't know how to do this.
- 1:20So it's a great question and I remember I asked that question
- 1:23once to mentor of mine when I was 1819.
- 1:26I said, and he was an older man and I asked him, how do you
- 1:28build trust? Like I noticed that trust when
- 1:30built fast is the only way you can really drive fast revenue
- 1:34because people won't pay you unless they trust you.
- 1:36So I looked at him and I was like, how do you, how do you
- 1:37build trust? Like, how do you, how do you
- 1:38decide to trust someone? And he looked at me, he's like,
- 1:41really, it's a time thing. So how long they trust you for?
- 1:44Like if you know someone since high school, you're gonna trust
- 1:46them more than you met someone yesterday.
- 1:48So I took that and I was like, interesting.
- 1:50And then I started asking other people the same question.
- 1:53And I did notice it has similar things, meaning you make a
- 1:56promise and then you, you did what you actually said you were
- 1:58going to do. Those are usually going to be
- 2:00things that when you stay consistent to help build trust.
- 2:02But another thing I noticed is, yes, it's a time play.
- 2:05Meaning if you know someone for 20 years, you can trust them
- 2:07more than you met them yesterday.
- 2:09However, how can I take those 20 years and compress them into
- 2:12days? How can I have them watch a
- 2:13YouTube video? How can I have them look through
- 2:15a podcast? How can I get them to know me on
- 2:17a more consistent basis so the familiarity breeds in and I can
- 2:22compress that time frame instead of having to do it over the
- 2:24extended time frame? This is interesting because
- 2:27frequency plays here. That's what I'm hearing you say
- 2:30and we've said it. There's statistics that have
- 2:34come out that, you know, it's 7 to 12 touch points on research
- 2:37before we even have engagement. And you have to think about can
- 2:41you curate frequency? So for you, is it just frequency
- 2:47or does the quality of the frequency play a big role?
- 2:50And if so, how do we be even more effective?
- 2:53It's a great question. I believe it's a little bit of
- 2:55both. Meaning I've heard it even go up
- 2:57as high as 28 times, again, depending on the industry,
- 3:00depending on the contract size, bigger companies.
- 3:03I do think the value here is where people are using media
- 3:06online instead of watching a 32nd short versus watching a
- 3:08three hour long form video. People feel like they've already
- 3:12spent something with you, whether it be time, energy, or
- 3:15money. Some people try to sell
- 3:16something small up front like a a consultation or whatever to be
- 3:21to get them to commit, to show that they're serious, to get
- 3:23more qualified people through the door.
- 3:24Other people will have them watch a video prior to getting
- 3:27on or filling out a long form questionnaire.
- 3:30All these things are getting people to spend time with you.
- 3:32Now when I look at it, I go, how can I engineer both sides of the
- 3:36process? How can I have multiple touch
- 3:37points and then also lead them to higher quality touch points.
- 3:41For example, sending out A10 campaign e-mail sequence and
- 3:44then each one of them can lead to a 3 minute video, 5 minute
- 3:47video, 7 minute video, 30 minute video, and explaining what you
- 3:50do, how you do it, who you are, what you're about.
- 3:52Giving little Nuggets throughout the way makes them feel like
- 3:55they've known you for a lot longer, and they both help.
- 3:58This is smart strategy, I think so often and I think I've seen a
- 4:01big shift in of called lead magnet strategy where we used to
- 4:06say, you know, give them everything in the kitchen sink.
- 4:08And it's not that that's not a good idea because it does show
- 4:11your capability and hopefully your confidence in what you're
- 4:14talking about. But it's too much, too soon, too
- 4:17fast. And so we've started to say that
- 4:19small nugget and what I heard you say was 3060 and different
- 4:24variety of links is important because they're leaning in and
- 4:30leaning in when they're ready to lean in.
- 4:32Correct. Also, meeting people where
- 4:33they're at is important. I know that some people are
- 4:36video content watchers, some people are blog readers or
- 4:39article readers, so you have to write to them.
