Latest / The Mental Health Evolution / Ep 50: When Child Care Can't Wait for Nine to Five with Sara Bradley
Transcript
- 0:00(Transcribed by TurboScribe. Go Unlimited to remove this message.) This podcast is part of the Frederick podcast
- 0:02network.
- 0:03Learn more at listenfrederick.com.
- 0:05Welcome to Mental Health Evolution, a podcast about
- 0:08what's changing in mental health and why it
- 0:11matters.
- 0:12I'm your host, Rachel Harrison, inviting you into
- 0:15honest conversations with people from all perspectives in
- 0:18the field, clinicians, tech founders, investors, insurance companies,
- 0:22and all the folks in between.
- 0:24Let's explore what's working, what's not, and what's
- 0:27next.
- 0:33Welcome back everyone to the Mental Health Evolution
- 0:37podcast.
- 0:38I am Rachel Harrison, and today I'm speaking
- 0:41with someone who might not come to mind
- 0:43immediately when you think about the mental health
- 0:46workforce, but who is absolutely doing work every
- 0:50single day that supports the mental health of
- 0:53parents that keep our emergency responders, healthcare workers,
- 0:57and other essential workers on the front line
- 1:00where they are needed most.
- 1:02Sarah Bradley is the Executive Director of York
- 1:05Day Early Learning in York, Pennsylvania, an organization
- 1:09that has been serving working families in York
- 1:12County for more than 90, yes, 90 years.
- 1:16Under Sarah's leadership, York Day is doing something
- 1:19genuinely rare, offering reliable, high-quality early learning
- 1:25to families who work outside the traditional nine
- 1:28-to-five, including overnight shift workers, first responders,
- 1:33and families navigating recovery from substance use disorder.
- 1:37But Sarah's vision goes beyond the families York
- 1:40Day serves today.
- 1:42She is working to build a model for
- 1:44non-standard child care that other organizations can
- 1:47replicate so that what York Day does in
- 1:50York County can eventually exist in communities across
- 1:54the country.
- 1:55We are going to go dig into all
- 1:57of that today.
- 1:58Sarah has spent nearly two decades in non
- 2:01-profit early childhood education and joined York Day
- 2:04as a parent before eventually becoming its leader.
- 2:07I'm really glad she's here and can't wait
- 2:10to dig into that conversation.
- 2:12As you know, we always start with some
- 2:14articles first to kind of set a baseline
- 2:17for our conversation today.
- 2:20And so the first article that I want
- 2:21to talk about is called The 74 Million.
- 2:24When work isn't nine-to-five, child care
- 2:27can't be either.
- 2:29And this piece looks at a problem many
- 2:32people don't think about.
- 2:34The child care system in the United States
- 2:36was built around a standard workday.
- 2:39And for the millions of parents who work
- 2:41nights, weekends, irregular hours, shift work, that simply
- 2:45doesn't work.
- 2:47The article explores what non-standard child care
- 2:50actually looks like, who needs it, and why
- 2:53so few providers are equipped to offer it.
- 2:56It's a useful frame for understanding why what
- 3:00York Day does is genuinely rare.
- 3:03The second article from the University of Michigan
- 3:06School of Public Health is titled How Inaccessible
- 3:10Child Care Affects Families and Early Childhood Educators.
- 3:14So when child care is inaccessible, the consequences
- 3:19go well beyond logistics.
- 3:22Parents experience chronic stress, anxiety, and depression when
- 3:26they cannot find or afford reliable care.
- 3:29And for the mental health clinicians listening, these
- 3:31patients you are already seeing.
- 3:34This piece connects the child crisis directly to
- 3:37measurable mental health outcomes for parents, children, and
- 3:41the early childhood educators trying to serve them.
- 3:44And lastly, we have an article from JAMA
- 3:47Pediatrics, that's the Journal of American Medical Association,
- 3:50called U.S. Children Living with a Parent
- 3:53with Substance Use Disorder.
- 3:55And this 2025 study found that more than
- 3:58six million children in the United States live
- 4:01with at least one parent with a co
- 4:03-occurring substance use disorder and mental illness.
