Latest / Arroe Collins Like It's Live / C.T.C.S Episode 245 A Guy Thing, Poking Fun At Corporate America And Jesus

Transcript

C.T.C.S Episode 245 A Guy Thing, Poking Fun At Corporate America And Jesus · Arroe Collins Like It's Live

• 0:06
  Speaker 1: Hey, what's going on?
• 0:07
  Speaker 2: My name is CT.
• 0:08
  Speaker 1: When I'm not busy being that arrow, the podcaster guy,
• 0:11
  Speaker 1: I have to live in the real world. I mean,
• 0:12
  Speaker 1: everybody has to have a job, right? Mine is CS
• 0:16
  Speaker 1: customer service, you know, solutions, relationships, keeping your team motivated
• 0:21
  Speaker 1: in an age of constant connections. Each and every guest
• 0:25
  Speaker 1: has chosen to stop into your location. So what are
• 0:29
  Speaker 1: you going to do to get them to come back?
• 0:31
  Speaker 1: That's where the victory begins. This is CTCS.
• 0:35
  Speaker 2: CTCS. Transition walk, day number one out of four. I
• 0:41
  Speaker 2: don't know.
• 0:42
  Speaker 3: I'm glad I'm on this path. God, this thing has
• 0:45
  Speaker 3: been taken over by copperhead snakes. What are we up to,
• 0:48
  Speaker 3: like five now? People haven't been bitten yet, but my God,
• 0:51
  Speaker 3: these snakes are coming out going.
• 0:52
  Speaker 2: Blah, blah, blah, blah, blood, blood. I want your blood.
• 0:55
  Speaker 2: Give me your blood, human.
• 0:58
  Speaker 3: I need to get back into CS. You know, very
• 1:01
  Speaker 3: rarely is CS my escape. Most of the time, it's
• 1:06
  Speaker 3: coming home to the studio to do the podcast scene
• 1:08
  Speaker 3: and the movie premieres and everything like that. That is
• 1:10
  Speaker 3: my escape from CS, but this time around, it's going
• 1:12
  Speaker 3: the other direction. Because don't ever say that I'm sitting
• 1:16
  Speaker 3: on my thumb at home on those three days that
• 1:19
  Speaker 3: I'm away from CES.
• 1:21
  Speaker 2: Hell no.
• 1:23
  Speaker 3: I am no different than any other actor or rock performer.
• 1:26
  Speaker 3: If there is a performance of any type that needs
• 1:30
  Speaker 3: to be brought to life, my answer is always yes.
• 1:35
  Speaker 3: Five movie premieres this past week in just three days.
• 1:40
  Speaker 2: Live that lifestyle. I'll see you in CES. Yes, sir. Yes, sir.
• 1:45
  Speaker 3: One of my favorite people that always comes into the
• 1:47
  Speaker 3: store is a man that did a lot of work
• 1:49
  Speaker 3: for the U.S.
• 1:50
  Speaker 2: Military.
• 1:51
  Speaker 3: He knows his stuff. He knows it in a really
• 1:54
  Speaker 3: huge way. And today he was giving me all this
• 1:56
  Speaker 3: information about drones. I feel like that the U.S. government's
• 1:58
  Speaker 3: going to be knocking on my front door because he
• 2:00
  Speaker 3: gave me information about those drones that I don't think
• 2:03
  Speaker 3: I'm supposed to know. But that's the kind of relationship
• 2:05
  Speaker 3: that I have with my guests here. I've got to
• 2:08
  Speaker 3: be honest with you. I thought I was a research whore.
• 2:11
  Speaker 3: Until I got deeper and deeper involved with our guests
• 2:14
  Speaker 3: that come into this store. And I think that's one
• 2:16
  Speaker 3: of the reasons why I just endlessly do nothing but
• 2:20
  Speaker 3: go research for answers. Because they're trying to one-up me.
• 2:23
  Speaker 2: They really are. The dude with the airplane, with the drones.
• 2:26
  Speaker 2: Last week it was a man with the trains.
• 2:29
  Speaker 3: That are moving through the city. It's almost like they go, okay,
• 2:32
  Speaker 3: here's the thing. I'm going to do this, this, and this,
• 2:34
  Speaker 3: and this, and this. And then I'm going to take
• 2:35
  Speaker 3: it to the store. And I'm going to wow CT,
• 2:38
  Speaker 3: the radio guy. And I get wowed every single time.
• 2:43
  Speaker 3: And this is the sad part, is that even if
• 2:46
  Speaker 3: I've heard the news before, I'm still going to wow
• 2:48
  Speaker 3: you because you took the freaking time to look. That's
• 2:51
  Speaker 3: the relationship that I love.
• 2:54
  Speaker 2: A man comes in here. He's very, very educational. He's
• 2:58
  Speaker 2: given me all this information about the drones that the U.S.
• 3:02
  Speaker 2: government is using. I feel like that he's given me,
• 3:05
  Speaker 2: because he's a former, he worked for the U.S.
• 3:07
  Speaker 3: Air Force.
• 3:08
  Speaker 2: And so I think he's giving me insider information about
• 3:11
  Speaker 2: the U.S.
• 3:12
  Speaker 3: Air Force. Like, is the government going to come knock
• 3:14
  Speaker 3: on my door if he's giving me shit that I'm not.
• 3:16
  Speaker 2: Supposed to know?
• 3:17
  Speaker 1: Well, we don't, the only drones we have, we don't
• 3:19
  Speaker 1: have the kind that Iran's using or Ukraine or Russia.
• 3:22
  Speaker 2: We're just now developing those types. So I don't, which
• 3:26
  Speaker 2: kind are you referring to? Well, he's talking about the
• 3:28
  Speaker 2: drone that's like a car. There's a drone that looks
• 3:30
  Speaker 2: like a helicopter.
• 3:32
  Speaker 3: Yeah, yeah, yeah.