- 4:41Some people are more audio oriented.
- 4:44So being able to mix them up or have different variety for them
- 4:47to consume is always going to be beneficial.
- 4:49But I have to agree with you, especially people in the quarter
- 4:52million, half, $1,000,000 range. They'll throw everything and see
- 4:54what sticks instead of strategically testing one at a
- 4:57time to say, hey, this really works for the ideal client.
- 4:59This doesn't. And also that's where they do
- 5:02tend to compete, their pricing and things like that.
- 5:04It's like, I'm just gonna give them everything.
- 5:06I'll even sell my soul in an arm and everything in between to get
- 5:09them to want to commit to me. And I'll just, I'll literally do
- 5:12whatever it takes. If I have to pay them to do the
- 5:13project, like fine, it looks good on the resume or looks good
- 5:16on the portfolio, which again, it doesn't have to be done that
- 5:19way. And you'll see that when you
- 5:20look around, you see not everyone does it that way.
- 5:22That's right, choose your lane, my friends.
- 5:24Decide if you want to do the hard way or the easy way.
- 5:27And don't make the easy stuff hard.
- 5:29I want to ask you, how do you know you actually are starting
- 5:31to build trust with your ideal clients?
- 5:33Because I get it. There's a way to consume.
- 5:37How do I know it's effective? So the best way for me to track
- 5:41it is going to be on the amount of follow up calls that have to
- 5:43get done. Meaning there are some people
- 5:45that have to have a 8 to 10 follow up sequence.
- 5:48You go out, you give an estimate.
- 5:49In the construction world, if you're creative type of
- 5:52copywriter and you've got to pitch and re pitch and repick
- 5:55and repitched, it means that they don't trust you.
- 5:57Meaning when people tell you, yeah, I'm going to think about
- 5:59it or the price is too high, it's one of two things.
- 6:02It's going to be a trust thing or it's going to be a value
- 6:04thing. They don't understand what it is
- 6:05that you're selling them because you haven't done enough
- 6:07education leading up to it. Or two, they just don't trust
- 6:10you, your company, the person that they're talking to, meaning
- 6:13the sales person that you may have at the front line.
- 6:15And that is a usually going to pin back to marketing.
- 6:19And the way I like to not only see how to tweak it is to
- 6:22understand how not are they motivated to work with me?
- 6:25Are they not? But how far along are they in
- 6:29the buying cycle? Like how well can I educate them
- 6:32and pre motivate them, get them to be predetermined, pre exposed
- 6:36and pre like pre ready to go like they should be already
- 6:40warmed up. Think about it is if you're
- 6:43looking to pretty much get married to the client, how can I
- 6:46get those twenty dates done ahead of them ever meeting me
- 6:50quote for the first time? Like they already have all their
- 6:51questions answers. They already have all their
- 6:53concerns walked away. So now they have one or two or
- 6:56three things that are causing them on the fence and then you
- 6:58just are able to easily knock them over.
- 7:00So when the sales process gets easier, that's where you start
- 7:04seeing that the trust and credibility works and you see it
- 7:06from the bigger brands, meaning they're not really sitting there
- 7:09like grabbing people like, hey, you got to buy our stuff.
- 7:11People come in, they already know they want to work with
- 7:13them. They already trust them.
- 7:14They already like them, they're already credible.
- 7:16So it's a smoother feels like, it's more like, hey, do you see
- 7:19enough to get started today? Like did you like what you see?
- 7:22Are you good to go? And usually be like yeah I'm
- 7:24ready cause they already had their questions answered.
- 7:26I think the soft check in that Soft Cell is a really important
- 7:29stage that we often just think is not as detail and necessary
- 7:34as it could be. And So what people to just
- 7:37really hear what Daniel just said there.
- 7:38We're asking and inviting and qualifying with every bit of
- 7:43time, every bit of frequency, every bit of format, so that by
- 7:47the time that the people you physically see in front of you
- 7:50say, tell me exactly what happens next, you already can
- 7:55say, Are you ready for an offer? And I think that that's a really
- 7:57important language. Would you like me to make an
- 8:00offer? And I do this very clear.
