What Hotels Know About Scaling That Most STR Operators Learn Too Late | Blendi Muriqi & Frank Bosi
Frank Bosi learned hospitality in New York City’s luxury hotels, where every process and every SOP exists for a reason. When COVID stopped travel and he was laid off from Marriott’s luxury collection, he moved into short-term rentals and found an industry growing fast without the systems hotels spent decades building.
Frank is now Senior Director of Partner Development at Hostfully. In this episode of Sip & Scale, we talk about what he sees when operators come to him. Reservations, accounting and cleaning schedules are still running on Excel sheets. Guest questions get answered one text at a…
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