• 3:33
  Speaker 2: And they call one the box and all that kind
• 3:35
  Speaker 2: of stuff. I just know I'm going to jail. I
• 3:38
  Speaker 2: really do.
• 3:41
  Speaker 3: I do think that would be a great movie in
• 3:43
  Speaker 3: the way of, you know, instead of us selling the
• 3:45
  Speaker 3: Russian spy information.
• 3:47
  Speaker 2: Was this yours? I'll put it away.
• 3:50
  Speaker 1: I got it.
• 3:52
  Speaker 2: I got it.
• 3:53
  Speaker 3: So he thinks he's talking to a Russian spy and
• 3:56
  Speaker 3: he's giving the guy at the grocery store all this information.
• 3:59
  Speaker 3: Like maybe he's got crisscrossed emails or something like that
• 4:01
  Speaker 3: that says, all right, your connection is going to be
• 4:04
  Speaker 3: a long-haired guy at a grocery store.
• 4:07
  Speaker 2: His name is C.T.
• 4:10
  Speaker 3: And give him all the information, but make it look
• 4:13
  Speaker 3: like that you're an old fart and, you know, that
• 4:16
  Speaker 3: you're giving him information so that he can sell it
• 4:19
  Speaker 3: to whoever it is. I just think that would be
• 4:21
  Speaker 3: a great movie, that the innocent spies are two little people,
• 4:25
  Speaker 3: an old man and a guy that works at a
• 4:26
  Speaker 3: grocery store. We are taste testing the new King's Hawaiian
• 4:32
  Speaker 3: Shake'em Bites.
• 4:34
  Speaker 2: Banana flavor. Come here, Riel. You gotta test.
• 4:39
  Speaker 3: This.
• 4:39
  Speaker 2: Oh, you ready? Yeah. Shaylee, you be the first. Ooh.
• 4:44
  Speaker 2: Come here, Riel. You gotta try it.
• 4:45
  Speaker 3: No, I'm not.
• 4:45
  Speaker 2: Eating that shit. It's good stuff. It's really good. You good, bro?
• 4:48
  Speaker 3: I don't do bananas.
• 4:49
  Speaker 2: You don't do bananas? You eat your potatoes.
• 4:54
  Speaker 3: Not banana bread.
• 4:54
  Speaker 2: Isn't that incredible?
• 4:57
  Speaker 1: Wait. That's actually really good.
• 4:59
  Speaker 2: It's almost like illegal, isn't it?
• 5:01
  Speaker 1: Yeah.
• 5:05
  Speaker 2: That's pretty incredible.
• 5:07
  Speaker 1: Well, you can taste the banana.
• 5:09
  Speaker 2: Yeah, yeah. And very chewy banana with the Hawaiian bread,
• 5:12
  Speaker 2: which makes it really super fresh.
• 5:13
  Speaker 3: Yeah, that's... Alright, so it's the Hawaiian bread shake-ems.
• 5:21
  Speaker 2: And this is the banana. Banana? Don't knock it. I
• 5:24
  Speaker 2: just did a movie promotion with this. So, Joel, you
• 5:27
  Speaker 2: want to try it? Yeah, not to say it. Yeah.
• 5:36
  Speaker 3: I still can't understand it.
• 5:39
  Speaker 2: Isn't that incredible? It's weird. You need another one to
• 5:45
  Speaker 2: try it? It's not bad. Tim, this is not stuff
• 5:48
  Speaker 2: for my house.
• 5:50
  Speaker 3: So don't you think it's going to be a summer treat?
• 5:54
  Speaker 2: I could sit around this pool eating these dang things
• 5:56
  Speaker 2: all day. Those are good.
• 5:57
  Speaker 1: Yeah, yeah.
• 5:57
  Speaker 3: Okay, you're right, you're right. I love it when hamburger
• 6:02
  Speaker 3: comes back and it's all bubbly. I mean, the packaging
• 6:06
  Speaker 3: on the outside, it has created such a gigantic bubble
• 6:09
  Speaker 3: in it. And you just sit there and you play
• 6:11
  Speaker 3: with it because that's what boys do.
• 6:12
  Speaker 2: That's what guys do. Anything with a bubble like that
• 6:15
  Speaker 2: or has shape to it, you just sit there and
• 6:17
  Speaker 2: play with it because that's what guys do. I'll say
• 6:20
  Speaker 2: it 10 million times. I mean, it's well-rounded. It's very firm.
• 6:24
  Speaker 2: You see what I mean? I think you would play
• 6:26
  Speaker 2: with it too.
• 6:26
  Speaker 3: Yeah.
• 6:27
  Speaker 2: Ooh, I love me some bad meat with a bubble. Yeah.
• 6:33
  Speaker 3: Big debate with my co-workers I mean big this is
• 6:36
  Speaker 3: the kind of shit that gets into your soul and
• 6:38
  Speaker 3: you kind of hold it against the people that you're
• 6:41
  Speaker 3: working with I believe and I do live by this
• 6:44
  Speaker 3: mantra winning is a choice well two of my co-workers
• 6:47
  Speaker 3: decided that they were going to gang up on me
• 6:49
  Speaker 3: on that subject and they were going to prove to
• 6:50
  Speaker 3: me that my theory or basically it's not even my
• 6:53
  Speaker 3: theory the mantra that was given to me with my
• 6:55
  Speaker 3: third degree black belt and the way I lived all
• 6:59
  Speaker 3: those years that I was in martial arts was winning
• 7:02
  Speaker 3: is a choice And they gave me more information about
• 7:05
  Speaker 3: how much I was so full of bullshit that it
• 7:09
  Speaker 3: is absolutely feasibly impossible for someone to have a choice
• 7:13
  Speaker 3: when it comes to winning and or losing. And that
• 7:15
  Speaker 3: it really just happens. And I don't know how you
• 7:19
  Speaker 3: feel about that. But it's one of those things where
• 7:21
  Speaker 3: it's like.