- 8:01You've heard this on this podcast before.
- 8:02I ask clients when they say, tell me what it's like to work
- 8:05with you. I said, are we talking abstract
- 8:06or would you like me to make you an offer?
- 8:08If you'd like me to make an offer, I'm expecting a decision.
- 8:11Are you going to make a decision?
- 8:12If not, the offer is premature. Let me go back and educate.
- 8:15You have all the answers you need to make a decision and then
- 8:19we'll talk about the offer. Elegant and very well put.
- 8:23That's I learned something new as well.
- 8:25Today, thank you. So I want to talk about the gaps
- 8:28because you know, when we have so much content out there, it's
- 8:33easy for that content to get messy or to get haphazard.
- 8:39You've said to me when we were chatting before that there's
- 8:42gaps that can deteriorate your credibility, and it's important
- 8:46that we don't make these mistakes or that we clean house.
- 8:49How do you do this with your own business?
- 8:52Personally, what we like to do is we like to organize content
- 8:55as a whole. So it is a great question and I
- 8:57know people are thinking in the back of their mind like content
- 8:59is king, how can I pump as much things out there as possible?
- 9:02Now I know a lot of people think it's an information age where
- 9:06there's all the information out there.
- 9:07It is, but people don't necessarily need more
- 9:10information. They need wisdom.
- 9:12They need someone who's executed, taking the action on
- 9:14their behalf and able to really guide them down the right path.
- 9:18So this is where I think of course, creators got big into
- 9:21it, where they would take all the information out there,
- 9:24execute on it, and then create a step by step action plan which
- 9:27will save anyone decades and moments.
- 9:29Insights will save you a decades of experience.
- 9:31Learn from other people's mistakes.
- 9:33We see this every day. And that to me is how I like to
- 9:37look at things. I say, how can I make it as
- 9:38simple as possible for the end user and how can I make their
- 9:41life easier? Meaning how can I give them back
- 9:44time, effort, energy when they spend time with me before they
- 9:49ever work with me? How can I provide a value?
- 9:50Value is a very abstract concept.
- 9:52Some people love to say it, but they don't really know what it
- 9:54is. It's really giving them
- 9:56something that they would want, what they would pay for, meaning
- 9:58like you pay for help around the house, pay for people to do
- 10:02certain things that you may not want to do.
- 10:04In essence, that's saving you heartache, that's saving you
- 10:06time, that's saving you money. So you're buying those things
- 10:08back in exchange for dollars. Service comes first, dollars
- 10:11comes second. So my goal is to provide the
- 10:13service always ahead of time of things that they would be
- 10:16willing to pay for in order of importance.
- 10:18And usually every problem has a solution and every solution has
- 10:21an additional problem. And my goal is to have them go
- 10:25down a strategic process first. You're probably struggling with
- 10:28this. Here's the solution to that.
- 10:30Once you solve that, the immediate next step usually like
- 10:33form submission, the next thing will pop up.
- 10:36You may want to think about this and you see it all the time.
- 10:38Let's say when you're checking out at Amazon, like people like
- 10:40you also buy this. It works.
- 10:42Also when you're generating leads.
- 10:44It's the same process just in a different manner where you can
- 10:47first solve 1 micro problem, you call, you solve the entire
- 10:50problem, and then you reintroduce the next problem and
- 10:53you help them solve it semi fully, whatever it is in order
- 10:57to lead up to the main thing that you're.
- 10:58Offering there were two golden Nuggets.
- 11:01I want to bring them into highlight here.
- 11:03The first one is your content should be about what they need
- 11:06to hear and not what you want to say.
