🍍 Heroism in hospitality

Hospitality Daily Podcast · Nov 8, 2022 · 3m

I asked Dylan Beaumont about a hotel that inspired him recently, and he said 11 Mirrors Design Hotel in Kyiv.

“If hospitality is about showing warmth, comfort, and a home away from home, they're doing it better than anyone else.”

“There is heroism in providing service when no one would expect you to do it.”

This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit www.hospitalitydaily.com

A few more resources:

If you're new to Hospitality Daily, start here.

You can send me a message here with questions, comments, or guest…