- 4:07For people working with these families, reliable child
- 4:10care is not a peripheral issue.
- 4:12It's often a direct factor in whether a
- 4:14parent can sustain recovery.
- 4:17York Day's work with family and substance abuse
- 4:20disorder recovery puts them at the intersection of
- 4:24early childhood education and behavioral health in a
- 4:28way that most child care providers never attempt.
- 4:32So with that, Sarah, I'm excited to dive
- 4:35into a conversation with you.
- 4:38Tell me a little bit more about York
- 4:41Day.
- 4:42Your organization has been around for a long
- 4:44time.
- 4:45I'm curious, what are you seeing as the
- 4:49most urgent unmet need for families that you're
- 4:51already serving?
- 4:53So yes, York Day is very old.
- 4:55It was here long before I was here
- 4:57in this community.
- 4:58It really is a York County supported program,
- 5:02and it will continue to be here long
- 5:04after.
- 5:05And so I am just a blip in
- 5:07its existence, but it really does serve as
- 5:10the village for so many generations of families
- 5:13here in York County.
- 5:14So there were a few urgent needs.
- 5:16And so one thing I think is important
- 5:19to do is kind of set the stage
- 5:20that all high quality early learning programs have
- 5:24significant waiting lists.
- 5:26And so as a parent who is trying
- 5:28to find care in organizations such as ours,
- 5:31we have over 600 children on a waiting
- 5:33list today.
- 5:34And so one of the needs immediately that
- 5:37we know is additional slots, right?
- 5:40And so sometimes we can't accept siblings coming
- 5:43into a program.
- 5:44We have to be really careful how we
- 5:46weigh that to make sure we can continue
- 5:47to serve families the way they need to
- 5:49be served so they're not taking kids to
- 5:50multiple places.
- 5:52A big one was resource and referral services
- 5:54for behavior supports.
- 5:57And so we are kind of talking about,
- 5:59I mean, it's different from when you and
- 6:00I were young and there was a lot
- 6:02of outdoor time.
- 6:03And so with further implementation of technology, medicine
- 6:06is finally trying to understand and catch up
- 6:09with how that influx of technology has affected
- 6:12young brains and those behavior outcomes that are
- 6:15associated with that infiltration of technology.
- 6:18And so we see, and we are not
- 6:20alone in this, a lot of, I will
- 6:23say, explosive or undesirable behaviors from young children
- 6:27that are coming earlier and earlier and earlier.
- 6:30And so parents are frequently seeking help for
- 6:33those behaviors.
- 6:33So that type of resource and referral.
- 6:35The other thing that we noticed is the
- 6:38amount of families that needed traditional, non-traditional
- 6:41hours.
- 6:42And so I know we're going to talk
- 6:43about that a little bit more, but even
- 6:45those that work in what we would consider
- 6:47a traditional daytime hours, you know, working, that
- 6:51could be 6.30 to 2.30, that
- 6:53could be 8 to 5.30. When most
- 6:55of our standard programs are only operating between
- 6:586.30 or 7.30 to 5.30
- 7:01or 6.00. And so that puts a
- 7:02lot of strain on the family.
- 7:04And so when I came in, we were
- 7:06looking at all of these solutions for all
- 7:09of these areas.
- 7:10The first thing we did was get our
- 7:12resource and referral in line for behavior supports.
- 7:14And that included bringing people in, that included
- 7:17education components for parents, and building a sense
- 7:20of community amongst themselves.
- 7:22And the second thing we did, which is
- 7:23what we're talking about today, is looking at
- 7:25those extended hours.
- 7:27Wow.
- 7:27So what have you been able to bring
- 7:28in, in terms of behavior support?
- 7:31So a lot of it is just knowing
- 7:32where to find those in the county that
- 7:34you are.
- 7:35And so our state puts a significant amount
- 7:37of money into support systems to help families
- 7:40through our Lincoln Intermediate Units here in Pennsylvania.
- 7:44But one thing that the Office of Child
- 7:46Development and Early Learning did here is they
- 7:48created rapid response teams, which is a group
- 7:51of professionals that can come in quickly and
- 7:54provide emergency supports for kids who are struggling
- 7:56to adapt to care.