• 7:23
  Speaker 2: They really did. They came after me and they were
• 7:26
  Speaker 2: on a mission. to prove me wrong. People always ask
• 7:29
  Speaker 2: me all the time behind the counter, why are you
• 7:30
  Speaker 2: always so upbeat? Winning is a choice.
• 7:33
  Speaker 3: Well, obviously, they're tired of me telling people that, and
• 7:35
  Speaker 3: so they really did gang up on me. Summer's just
• 7:39
  Speaker 3: getting started, but I'll tell you what, one of the
• 7:40
  Speaker 3: things that I've been looking forward to is Oreo likes
• 7:42
  Speaker 3: to play the game with a taste, and so BTS
• 7:45
  Speaker 3: has a brand new cookie. What's really cool about this
• 7:49
  Speaker 3: band is the fact that they really like to go
• 7:52
  Speaker 3: where people are.
• 7:53
  Speaker 2: And, of course, Oreo is where they are. So the
• 7:55
  Speaker 2: BTS Oreo cookie is out now. It's a brown sugar pancake.
• 8:00
  Speaker 2: Brown sugar pancake? Oh, we got to dive into this.
• 8:04
  Speaker 2: Hang on a second.
• 8:05
  Speaker 3: Let me dive in.
• 8:07
  Speaker 2: Here real fast. Mmm.
• 8:09
  Speaker 3: Mmm.
• 8:12
  Speaker 2: You know, I don't taste the brown sugar in it.
• 8:15
  Speaker 2: But it does kind of remind me of the Post
• 8:17
  Speaker 2: Malone cookie. Mmm. Still not as good.
• 8:20
  Speaker 1: Mmm.
• 8:21
  Speaker 2: It's good.
• 8:22
  Speaker 1: Mmm.
• 8:23
  Speaker 2: But I don't know.
• 8:24
  Speaker 3: I don't know. Unless you're a BTS fan, you may
• 8:28
  Speaker 3: find yourself going, I don't know.
• 8:31
  Speaker 2: But it's purple. It's cool on that.
• 8:32
  Speaker 3: It's definitely a purple cookie. When was the last time
• 8:34
  Speaker 3: you had a purple cookie that wasn't rotten, right? That
• 8:40
  Speaker 3: was one of the most odd, most dangerous conversations I
• 8:45
  Speaker 3: have ever been with with a guest. The guest felt
• 8:48
  Speaker 3: that they needed to come and tell me. how they
• 8:50
  Speaker 3: felt about the political world, not only here in the state,
• 8:53
  Speaker 3: but in the nation. They wanted to just voice their
• 8:56
  Speaker 3: opinion and just go for it. Now, I don't know
• 8:58
  Speaker 3: if that's just my personality that says, hey, come talk
• 9:01
  Speaker 3: to me about whatever the fuck is on your mind.
• 9:03
  Speaker 3: Maybe it is, or people just naturally think that because
• 9:06
  Speaker 3: I'm associated with radio or was in the terrestrial world,
• 9:10
  Speaker 3: that you can just come up and have a conversation
• 9:12
  Speaker 3: about whatever, whatever, whatever. Well, first of all, I'm not
• 9:15
  Speaker 3: talk radio. I ain't going to talk to you, especially
• 9:17
  Speaker 3: with this store shirt on, about politics. And then out
• 9:21
  Speaker 3: of nowhere, because she just really was fired up, she goes, well,
• 9:27
  Speaker 3: then you must not be a believer in Jesus Christ. Oh,
• 9:30
  Speaker 3: we're going to take this further. We're going to take
• 9:31
  Speaker 3: this further. Here's how I handled the situation. I stepped
• 9:36
  Speaker 3: free of it. I got away from it. The goal
• 9:39
  Speaker 3: was to clear the minds the head, and to try
• 9:42
  Speaker 3: to convince myself that, man, if somebody brings up a subject.
• 9:45
  Speaker 2: Like that, laugh it off, walk away.
• 9:48
  Speaker 3: But because you sit there and you want to be
• 9:51
  Speaker 3: in a situation where you want to be able to
• 9:52
  Speaker 3: be relatable as well as likable, and somebody starts spouting off,
• 9:56
  Speaker 3: because these are the days when spouting off your tongue about.
• 9:59
  Speaker 2: whatever you believe in is okay.
• 10:02
  Speaker 3: But the fact of the matter is, it's not okay. And,
• 10:05
  Speaker 3: you know, you sit there and you want to whip
• 10:07
  Speaker 3: out the microphone really fast and start recording, but you
• 10:10
  Speaker 3: don't know how they're going to react. And that's the
• 10:13
  Speaker 3: reason why you don't hear their voices, because if you
• 10:16
  Speaker 3: did hear their voices, I don't think... That the show
• 10:20
  Speaker 3: would be, I don't know, I think it would turn
• 10:23
  Speaker 3: into a different kind of show. And that's not what
• 10:27
  Speaker 3: I'm trying to do. But we deal with people's opinions, politics, religion, everything,
• 10:32
  Speaker 3: every single day. And I think this is the first
• 10:35
  Speaker 3: one in a long time that really hit me below
• 10:37
  Speaker 3: the gun.
• 10:40
  Speaker 1: Please don't move. There's more CTCS right around the corner.
• 10:43
  Speaker 1: Too much philosophy. We're laughing at corporate America. And what's
• 10:49
  Speaker 1: going on with that NBA crown? And we're here in
• 10:52
  Speaker 1: the South, but the Knicks could win and people are happy? Hey,
• 10:57
  Speaker 1: thanks for coming back to CTCS. This time around, too
• 11:00
  Speaker 1: much philosophy. We're laughing at corporate America, and why is
• 11:05
  Speaker 1: it here in the South? The New York Knicks, people
• 11:08
  Speaker 1: like it or they don't like it. Oh, it's creating emotion.
• 11:12
  Speaker 3: CTCS. Transition walk, day number two out of three. I'm
• 11:18
  Speaker 3: not going to turn this into a God moment. But, man,
• 11:21
  Speaker 3: I'm praying for peace today after what I experienced yesterday.
