What 64 Mystery Shops Revealed About Leasing Today
In this episode, Ronald Harrington shares exclusive insights from his 2025 shop data, revealing trends in property management and leasing practices. He discusses the methodology behind his property shopping, highlights key trends in appointment booking and customer connection, and emphasizes the importance of personal relationships in leasing. Harrington also addresses the need for better qualifying questions, the impact of showing fewer apartments, and the significance of visualization in selling lifestyles. He concludes with actionable recommendations for leasing professionals to enhance…
The skinny
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