- 11:10You will find engagement and movement for qualified leads
- 11:14more when you adopt that. And #2 this was interesting you,
- 11:19you talk about solve a micro win and this is sometimes our
- 11:24hardest fight in the emerging entrepreneur space because we
- 11:27want to sell a Unicorn. We want to sell the ultimate
- 11:30outcome, but truthfully, in a trust recession, I need a first
- 11:34win before I'm going to make a big win with you.
- 11:37And so never mistake how small a micro wind can be.
- 11:42And when the wind and you can say, well, it's not surprising
- 11:46that there's another problem to solve.
- 11:48Make sure you set those expectations because it does
- 11:50allow people not to feel I failed even though I won.
- 11:54And I tell people this all the time.
- 11:56I said, you know, building a business, there's three steps.
- 11:58You have to solve the lead problem, which is marketing.
- 12:01But just because your great marketing and leads doesn't mean
- 12:03you have business. You have to then solve selling
- 12:06and then if you solve selling, you're like, well, now I have to
- 12:08deliver. I'm so busy and delivery.
- 12:10I stopped doing leads and marketing and I'm like, this
- 12:13three piece puzzle is constantly a cycle and we must constantly
- 12:18be solving for it. And when you do that
- 12:20predictably, guess what? You create stability.
- 12:22I want to know for you and when you have clients come hire you,
- 12:27how do you see and deliver and say to them, I think we have a
- 12:31trust break happening based on where you are and what you're
- 12:34creating right now because chances are they're hiring you
- 12:37to improve this. But how do you address elephant
- 12:40in the room? We have got a problem.
- 12:42So First off, phenomenal question and I know anyone
- 12:45that's listening will definitely resonate with that.
- 12:48And I loved when you said trust recession.
- 12:50That's a writer downer for myself.
- 12:52I'm definitely going to use that.
- 12:54I have to say, to answer your question, I don't usually bring
- 12:57it up. They usually tell me I had a
- 12:59meeting yesterday where they like they, they may not tell me
- 13:03black and white. So there is going to be certain
- 13:05people that tell it to you straight up like, hey, I'm just
- 13:07not sure what's going on in this side of the business.
- 13:09And there's certain people that by the words they use, they're
- 13:13going to say it without saying it.
- 13:15And then what I usually will do to break the ice if I, if I have
- 13:18to go ahead and deliver the bad news, I'll say, is it OK if I
- 13:22can be real with you for a second instead of being nice?
- 13:24And they'll say sure, like speak your mind.
- 13:26And I'll say, have you noticed that like based off what you
- 13:29said, you said you're competing on price, you said that everyone
- 13:32is nickel and diming and they're just looking for the cheapest
- 13:34option, which you see all day in the construction field.
- 13:37You'll see a lot of times in other fields as well.
- 13:39So it's not particular to 1. Specific only one industry.
- 13:43But it's something that people will see.
- 13:45And then what happens is they go into default thinking you act as
- 13:49the herd, meaning everyone does this counts.
- 13:51I'm going to do discounts. Other other people are going to
- 13:53drop the price. I'm going to drop the price.
- 13:55And that goes on to the race of well-being, the lowest possible.
- 14:00Profitable. Correct.
- 14:02And again, even if you're, you're playing that race,
- 14:04meaning, OK, come, let's say you're a copywriter and someone
- 14:07comes over and says, hey, we need to get this article done
- 14:09for 2500 bucks and we're looking at a few different options.
- 14:12And you say, great, that's something I'd love to do.
- 14:14It's your, it's the type of company I've seen myself working
- 14:17with. They say, OK, great, they
- 14:19interviewed you, 3 people, they go, OK, we got Company B down
- 14:22the road that's willing to do for two grand.
- 14:24A lot of people be like, you know, it's a slow season.
- 14:26I'll do it for 15. And they go back and forth until
- 14:29they hit 3-4, whatever, 100 bucks, 100 bucks.
- 14:32And then it gets to a point where you might as well just pay
- 14:34them to do the work. That's effectively what you're
- 14:36doing. You're gonna be spending more
- 14:37time on the project. One of the fastest ways to go
- 14:40out of business is if you spend more money on your client than
- 14:43your client spends on you. You don't have a business, then
- 14:45you have a job, which is not the best thing.
