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Ten Years On: Why Brexit Hurt Everyone – Except British E-Commerce #LTM160

Ten years after the Brexit referendum: what did leaving the EU actually do to British e-commerce? The surprising answer from Chloë Thomas – someone who has worked in every conceivable corner of UK online retail for over 20 years, from the agency side to the client side – is that hardly anyone noticed.

Cross-border trade has admittedly become noticeably more complex since Brexit – customs, VAT, new returns logistics. Yet the already extremely domestic-focused British market has barely changed: under 8% of GMV goes abroad, and Amazon still holds around 80% of marketplace sales. The real…

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