Shows / The athenahealth podcast
The athenahealth podcast
Going in-depth on features, enhancements, and accelerators in the athenaOne EHR, as well as industry trends impacting those on the athenahealth network. Visit the athenahealth Marketplace (marketplace.athenahealth.com) to learn more about our partner sponsors.
Episodes
- The athenahealth podcast
Episode 62: Building AI features in athenaOne, ethically and responsibly
The advent of artificial intelligence represents perhaps the most dramatic change to healthcare technology the industry has ever seen, rivaled only by the…
- The athenahealth podcast
Episode 61: Faster answers to athenaOne questions, powered by AI
When you need help with athenaOne, you don't always want to open a case and then wait for an answer. Sometimes you need a clear answer to a straightforward…
- The athenahealth podcast
Episode 60: Get more from athenaAmbient
Small habits can make AI-generated notes more useful while helping clinicians stay focused on patients. In this episode of the athenahealth podcast, we discuss…
- The athenahealth podcast
Episode 59: Explore the athenaAmbient and AI-native encounter open betas
Clinicians can spend less time documenting care and navigating charts when AI is built directly into their workflow. In the latest episode of the athenahealth…
- The athenahealth podcast
Episode 58: What the Summer 2026 Release means for athenaOne
The Summer 2026 Release shows how athenaOne is evolving to reduce administrative work, support stronger revenue cycle performance, and improve the patient…
- The athenahealth podcast
Episode 57: Onboarding tips to build a strong foundation
Successful onboarding onto an EHR shapes everything that follows, from adoption to long-term performance. In this episode of the athenahealth podcast, we…
- The athenahealth podcast
Episode 56: Navigating the future of value-based care
As value-based care continues to evolve, independent practices face growing pressure to improve outcomes while navigating an increasingly complex healthcare…
- The athenahealth podcast
Episode 55: AI tools for better patient experience
How can practices increase throughput without sacrificing the patient experience? In our latest athenahealth podcast episode, we highlight two upcoming…
- The athenahealth podcast
Episode 54: Modernization and sustainability at Tribal health centers
Modernization at Tribal health centers requires respect, partnership, and understanding of Tribal sovereignty. In the latest episode of the athenahealth…
- The athenahealth podcast
Episode 53: Addressing physician sentiment in the Spring 2026 Release
We're joined by Dr. Nele Jessel, Chief Medical Officer, to go in-depth on the results from the 2026 Physician Sentiment Survey -- our annual survey of 1,000+…
- The athenahealth podcast
Episode 52: Reducing your revenue cycle work
As part of the Spring 2026 Release Walk-through webinar this week, we welcomed Nora Iluri, who leads the teams building and updating revenue cycle workflows in…
- The athenahealth podcast
Episode 51: Incentivizing providers to close encounters faster
The latest episode of the athenahealth podcast looks at the vital work being done in rural communities, where healthcare providers must overcome unique…
- The athenahealth podcast
Episode 50: How your peers transitioned to Enhanced Self Check-in
As of November, over one-third of eligible appointments on athenaOne saw patients using Enhanced Self Check-in – a significant jump even from the 23% we were…
- The athenahealth podcast
Episode 49: Curing complexity with the athenaInstitute
Healthcare stands at a crossroads. While AI breakthroughs and innovation dominate the headlines, complexity remains a persistent challenge for too many…
- The athenahealth podcast
Episode 48: Using AI to keep patient care personal
In an interview recorded at Thrive Summit in November, we explore how innovative clinicians are leveraging athenaOne and artificial intelligence tools to…
- The athenahealth podcast
Episode 47: Tips for transitioning to Appointment Schedule
Since its launch in 2023, Appointment Schedule has gradually replaced the legacy scheduling workflow in athenaOne. Appointment Schedule offers more in-depth…
- The athenahealth podcast
Episode 46: A chat with a pediatrician using AI in athenaOne
If you were at Thrive in early November, you were in the room when we introduced the AI-native clinical encounter, a reimagined experience that anticipates…
- The athenahealth podcast
Episode 45: The Fall 2025 Release -- and beyond
The Fall 2025 Release talks place from November 12-14. If you missed the recent Fall 2025 Release Walk-through webinar, we're publishing a conversation with…
- The athenahealth podcast
Episode 44: Transforming your revenue cycle experience
Imagine a world where every step of patient care and the revenue cycle work together in a faster, smarter way, and where documentation is generated from what…
