Shows / Business-First Creatives: Client Experience & Systems for Service Providers

Business-First Creatives: Client Experience & Systems for Service Providers
Business-First Creatives is a podcast for photographers and creative service providers who want to build a profitable, sustainable business without drowning in admin work, client experience chaos, or systems that let you down. This show delivers clear, actionable conversations around marketing, CRM workflows, client communication, Dubsado and Honeybook automation, Airtable systems, and workflow strategies, giving photographers and creative entrepreneurs the systems that scale, operational…
Episodes
Business-First Creatives: Client Experience & Systems for Service ProvidersCommunicating with Your Team: The Clickup & Airtable Combo (Building a Team Series) with Ana Natkins
Communication is key to building a successful and productive team—the tools you use to communicate matter. In today's episode, Ana Natkins joins us to share…
Business-First Creatives: Client Experience & Systems for Service ProvidersSuccessfully Delegating to Your Team (Building a Team Series) with Selina Johnson
What does it look like to hire successfully? Oftentimes, we hire before we fully understand what we need or how to ask for it. That's why today's guest, Selina…
Business-First Creatives: Client Experience & Systems for Service ProvidersChoosing the Right Tech Stack for Your Team (Building a Team Series) with Brooke Scott
When it comes to selecting the right tech programs and softwares for your business, a major consideration is your team and the role they'll play within each…
Business-First Creatives: Client Experience & Systems for Service ProvidersCreating a System for Your Team (Building a Team Series) with Liz Strong
Have you tried setting up a system that worked seamlessly within your team? inding the right tools can be hard when there are multiple hands involved. In…
Business-First Creatives: Client Experience & Systems for Service ProvidersPhotographer BONUS Episode - Online Gallery Sales for Black Friday with Pic-Time
In a previous solo episode, I introduced three types of offers you can make for the upcoming consumer holiday BEYOND a discount and a bonus suggestion just for…
Business-First Creatives: Client Experience & Systems for Service ProvidersThe Magic of Follow-Up Emails
In today's solo episode I chat about the magic of follow-up emails and how they can help you turn more leads into paying clients. ✨ Timeline for sending emails…
Business-First Creatives: Client Experience & Systems for Service ProvidersHow Kristyn Miller Created a Heart-Centered Photography Business
Kristyn Miller is a lifestyle and documentary wedding photographer based in Connecticut, who documents the magic of real life for families and couples of all…
Business-First Creatives: Client Experience & Systems for Service ProvidersHave You Made a Plan for Black Friday?
As a consumer, do you buy a lot of things on Black Friday: personal or business? As an entrepreneur, do you typically make a limited-time offer for Black…
Business-First Creatives: Client Experience & Systems for Service ProvidersMinimalism in Business (Self Care Series) with Makeda Newton
Are you out of control when it comes to buying tools, courses, resources, and more in your business? In today's episode, Makeda Newton joins us to discuss why…
Business-First Creatives: Client Experience & Systems for Service ProvidersHow Fair Play in the Home Can Benefit Your Business (Self Care Series) with Lindsay Dreyer
Have you heard of Fair Play? It's essentially a system that helps you divide up household tasks fairly, based on your needs. In today's episode, Fair Play…
Business-First Creatives: Client Experience & Systems for Service ProvidersRecognizing and Avoiding Burnout as an Entrepreneur (Self Care Series) with Courtney Porter
If you've been in business for any length of time, you know how easy it is to burn out. In today's episode, Courtney Porter joins us for our Self Care Series…
Business-First Creatives: Client Experience & Systems for Service ProvidersThe Art and Business of Birth with Lindsey Eden Bartell
When your career is in birth work, you can feel like you're on call all the time, but for Lindsey Eden Bartell, that's just what comes with the job. While the…
Business-First Creatives: Client Experience & Systems for Service ProvidersWhat Your Website Really Needs with Kate Hejde
Do you ever listen to a podcast and think you are listening in on a private conversation between friends? Kate and I have been besties for over a decade and we…
Business-First Creatives: Client Experience & Systems for Service ProvidersEpisode 100 🎉🎉🎉
The Business-First Creatives Podcast is usually brought to you by CRM and Dubsado expert Colie James. But this week, she is being interviewed by her business…
Business-First Creatives: Client Experience & Systems for Service ProvidersMy Favorite 3 Tools for Content Creation and Management
So you are READY to market, ask for the sale, and be visible on all your platforms... what tools can you use to create and manage the content? In today's solo…
Business-First Creatives: Client Experience & Systems for Service ProvidersWant an inside look at how I create podcast content?