- 7:58They help our teachers one-on-one, they
- 8:00give them recommendations and suggestions, they work with
- 8:02the family, they put a plan in place.
- 8:05Because the goal is for families to be
- 8:07able to work and for kids to be
- 8:08able to adapt to these types of settings.
- 8:10And so having those additional supports to be
- 8:13able to bring those rapid response team in
- 8:15have been life-changing for some of our
- 8:18families here.
- 8:19Yeah.
- 8:19Yeah, that makes a lot of sense.
- 8:21And what kind of parent supports are you
- 8:23referring to?
- 8:24So we bring in speakers to talk to
- 8:27our parents if there's a particular topic, whether
- 8:29that's academic, whether that's behavioral, whether that is
- 8:33even outside of kid care.
- 8:35So that could be bringing in a bank
- 8:36to talk about budgeting and finances and how
- 8:40to get a mortgage.
- 8:41And so we really do work with the
- 8:43needs of our families to make sure we're
- 8:45providing that level of support where it fits
- 8:48our current families at that time.
- 8:50Yeah, that's awesome.
- 8:52And so this also kind of round-the
- 8:54-clock supporting shift work sort of care, how
- 8:58is that working?
- 8:59And are some of the logistics challenging?
- 9:01Like I'm very curious about those pieces.
- 9:04So this is a topic that has been
- 9:06talked about county and statewide because I've worked
- 9:09at both levels for over 20 years.
- 9:11Can we do this?
- 9:12What does it look like?
- 9:14What is the need?
- 9:15And so coming into this role with the
- 9:17needs that we knew existed, and just so
- 9:19everyone knows what that framework looks like here
- 9:21in New York County, the New York County
- 9:23Economic Alliance gave us data that it's anywhere
- 9:26between 15% to 20% of our
- 9:29workforce here in New York County works some
- 9:31type of nontraditional hours.
- 9:32And you already hit on those are our
- 9:35customer service individuals, those are healthcare workers, emergency
- 9:39responders, any number.
- 9:42I mean, some we have contract work.
- 9:43There's a lot of commercial industry that happens
- 9:45here in New York.
- 9:46We are known for that.
- 9:47And so that also reflects the national data
- 9:51about what's happening across the country.
- 9:53And so it's not just here, it's everywhere.
- 9:56Yeah.
- 9:56When we initially tried to put this into
- 9:58place with that data, we put together a
- 10:02program that one was staffed appropriately, because we
- 10:07thought staffing was going to be our biggest
- 10:08barrier.
- 10:09It ended up not being which was surprising
- 10:11to us.
- 10:12And we piloted in the month of January
- 10:15of this year.
- 10:16And so we have only been open for
- 10:18six months for nontraditional care.
- 10:20We've had to pivot multiple times already in
- 10:24this pilot, one being what we envisioned was
- 10:27going to be based on surveys from parents
- 10:30and businesses that they had need a very
- 10:33particular start and a very particular stop sign.
- 10:36So we had the idea that we were
- 10:41going to stop our daytime program at 530,
- 10:44have an hour reset, open the building back
- 10:47up and this new wave of kids was
- 10:49going to come into the building in this
- 10:51very perfect linear fashion.
- 10:54That would then before we started again in
- 10:56the morning, we'd have a reset time, it
- 10:58would be like a whole second shift that
- 10:59came in.
- 11:00But once we opened registration, what we found
- 11:03is that although some of our families fit
- 11:06within that, many of them were asking for
- 11:09an exception.
- 11:10I need to come in an hour early,
- 11:11I start work at this time.
- 11:13I need to come in a little late,
- 11:14we start work at this time.
- 11:16We only need these days a week.
- 11:18And so we as the administrative team, we
- 11:20really started having the conversation if we are
- 11:23making exceptions for every family, we're providing the
- 11:25wrong program.
- 11:26And so we really had to take a
- 11:29step back and look at what are the
- 11:32hours that are actually needed.
- 11:34And so at that point, we no longer
- 11:37had our is considered overnight, but we are
- 11:40now a 24 hour a day program.