• 11:25
  Speaker 2: And, you know, here's the thing about it. I'm not
• 11:27
  Speaker 2: the only one.
• 11:28
  Speaker 3: If the average person knew exactly what they were sharing
• 11:32
  Speaker 3: with those people in retail, be it a manager or
• 11:36
  Speaker 3: somebody as simple as being on the register, and the
• 11:40
  Speaker 3: things that people say, they used to say that kids
• 11:44
  Speaker 3: said the darndest thing. Yeah, well, you know what parents say?
• 11:48
  Speaker 3: You know what single people say? It's still living in
• 11:51
  Speaker 3: our heart.
• 11:51
  Speaker 2: Locate the peace.
• 12:16
  Speaker 3: All right, I'm going to take this transition walk. The
• 12:18
  Speaker 3: heating in this deck today is 103 degrees. It's motherfucking
• 12:23
  Speaker 3: hot out here. I'll keep you posted.
• 12:27
  Speaker 2: The worst nightmare for anybody. You get in your car,
• 12:30
  Speaker 2: you come to work, and the car engine goes... And
• 12:33
  Speaker 2: you're sitting there going, it's going to work itself out.
• 12:35
  Speaker 2: It's going to work itself out. Then the car stalls
• 12:42
  Speaker 2: and you do it again.
• 12:42
  Speaker 3: You know, we all go through it. It's just one
• 12:49
  Speaker 3: of those things where we lose total control. And, of course,
• 12:52
  Speaker 3: you get every little bent something inside your stomach and
• 12:55
  Speaker 3: you just want to puke all over the place.
• 12:58
  Speaker 2: But that's my day. That's how it is. You walk
• 13:00
  Speaker 2: in late and everybody's going, what happened? And you just
• 13:02
  Speaker 2: want to go.
• 13:08
  Speaker 3: Dealing with the real world, I swear I deal more
• 13:10
  Speaker 3: with it by being here at the grocery store than
• 13:12
  Speaker 3: I did in my years of radio. And I remember
• 13:15
  Speaker 3: my daughter, we were out in Los Angeles, and I
• 13:18
  Speaker 3: was doing a king-size radio ego, throwing a fit, because
• 13:22
  Speaker 3: I wasn't being treated the way that I thought that, ooh,
• 13:25
  Speaker 3: you're a radio guy, you should be treated. And she goes,
• 13:27
  Speaker 3: what kind of clouds do you have inside your world?
• 13:30
  Speaker 2: What color are they? That was a wake-up call.
• 13:33
  Speaker 3: That's probably one of the reasons why I finally went
• 13:35
  Speaker 3: into this direction, was because I needed to know what
• 13:38
  Speaker 3: color were the clouds in my world.
• 13:39
  Speaker 2: Because in the radio world, it was always, oh, rose color.
• 13:43
  Speaker 2: In the real world, these clouds are black.
• 13:47
  Speaker 3: It's no hidden secret, I am a daily writer, and
• 13:49
  Speaker 3: I write about real-life situations. And one of the real-life
• 13:53
  Speaker 3: situations that I hear a lot of people talking about
• 13:55
  Speaker 3: is how fast life is moving. There's a gentleman here
• 13:57
  Speaker 3: that actually is 99 years old.
• 14:00
  Speaker 2: He's a guy that shops here.
• 14:01
  Speaker 3: And he still teaches people how to swim over at
• 14:04
  Speaker 3: the Marion Deal Swim Center. And I had to ask
• 14:07
  Speaker 3: him today. I said, so at 99 years old, is
• 14:09
  Speaker 3: life moving fast for you? And he looks at me
• 14:12
  Speaker 3: and he says, no, not at all. I said, you're
• 14:15
  Speaker 3: 99 years old. Did it feel like that it went
• 14:17
  Speaker 3: by really super fast?
• 14:19
  Speaker 2: And he goes, no, not at all. I said, help
• 14:22
  Speaker 2: me understand this. How is it that.
• 14:24
  Speaker 3: Your life does not feel fast? as fast as the
• 14:26
  Speaker 3: rest of us. And he goes, well, here's the secret.
• 14:30
  Speaker 3: Have something to do. And when you have something to
• 14:33
  Speaker 3: do and you get it done, be grateful.
• 14:35
  Speaker 2: That's it.
• 14:36
  Speaker 3: He says, don't be shooting for the future that's not
• 14:38
  Speaker 3: even here and leave your past alone. It doesn't belong
• 14:40
  Speaker 3: to you anymore. But just have something to do. And
• 14:43
  Speaker 3: that doesn't mean go from this chair to that chair
• 14:45
  Speaker 3: or go from this bathroom to that bathroom.
• 14:47
  Speaker 2: Just have something to do.
• 14:49
  Speaker 3: God, I don't want to bore you with all this stuff,
• 14:51
  Speaker 3: with this philosophy crap that's going on all around me today.
• 14:54
  Speaker 3: So Rochelle comes in here. We've known each other now
• 14:56
  Speaker 3: for six years. Our birthdays are only like four days apart.
• 15:00
  Speaker 3: And so she's a very big Jesus freak.
• 15:02
  Speaker 2: Oh, my God.
• 15:02
  Speaker 3: She would have been here last night when that person
• 15:04
  Speaker 3: accused me of not loving Jesus. Anyway, so the thing is,
• 15:07
  Speaker 3: is the subject that we had today was, Was Jesus
• 15:10
  Speaker 3: a right-handed person or a left-handed person? And I brought
• 15:13
  Speaker 3: about when he wrote in the sand, which hand did
• 15:15
  Speaker 3: he use? Man, I'll tell you, more people came around,
• 15:18
  Speaker 3: putting in their two cents, their interpretation, everything. But it
• 15:21
  Speaker 3: created such a conversation. It's just, you know, you bring
• 15:25
  Speaker 3: up a real subject, people respond. And that to me
• 15:30
  Speaker 3: is what's missing from this world. Bring up something that's
• 15:32
  Speaker 3: worth a shit, you know what I mean?
