Shows / Claims Never Sleep

Claims Never Sleep
Attorney and partner Meghan Henry, who also hosted a podcast, has joined Cruser Mitchell, and is launching a new podcast that delves into the world of Claims. With a wide range of guests from across the industry, the podcast learns about the claims process, through anecdotes from many perspectives of the insurance business.
Episodes
Claims Never SleepTwo Claims Teams, One Better Outcome
This week, Meghan and Jen welcome Laura Schoefer and Robb Johnson to Claims Never Sleep!

Claims Never SleepWhy Can’t We All Be Friends?
This week, Meghan and her co-host Kyle Mitchell, welcome Walter Nelson, who has 30 years of experience as an insurance specialist. He began his career as an…
Claims Never SleepCovered: Underwriting, Property, and Claims
This week, Claims Never Sleeps welcomes Gabrielle L. McCann, an insurance professional currently serving as Assistant Vice President and Underwriting Director…
Claims Never SleepIntelligent Claims Workflows
This week, Meghan Henry welcomes Andrew Leeds, the Chief Claims Officer at Plymouth Rock Assurance, bringing over 20 years of insurance industry…
Claims Never SleepBlueprints, Risk and Responsibility
This week's guest is Georgia Steele, a seasoned risk management professional, regarding her career path and experiences in the industry.
Claims Never SleepOff the Rails: Claims Edition
This week, Meghan Henry is joined by her co-host Kyle Mitchell... and they welcom Alan Ness AVP, Claims & Tort Litgation at Amtrak to the podcast!
Claims Never SleepNot Fully Automated: Claims Still Need Humans
This week, Claims Never Sleeps welcomes Awais Farooq, CPCU®, AIC®, AIC-M®, LPCS, who serves as Chief Claims Officer at Venbrook, where he leads claims strategy…
Claims Never SleepBlueprints and Breakdowns: Construction Defect Claims
This week's guest is Jason Novak, a Senior Litigation Specialist II at CapSpecialty
Claims Never SleepBeyond the Adjuster Hat Mindset
This week, Meghan and Jen are joined by Susan Quagliato, Vice President Regional Claims at Sedgwick

Claims Never SleepRelocations, Reservations of Rights and Raising Kids
This week, Meghan and Jen welcome Kathleen D'Andraia and Lizzie Thoman
Claims Never SleepThe Gift of Being Open Minded
This week, Meghan and Jen welcome Courtney Allen, Vice President of Claims at CorVel Corporation
Claims Never SleepGrace Under Fire: Leadership When Everything Changes
This week, Meghan and Jen chat with COO Donna Markus
Claims Never SleepLeveling Up In Claims
This week, Meghan and Jen welcome Rebecca Gregg, Director of Claims at Entrusted Administrators & Subrogation
Claims Never SleepEvolving Definitions of Success
This week, Meghan and Jen host the Women's Quarterly Initiatives. She's joined by Evelyn Eury, Dr Claire Muselman, Kirsten Kaiser Kus and Dawn-Ann Dykes to…
Claims Never SleepBoots, Butts, and Getting Claims Adjusted
This week, Meghan Henry is joined by her guest co-host Laura Moffett as they welcome David Milton, founder and CEO of Telaclaims.

Claims Never SleepPublic Entity Claims, Unfiltered
This week, Meghan and Jen welcome William Peters a Claims Examiner at Network Adjusters
Claims Never SleepConversations That Close Files Efficiently
This week, Meghan and Jen welcome Dana Applegate, SR VP Claims and Operations Executive
Claims Never SleepClaims at the Luxury Level
This week, Meghan and Jen welcome Kristen O Reilly, a personal manager for "prime private client high net worth" for One Digital Insurance, which is an…
Claims Never SleepFrom Courtroom Battles to Casinos
This week, Meghan and Jen welcome Joseph Stathius, In-House Casino and Gaming Attorney for Parx Casino, the #1 casino in Pennsylvania.
Claims Never SleepCrops and Claims: The Ag Claims Edition
This week, Meghan and Jen chat with Russell Paul Rousseau Jr., Claims Specialist III, Commercial Property Agribusiness - Large Loss Adjuster for Nationwide
Claims Never SleepDetour to Claims
This week, Meghan and Jen chat with Jacob Hilbig Sr. Claims Manager at Reserv
Claims Never SleepThe Silent Clients: Giving Animals a Voice
This week, Meghan and Jen are joined by Ali Swiatkowski, an Insurance Professional Fueling Success Through People-Focused Approach. She's also an Animal…
Claims Never SleepClaims & Life Lessons with Val
This week, Meghan Henry is joined by Valerie Katz Head of Claims Emerald Bay Risk Solutions, who shares 25 years of experience in the Insurance world.
Claims Never SleepClaims From The Trenches
This week, Meghan is joined by Mary Rossi, President Rossi Claim Services Corporation, an elite independent adjuster firm based out of Northern California.
Claims Never SleepBench Dreams, Claims Reality
This week, Meghan and Jen welcome Alexandra Santo, a claims consultant at Golden Bear Insurance
Claims Never SleepBuilt on Sunday Sauce, Thriving in Claims
This week, Meghan and Jen welcome Claudia Oliveri Assistant Vice President -- EPL at Starr Companies to CNS Podcast
Claims Never SleepClaims Over Calculations
This week, Meghan Henry flies solo, and welcomes Meghan Fountain, Assistant Vice President—Claims at Velocity Risk Underwriters, LLC
Claims Never SleepClimbing the Claims Ladder
This week's guest on Claims Never Sleep is Rene Tomlinson Litigation Adjuster at Kin Insurance specializing in claims management
Claims Never SleepFrom Big Law to Big Picture
This week, Meghan and Jen welcome Jessica Casey AVP, Associate General Counsel
Claims Never SleepHigh Risk Claims
This week, Meghan and Laura talk to Michelle Azize, a Claims Manager at United Automobile Insurance Company
Claims Never SleepBreaking the Claim Ceiling
On this week's show, Meghan and Jen are joined for Part 2 of Women's Quarterly Initiative by Evelyn Eury, Claire Muselman, Kirsten Kaiser Kus, and Dawn-Ann…