- 11:43So throughout the afternoon, when you see daytime
- 11:46kids leaving, we see kids coming in to
- 11:48take their place depending on when their parent's
- 11:51start time is.
- 11:52And so there is no definitive stop and
- 11:54start because the community doesn't need that.
- 11:57So trying to force a program that wasn't
- 11:58going to work wasn't helping our families and
- 12:01wasn't helping the model.
- 12:02Yeah, I think that sort of more fluid
- 12:06ability to have kids starting and stopping in
- 12:09a way that makes sense for their families.
- 12:11That's pretty awesome that you've been able to
- 12:13design that.
- 12:14Thank you.
- 12:15Yeah.
- 12:15And we will have to pivot again.
- 12:18So we were able to raise enough dollars
- 12:22through the philanthropic community and through the Commonwealth
- 12:24to be able to support this program for
- 12:2718 months operationally to build and test and
- 12:33pivot to really see what model will work.
- 12:36So when we start telling the story of
- 12:39non-traditional care, we will be able to
- 12:42talk about our failures, our successes, words of
- 12:45wisdom, barriers we faced, things to consider.
- 12:48There's lots of things we didn't consider in
- 12:50this process.
- 12:51And so one of those being, do these
- 12:54kids sleep?
- 12:56Because if they're parents, typically we anticipated we'd
- 12:59have kids sleeping through the night.
- 13:01But what we found is we in a
- 13:03lot of cases need to create some kind
- 13:04of educational opportunity for them overnight because they
- 13:08sleep at home with their parents during the
- 13:09day.
- 13:10Okay.
- 13:11Yeah.
- 13:12And so we've been working with families to
- 13:14kind of shift their child's sleep schedule, which
- 13:18is a very different environment than what we
- 13:20initially anticipated.
- 13:21Right.
- 13:22Wow.
- 13:24Yeah.
- 13:24And I just see so many connections to
- 13:27being able to support the wellness of parents,
- 13:31but also the wellness of kids in this
- 13:34piece.
- 13:35I think the University of Michigan piece about
- 13:38connecting childcare and accessibility directly to anxiety, depression,
- 13:42and burnout, not just for parents, but for
- 13:45early educators too, is very interesting.
- 13:48Does that match what you see on the
- 13:50ground?
- 13:51Every day.
- 13:52Every day.
- 13:53Yeah.
- 13:53Every day.
- 13:53We probably get 30 to 35 people on
- 13:56our waiting list every single day.
- 13:58We have people that call with tears.
- 14:01We are not the only community that suffers
- 14:03from this.
- 14:03This is a national epidemic.
- 14:05There are, there's not enough spots to support
- 14:07families for needed care for both, if they
- 14:11even have two parents in the household to
- 14:13be able to work and find care.
- 14:15I know one of the recommended, someone asked
- 14:17me recently what piece of advice I would
- 14:20give to parents who find out they're recently
- 14:22expecting in terms of finding childcare.
- 14:25And so the recommendation is not to wait
- 14:27till the baby is born, which is when
- 14:28a lot of parents think they're like, okay,
- 14:30now I need to find care.
- 14:32I have six to 12 weeks if they're
- 14:33fortunate to being able to find care to
- 14:35go back to work.
- 14:36And so, you know, my advice in those
- 14:38is at the point of conception, you need
- 14:40to start looking to see what your options
- 14:42are in your community.
- 14:43Because I mean, even in New York County,
- 14:45there are a lot of what I would
- 14:46consider childcare deserts where it's not even available.
- 14:49That creates a tremendous stress on couples.
- 14:52It creates a tremendous stress on household income,
- 14:56on siblings, if they're in two different places.
- 14:58And so, I mean, just some really good
- 15:01things to consider when you're thinking about having
- 15:03children.
- 15:03Definitely.
- 15:04You've talked about wanting to train other organizations
- 15:07to replicate this model.
- 15:10I'm curious, what does that look like?
- 15:13And what are some of the biggest barriers
- 15:14for a childcare provider who wants to start
- 15:18serving non-standard hours families or families in
- 15:21recovery?
- 15:22So again, we are only six months in.
- 15:25Yeah.
