Latest / Sharp Strategies Sweet Success / #56 - How to Master LinkedIn: Specificity, Hooks, and High-Quality Referrals with Tony Albrecht
Transcript
- 0:00SPEAKER_01: The goal with your hook is to get somebody to press see more, right?
- 0:03It's that largely LinkedIn spreads posts based on like dwell
- 0:10time on the amount of
- 0:11SPEAKER_01: time that somebody spends on it.
- 0:12SPEAKER_01: Right.
- 0:13SPEAKER_01: So getting folks to at least click,
- 0:15SPEAKER_01: that means that you're at least going to get another couple seconds.
- 0:30SPEAKER_00: Sharp Strategies, Sweet Success.
- 0:33SPEAKER_00: Hello everyone and welcome.
- 0:35This is your host,
- 0:36Tiffany Swedensky,
- 0:37and you're listening to Sharp Strategies,
- 0:39Sweet Success.
- 0:40SPEAKER_00: Today I am talking with Tony Albrecht of Contender.
- 0:45I've known Tony,
- 0:46I don't think we met in person,
- 0:48but I've known him on LinkedIn for a long time.
- 0:52SPEAKER_00: He also works with and talks to attorneys.
- 0:55SPEAKER_00: He's an attorney himself.
- 0:56SPEAKER_00: Although I think this is pretty much all you're doing right now.
- 0:58SPEAKER_00: Is that right?
- 0:59SPEAKER_01: Yeah.
- 0:59SPEAKER_01: For the last almost three years, it's, it's been my full-time deal.
- 1:03SPEAKER_00: And so I'm just gonna,
- 1:04SPEAKER_00: we're gonna talk to Tony today about social media,
- 1:07SPEAKER_00: marketing,
- 1:07SPEAKER_00: marketing,
- 1:08SPEAKER_00: referral marketing,
- 1:09SPEAKER_00: wherever the conversation goes.
- 1:10I'm really excited to have him as a guest and I'll let him
- 1:14finish up and tell us a
- 1:15SPEAKER_00: little bit about himself.
- 1:16SPEAKER_01: Excellent.
- 1:17SPEAKER_01: Thank you for the invitation, Tiffany.
- 1:19SPEAKER_01: Yeah,
- 1:19SPEAKER_01: I describe myself not as a marketer,
- 1:22SPEAKER_01: but as a lawyer who accidentally got good at LinkedIn,
- 1:25SPEAKER_01: where I'm from St.
- 1:26SPEAKER_01: Louis.
- 1:27I practice law out of Missouri,
- 1:31Illinois,
- 1:31and for a very brief time early in my career,
- 1:35SPEAKER_01: on the island of Guam.
- 1:37SPEAKER_01: So I've taken and passed all three of those bar exams.
- 1:41SPEAKER_01: I'm coming to you today from the town of Bracebridge,
- 1:44SPEAKER_01: Ontario,
- 1:46SPEAKER_01: about an hour and a half north of Toronto,
- 1:49where my wife and I have been living with our two little kiddos
- 1:54since the spring of
- 1:56SPEAKER_01: 2021,
- 1:56SPEAKER_01: when we made the decision to move from my hometown,
- 2:03SPEAKER_01: St.
- 2:04SPEAKER_01: Louis,
- 2:06SPEAKER_01: Up here, my wife was ready to be back in Canada, closer to her family.
- 2:11SPEAKER_01: And at the time, the decision was, do we stay in St.
- 2:13SPEAKER_01: Louis?
- 2:14And I make partner at the firm I was at doing insurance defense
- 2:18litigation,
- 2:19or...
- 2:20SPEAKER_01: Do we move to Canada?
- 2:21SPEAKER_01: And I have to figure out what I want to be when I grow up.
- 2:24SPEAKER_01: We chose to do that.
- 2:25SPEAKER_01: This was still not the plan.
- 2:28SPEAKER_01: Tiffany,
- 2:28SPEAKER_01: you and I have touched on this in previous conversations,
- 2:31but I like just about every lawyer ignored the LinkedIn
- 2:36platform more or less
- 2:37SPEAKER_01: through 12 years of practice.
- 2:40SPEAKER_01: And it was only after making the decision to leave the practice
- 2:44A buddy and I hatched a plan for me to join his consulting
- 2:49company in a business
- 2:51SPEAKER_01: development role.
- 2:52SPEAKER_01: So when I left the practice, he said, you need to learn LinkedIn.
- 2:57SPEAKER_01: And that's why I started paying attention.
- 3:00I basically took Justin Welsh's operating system course,
- 3:04which was huge back then.
- 3:06SPEAKER_01: And it just, it opened up the platform.
- 3:08SPEAKER_01: for me in a new way that kind of helped me gain traction.
- 3:13SPEAKER_01: And then I noticed that a lot of lawyers were seeing what I was doing,
- 3:17SPEAKER_01: even though I was no longer practicing.
- 3:20SPEAKER_01: And I was just writing about creativity for the most part.
- 3:23SPEAKER_01: People started asking if I could help them gain traction on LinkedIn.
- 3:27SPEAKER_01: I saw that that was pretty straightforward.
- 3:29SPEAKER_01: Then I had a buddy named Evan Chasteen out of Alpharetta,
- 3:32SPEAKER_01: Georgia,
- 3:33SPEAKER_01: who ran a digital marketing agency.
- 3:36SPEAKER_01: And in the summer of 22,
- 3:38he asked if I'd be interested in writing for a ghostwriting
- 3:43client that he had,
- 3:44SPEAKER_01: a roofer.
- 3:46SPEAKER_01: And I said, no, man, I'm 40 years old.
- 3:49SPEAKER_01: I have a wife and two kids.
- 3:50SPEAKER_01: I'm not going to write other people's social media posts.
- 3:53SPEAKER_01: And then he told me how much that contract was for.
- 3:55SPEAKER_01: And I said, OK, dude, yes, I am 40 years old.
- 3:59SPEAKER_01: I have a wife and two small children.
- 4:01SPEAKER_01: I will try writing other people's LinkedIn posts.
- 4:06And it was a situation where that roofer had been posting
- 4:10basically every week for
- 4:11SPEAKER_01: a year,
- 4:12SPEAKER_01: and his best post had gone to about 1,800 impressions.
- 4:16SPEAKER_01: And the first one I wrote for him broke 25,000.