Does it surprise you to hear this podcast is my MAIN visibility activity for my business 😉 In today's solo episode I chat about how I come up with the content…
Business-First Creatives: Client Experience & Systems for Service ProvidersUse Your Words: Crafting Compelling Content for Your Blog with Kate Wark
Are you creating blog content that is compelling for your brand? In today's episode, Kate Wark highlights the power of blogging as a tool for photographers to…
Business-First Creatives: Client Experience & Systems for Service ProvidersHow to Leverage LinkedIn for Your Business with Tania Bhattacharyya
Have you leveraged LinkedIn for our business? If you serve other businesses, you should be! In today's episode Tania Bhattacharyya joins us to explain why…
Business-First Creatives: Client Experience & Systems for Service ProvidersThe Art and Strategy Behind Your Static Instagram 9-Grid with Deanna Seymour
Does creating Instagram content that consistently tells your audience what you do feel impossible? In today's episode, Deanna Seymour joins us to share why a…
Business-First Creatives: Client Experience & Systems for Service ProvidersCreating Your Sustainable Social Media Marketing Strategy with Andréa Jones
Building a social media marketing strategy that works for you takes time, especially if you aren't creating it to be sustainable. In today's episode, Andréa…
Business-First Creatives: Client Experience & Systems for Service ProvidersActive vs. Passive Marketing for Photographers with Dan Moyer
How are you marketing your photography business? In today's episode, Dan Moyer joins me to compare the benefits of active versus passive marketing, and which…
Business-First Creatives: Client Experience & Systems for Service ProvidersDo you have a marketing plan?
We've talked SO much about marketing this month... what's your plan going forward? 😉 The Business-First Creatives Podcast is brought to you by CRM and Dubsado…
Business-First Creatives: Client Experience & Systems for Service ProvidersMy New Gig as an Uber Driver
In this episode there are a few life and business updates 😉 The Business-First Creatives Podcast is brought to you by CRM and Dubsado expert Colie James. Join…
Business-First Creatives: Client Experience & Systems for Service ProvidersStriving for Work-Life-Homeschool Balance with Carly Kewley
When motherhood meets business, many parents are hesitant to consider homeschooling due to the responsibilities that come along with it. Carly Kewley loved the…
Business-First Creatives: Client Experience & Systems for Service ProvidersBranding Lessons from Barbie with Marissa Garcia
In today's episode, we are joined by the incredible Marissa Garcia to delve into the world of branding and marketing through the lens of one of the most iconic…
Business-First Creatives: Client Experience & Systems for Service ProvidersCultivating Your Brand Magic: The Power of Storytelling in Business with Annie Franceschi
Clarity through storytelling is powerful when it comes to cultivating your brand. In today's episode, Annie Franceschi joins us to share why your story matters…
Business-First Creatives: Client Experience & Systems for Service ProvidersThe Year of Posy's Pivot with Posy Quarterman
Making big pivots and shifts in your business can be intimidating. My dear friend Posy Quarterman has spent the last year making major changes—from opening a…
Business-First Creatives: Client Experience & Systems for Service ProvidersApplying the Rule of 7 with Dayna Schaaf
As much time and energy as you're pouring into your marketing efforts, are you considering the rule of 7? While the rule of 7 may be slightly outdated, the…
Business-First Creatives: Client Experience & Systems for Service ProvidersOn-Page SEO | Simple SEO Series with Samantha Mabe (Bonus)
Send us a Text Message. In order to have a valuable and thoughtful optimized search engine strategy, you have to connect the dots between the content and the…
Business-First Creatives: Client Experience & Systems for Service ProvidersSEO Best Practices for Photographers | Simple SEO Series with Melissa Arlena: Part 2