- The athenahealth podcast
Episode 43: Protecting patient privacy in a data sharing world
Three-quarters of patients in a recent survey expressed concern about protecting their personal health data – especially at a time when the use of behavioral…
- The athenahealth podcast
Episode 42: Thrive with us in Nashville
Hear directly from athenahealth leadership about Thrive, which brings together over 2,000 healthcare clinicians, payers, and partners in Nashville in November…
- The athenahealth podcast
Episode 41: Sending results to the Patient Portal
Practices can automatically publish lab and imaging results received via interface, fax, Marketplace Partner APIs, and point-of-care tests to the Patient…
- The athenahealth podcast
Episode 40: Bringing AI into athenaOne in the Summer 2025 Release
The Summer 2025 Release takes place from July 23-25. If you missed the Summer 2025 Release Walk-through webinar, we're publishing a conversation with Chief…
- The athenahealth podcast
Episode 39: How AI can support the human touch in healthcare
Curious about the real impact of AI in healthcare – and in athenaOne? In our latest episode of the athenahealth podcast, we’re joined by athenaClinicals vice…
- The athenahealth podcast
Episode 38: Empower patients to self-schedule
In a recent survey, 60% of patients said they preferred to book appointments themselves online, rather than calling their doctor's office -- just the same way…
- The athenahealth podcast
Episode 37: Empowering women to take control of their healthcare
May is Women’s Health Month! In the latest episode of the athenahealth podcast, we talk through significant evolutions in women’s health care in recent years…
- The athenahealth podcast
Episode 36: Tools to document encounters as you go
Today we take a deep dive into click-saving tools available to clinicians in athenaOne – including order delegation, text macros, order sets, and saved…
- The athenahealth podcast
Episode 35: Get claims created automatically
The faster you can get claims out the door, the faster you get paid – and when you use Automatic Claim Creation, those claims get out the door with fewer…
- The athenahealth podcast
Episode 34: Our focus on ambulatory care practices, with CEO Bob Segert
We're joined for the latest episode of the athenahealth podcast by CEO Bob Segert, who shares his perspective on our focus on ambulatory care practices and how…
- The athenahealth podcast
Episode 33: Automatically ingest external data into patient charts
As part of the Spring 2025 Release, we're introducing ChartSync, a new feature that enables clinicians to view data from external sources globally connected to…
- The athenahealth podcast
Episode 32: Managing Clinical Inbox volume
We hear over and over from clinicians that they got into medicine to work with patients, not to work through tasks or messages in their Clinical Inbox – and…
- The athenahealth podcast
Episode 31: Appointment Schedule
Nearly 2,000 of our practices have fully converted to the new Appointment Schedule functionality already, and we encourage you to be next! In the latest…
- The athenahealth podcast
Episode 30: Tips and tricks for Enhanced Self Check-in
Interested in configuring all of the new tools included in Enhanced Self Check-in for athenaOne? Curious about how your staff can save time by optimizing the…
- The athenahealth podcast
Episode 29: Optimize your partnership with your CSM
Your Customer Success Manager is your biggest advocate – but are you making the most of that relationship? In the latest episode of the athenahealth podcast…
- The athenahealth podcast
Episode 28: How to configure the patient banner in athenaOne
Your practice is unique, and so your patient banner in athenaOne should be unique as well. As of the Fall 2024 Release during the week of November 11, you’ll…
- The athenahealth podcast
Episode 27: Dr. Bobby Mukkamala of the American Medical Association
We were thrilled to welcome Dr. Bobby Mukkamala, president-elect of the American Medical Association, who joined at Thrive, our annual user summit in late…
- The athenahealth podcast
Episode 26: Manage integrations with athenaConnect, in the Fall 2024 Release
The latest episode of the athenahealth podcast introduces you to athenaConnect, a new tool that will provide a centralized view of your practice’s connections…
- The athenahealth podcast
Episode 25: Thrive
Thrive, athenahealth’s annual summit, brings together over 2,000 users, partners, and leaders within the healthcare community from across the country in late…
- The athenahealth podcast
Episode 24: Training on athenaOne, tailored to your needs
We've made numerous updates to our free training offerings for athenaOne customers aimed to help you train both new and tenured staff on athenaOne in a way…
- The athenahealth podcast
Episode 23: Reducing coding tasks for overworked physicians with "Enhanced Diagnosis"