- 4:18SPEAKER_01: And so it was like, that was, I...
- 4:22SPEAKER_01: I was like, oh, well, that's interesting.
- 4:25SPEAKER_01: I did not expect that at all.
- 4:29And that was the point where I'd had one friend in particular
- 4:34been in my ear
- 4:35SPEAKER_01: saying,
- 4:35SPEAKER_01: you should think about doing this for lawyers.
- 4:37SPEAKER_01: You should think about doing this for lawyers.
- 4:39SPEAKER_01: And that was the point where I was like, okay, I'll try.
- 4:42SPEAKER_01: So that was when I started sending messages to folks from my network.
- 4:49SPEAKER_01: One trial lawyer out of
- 4:51SPEAKER_01: out of St.
- 4:51SPEAKER_01: Louis, who I'd known since high school, was the first person to say yes.
- 4:55SPEAKER_01: That was... I started working with him in October of 22.
- 4:59SPEAKER_01: The rest is history, Tiffany.
- 5:02SPEAKER_01: So that's the five-minute version of the story.
- 5:05SPEAKER_00: And that's really cool.
- 5:07SPEAKER_00: So,
- 5:08SPEAKER_00: I mean,
- 5:08I guess we started doing our own kind of small business thing
- 5:13at the same time,
- 5:14SPEAKER_00: which is super neat.
- 5:17SPEAKER_00: So, I've been thinking a lot about this because, like, you know, it's...
- 5:23SPEAKER_00: Not too many people are talking about like just writing,
- 5:25SPEAKER_00: you know,
- 5:26SPEAKER_00: what it's like to write and what it means to write something good,
- 5:28SPEAKER_00: because ChatGPT and all that good stuff.
- 5:32SPEAKER_00: Tell me a little bit about like kind of the early days.
- 5:34SPEAKER_00: Like how long were you taking on each post?
- 5:38SPEAKER_00: Was it something like you just,
- 5:40SPEAKER_00: not to diminish it,
- 5:41SPEAKER_00: but you just farted out and you just have that touch?
- 5:44SPEAKER_00: Or do you like have to spend like time kind of crafting the message?
- 5:47SPEAKER_00: Like how do you get there?
- 5:49SPEAKER_01: I love that question.
- 5:51SPEAKER_01: I would say that, yes, most things I fart out.
- 5:54SPEAKER_01: I think that's actually an accurate way to phrase it.
- 5:59SPEAKER_01: I would say that at this point,
- 6:01SPEAKER_01: we're working with,
- 6:04SPEAKER_01: we're writing for about 20 different leaders.
- 6:07We do rely on our GPTs,
- 6:11our robot friends,
- 6:12to do a lot of the initial drafting.
- 6:15SPEAKER_01: That said, we still hold back
- 6:18SPEAKER_01: a certain amount of work that we still do the old fashioned way.
- 6:22And when it comes to my stuff,
- 6:24I still do it just about everything the old fashioned way.
- 6:28SPEAKER_01: Like I don't actually use GPT very much at all, probably to my detriment.
- 6:34SPEAKER_01: I probably should be using it more for my own stuff.
- 6:37But so to answer your question,
- 6:41typically a post is going to take about a half hour.
- 6:46SPEAKER_01: That can range.
- 6:47But if it's the sort of post that's going to be between 200 and
- 6:51400 words,
- 6:53SPEAKER_01: It's going to take upwards of a half hour to get it really dialed in.
- 6:58And we've never made a whole lot of progress in terms of how
- 7:03you make that faster.
- 7:06SPEAKER_01: What we found is that the GPTs are getting pretty good.
- 7:10And we've got ours pretty well trained to be able to write in
- 7:16our style and in clients' voices.
- 7:20SPEAKER_01: Where on a good day,
- 7:23SPEAKER_01: Our human interaction with a given post is less than 15 minutes,
- 7:27SPEAKER_01: but we're still spending a fair amount of time.
- 7:32Whether it's changing the language or just rearranging things,
- 7:37we spend a lot of time on hooks.
- 7:39Hooks remain important when it comes to whether or not a
- 7:44LinkedIn post is going to move.
- 7:46SPEAKER_01: I would say there's a lot of upside to spending time with the hooks,
- 7:53SPEAKER_01: even if we're using GPT for the drafting.
- 7:59SPEAKER_01: Found that GPT is not awesome at writing LinkedIn hooks yet.
- 8:04SPEAKER_01: We still haven't totally cracked that code.
- 8:06SPEAKER_00: Oh,
- 8:06and I have to agree because I use ChatGPT a lot for my own
- 8:11stuff and then some
- 8:13SPEAKER_00: other people's stuff.
- 8:14Like you,
- 8:15I have some like GPTs trained in clients' voices for a
- 8:19particular task.
- 8:20SPEAKER_00: Like,
- 8:20SPEAKER_00: you know,
- 8:21that's usually good if you can like narrow it down to like this
- 8:24person's voice on
- 8:25SPEAKER_00: this platform,
- 8:26SPEAKER_00: like YouTube descriptions or something like that.
- 8:29But,
- 8:30you know,
- 8:30the time to write,
- 8:32writing is time-consuming,
- 8:34even with ChowchieBT.
- 8:36SPEAKER_00: I mean,
- 8:36SPEAKER_00: ChowchieBT streams land a little bit,
- 8:38SPEAKER_00: but you're still,
- 8:39SPEAKER_00: you know,
- 8:39SPEAKER_00: having to rewrite and craft that perfect hook.
- 8:43SPEAKER_00: The other day, which I...
- 8:46I talk about it a lot and I hope I don't start letting it leak
- 8:48into the podcast,
- 8:49SPEAKER_00: but,
- 8:50SPEAKER_00: you know,
- 8:50I've started my own Substack and I started writing more long
- 8:53form articles there
- 8:55SPEAKER_00: just because I like,
- 8:56SPEAKER_00: you know,
- 8:56SPEAKER_00: the long form pieces and it's honestly kind of therapeutic for me.
- 9:00But,
- 9:00you know,
- 9:00I'm usually writing that during my off time,
- 9:04like when I'm not,
- 9:05you know,
- 9:05SPEAKER_00: working for my company,
- 9:07SPEAKER_00: I'm doing it,
- 9:08SPEAKER_00: like,
- 9:08SPEAKER_00: at nights or on the weekends,
- 9:09SPEAKER_00: partially because I enjoy it.