• 15:35
  Speaker 1: Please don't move. There's more CTCS right around the corner.
• 15:39
  Speaker 1: We're laughing at corporate America. Who wins the NBA championship?
• 15:43
  Speaker 1: Will it be the New York Knicks? And more importantly,
• 15:46
  Speaker 1: oh boy, we've got to get comfortable with our conversations
• 15:51
  Speaker 1: because they're out of control. Hey, thanks for coming back
• 15:56
  Speaker 1: to CTCS. This time around, we are laughing at corporate America.
• 16:00
  Speaker 1: Did the New York Knicks win the NBA championship? And
• 16:03
  Speaker 1: we got to get our conversations under control.
• 16:09
  Speaker 3: Transition walk, day number three out of four. It is
• 16:14
  Speaker 3: one hot day in this forest. And there is nothing
• 16:17
  Speaker 3: worse in the south than being on a path in
• 16:21
  Speaker 3: a forest with the limbs and leaves of an umbrella
• 16:24
  Speaker 3: above you created by a tree that is so giving.
• 16:27
  Speaker 3: It's trying to give you shade. It's trying to give
• 16:29
  Speaker 3: you something. But the breeze is not coming in. So therefore,
• 16:34
  Speaker 3: the tree becomes shy because it thinks you're going to
• 16:36
  Speaker 3: judge it. I'm not going to judge it.
• 16:38
  Speaker 2: It's a tree. It's a path. It's me with nature
• 16:42
  Speaker 2: going through the transitions of thought. Oh, my God.
• 16:45
  Speaker 3: A little bit too much for a show like this, right? Well,
• 16:49
  Speaker 3: I guess that's the reason why I have all those
• 16:50
  Speaker 3: other podcasts. There are 20 of them. Not to give
• 16:53
  Speaker 3: myself a free plug here, but yeah. Yeah, there's a
• 16:55
  Speaker 3: reason why I do what I do, and that's why
• 16:58
  Speaker 3: I do what I've done.
• 17:00
  Speaker 2: Stop it. Stop it. I'll see you in CS.
• 17:03
  Speaker 3: Man, before even stepping into CS today, I got the
• 17:07
  Speaker 3: phone call. You know what phone call that is. The
• 17:10
  Speaker 3: one from the mechanic. The mechanic says, we know what
• 17:13
  Speaker 3: the problem is with your car. We can get it
• 17:15
  Speaker 3: for you before you go into CS.
• 17:18
  Speaker 2: Really? What kind of customer service you got? You looking
• 17:21
  Speaker 2: to hire? No, no. $ 2, 948 to fix the car.
• 17:27
  Speaker 3: Boy, if that's not a wake-up call, because it really
• 17:31
  Speaker 3: does open up my eyes as to the average retail employee.
• 17:36
  Speaker 2: Can they afford to drop almost $ 3, 000 just like that?
• 17:41
  Speaker 3: Just to get their spark plugs and their coils and
• 17:44
  Speaker 3: everything else fixed.
• 17:45
  Speaker 2: I mean, just the labor alone was over $ 1, 000.
• 17:46
  Speaker 3: It just blows me away. I asked the guy at
• 17:51
  Speaker 3: the mechanic's place, I said, how's business?
• 17:53
  Speaker 2: And he said, steady.
• 17:54
  Speaker 3: Which in my heart basically said, it sucks for you
• 17:57
  Speaker 3: too then, right? And it's not that the grocery store
• 17:59
  Speaker 3: sucks when it comes to the number of people that
• 18:02
  Speaker 3: are cruising through here. It's just I can tell by
• 18:04
  Speaker 3: the way that people are buying that there are a
• 18:07
  Speaker 3: lot of people that are going to suffer at their
• 18:09
  Speaker 3: places of making this stuff. And the reason why is
• 18:12
  Speaker 3: because people are buying less. They're being a little bit
• 18:14
  Speaker 3: more focused with what they're buying. But it's really interesting
• 18:17
  Speaker 3: on what is still on the shelf. Okay, that took
• 18:20
  Speaker 3: about an hour and maybe 23 minutes before I shot
• 18:24
  Speaker 3: my mouth off.
• 18:25
  Speaker 2: I got to stop doing this, man.
• 18:27
  Speaker 3: I got to stop doing this because when you think
• 18:30
  Speaker 3: with your mouth, that mouth is going to get you
• 18:32
  Speaker 3: in trouble.
• 18:33
  Speaker 2: And what happened was this dude.
• 18:35
  Speaker 3: Comes up to me and he's going, oh my God,
• 18:37
  Speaker 3: you had this person on your show and you had
• 18:39
  Speaker 3: this person on your show. And I'm thinking, okay, the
• 18:42
  Speaker 3: only way you found that out is because you listened
• 18:43
  Speaker 3: to my other podcast. And I said, well, thank you
• 18:45
  Speaker 3: so much for listening. And they go, how do you
• 18:48
  Speaker 3: get all these people? I mean, it's like, you know,
• 18:50
  Speaker 3: all of us, we would love to talk to them too.
• 18:52
  Speaker 3: And I mean, it's like nobody knows that you can
• 18:55
  Speaker 3: do this. And I kind of just looked at him
• 18:58
  Speaker 3: and I thought, I didn't know what to say. And
• 19:01
  Speaker 3: then he goes, you do know these people, right? I said,
• 19:04
  Speaker 3: there are certain things you don't talk about. And this
• 19:08
  Speaker 3: is going to be one of them today. That we
• 19:09
  Speaker 3: don't need to talk about how it is that I
• 19:11
  Speaker 3: score these interviews because it has nothing to do with
• 19:14
  Speaker 3: a grocery store. And I go, that guy that does
• 19:18
  Speaker 3: the podcasting is not this guy. And we're going to
• 19:21
  Speaker 3: talk groceries. We're not going to talk about how do
• 19:23
  Speaker 3: you do a podcast today. and he looks at me
• 19:26
  Speaker 3: like you're a fucking asshole you cannot stereotype a consumer
• 19:32
  Speaker 3: somebody who shops at a grocery store and no no
• 19:34
  Speaker 3: i'm serious about this in the way that especially today
• 19:38
  Speaker 3: and when you look at where the prices are because
• 19:40
  Speaker 3: it's through the freaking roof these are the highest prices
• 19:42
  Speaker 3: i've ever seen not just at the pump but at
• 19:44
  Speaker 3: the grocery store but that's the reason why they're so
• 19:46
  Speaker 3: high at the grocery store because of the pump well
• 19:48
  Speaker 3: it doesn't matter.