You went to medical school to learn to treat patients, not to learn to code claims. In the latest episode of the athenahealth podcast, Dr. Nele Jessel walks…
- The athenahealth podcast
Episode 22: State of the network, with CEO Bob Segert
Administrative burden is driving rampant clinician burnout. Value-based care programs are becoming more complex. Patients are demanding better tools to engage…
- The athenahealth podcast
Episode 21: Enhanced Self-Check-In features in the Summer 2024 Release
As of the Summer 2024 Release, your patients will be able to fill out numerous check-in forms digitally – and the information in the forms will flow into…
- The athenahealth podcast
Episode 20: Specialty workflows in athenaOne
athenaOne is already the most flexible, configurable, and agile solution available to clinicians, but we’re now building comprehensive tools and support models…
- The athenahealth podcast
Episode 19: Digital patient payments make for faster patient payments
Unlike other day-to-day expenses, medical bills can take patients by surprise -- making it more difficult for them to pay their balances promptly, which in…
- The athenahealth podcast
Episode 18: Send claims faster as of the Spring 2024 Release
In the Spring 2024 Release, we're rolling out several features designed to help you get your claims submitted faster and cleaner, ultimately getting you paid…
- The athenahealth podcast
Episode 17: Customize your clinical workflows
No two patients are the same, and no two clinicians practice medicine exactly the same way. In our latest episode, Dr. Nele Jessel walks us through ways…
- The athenahealth podcast
Episode 16: Bringing patient data to your fingertips
When clinicians have the right patient data at the right time, they can drive better outcomes -- and their organizations can thrive in value-based care…
- The athenahealth podcast
Episode 15: The athenaOne mobile app
Our goal is to help clinicians spend more time with patients and less time in front of a computer. In a world of micromoments – those seconds and minutes when…
- The athenahealth podcast
Episode 14: Clinical workflows in the Fall 2023 Release
The Fall 2023 Release takes place during the week of November 13. For even more information on the Fall 2023 Release, check out the Fall 2023 Release…
- The athenahealth podcast
Episode 13: Growing and reducing costs via clinically integrated networks
The Alaska Provider Network is a clinically integrated network (CIN) -- a group of independent healthcare providers who collaborate on best practices to…
- The athenahealth podcast
Episode 12: How Medicare cuts could impact your practice
This month, we take an in-depth look on how proposed cuts to Medicare payment rates threaten to jeopardize patient access to care – and your rates of…
- The athenahealth podcast
Episode 11: Get paid more, with less work
We know your focus is on caring for the patients in your community -- but we also know you can't provide the best possible care if you're not getting paid for…
- The athenahealth podcast
Episode 10: Driving digital engagement with your patients
Now, more than ever, patients are discerning consumers -- and patients want to be able to book appointments, complete pre-appointment tasks, and pay their…
- The athenahealth podcast
Episode 9: The Summer 2023 Release, with Dr. Nele Jessel
Get an in-depth overview of the enhancements to clinical workflows -- including the first in a series of updates to the Clinical Inbox -- in athenaOne in the…
- The athenahealth podcast
Episode 8: How we test new features for athenaOne
Every major enhancement we release in athenaOne undergoes extensive alpha and beta testing with users like you. Want to make your voice heard by getting…
- The athenahealth podcast
Episode 7: How your feedback improves athenaOne
Our goal is to build the athenaOne that best supports your patient care -- and we can only do that by partnering closely with clinicians and staff who use…
- The athenahealth podcast
Episode 6: Succeeding in Quality programs starts now
Rules, regulations, and requirements for Quality programs are complex and constantly changing -- but we're here to help. Hear from two of the experts who work…
- The athenahealth podcast
Episode 5: The Spring 2023 Release, with Paul Brient
Hear from Chief Product Officer Paul Brient about the enhancements coming in the Spring 2023 Release during the week of March 20, including the new…
- The athenahealth podcast
Episode 4: athenaPatient
This episode was presented by Qure4u; click here to learn more about Qure4u. Interested in learning more about other Marketplace partners? Visit…
- The athenahealth podcast
Episode 3: Time-saving tips for clinicians
Clinicians don't go into medicine to do paperwork. Clinicians go into medicine to treat patients. Many tools and features in athenaNet are designed to reduce…