- 9:11SPEAKER_00: And sometimes it'll take me two hours to write,
- 9:13SPEAKER_00: you know,
- 9:14SPEAKER_00: an article that's,
- 9:15SPEAKER_00: like,
- 9:16SPEAKER_00: 1,500,
- 9:17SPEAKER_00: 200 words.
- 9:18SPEAKER_00: And,
- 9:19SPEAKER_00: you know,
- 9:19SPEAKER_00: that kind of time,
- 9:21SPEAKER_00: that's the kind of time it takes to,
- 9:23SPEAKER_00: and I hope my articles are good,
- 9:26SPEAKER_00: but that's the time it takes to,
- 9:27SPEAKER_00: like,
- 9:28SPEAKER_00: write something that's good,
- 9:29SPEAKER_00: that gets noticed.
- 9:31And I think like just generally people who don't write or
- 9:34people who aren't
- 9:34familiar with the process or maybe haven't had to do creative
- 9:38writing kind of
- 9:39SPEAKER_00: undervalue how much time it takes.
- 9:41And so you think LinkedIn posts,
- 9:43you should take,
- 9:43you know,
- 9:4410 minutes,
- 9:4415 minutes.
- 9:45SPEAKER_00: And it's like, maybe it depends on what you're trying to say.
- 9:49SPEAKER_00: And if ChatGVT gets you close enough and then,
- 9:53SPEAKER_00: like you said,
- 9:53SPEAKER_00: writing a good hook,
- 9:54SPEAKER_00: I'm still trying to figure that out if I'm being honest.
- 9:57SPEAKER_00: Hooks are difficult.
- 9:59SPEAKER_01: Yeah.
- 10:00SPEAKER_01: Yeah.
- 10:00SPEAKER_01: It's, it's a tricky business.
- 10:03SPEAKER_01: And I, I appreciate what you're saying there.
- 10:05SPEAKER_01: I'm,
- 10:07SPEAKER_01: I've been thinking I need to spend,
- 10:10I need to spend more time getting back into more long form
- 10:15writing that it's,
- 10:19SPEAKER_01: um,
- 10:19SPEAKER_01: I think I,
- 10:21SPEAKER_01: have you seen the trial lawyer's journal that,
- 10:24SPEAKER_01: uh,
- 10:25SPEAKER_01: It's like,
- 10:26SPEAKER_01: yeah,
- 10:27SPEAKER_01: I think the third edition is coming out soon,
- 10:29SPEAKER_01: but it's,
- 10:31SPEAKER_01: it's like this,
- 10:31SPEAKER_01: it's a nice,
- 10:32SPEAKER_01: like Chad Sands runs it.
- 10:35SPEAKER_01: He's the CMO of a tech company and they put out this, it's really lovely.
- 10:41SPEAKER_01: Like they, they do it properly.
- 10:43SPEAKER_01: Like it's well designed.
- 10:44SPEAKER_01: It's beautifully bound.
- 10:46SPEAKER_01: And I wrote an article about the Mike Morse firm and kind of,
- 10:52I think the title is something like the magic trick that is the
- 10:55Mike Morse law
- 10:55SPEAKER_01: firm.
- 10:56SPEAKER_01: And it was about 1600 words.
- 10:59And it was like the most fun that I've had writing of anything
- 11:05I've written in the
- 11:06SPEAKER_01: last two years.
- 11:09SPEAKER_01: And yeah,
- 11:10SPEAKER_01: I was struck by that.
- 11:12SPEAKER_01: I didn't necessarily expect that to be the case,
- 11:15SPEAKER_01: but as I was doing it and once I was done,
- 11:18SPEAKER_01: I was really happy with the product.
- 11:23And also one of the main takeaways for me was GPT couldn't have
- 11:28touched that.
- 11:30SPEAKER_01: The thing that I produced there
- 11:34uh the way that our brains make connections and the way that
- 11:40our thinking through a
- 11:41subject like in the level of detail we have to to be able to
- 11:45write something like
- 11:46SPEAKER_01: what you're describing
- 11:49SPEAKER_01: It's still different than what,
- 11:52SPEAKER_01: you know,
- 11:53if you can ask GPT to give you a 2000 word piece and it will do
- 11:59it in 20 seconds,
- 12:01but it's not going to be able to make the connections that you
- 12:06can make or that I
- 12:07SPEAKER_01: can make.
- 12:08SPEAKER_01: And my theory I've been playing around with
- 12:14SPEAKER_01: is that I think for where we're going,
- 12:17SPEAKER_01: human right,
- 12:18I think it's gonna become a situation where really good human
- 12:20writing actually is
- 12:22SPEAKER_01: more valuable than it's ever been.
- 12:24SPEAKER_01: It's gonna be that like short head long tail sort of thing,
- 12:28SPEAKER_01: I think,
- 12:28SPEAKER_01: where it's like,
- 12:30SPEAKER_01: if you're really good
- 12:31you will be able to make a very good living as a good old
- 12:35fashioned writer.
- 12:37Also what it could see writing is almost becoming like
- 12:44performance art where
- 12:48SPEAKER_01: Say like people show up and who knows,
- 12:51SPEAKER_01: maybe this is like a 25 year old,
- 12:53SPEAKER_01: 25 year in the future dystopian situation,
- 12:56but it's like people paying to go watch somebody write
- 13:00something beautiful in real
- 13:01SPEAKER_01: time.
- 13:02SPEAKER_01: I could see that being a thing, but I may be digressing.
- 13:06SPEAKER_00: No, it's I mean, these podcasts go where they go.
- 13:08SPEAKER_00: And honestly,
- 13:09I'm just kind of happy when we're not talking about AI the
- 13:12whole time because I'm
- 13:13SPEAKER_00: guilty of that.
- 13:14SPEAKER_00: We kind of are.
- 13:15SPEAKER_00: But,
- 13:16SPEAKER_00: you know,
- 13:16SPEAKER_00: really,
- 13:16we're talking about writing and somebody way more famous and
- 13:20way more experienced
- 13:23SPEAKER_00: than me.
- 13:24SPEAKER_00: I don't know who said it, but somebody said writing is thinking.
- 13:27Yeah,
- 13:28at some point,
- 13:28maybe I'll have to Google that later and see who the original
- 13:31quote was.