Your website's content and keywords might be optimized for search engines, but have you built out an SEO strategy that Google will like? In today's episode…
Business-First Creatives: Client Experience & Systems for Service ProvidersSEO through Case Studies | Simple SEO Series with Brittany Herzberg: Part 3
As we wrap up our Simple SEO Series, in today's episode, we're highlighting the value of case studies. Brittany Herzberg joins us to share how she shifted from…
Business-First Creatives: Client Experience & Systems for Service ProvidersGetting Started with SEO | Simple SEO Series with Erin Ollila: Part 1
Search Engine Optimization doesn't come naturally to us all, but it is something that we should be prioritizing as business owners. The best approach is…
Business-First Creatives: Client Experience & Systems for Service ProvidersYou have to repeat yourself over and over again
Woke up inspired with a parenting analogy to use in my Day 3 training on Automating Your Print Sales. If you think about your clients like your children, you…
Business-First Creatives: Client Experience & Systems for Service ProvidersToo much visibility is exhausting
Magic of Automated Emails Webinar (YouTube Live Recording) Automate Your Sales (FREE 3-Day Challenge) This is happening July 18, 19, 20th. Grab your seat at…
Business-First Creatives: Client Experience & Systems for Service ProvidersHow Automated Processes Can Help Strengthen Client Relationships with Annemie Tonken
Attention all photographers! Are you ready to reclaim 10 hours a week in your business? If so, I've got great news for you. Today, registration opens for my…
Business-First Creatives: Client Experience & Systems for Service ProvidersCrunching the Numbers: Why Tracking Website Traffic, Inquiries, and Booking Stats Matter
It's my BIRTHDAY month and I have a lot of exciting goodies for you! Magic of Automated Emails (Dubsado Webinar on 7/12 at 10am MT) Grab your FREE seat…
Business-First Creatives: Client Experience & Systems for Service ProvidersThat Time Erin Ollila Interviewed ME on My Own Podcast
The Business-First Creatives Podcast is usually brought to you by CRM and Dubsado expert Colie James. But THIS week she is in the hotseat while Erin Ollila…
Business-First Creatives: Client Experience & Systems for Service ProvidersCreating a Cohesive Client Experience: Part 1
The client experience consists of every interaction your business has with your audience and possible clients before & after they inquire about your services…
Business-First Creatives: Client Experience & Systems for Service ProvidersCreating for Yourself with Tenley Clark
Being a business owner comes with a lot of responsibilities and strategy for success—one thing we often overlook is finding a balance of creativity. In today's…
Business-First Creatives: Client Experience & Systems for Service ProvidersBusiness Road Trip
I love a good road trip! As a child, my family and I would drive an RV from Dallas, TX to Hampton Beach, NH every summer to enjoy the water, sand, and fried…
Business-First Creatives: Client Experience & Systems for Service ProvidersKnow Your Purpose with LaJune King
Send us a Text Message. Opening a photography studio had been on LaJune's vision board for years before she ever opened BLK STRY Studio. She knew it was part…
Business-First Creatives: Client Experience & Systems for Service ProvidersIt's Not Just You
Send us a Text Message. I want to invite you to hop on over to Episode 43 of the Shoot it Straight podcast with Sabrina Gebhardt, where we chatted all about…
Business-First Creatives: Client Experience & Systems for Service ProvidersNavigating Motherhood and Business with Amy Sanusi
Motherhood can change the way you do business—we're talking about the good ways it does in today's episode! Amy Sanusi joins us to share how a move…
Business-First Creatives: Client Experience & Systems for Service ProvidersHave you had success using AI for your business?