• 19:50
  Speaker 2: The reason for the story.
• 19:51
  Speaker 3: Is because everybody, young, old, rich, poor, in the middle,
• 19:57
  Speaker 3: somebody that you just met, they're putting stuff back. They're
• 20:01
  Speaker 3: going up to the register, but they're putting stuff back.
• 20:04
  Speaker 3: And the reason why is because the average grocery store
• 20:06
  Speaker 3: bill now is anywhere between $ 250 and $ 500.
• 20:09
  Speaker 1: $ 500.
• 20:11
  Speaker 3: Oh hell, the woman who the other night accused.
• 20:14
  Speaker 2: Me, you don't love Jesus Christ, do you?
• 20:17
  Speaker 3: Yeah, she's in the building again. And of course, the
• 20:20
  Speaker 3: professional in me is like going, just let it go.
• 20:23
  Speaker 2: Find your peace. You know your way. You know you're
• 20:26
  Speaker 2: not alone. Just do your thing.
• 20:27
  Speaker 3: But at the same time, what do you do when
• 20:29
  Speaker 3: she makes another confrontational call like that? And you've just
• 20:34
  Speaker 3: got to, no matter what, the shirt that I have
• 20:36
  Speaker 3: on my back right now, that's what I represent. And
• 20:40
  Speaker 3: so if it starts going crazy, then the thing is
• 20:43
  Speaker 3: that you've got to be able to stand up and
• 20:44
  Speaker 3: just fake it the entire way so it doesn't bother you.
• 20:49
  Speaker 3: I've got no clue when this is going to make
• 20:51
  Speaker 3: it to the actual platforms. There's so many different rules
• 20:54
  Speaker 3: that I have to abide by, go by, plan by,
• 20:58
  Speaker 3: build by, assume by, and basically execute by. But I mean,
• 21:02
  Speaker 3: what's going on in the store tonight, and the reason
• 21:04
  Speaker 3: why it might be slowing down just a bit, is
• 21:06
  Speaker 3: you've got the World Cup going on. There's soccer games
• 21:08
  Speaker 3: going on all over the world. The United States won yesterday.
• 21:11
  Speaker 2: Yeah, yeah, yeah.
• 21:12
  Speaker 3: And then tonight we've also got the New York Knicks
• 21:14
  Speaker 3: and San Antonio Spurs. But by the time that you
• 21:16
  Speaker 3: get this show, you're already going to know who the
• 21:18
  Speaker 3: winner is. But that's what people are talking about. They're
• 21:21
  Speaker 3: talking about the World Cup, and they're also talking about
• 21:23
  Speaker 3: the NBA game. And they think this is what they're
• 21:25
  Speaker 3: predicting is for this NBA, and we're going to find out.
• 21:28
  Speaker 3: in the future if they played out. They think New
• 21:30
  Speaker 3: York is going to lose tonight so they can go
• 21:32
  Speaker 3: back to Madison Square Gardens and win it in front
• 21:35
  Speaker 3: of the fans that have been there all of these
• 21:37
  Speaker 3: years and decades.
• 21:40
  Speaker 2: Transition walk, day number four out of four. Thank God
• 21:43
  Speaker 2: I'm here.
• 21:44
  Speaker 3: Went into this morning with a gigantic storm in my soul.
• 21:47
  Speaker 3: I haven't talked about this, but this is something that
• 21:49
  Speaker 3: we can talk about as I walk this path to
• 21:52
  Speaker 3: kind of get my mind clear, going through the transitions
• 21:55
  Speaker 3: of thinking, planning, building, refurbishing, replenishing, if you know what
• 22:00
  Speaker 3: I mean. The big question yesterday on the way to
• 22:02
  Speaker 3: the world was based on how a company can force
• 22:06
  Speaker 3: their employees to add their app content. to their smartphone
• 22:09
  Speaker 3: or they can hook them up to a computer at
• 22:11
  Speaker 3: their place of business.
• 22:13
  Speaker 2: You have to do it. There is nothing illegal about it.
• 22:18
  Speaker 3: And although my fight is to do everything I can
• 22:21
  Speaker 3: to get people off those digital screens.
• 22:23
  Speaker 2: Guess what? I'm going to lose that war.
• 22:25
  Speaker 3: I'm going to lose it badly, and I am losing
• 22:27
  Speaker 3: it badly, which makes me look like the frumpy old
• 22:30
  Speaker 3: man with a syndrome that is so frightening to people
• 22:34
  Speaker 3: who don't understand it. They just think he's an asshole. Okay,
• 22:39
  Speaker 3: I'm on the path. I'm walking through the forest. Time
• 22:41
  Speaker 3: to cleanse the heart. And then we're going into Apple.
• 22:48
  Speaker 3: Corporate America. They think they're in touch. Nowhere near it.
• 22:54
  Speaker 3: I do laugh at these corporate business officials, these decision makers,
• 22:59
  Speaker 3: who think that the only answer to a business success
• 23:02
  Speaker 3: is to cut hours or cut jobs. They think that's
• 23:05
  Speaker 3: the only answer. And it's like what you're trying to
• 23:08
  Speaker 3: prove here is feasible, but your consumer, the one that's
• 23:12
  Speaker 3: buying into your product and your ideas, they're seeing your
• 23:16
  Speaker 3: failure because you don't have enough balls and you don't
• 23:19
  Speaker 3: have enough finances to keep a real good solid team together.