- 14:49I think my favorite question I've been asking my clients
- 14:51since we started this new year is, is it worth it at that
- 14:55price? And this is the internal trade,
- 14:58right? So if you're racing to the
- 14:59bottom, at some point you have to walk away from a job saying
- 15:01stop working at that price. I am using my valuable time
- 15:05resources when I could be serving another client for a
- 15:07higher price point. And that means you have to do
- 15:09the work to bring in the higher client doesn't otherwise create
- 15:12the vacuum space. But there was also something
- 15:15really brilliant and and you said it and I want to highlight
- 15:17it to the audience here. And it was when I had to tackle
- 15:21this question, I had to ask them, could I be real and could
- 15:25I share something with you guys? What he is doing is setting
- 15:28himself up for, I get hired for my opinion.
- 15:32If you want to compete and you want to build trust, make sure
- 15:34the trust isn't about something generic.
- 15:36It's not something about the industry.
- 15:38It's about me delivering in this industry with my opinion, with
- 15:42my expertise, with my viewpoint, because that is the surest way
- 15:47not to compete on price. Does someone else have the same
- 15:50philosophies or has the same knowledge?
- 15:52Yes, but they don't do it the way you do it.
- 15:54And so, Daniel, you're very smart to position yourself.
- 15:56Can I tell you what I think? If they don't say no, you know
- 16:00that that that we haven't built the trust or truthfully, it's
- 16:03not somebody who will be a good fit for you.
- 16:06He's just because I love, I love giving my opinion, as you can
- 16:10tell. Two things.
- 16:11One that that'll usually fall into, that's usually more in the
- 16:15sales question. I'm going to go even a step
- 16:17further for people that especially during any time of
- 16:19the year, they're looking to really ramp up on sales and you
- 16:22want to be more gentle with your wording.
- 16:24You can throw something out there like how can I tell you
- 16:27that you may be making a mistake without offending you?
- 16:30Something along those lines. People will be very open to that
- 16:33and that's one micro piece that I like to use.
- 16:36The second thing I'm going to share that I love that I've been
- 16:38using for years now and every time I teach at the clients,
- 16:41their eyes open up. They always want to know what
- 16:44can I do to make myself more unique?
- 16:46Because I always say you don't want to compare apples to
- 16:48apples. You don't want to be just
- 16:49another apple out there. You need to find a way to make
- 16:51yourself unique. We go through our checklist of
- 16:53different ways that we can do it, risk reversal, etcetera,
- 16:56etcetera. One of the things I'll pull up
- 16:58and for anyone that's watching, I'll be a little bit more visual
- 17:01with my hands, but anyone who's listening can hear and picture.
- 17:05Imagine a target practice and you have three rings, like when
- 17:08you're shooting a bow and arrow at a three ring type of target.
- 17:13And the outer ring is the makeup, which most people tend
- 17:17to focus all of their effort on, which is how do I look different
- 17:21online? How does my brand colours and my
- 17:23fonts add up? And especially people in their
- 17:26first 12345 years of business, they get really caught up on
- 17:30that. How do I look online?
- 17:32Is my lighting good? Is my makeup good?
- 17:34Is my fonts and everything like that good?
- 17:37They're not as focused on the other things that matter more,
- 17:40which are the inner rings. So the outer ring is makeup.
- 17:44The second ring I usually look at is the magnetism.
- 17:47What makes people more magnetic to you?
- 17:49Who are you? What are you about?
- 17:51Why are you different? Why should I trust you?
- 17:53What makes you unique, different, better than the other
- 17:55options out there? And that is going to be
- 17:57something that you really should think about because every human
- 18:00being is unique. So whether you're a huge company
- 18:03or a company just starting out, play to your vantage point.
- 18:07Just because you're the smallest guy doesn't make it a bad thing.