- 13:32SPEAKER_00: And in some of the more long form pieces I've created,
- 13:35SPEAKER_00: because I'm writing about legal marketing,
- 13:37SPEAKER_00: I'm writing about usually stuff that we're doing.
- 13:39SPEAKER_00: And it's funny how like,
- 13:42SPEAKER_00: you know,
- 13:42SPEAKER_00: you spend two hours,
- 13:44SPEAKER_00: I spent two hours like writing an article about lead attribution.
- 13:48SPEAKER_00: And as I'm writing some words, I make the connection.
- 13:51SPEAKER_00: It's like, oh, shit, you know.
- 13:53SPEAKER_00: that's the problem.
- 13:54SPEAKER_00: And then I go into lead docket and figure something out and it's like,
- 13:57SPEAKER_00: oh,
- 13:57SPEAKER_00: and discover something,
- 14:00SPEAKER_00: you know,
- 14:01in the processes of what we're doing for our clients through
- 14:03the activity of
- 14:05SPEAKER_00: writing and just getting my thoughts onto a page and kind of making those
- 14:08SPEAKER_00: interesting connections.
- 14:10SPEAKER_00: And, you know, that's,
- 14:12SPEAKER_00: People have talked about what we lose when writing becomes too easy.
- 14:17Because back in the day,
- 14:19it was just impressive if you could write consistently.
- 14:22SPEAKER_00: It was just impressive if you could write a newsletter once a month,
- 14:26SPEAKER_00: once a week,
- 14:26SPEAKER_00: post on LinkedIn once a month,
- 14:28SPEAKER_00: once a week.
- 14:29You almost didn't have to be too special because it wasn't so
- 14:33easy to write,
- 14:34basically.
- 14:35but now the bar has been raised everyone can write and now like
- 14:40we're looking at
- 14:42what's good and what's bad and so honestly i think it's kind of
- 14:46enabled us to be a
- 14:47little bit more critical about the content we're consuming
- 14:49instead of just like oh
- 14:50this blog somebody wrote you know they wrote it so it must be
- 14:53authoritative or
- 14:54something like that um so it's it's interesting and i i do love
- 14:58right i i do have
- 14:59some linkedin questions that i probably should get to before we
- 15:02get too far down
- 15:03SPEAKER_00: this rabbit hole
- 15:04SPEAKER_00: Um,
- 15:06SPEAKER_00: so,
- 15:06SPEAKER_00: um,
- 15:07as far as hooks go and you don't have to spill all your secrets
- 15:11here if you don't
- 15:13SPEAKER_00: want to,
- 15:13SPEAKER_00: obviously,
- 15:14SPEAKER_00: but like,
- 15:15SPEAKER_00: what are like,
- 15:17SPEAKER_00: give me some guidance,
- 15:18SPEAKER_00: like give me some guidance on how to make a good hook.
- 15:20SPEAKER_00: Cause I feel like I get too in my own head about it.
- 15:23SPEAKER_00: And for me, like sometimes my best hooks are like, that was an accident.
- 15:28SPEAKER_00: I didn't mean to, I didn't think that would work as well as it did.
- 15:31SPEAKER_00: So I, I don't know if you can offer any help or suggestions.
- 15:34SPEAKER_01: Yeah,
- 15:34SPEAKER_01: so,
- 15:35SPEAKER_01: well,
- 15:35SPEAKER_01: I'll lead this off with a humbling story,
- 15:37SPEAKER_01: which is a friend of mine,
- 15:39SPEAKER_01: some have helped out a little bit.
- 15:41SPEAKER_01: His name's Derek Whitty.
- 15:43SPEAKER_01: He's been a fractional GC in tech out of Arizona.
- 15:49SPEAKER_01: And Derek sent me a post.
- 15:51SPEAKER_01: He was like, what do you think about this one?
- 15:53And I took a look at it,
- 15:55took a pass at it,
- 15:56changed some things,
- 15:57changed this hurry.
- 15:59SPEAKER_01: His hook was something to the effect of, I got splashed with...
- 16:04SPEAKER_01: a big like dose of Gatorade, a Haterade the other day.
- 16:10SPEAKER_01: There's something like a Haterade was in there.
- 16:13SPEAKER_01: Like that's stupid.
- 16:15SPEAKER_01: So I like basically just axed that hook.
- 16:19SPEAKER_01: And then I sent it to him.
- 16:20SPEAKER_01: He's like, oh, I just posted it eight minutes ago.
- 16:23SPEAKER_01: Should I take it back?
- 16:24SPEAKER_01: I was like,
- 16:25I looked at it and like already this post had like 11 reactions
- 16:30in eight minutes or
- 16:31SPEAKER_01: something.
- 16:31SPEAKER_01: I was like,
- 16:32SPEAKER_01: No, no, you should see what happens.
- 16:35SPEAKER_01: Sure enough, it's his best post ever.
- 16:37SPEAKER_01: It went super viral,
- 16:40SPEAKER_01: which is to say,
- 16:41SPEAKER_01: I don't know that it does if he had used the hook that I,
- 16:47SPEAKER_01: in all my wisdom,
- 16:50SPEAKER_01: recommended.
- 16:52SPEAKER_01: So we're all just experimenting.
- 16:54SPEAKER_01: We're all just learning.
- 16:56SPEAKER_01: Here are a few things that I have learned about hooks.
- 17:01SPEAKER_01: One thing I'll give y'all is what I call the hook trick.
- 17:06SPEAKER_01: The hook trick is one where I think to your,
- 17:10SPEAKER_01: maybe speaks to your point about getting in your head,
- 17:12SPEAKER_01: Tiffany,
- 17:12SPEAKER_01: is when we start,
- 17:15we have a tendency to want to sort of like summarize what the
- 17:19post is about in some
- 17:21SPEAKER_01: way.
- 17:22SPEAKER_01: And the hook trick is try,
- 17:27SPEAKER_01: and I do this on just about every post that I will write,
- 17:32SPEAKER_01: is try popping off the hook.
- 17:34SPEAKER_01: Try popping.
- 17:35just pulling off the first two sentences and seeing what you've
- 17:38got there.
- 17:40SPEAKER_01: And in a lot of situations,
- 17:42what's left when you pop that off is a better hook than what
- 17:47you had as the hook is
- 17:49SPEAKER_01: typically,
- 17:49SPEAKER_01: it means that you're getting into,
- 17:51SPEAKER_01: it's like,
- 17:52SPEAKER_01: we try to like summarize and like set up what we're about to get into.