• 23:23
  Speaker 3: That's the way they're looking at it. Oh, you're not
• 23:25
  Speaker 3: living up to me? What do you mean I'm standing
• 23:27
  Speaker 3: here in this line with four people deep? You've only
• 23:29
  Speaker 3: got two people on the register.
• 23:31
  Speaker 2: You failed.
• 23:32
  Speaker 3: You failed the consumer. When you fail the consumer, how
• 23:36
  Speaker 3: are you going to get that back?
• 23:38
  Speaker 2: Oh, that's right.
• 23:39
  Speaker 3: You were doing what everybody else is doing by eliminating
• 23:42
  Speaker 3: jobs or cutting hours. You're looking at failure right in
• 23:46
  Speaker 3: the eyes and you're doing nothing about it. I swear
• 23:49
  Speaker 3: to God I'm not being an angry old man. I'm
• 23:51
  Speaker 3: just telling you the truth. You can save you know,
• 23:54
  Speaker 3: for your stockholders and you can build up their little
• 23:57
  Speaker 3: retirement funds. But in reality, the consumer is standing there
• 24:00
  Speaker 3: looking at you. And what does my manager do? Walks
• 24:04
  Speaker 3: in their office and ignores the people.
• 24:07
  Speaker 2: Oh, I am a witness.
• 24:11
  Speaker 3: One of the things I've talked about a lot, when
• 24:14
  Speaker 3: this company, for some stinking reason, feels the need to
• 24:18
  Speaker 3: honor the younger generation, we're talking about haven't even graduated
• 24:21
  Speaker 3: from high school yet, but they'll honor them with Employee
• 24:25
  Speaker 3: of the Month. It happened with Jimmy. It's happening with Christian.
• 24:29
  Speaker 3: They get this little ego thing going on, and then
• 24:32
  Speaker 3: they feel like, I'm not coming in today.
• 24:36
  Speaker 2: I'm not feeling it. Feeling what?
• 24:39
  Speaker 3: There was something you obviously felt when you were nominated
• 24:42
  Speaker 3: and then got Employee of the Month, and now you
• 24:45
  Speaker 3: don't feel it? It's like you're bone dry? I often
• 24:48
  Speaker 3: sit there, and this is going to be so fucking conceited.
• 24:51
  Speaker 3: What would have happened to me if back at K-O-Y-N
• 24:54
  Speaker 3: in 1979, if I would have pulled off the same trick?
• 24:59
  Speaker 3: All I can do is just stand here and just
• 25:00
  Speaker 3: say something positive. Say something positive. Dude, you've got to
• 25:03
  Speaker 3: say something positive. Get into the positive mood. But that's
• 25:05
  Speaker 3: how I feel about when I see that ugly-looking pink
• 25:09
  Speaker 3: line through people's names. What do they do at your
• 25:11
  Speaker 3: business when somebody is a no-call, no-show, or if they
• 25:15
  Speaker 3: just on the day of, they just call up and say, ah,
• 25:17
  Speaker 3: you know, we already talked about this. But how do
• 25:19
  Speaker 3: you feel and how does it affect you knowing when
• 25:22
  Speaker 3: everything that you want to do is not going to
• 25:25
  Speaker 3: be met because now you're stuck doing everybody else's job?
• 25:27
  Speaker 3: How do you get back to positive? Oh, it's got
• 25:30
  Speaker 3: to be my bad energy. I just learned that the refrigerators...
• 25:34
  Speaker 3: in the meat department are down there's no meat out
• 25:37
  Speaker 3: so it looks like that the busher is going home
• 25:39
  Speaker 3: for the day because there's no way we can sell
• 25:42
  Speaker 3: meat without a refrigerator system so they're going to try
• 25:45
  Speaker 3: to fix that but how long does something like that
• 25:46
  Speaker 3: happen it's like it's like okay i woke up into
• 25:50
  Speaker 3: a bad day or i'm turning it into a bad
• 25:52
  Speaker 3: day what is and how you made it this far
• 25:55
  Speaker 3: into this story i have no idea and i don't want.
• 25:57
  Speaker 2: You to tune out but this is reality.
• 26:00
  Speaker 3: You know, yesterday we were talking about the New York
• 26:02
  Speaker 3: Knicks and the Spurs in the playoffs, and last night,
• 26:05
  Speaker 3: would New York go home with the championship? Well, I
• 26:07
  Speaker 3: have that answer now, but it took 24 hours to
• 26:09
  Speaker 3: get here. But what's really interesting that I did not
• 26:12
  Speaker 3: expect was that the people from Boston, the people from Seattle,
• 26:16
  Speaker 3: the people from Denver, even the Los Angeles Lakers, you
• 26:19
  Speaker 3: bring up the game to any of those people, and
• 26:21
  Speaker 3: they're pissed off.
• 26:22
  Speaker 2: They're pissed off that the New York Knicks won.
• 26:24
  Speaker 3: And I asked the gentleman who's from Boston, I said, well, why?
• 26:27
  Speaker 2: I mean, it's like, it's like, I mean, everybody loves
• 26:29
  Speaker 2: the Knicks.
• 26:30
  Speaker 3: And he looks at me and he goes, well, you
• 26:32
  Speaker 3: can fuck off on that thought because that's not the truth.
• 26:36
  Speaker 3: Not everybody likes the Knicks. We all grew up hating
• 26:38
  Speaker 3: the Knicks. And so bad I wanted to get on
• 26:41
  Speaker 3: the speaker and say, is there anybody from New York here?
• 26:43
  Speaker 3: I need to talk to somebody from New York. I
• 26:46
  Speaker 3: swear to God, I'm not being negative. And I don't
• 26:48
  Speaker 3: know how many times I've got to endlessly say that.