- 18:10You try harder. That's Avis Rental Car Company.
- 18:14Again. And she did too.
- 18:16It's like we love being #2. So if you're going to have that
- 18:19position, you got to run and own that position.
- 18:22And people, there's some companies, I have friends that
- 18:24own multi $1,000,000 campaigns that will prefer an attorney
- 18:27that doesn't have an entire firm backing them in certain
- 18:30projects. Because they know that person is
- 18:32going to be 110% all in on that one thing.
- 18:35And they have full focus and attention of the quote, CEO of
- 18:39that smaller firm to work on their, that smaller project that
- 18:42pops up versus, yes, there are times situation driving strategy
- 18:46that you need to go for that bigger firm with analysts, not
- 18:49the CEO that's gonna be looking at your actual project, but kind
- 18:52of second, third tier type of talent.
- 18:55But you do have a team of other people that are gonna recheck
- 18:57and check, etcetera. So owning your positioning,
- 19:00understanding who you are and what you do in the marketplace,
- 19:02understanding it and then articulating it is going to be
- 19:05by itself something that separates you.
- 19:06And then the inner tier is the most important tier, something
- 19:10that you mentioned on as well, Christine, is just do it like
- 19:14doing the work. The more you do, the better you
- 19:15get. And that inner tier is mastery.
- 19:17What are they going to get when they work with you?
- 19:20And the only way they're going to get mastery, quote value,
- 19:23that inner tier, the core thing, the benefit, what's in it for me
- 19:25when I work with you is if you do the work as a business owner,
- 19:28you are the one that's going out there every day executing,
- 19:31getting feedback for yourself, for clients.
- 19:33You're now able to transition that value to them, which will
- 19:37be the ultimate differentiating factor.
- 19:39And you'll find unique, different, better ways to do the
- 19:41deliverable, add more value on that side of things.
- 19:44And those are the three rings that we tend to like to look at.
- 19:47I think that's a great analogy and this is so true in its
- 19:51simplicity. It's very old school values,
- 19:53which, you know, the Super big band up here on the show.
- 19:55It's how we grow our business. We're very high touch, high
- 19:58result, high impact, and it comes down to this.
- 20:01People trust us because they see us walking our talk.
- 20:05And I don't talk a good game and do something different.
- 20:08You have this great congruency. And guys go back to that very
- 20:11simple thing. Are you the best model for how
- 20:16you want to work with clients, serve clients and engage in that
- 20:21follow through over an extended period of time and frequency,
- 20:23which is what we've been talking about?
- 20:25Daniel, I want to ask you this. I ask everybody who comes on to
- 20:27the show, what's working right now for you to amplify your
- 20:30impact, for you to find highly qualified companies, businesses,
- 20:33solopreneurs and cut contractors who hire you.
- 20:37What's working right now in the marketplace?
- 20:39So we have a lot of things working.
- 20:40I like to say there's not one way to get a client.
- 20:42There's 10,000 ways to get one client and then you double down
- 20:45on the one that works best. For us.
- 20:46What we found works best is sheer volume across all
- 20:50channels, whether it be social media, emailing, calling, follow
- 20:54up especially. But a lot of times once you get
- 20:57a little bit later on, like we're in, we tend to just want
- 21:00to make sure that we're working with the best possible client
- 21:02because our projects aren't one week, two weeks.
- 21:05Our normal timeline is going to be anywhere from 6 to 12 weeks.
- 21:08And we understand that well that we need to make sure that when
- 21:11we're taking on a client, vet them well, that we want to work
- 21:14with them and engage in the relationship.
- 21:16And to be even more real, it's really not even 12 weeks, it
- 21:19usually is 5 to 10 years minimum.
- 21:22So we're really going to be opening up a very long term
- 21:24relationship. And I think a lot of people
- 21:26don't think about this. So when a client is vetting you
- 21:29to see, hey, are you the right copyright or are you the right
- 21:31marketing team to work with, our team does the exact same thing
- 21:35backwards, meaning do you guys have credibility?
