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Covering the Last Mile

Social entrepreneur Aniket Doegar on bridging the gap between India's welfare programs and the people who need them.

Policy only matters if it reaches people. In India, where hundreds of millions depend on government programs to survive, that gap can be a matter of life and death. The country runs a vast array of social welfare schemes through a bureaucracy that ranks 49th in efficiency globally, according to the IMD World Competitiveness Report. And as digitalization and AI transform how services are delivered, those on the wrong side of the digital divide risk being left even further…

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