• 26:51
  Speaker 3: Now when you walk by the back room, the warehouse area,
• 26:54
  Speaker 3: it literally smells like something is dead. And it really
• 26:58
  Speaker 3: is dead because we have a compost back there. We
• 27:00
  Speaker 3: do compost with all the stuff that's breaking down. We
• 27:02
  Speaker 3: don't want to throw it in the trash. But God damn,
• 27:05
  Speaker 3: if I can smell it, what can everybody else do?
• 27:08
  Speaker 3: And why isn't anybody talking about it? I think the
• 27:12
  Speaker 3: reason why everybody is in such a rough mood today,
• 27:15
  Speaker 3: and they are rough, and we are relying on our
• 27:18
  Speaker 3: guests to get us up, which is kind of the
• 27:20
  Speaker 3: collaboration that we've had at this store. The people that
• 27:23
  Speaker 3: we're serving understand. They totally get it because they're living
• 27:25
  Speaker 3: in the real world. We're living in the grocery store world.
• 27:28
  Speaker 3: And that grocery store world, a multi-billion dollar company.
• 27:33
  Speaker 2: This is that we work for. This is a $ 3
• 27:35
  Speaker 2: million store. We make $ 3 million a week. And they cut...
• 27:41
  Speaker 2: everybody's hours. I mean, they cut it huge.
• 27:46
  Speaker 3: And you sit there and you go, hmm, interesting. So
• 27:51
  Speaker 3: you want me to do what? And you want how
• 27:54
  Speaker 3: much dedication, loyalty, determination, perseverance? Really, for what price?
• 27:58
  Speaker 2: Okay. Yeah. We're going to move forward on this one, okay?
• 28:05
  Speaker 3: So in all honesty, really seriously, in all honesty, we
• 28:08
  Speaker 3: could be in the final episodes of CTCS Because you've
• 28:12
  Speaker 3: got to pay for me.
• 28:13
  Speaker 2: You ain't getting me for free.
• 28:16
  Speaker 3: That was by far the absolute biggest return we've ever done.
• 28:22
  Speaker 3: A woman comes in and she buys.
• 28:25
  Speaker 2: $ 350 worth of baby supplies. $ 350. And she got every
• 28:30
  Speaker 2: single cent back. No excuses. We couldn't ask questions. She
• 28:35
  Speaker 2: let us have the receipt, thank God in heaven.
• 28:37
  Speaker 3: We don't know if she went and she bought it
• 28:39
  Speaker 3: one time earlier and then came back to the store
• 28:41
  Speaker 3: and she stole it.
• 28:42
  Speaker 2: Well, that's what managers are doing right now.
• 28:43
  Speaker 3: They're looking at the entire day to find out if
• 28:46
  Speaker 3: she came into the store earlier because she bought it twice. One,
• 28:50
  Speaker 3: to get the receipt, then come into the store and
• 28:53
  Speaker 3: steal it and then get all that money back. We
• 28:55
  Speaker 3: don't know because the receipt that she gave us was
• 28:58
  Speaker 3: a duplicate receipt. Now, personally, and I'm not the manager,
• 29:01
  Speaker 3: I would have not taken the duplicate receipt and said,
• 29:04
  Speaker 3: I need the original. It's so funny, you've heard of
• 29:08
  Speaker 3: the term, they all came out of the woodwork. Seems
• 29:10
  Speaker 3: like that's what's happened when it comes to... you know,
• 29:13
  Speaker 3: understanding what took place with the F-150. It's been a
• 29:18
  Speaker 3: rough week because of the F-150 and having to go
• 29:20
  Speaker 3: through it and not having transportation and then getting hit
• 29:24
  Speaker 3: with this huge-ass bill. Anyway, does that mess with the mindset?
• 29:27
  Speaker 3: Of course it does. Only to find yourself where you're
• 29:29
  Speaker 3: losing hours at work. Of course it gets inside your mindset.
• 29:33
  Speaker 3: And it really kind of just, you know, it torches
• 29:35
  Speaker 3: your ambition and your drive moving forward. And then when
• 29:39
  Speaker 3: it's time to go, home it's time to go home
• 29:40
  Speaker 3: but what i meant by the you know they come
• 29:42
  Speaker 3: out of the woodwork you know all i'm doing is
• 29:44
  Speaker 3: i'm just asking other mechanics you know what the hell
• 29:45
  Speaker 3: the scoop is and they're all going well why didn't
• 29:47
  Speaker 3: you bring it to me And I looked at every
• 29:50
  Speaker 3: single one of them today, and I said, why didn't
• 29:53
  Speaker 3: I know that this is what you do? You know,
• 29:55
  Speaker 3: it's like, why is it that when something bad happens,
• 29:58
  Speaker 3: that's when you find out what everybody does?
• 30:01
  Speaker 2: What do I need to do.
• 30:02
  Speaker 3: To start asking these questions long before this moment even happens? Hey,
• 30:07
  Speaker 3: that's going to do it for another edition of CTCS,
• 30:09
  Speaker 3: the ups and downs, the twists and spins, the ins
• 30:10
  Speaker 3: and the outs, the cars that want to start, the
• 30:12
  Speaker 3: cars that don't, those that want to go forward, those
• 30:14
  Speaker 3: that want to go backwards. Everything that is going to
• 30:17
  Speaker 3: go right or wrong, that is what the world is
• 30:20
  Speaker 3: all about. And by the way, I guess we should
• 30:22
  Speaker 3: document this. Word came across on CNN, NBC, Fox, ABC,
• 30:27
  Speaker 3: everything that... The war in Iran, they say, is over.
• 30:33
  Speaker 3: That there has been an agreement. So at least we
• 30:35
  Speaker 3: got this documented. I don't know when you're getting this.
• 30:37
  Speaker 3: I don't know if the war is going to start
• 30:39
  Speaker 3: up again. I just document stuff because that's who we
• 30:42
  Speaker 3: are as a generation. We create mile markers.
• 30:46
  Speaker 2: CTCS.
• 30:51
  Speaker 3: CTCS.
• 30:52
  Speaker 2: I'll see you next time on CTCS.