- 21:38Do you guys have what it takes to to stick with the contracts
- 21:41long term? Do you guys plan on being a
- 21:42business in six years or six months?
- 21:44Do you guys plan on closing the doors?
- 21:46Do you guys have budgets or investment funds available to go
- 21:49into in depth systems and processes that actually will
- 21:53drive business growth and the long run?
- 21:56The compounding effect is to me what we look at more than
- 21:59anything. So what I would answer in a very
- 22:01short simple manner is having the client who you serve being
- 22:06vetted at a very high standpoint going to be the differentiating
- 22:09factor. That is going to be the one
- 22:11thing that I can say, the one anchor, if I had to pull from a
- 22:14leverage standpoint at this exact moment, we have everything
- 22:17else working really well. The value is there.
- 22:19People know that they're getting more than what they pay for,
- 22:22which is usually when price exceeds that.
- 22:23When value exceeds price, it's not really a question.
- 22:26It's just a matter of allocating the funds and moving things
- 22:30around resources. So that part we have down.
- 22:34What I hear is this simple truth, whatever the first
- 22:38contract is, is the first of many wins.
- 22:41It's the lifetime value, the long term relationships and the
- 22:43compound effect. And if you are looking at your
- 22:46business in that way, trust follows very inherently.
- 22:50So, Daniel, how do people find you and how do they learn more
- 22:52about profit x.com. So the best way to find us is to
- 22:56actually see that we are who we say we are.
- 22:59So going to profitsex.com, checking out the site, checking
- 23:02out all the resources that are there.
- 23:04We give it to people so that they can succeed before ever
- 23:07working with us. And the same thing applies that
- 23:09they should have their questions answered, they should have their
- 23:12needs filled as far as we can get them along because that
- 23:15benefits us. If I give people free resources,
- 23:18which we do, and you consume them and you take action on
- 23:21them, it's part of our, our qualification process.
- 23:24If you're the type of person that I give a hammer to and you
- 23:27use the hammer when I'm not around, it tells me you're going
- 23:29to do relatively well as we meet later on in life.
- 23:33And you're the type person that's going to do what is
- 23:35required to succeed. And whoever doesn't drops off.
- 23:38So profitssex.com, social media accounts, you can reach out,
- 23:41have a conversation. We don't pressure anyone into
- 23:44anything. If anything, vice versa will
- 23:46usually propel before we even bring someone in because we do
- 23:49want to make sure that you're high quality person that wants
- 23:52to grow the business. That's serious.
- 23:53So I would tell you before even reaching out, consume stuff
- 23:57that's anything that you can see on our behalf and see if we are
- 24:01who we say we are. And if the information that you
- 24:04find is something that's relevant to you.
- 24:05And then from there you can always take it a step further
- 24:07and see if you want to take the next step.
- 24:12Make sure you connect to Daniel, you can follow him in all your
- 24:14social channels and profit x.com go explore the resources and
- 24:17start determining are you in the right room?
- 24:20Are you the right client? And then take the steps that
- 24:23then fed bread crumb trail behind you and engage with him
- 24:27directly and say, hey, we heard you from amplifier marketing
- 24:30message Daniel. Thanks for being our guest
- 24:31today. Guys.
- 24:32Trust is a game that you choose to play.
- 24:36Put down effort, do the work because truly you're one in a
- 24:41million and your clients are looking for you.
- 24:42So go get found. Thanks for being our guest
- 24:44today. We appreciate you guys, everyone
- 24:46else. We will see you in our next
- 24:48episode. That's a wrap on another amazing
- 24:55episode of Amplify Your Marketing Message with me, your
- 24:58host, Christine Campbell Rappin. Be sure to subscribe on your
- 25:01favorite podcast platform so you don't miss another great
- 25:05episode. And be sure to visit
- 25:07christinecampbellrappin.com/podcast to get a free resource on how to
- 25:12master your marketing message. We'll see you.