- 17:56SPEAKER_01: And like,
- 17:59SPEAKER_01: Ain't nobody got time for that.
- 18:00SPEAKER_01: I was going to say, as the kids say, kids don't say that.
- 18:03SPEAKER_01: Old people like me say that.
- 18:05SPEAKER_01: So it's like getting right into the story,
- 18:08getting right into the meat of what you're talking about tends
- 18:11to be a better hook.
- 18:12SPEAKER_01: And in those situations where that is true,
- 18:16SPEAKER_01: you can a lot of times take those first two lines,
- 18:20SPEAKER_01: drop them down to the bottom,
- 18:22SPEAKER_01: and they serve as actually a pretty nice summary.
- 18:25of the post in a way that what you had as the hook actually
- 18:29serves better as more
- 18:30SPEAKER_01: of what I would call your dismount,
- 18:31SPEAKER_01: the end.
- 18:33SPEAKER_01: So there's one simple
- 18:36SPEAKER_01: Tip,
- 18:37SPEAKER_01: I think of what we wanna do with hooks is,
- 18:42SPEAKER_01: the goal with your hook is to get somebody to press see more,
- 18:45SPEAKER_01: right?
- 18:46SPEAKER_01: It's that largely LinkedIn spreads posts based on like dwell time,
- 18:53SPEAKER_01: on the amount of time that somebody spends on it,
- 18:55SPEAKER_01: right?
- 18:55So getting folks to at least click that means that you're at
- 18:59least gonna get
- 18:59SPEAKER_01: another couple seconds.
- 19:02um where it's interesting enough that they're gonna press that
- 19:05button and and join
- 19:07you further down the post and so i think about wanting hooks to
- 19:14be two things
- 19:15number one specific and number two evocative so by evocative i
- 19:21mean that you are
- 19:23SPEAKER_01: building up some kind of a suspense or you're
- 19:27uh inspiring some feeling that whether that's curiosity or
- 19:33maybe you're poking some
- 19:34in a way that irritates them a little bit there's like some
- 19:39you're evoking a
- 19:41feeling that makes somebody want to go or that most things of
- 19:46the easiest example
- 19:48of like building suspense is like well i was going to use one
- 19:51example but i'll use
- 19:52SPEAKER_01: a different one that's maybe not quite as suspenseful but that
- 19:56SPEAKER_01: one of the general hooks that works is like,
- 19:58SPEAKER_01: here are this eight things I've learned from when I was living in,
- 20:03SPEAKER_01: you know,
- 20:04SPEAKER_01: Antarctica as a polar bear herder,
- 20:06SPEAKER_01: like that sort of thing.
- 20:07So it's like,
- 20:08Ooh,
- 20:09so we've got some specific detail there and that's like eight
- 20:11lessons.
- 20:12SPEAKER_01: What are those lessons?
- 20:13So I'll click see more because we are human beings and we are
- 20:16prone to really like lists.
- 20:18So just like that suspense of like,
- 20:20how do I get it to the point where at that,
- 20:23SPEAKER_01: The end of those first two lines that make up the hook,
- 20:28you've left somebody hanging in a way that the only way they
- 20:31can close that loop is
- 20:32SPEAKER_01: to click see more and keep going.
- 20:34SPEAKER_01: What I mean by specific is including details.
- 20:39SPEAKER_01: And we found that numbers work really well.
- 20:44SPEAKER_01: Proper nouns work well.
- 20:47SPEAKER_01: Um,
- 20:48just the more specific you can be that to start painting a
- 20:52picture of what we're
- 20:53SPEAKER_01: talking about,
- 20:55SPEAKER_01: the better off you're going to be.
- 20:56SPEAKER_01: And I think it speaks to a larger challenge that we have.
- 21:00SPEAKER_01: And this is one that I, why I'm, I'm not, uh, closing up shop.
- 21:07SPEAKER_01: thinking AI is putting me out of business yet.
- 21:11SPEAKER_01: Chad GPT still kind of sucks at this.
- 21:14SPEAKER_01: It's something that with,
- 21:16particularly with my coaching clients that we talk about a lot
- 21:20is they'll give me a
- 21:21SPEAKER_01: draft and I need a shorthand for this.
- 21:26SPEAKER_01: Maybe we could workshop the shorthand,
- 21:27SPEAKER_01: but it's if I can copy,
- 21:30SPEAKER_01: paste and post what you just gave me,
- 21:34and people would not be able to tell that it was yours,
- 21:36not mine,
- 21:37you have a serious problem.
- 21:39SPEAKER_01: Your post sucks.
- 21:41SPEAKER_01: Basically,
- 21:42SPEAKER_01: a post that does not have enough detail,
- 21:45SPEAKER_01: that it is specific to you and your experience,
- 21:49SPEAKER_01: it's not going to work.
- 21:52SPEAKER_01: I think that what you talked about,
- 21:56SPEAKER_01: Tiffany,
- 21:56SPEAKER_01: about where writing is suddenly easy,
- 22:01SPEAKER_01: where now,
- 22:02SPEAKER_01: to your point,
- 22:03SPEAKER_01: when I started doing this,
- 22:04SPEAKER_01: I think you've been writing stuff on LinkedIn from 2022 or before.
- 22:11SPEAKER_01: Like you've been doing it for a minute too.
- 22:13SPEAKER_01: Back then writing the post was the hard part.
- 22:16And so somebody who wrote a lot of posts,
- 22:18there was a correlation between quantity and quality.
- 22:22SPEAKER_01: That correlation no longer exists.
- 22:25SPEAKER_01: Quantity is no longer an indicator of quality.
- 22:28SPEAKER_01: And actually,
- 22:29SPEAKER_01: it seems like it may be an inverse relationship,
- 22:33that more quantity doesn't indicate that you have gained enough
- 22:37expertise that you
- 22:38SPEAKER_01: can talk about this stuff all day long.
- 22:40It probably just means that you're having robots write a bunch
- 22:43of shit,
- 22:44right?
- 22:45SPEAKER_01: It's not good.
- 22:47So in that environment,
- 22:48and this is why I encourage more and more people to actually
- 22:52post less.
- 22:54SPEAKER_01: that, you know, and I thought we both know Tim Semeroth.