Everywhere you turn now you see chatter about new AI apps and features added to software you are already using. Have you tried any out for your business? I…
Business-First Creatives: Client Experience & Systems for Service ProvidersThe Role of Hiring in the Journey to Becoming a CEO with Angelica Pompy
Have you grown and scaled your business by hiring contractors or employees? In today's episode, Angelica Pompy joins us to share how she claims the role of CEO…
Business-First Creatives: Client Experience & Systems for Service ProvidersLet's talk about audience growth
Real talk: what is the goal for growing your audience? It's bigger than saying "I have 10k followers on Instagram". In today's episode I am talking about my…
Business-First Creatives: Client Experience & Systems for Service ProvidersMarketing with Confidence with Fiona Margo
Marketing doesn't come natural to many of us, especially when we have to consider strategies that will convert. In today's episode, Fiona Margo joins us to…
Business-First Creatives: Client Experience & Systems for Service Providers1 Year and Counting
It's been ONE WHOLE YEAR of the Business-First Creatives podcast. This anniversary episode is not all fluff, I still give you an actionable takeaway! The…
Business-First Creatives: Client Experience & Systems for Service ProvidersBuilding a Business That's Right for You with Miranda Eorio
Not every business looks the same, because we all have different personalities, roles, services, and overall goals—that's why it's important to build a…
Business-First Creatives: Client Experience & Systems for Service ProvidersEliminate the overwhelm with automations
Automations can play a vital role is eliminating the overwhelm inside your business and frankly your personal life. I don't know what I would do without…
Business-First Creatives: Client Experience & Systems for Service ProvidersExploring Enneagram Types with Katelyn Dekle
Have you looked into how the Enneagram has effected your business? From the way you run your business to the people you work with, Enneagram types play a role…
Business-First Creatives: Client Experience & Systems for Service ProvidersWhat do you do in a single sentence?
As a society we have absolutely no attention span at the moment. So instead of crafting the perfect 30-second elevator pitch, I want you to drill it down to a…
Business-First Creatives: Client Experience & Systems for Service ProvidersHow to Leverage Your Speaking Engagements with Jordan Gill
Is strategy something you're thinking about when it comes to the speaking events you're pitching or securing? Jordan Gill joins us to share how you can…
Business-First Creatives: Client Experience & Systems for Service ProvidersChoosing the right container for you
When a business offers you multiple ways to work with them, how do you choose the best option for you? In this solo episode, Colie discusses whether or not…
Business-First Creatives: Client Experience & Systems for Service ProvidersCommunity Over Competition with Natasha Sewell
The community you're surrounding yourself with is one of the most valuable assets you can build as a business owner. In today's episode, Natasha Sewell shares…
Business-First Creatives: Client Experience & Systems for Service ProvidersShould you niche down?
In this solo episode, Colie discusses what niching down does for your business, particularly marketing and messaging. The Business-First Creatives Podcast is…
Business-First Creatives: Client Experience & Systems for Service ProvidersEducating Your Audience Using Email with Shannon Vondy
Your email list isn't just a way to sell your products or services, you can actually use it to educate and connect with your audience! In today's episode…
Business-First Creatives: Client Experience & Systems for Service ProvidersHow to Survive a Slow Season
In this solo episode, Colie discusses the slow seasons of business and how to approach increasing your bookings from your current client roster. The…
Business-First Creatives: Client Experience & Systems for Service ProvidersUnderstanding the Financial Health of Your Business with Val Duvick
Running our numbers likely isn't your favorite part of the job, but understanding the financial health of your business can sometimes be what helps your…
Business-First Creatives: Client Experience & Systems for Service ProvidersThe 3 Year Itch in Business
When does it typically come together for a creative entrepreneur? The dream scenario is when you begin to get a continuous cycle of referrals, returning…