Latest / Modern Lending Podcast
How Loan Officers Stay Relevant as AI Changes the Mortgage Business
How loan officers stay relevant as AI changes the way clients search, trust, and choose professionals is the central question in this keynote. Alec Hanson breaks down an AI strategy for loan officers built around human connection, client trust, visibility, and useful content.
Mortgage and real estate have always been relationship businesses. Alec starts with his own early career, when building production meant driving around with MapQuest, visiting Realtors face-to-face, attending open houses, and becoming part of the local community. But consumer behavior changed. People moved from asking…
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