- 22:57SPEAKER_01: Um, he's got, I've been able to support in a coaching, um,
- 23:03capacity for a number of months and he's been doing a great job
- 23:07of like posting
- 23:07Monday through Friday for the better part of 18 months and I
- 23:12talked him into about
- 23:14two months now uh ago say like what if you tried posting twice
- 23:20a week and you're
- 23:21pulling out the sort of stuff like he had like a he would post
- 23:25a joke on Fridays
- 23:26like that sort of thing like set pieces nothing wrong with
- 23:29those put those on the
- 23:31SPEAKER_01: front page
- 23:32SPEAKER_01: Don't put those on your personal page.
- 23:34SPEAKER_01: Like that stuff, keep that stuff on firm pages.
- 23:38But the things that Tim,
- 23:41I was saying,
- 23:41keep on your personal page are your stories.
- 23:46SPEAKER_01: He's a great lawyer.
- 23:47SPEAKER_01: He's a great guy.
- 23:48He has so much to offer in terms of his understanding of how to
- 23:53practice law,
- 23:54SPEAKER_01: how to lead people,
- 23:55SPEAKER_01: how to be a decent person.
- 23:58lead with that and see what happens and it's been good to see
- 24:01that his his like two
- 24:03best posts ever have now when when i gave him that advice it
- 24:06was there was like a
- 24:07month there where i was like i wonder if that was good advice
- 24:10but like he's now in
- 24:12the last two weeks he's basically had like his his biggest post
- 24:15ever and i think it
- 24:18SPEAKER_01: was as a product of again that quality over quantity
- 24:22SPEAKER_01: that it's like getting specific and like knowing who you're talking to.
- 24:28SPEAKER_01: I went down a rabbit hole about posting in general.
- 24:31You got me on a soapbox when we were talking about how to write
- 24:34good hooks.
- 24:34So I just answered hopefully like two or three other questions
- 24:37in that ramble,
- 24:38Tiffany.
- 24:39SPEAKER_00: Oh, no, and it wasn't a ramble.
- 24:41SPEAKER_00: I loved it.
- 24:41SPEAKER_00: And I,
- 24:42SPEAKER_00: we personally like,
- 24:44SPEAKER_00: you know,
- 24:44SPEAKER_00: I do post every day,
- 24:45sometimes twice a day because what I do is I schedule out posts
- 24:49in advance.
- 24:49Like I try to sit down,
- 24:51block off some time and get like 15 done in one sitting.
- 24:56SPEAKER_00: And, you know, I record a lot of content.
- 24:57SPEAKER_00: I make a lot of content about marketing.
- 24:59It's getting easier to pick out like specific things to talk
- 25:03about on LinkedIn.
- 25:05SPEAKER_00: But,
- 25:05SPEAKER_00: you know,
- 25:05SPEAKER_00: I do notice that like,
- 25:07SPEAKER_00: okay,
- 25:08SPEAKER_00: most of my posts get a few likes,
- 25:10SPEAKER_00: but like one or two do really well.
- 25:13And that's what mattered more than all the little ones that
- 25:17just got a few likes
- 25:18SPEAKER_00: one day,
- 25:19SPEAKER_00: you know?
- 25:20SPEAKER_00: And so I honestly have been thinking about that for my own stuff.
- 25:23SPEAKER_00: It's just,
- 25:24SPEAKER_00: Can I cut back LinkedIn, you know?
- 25:27SPEAKER_01: So there's, it's a hard question.
- 25:30SPEAKER_01: And actually for somebody in your position or really in my position,
- 25:35I'm not sure that I give the same advice because actually I'm
- 25:37at a place where I'm
- 25:38SPEAKER_01: ramping up.
- 25:39Like next week is going to be the first time where I have my
- 25:45team supporting me.
- 25:47on how we're producing more stuff where we are going to start
- 25:50going to twice a day for me.
- 25:53SPEAKER_01: And the way I think about it is like,
- 25:56SPEAKER_01: so on LinkedIn,
- 25:57SPEAKER_01: if you want stuff to spread,
- 25:59SPEAKER_01: like post for like to really move.
- 26:02And this is one of the things I helped him with and I've helped
- 26:05a bunch of other people with.
- 26:07It's understanding that your best bet is to put yourself in a
- 26:11position where you're
- 26:12SPEAKER_01: not talking to somebody or talking at them.
- 26:15SPEAKER_01: You're talking with them.
- 26:16So it's more like if you're talking shop,
- 26:21whatever it is that turns you on.
- 26:23SPEAKER_01: If you're a trial lawyer,
- 26:25most of the people I work with are attorneys on the plaintiff's
- 26:29side who like
- 26:31SPEAKER_01: trying cases.
- 26:32SPEAKER_01: These nerds will talk about trial practice all day long.
- 26:37SPEAKER_01: And I have a blast listening to it.
- 26:40SPEAKER_01: I have a blast putting it down on the page.
- 26:43SPEAKER_01: And when they put it out there,
- 26:46SPEAKER_01: the stuff that they're putting out there,
- 26:48they're not aiming it at people who necessarily need to hire a
- 26:52personal injury
- 26:53SPEAKER_01: lawyer.
- 26:54SPEAKER_01: They're mainly aiming it at other personal injury lawyers.
- 26:58SPEAKER_01: So instead, and these are all people who
- 27:02SPEAKER_01: rely on referrals heavily,
- 27:03SPEAKER_01: which I know you,
- 27:04SPEAKER_01: you work with firms that,
- 27:05SPEAKER_01: that referral marketing is a huge part of what they do.
- 27:08SPEAKER_01: Right.
- 27:09SPEAKER_01: So instead of making the,
- 27:12SPEAKER_01: just saying,
- 27:12SPEAKER_01: Hey,
- 27:12SPEAKER_01: send me your referrals in a direct,
- 27:15which is like the way we might traditionally think about how to
- 27:18leverage LinkedIn.
- 27:20SPEAKER_01: it's saying like,
- 27:21SPEAKER_01: let me tell you a story,
- 27:23a story about this time that a case went sideways or like how
- 27:28this trial went,
- 27:29SPEAKER_01: something interesting that came up in this last trial I was in,
- 27:32SPEAKER_01: something that's like showing what you're doing,
- 27:34SPEAKER_01: what you're learning,
- 27:35what you're struggling with in real time in a way that pulls
- 27:41them into the
- 27:42SPEAKER_01: conversation.