Claims Never SleepAnchors Away, Claims Ahoy!
This week, Meghan Henry welcomes Sharon Hartley Ferris Senior Counsel AIPSO.. Sharon is a licensed attorney, with 20+ years of insurance, government and law…
Claims Never SleepNailed It: The Nuts & Bolts of Construction Claims
On this episode, Meghan and co-host Kyle talk to Walter Nelson, Claims Manager at TSIB. Walter has 30 years of experience as an insurance specialist. He began…
Claims Never SleepAlmost 40 Years of Claims: Wisdom from the Trenches
This week, Meghan and Jen chat with Kay Lewis, a Claims Supervisor at Gallagher Bassett
Claims Never SleepThe Real Insurance Detectives
This week, Meghan and Jen chat with Laura Huffman, AIC Vice President - Casualty Operations at Engle Martin & Associates
Claims Never SleepThe Service of Insurance
This week, Meghan and Jen chat with Nathan Hess, a Claims Specialist at AXA XL
Claims Never SleepBuilding Onto Claims
On this week's episode, Meghan and Jen chat with Erin Pfeiffer, Director of Claims at the Baldwin Group
Claims Never SleepTimesharing Claims
This week, Meghan and Jen are joined by Cade Williams, Assistant Vice President, Risk Management at Marriott Vacations Worldwide.. and his unusual journey into…
Claims Never SleepMed School to Insurance
This week, Meghan and Jen talk with Samantha Ostreicher, AIC Senior Claims Specialist, Professional Liability Claims about her journey.
Claims Never SleepWomen's Quarterly Initiative Part 1
This week, Meghan hosts the first in a series of Women's Quarterly Initiatives. She's joined by Evelyn Eury, Dr Claire Muselman, Kirsten Kaiser Kus and…
Claims Never SleepBlazing a Trail Ahead
This week, Meghan talks to Attorney, Claims and Risk Specialist Rebecca Adelman, Esq. an attorney, entrepreneur, influencer and thought leader in healthcare…
Claims Never SleepCrafting A Claims Legacy
This week, Meghan and Jen talk to Cait Mayet, Vice President of Claims for Tivra Management LLC.
Claims Never SleepPowering Sustainable Futures
On this weeks episode, Meghan and Jen chat with Rachel J. Thuerk Director, Risk Management at Vicinity Energy
Claims Never SleepLegacy of Claims
This week, Meghan and Jen welcome to the Claims Never Sleep Podcast, Megan Eckstrom, CPCU, MSIM Vice President, Head of Claims at The Philadelphia…
Claims Never SleepInsuring the Big Apple
This week, Meghan and Kyle talk to Christopher Dickerson is a Senior Insurance Claims Specialist at the NYC Law Department
Claims Never SleepPaving the Way to the C-Suite
This week, Meghan and Jenn talk to Monica Logan, Chief Claims Officer of D&O and Financial Lines. Monica is an experienced claims handler with a demonstrated…
Claims Never SleepBreaking the Ceiling
Today's guest is Michelle S. Raue SVP, Claims at Preferred Mutual Insurance Company Michelle is responsible for implementing and executing effective claim…
Claims Never SleepMaking Connections
Today's guest is Krista Glenn, Executive Vice President and Chief Claims Officer for Westfield Specialty and brings 30 years of insurance claims and management…
Claims Never SleepBuilding the Team
This week, Meghan and Jenn welcome Sarah Abrams Head of Claims for Baleen Specialty (a division of Bowhead Specialty). Sarah is a Chief Claims Officer with…
Claims Never SleepDefending Bad Faith
This weeks' guest is Kari Adams, a Senior Vice President of Claims, who leads Physician Insurance’s claims team guided by a simple philosophy: Do what’s in the…
Claims Never SleepThe American Diplomat
This week's guest is Alex an American diplomat with a unique perspective on global affairs. Alex shares some wonderful stories from his distinguished career…
Claims Never SleepEmbarking on a Claims Career
This week's guest is Caleb Thompson, a Casualty Adjuster at National American Insurance Company
Claims Never SleepFinding Your Fit
This week, Meghan and Jenn talk to Sarah Cho, who handles Claims Advocacy & Management for Woodruff Sawyer. As one of the largest private insurance brokerage…
Claims Never SleepHalf a Century in Claims
This week, Meghan Henry and Robb Cruiser talk with Mark Flynn, SVP, Executive Risk Claims Manager at Truist, who is an accomplished and seasoned insurance…
Claims Never SleepPivot
This week, Meghan and Jenn talk to Julie Watson from AmTrust Financial Services, a Complex Claims Specialist in Tampa Florida.
Claims Never SleepEngaging in Curiosity
This week, host Meghan Henry and her co-host Nick Daly talk to Beth Diamond, who serves as Group Chief Claims and Litigation Officer and is an executive board…