- 27:43SPEAKER_01: And so in those posts that get more reach are when somebody,
- 27:49And it doesn't have to be like the best lawyer in the world or
- 27:52the person who's
- 27:53SPEAKER_01: gotten the biggest verdicts for 40 years.
- 27:57Like you can be a relatively new lawyer and have a lot of
- 28:00success by doing what I'm
- 28:01SPEAKER_01: describing where you're talking with,
- 28:04SPEAKER_01: you're just talking shop with other lawyers.
- 28:07You got law students in the mix and you just have people who
- 28:11are interested in
- 28:12SPEAKER_01: practicing better.
- 28:14SPEAKER_01: That's why career stuff tends to go really well.
- 28:16SPEAKER_01: It's why for people like us,
- 28:19SPEAKER_01: where we're seen as sellers.
- 28:21SPEAKER_01: So like your stuff, I like how your stuff is
- 28:25SPEAKER_01: It's aimed at the people you're trying to talk to,
- 28:28SPEAKER_01: law firm owners who could be looking for help with their marketing.
- 28:32Your stuff is never going to spread very far when that's the
- 28:36case because you're
- 28:37talking to somebody rather than with people who are kind of on
- 28:43the same side of the
- 28:44SPEAKER_01: conversation.
- 28:45SPEAKER_01: But it doesn't matter.
- 28:47SPEAKER_01: That's what you're here to do.
- 28:48SPEAKER_01: You're here to get clients.
- 28:50SPEAKER_01: So you don't need...
- 28:52SPEAKER_01: 10,000 impressions on a post, 500 impressions on a post can do well.
- 28:58All you need to do is you're trying to get on people's radars
- 29:02where it's like,
- 29:02SPEAKER_01: okay,
- 29:03SPEAKER_01: it's in a way that you can stick.
- 29:04SPEAKER_01: So like that's one piece where the higher volume for you helps,
- 29:11SPEAKER_01: gives you more shots to just get in front of somebody.
- 29:15And then the bigger thing for me is that you're creating the
- 29:19body of work that
- 29:21SPEAKER_01: somebody,
- 29:22SPEAKER_01: when they see it and they click on your profile,
- 29:24SPEAKER_01: they can go there
- 29:26SPEAKER_01: And then they, that's where they can engage with it.
- 29:29SPEAKER_01: So it's stuff like, it could be months later, right?
- 29:31SPEAKER_01: In a way that does,
- 29:32SPEAKER_01: in terms of the match,
- 29:33SPEAKER_01: and those people are never going to engage with anything,
- 29:36SPEAKER_01: right?
- 29:36SPEAKER_01: So like,
- 29:37SPEAKER_01: it's doesn't matter,
- 29:38SPEAKER_01: they're ghosts as far as we're concerned,
- 29:41SPEAKER_01: but it gives them the,
- 29:43SPEAKER_01: an easy way.
- 29:44It is your place to basically sell people on whether you know
- 29:48what you're talking about.
- 29:49SPEAKER_01: So the more stuff you have, the more quality posts you have there,
- 29:54SPEAKER_01: the more you're able to show that person,
- 29:59SPEAKER_01: you know,
- 29:59SPEAKER_01: enough that they're,
- 30:01SPEAKER_01: they're basically sold on that story.
- 30:03Like,
- 30:03okay,
- 30:04I know I'm,
- 30:05I know this person knows what they're talking about.
- 30:08SPEAKER_01: And then that's when they reach out to you.
- 30:10SPEAKER_01: So it's, there you go.
- 30:12SPEAKER_01: You sent me on another rabbit hole,
- 30:14SPEAKER_01: but I hope,
- 30:16SPEAKER_01: I hope that like speaks to at least like,
- 30:18SPEAKER_01: I think what your,
- 30:19SPEAKER_01: your strategy makes a lot of sense for what that's worth.
- 30:23SPEAKER_00: I mean, it definitely speaks to me.
- 30:24SPEAKER_00: I know this is super great.
- 30:27SPEAKER_00: I'm sure,
- 30:27SPEAKER_00: like,
- 30:29SPEAKER_00: you probably deal with this same problem,
- 30:31SPEAKER_00: but times 10,
- 30:32SPEAKER_00: which is the issue with,
- 30:35SPEAKER_00: like,
- 30:36SPEAKER_00: kind of getting those,
- 30:37SPEAKER_00: like,
- 30:38SPEAKER_00: unique responses from attorneys.
- 30:41SPEAKER_00: Because like when I ask my attorneys like,
- 30:44SPEAKER_00: hey,
- 30:45SPEAKER_00: let's think about like what we're going to post about on LinkedIn.
- 30:47SPEAKER_00: Let's talk about some stories we can tell, some things we can talk about.
- 30:51Like I've had the issue where my clients will like send me your
- 30:54list of questions
- 30:55SPEAKER_00: and I do and they send me back.
- 30:57SPEAKER_00: a ChatGPT response.
- 31:00Trying to get that unique thought leadership or those unique
- 31:04stories out of the
- 31:05SPEAKER_00: attorneys,
- 31:07SPEAKER_00: that's the key to making all of this content super good.
- 31:10SPEAKER_00: I'm trying to coach my clients on and well,
- 31:14SPEAKER_00: depending on the client,
- 31:15try to coach them or coach their marketing teams on just making
- 31:19more content.
- 31:20SPEAKER_00: Um, just recording the podcast.
- 31:23SPEAKER_00: And even if it gets like 15 views or something like that,
- 31:26SPEAKER_00: just having it,
- 31:27SPEAKER_00: because if you have that content,
- 31:30SPEAKER_00: it exists.
- 31:31SPEAKER_00: What's the rule seven, 11, four, you know, somebody needs to see, um,
- 31:35SPEAKER_00: seven hours of your content 11 times on four different channels.
- 31:40SPEAKER_01: Yeah.
- 31:42SPEAKER_00: I always have to think about it.
- 31:43SPEAKER_00: Yeah.
- 31:45And so it just kind of adds to that body of content that when
- 31:49people do go to seek
- 31:50SPEAKER_00: more information about you,
- 31:52SPEAKER_00: they see a podcast,
- 31:53SPEAKER_00: they see
- 31:55blogs,
- 31:56like if you're doing a personal blog,
- 31:57not too many people are,
- 31:58but I think they should.
- 32:00SPEAKER_00: They see your LinkedIn, they see your Facebook, they see your Instagram.
- 32:04SPEAKER_00: And if you're continually making new content,
- 32:07you're just going to be way more visible than the business or
- 32:11the law firm that's
- 32:13SPEAKER_00: not making anything new.
- 32:14SPEAKER_00: That's just putting money into paid ads and trying to get an ROI.
- 32:20SPEAKER_00: and just trying to make it happen.
- 32:21SPEAKER_00: And I just, that's so important.
- 32:23SPEAKER_00: I think for our listeners is just getting in the habit of making content,
- 32:29SPEAKER_00: making your marketing more than just about lead generation,
- 32:32SPEAKER_00: making it about creating something new that gets you to stand out.
- 32:36And that's,
- 32:37I know that's hard for a lot of law firms,
- 32:38but it's super important.
- 32:40SPEAKER_01: Yeah.
- 32:40SPEAKER_01: All right.
- 32:41SPEAKER_01: Amen.
- 32:42SPEAKER_01: And as that distinction between lead gen and demand gen.
- 32:46SPEAKER_01: Right.
- 32:46SPEAKER_01: And, uh, one thing I say on discovery calls is I don't do lead gen.
- 32:51SPEAKER_01: I don't know how to do lead gen.
- 32:52SPEAKER_01: I don't care to do lead gen.
- 32:54SPEAKER_01: Uh,
- 32:55SPEAKER_01: what I do is help people become the person to like,
- 33:01SPEAKER_01: if you have a specific problem and you want to solve that problem,
- 33:05SPEAKER_01: I'm the person you call.
- 33:08SPEAKER_01: Being that clear on who you help and the problem you solve for people,
- 33:15SPEAKER_01: that when the situation arises,
- 33:19SPEAKER_01: they don't need to go shopping.
- 33:20SPEAKER_01: They don't need to think about it.
- 33:22SPEAKER_01: And content
- 33:24SPEAKER_01: To your point, is it the best way to do that?
- 33:27SPEAKER_01: I think it is.
- 33:30Again,
- 33:30to your point,
- 33:31doing it in different forms,
- 33:34doing it on different channels.
- 33:37SPEAKER_01: I say there's no downside.
- 33:39SPEAKER_01: And in part,
- 33:41SPEAKER_01: there's like the ROI discussion where we're talking dark social,
- 33:46how hard it is to connect the dots between where did a specific
- 33:49case come from?
- 33:52SPEAKER_01: Was it Google?
- 33:54SPEAKER_01: Was it Facebook?
- 33:55SPEAKER_01: Yada, yada, yada.
- 33:56um it's really hard i mean people say how do i show rois i
- 34:01don't i don't worry
- 34:02about it like my churn on my my these three years is almost
- 34:05zero um that's that's
- 34:09SPEAKER_01: how i measure whether i'm being effective that this is why i talk about
- 34:15being magnetic like developing a magnetic online presence what
- 34:20i've when i started
- 34:21doing this this was not at all intuitive to me but what i have
- 34:24learned is that the
- 34:25benefits of learning how to show up online are myriad there are
- 34:30just a bunch of
- 34:31different good things that can happen and good and ways to
- 34:34create opportunities i'd
- 34:36say as you said earlier in this conversation like writing is
- 34:39how you think right
- 34:41SPEAKER_01: it's like we improve our thinking
- 34:43SPEAKER_01: through our writing.
- 34:44SPEAKER_01: We improve our writing through our writing.
- 34:47SPEAKER_01: Uh, we attract talent through our writing.
- 34:50SPEAKER_01: We can attract cases.
- 34:51SPEAKER_01: We can attract referrals.
- 34:53We can build relationships that lead to opportunities like
- 34:56speaking at conferences.
- 35:01SPEAKER_01: There are just so many different things that can come through.
- 35:07SPEAKER_01: Obviously,
- 35:08SPEAKER_01: I'm biased toward LinkedIn,
- 35:10but developing a presence on a platform like LinkedIn that it's
- 35:17hard to pin it down
- 35:19SPEAKER_01: in monetary terms.
- 35:22But I think of it as something where your benefits compound
- 35:26that as you get better
- 35:27SPEAKER_01: at it,
- 35:28SPEAKER_01: you become more magnetic and you attract more opportunities and bigger
- 35:33SPEAKER_01: opportunities,
- 35:33SPEAKER_01: whether that's talent or cases or what have you.
- 35:36So that's a soapbox answer that is getting us toward,
- 35:45I think,
- 35:45the end of the conversation.
- 35:47SPEAKER_00: So we're coming up at the end of it because we're 245.
- 35:50SPEAKER_00: We're almost at the end.
- 35:53SPEAKER_00: So I guess I don't have too much to add about it,
- 35:56SPEAKER_00: although I feel like we could have kept talking for another hour or so.
- 36:00SPEAKER_00: But so I guess just to close up,
- 36:03is there something you want to leave people with or do you just
- 36:05want people to go
- 36:06SPEAKER_00: and seek you out on LinkedIn?
- 36:07SPEAKER_00: How do you want to do that?
- 36:08SPEAKER_01: LinkedIn is still the best place to find me.
- 36:11SPEAKER_01: I also have a podcast called In the Digital Arena,
- 36:14SPEAKER_01: but you can find that through my LinkedIn profile.
- 36:18SPEAKER_00: Well, thank you so much for joining me and being a guest today.
- 36:21SPEAKER_00: Really appreciate the conversation.
- 36:23SPEAKER_00: I got a lot out of it.
- 36:24SPEAKER_00: I hope our listeners did.
- 36:25SPEAKER_00: So thanks for the free advice.
- 36:28SPEAKER_00: And yeah, I highly recommend Tony.
- 36:30He does so great on LinkedIn and is just able to help all these
- 36:35attorneys build their profiles.
- 36:37SPEAKER_00: All of the content looks really good.
- 36:39And just honestly kind of miles ahead of the stuff that I can
- 36:43do right now at my capacity.
- 36:45And definitely got the secret sauce,
- 36:47which I'm kind of jealous of,
- 36:48I'm being honest.
- 36:49SPEAKER_00: But thank you so much, Tony, for being a guest.
- 36:52SPEAKER_00: And I guess we'll see you next time.