- 15:25And so the end goal at the end
- 15:27of 18 months is to be able to
- 15:28create a blueprint that can be replicated so
- 15:31we can support other organizations through this journey.
- 15:34Here are the surveys that we used.
- 15:36Here is, you know, examples of paperwork that
- 15:38we used.
- 15:39Here is barriers that we faced, frequently asked
- 15:42questions, you know, work with your local chamber
- 15:44of commerce to really connect with businesses.
- 15:47And so something like that would be really
- 15:50helpful.
- 15:50And I know we have companies around here
- 15:51who are waiting for that to see what
- 15:53happens with our model to be able to
- 15:56pick up that work.
- 15:57Does it work?
- 15:57Does it not work?
- 15:58Is it a need?
- 16:01And so we know based on the research
- 16:03with 20% of our population working non
- 16:05-traditional hours, it is.
- 16:06But how can we get that word out?
- 16:08A marketing plan?
- 16:10People to consider in that way.
- 16:12The biggest barrier, and we have been very
- 16:15fortunate on this so far, is going to
- 16:17be consistent staffing.
- 16:19We heard from employers in our surveys that
- 16:23their non-traditional hours are really non-consistent
- 16:26with maintaining employees.
- 16:29Yeah.
- 16:30We have seen that with children here.
- 16:34And so when families enroll their child, we
- 16:37have seen that rollercoaster of enrollment.
- 16:41When they come in and three weeks later,
- 16:43their parent has offered a daytime shift.
- 16:45Oh, wow.
- 16:46And our daytime is full.
- 16:48And so we have seen that here as
- 16:49well.
- 16:50Okay.
- 16:51And so it continues to transition like that.
- 16:53And the toll of working non-traditional hours
- 16:56in your own family life from an employment
- 16:58standpoint, again, we have been very fortunate, but
- 17:01that burnout is very real.
- 17:02So taking really careful consideration on who you're
- 17:05bringing in, how you're taking care of those
- 17:08employees, what their hours of work look like,
- 17:12and creating some wellness areas for them to
- 17:14be able to maintain that non-traditional employment
- 17:17under stressful conditions.
- 17:18Any child care is a stressful condition to
- 17:20be able to maintain that workflow overnight.
- 17:24Otherwise it can't exist.
- 17:26Yeah.
- 17:27That seems like a pretty enormous challenge, actually.
- 17:31Yes.
- 17:32Maybe with some creative solutions, but definitely love
- 17:36your approach to taking the 18 months, seeing
- 17:39where you need to pivot and being able
- 17:42to make those changes and those pivots.
- 17:45What do you think that just people in
- 17:49general, maybe people in the mental health industry,
- 17:51maybe just people who are looking for childcare,
- 17:54what do people most need to understand about
- 17:57the needs, the challenges, the barriers?
- 18:00What message would you want to get out
- 18:02there about what you're doing?
- 18:05About Twilight in particular, about just early learning
- 18:07in general.
- 18:08Whatever you want.
- 18:10Yeah.
- 18:11Whatever we want to talk about.
- 18:12Yeah.
- 18:13So I think it's really important for people
- 18:16to know that there is no one traditional
- 18:20way to care for your child.
- 18:23It is all hard.
- 18:25There are lots of options.
- 18:27Some people prefer at-home providers, some people
- 18:29for group homes, some people prefer centers.
- 18:32And if one of those options isn't working
- 18:33for you, even if it's overnight during the
- 18:37day, if you need weekend care, whatever that
- 18:39looks like, that it's okay.
- 18:41Care is best.
- 18:42Community is best.
- 18:44The village is best.
- 18:45And so whatever that looks like for your
- 18:46family, you will need to feel good about
- 18:50it.
- 18:50It will need to be the best situation
- 18:52for you with your hours, with what you
- 18:55can afford, because the other part we haven't
- 18:57talked about is the enormous cost of early
- 19:00learning for families, which can also create mental
- 19:03health issues.
- 19:05But to know that you need to find
- 19:07something that works for you and to start
- 19:09that process as early as possible.
- 19:12Yeah.
- 19:12Yeah.
- 19:13I love that piece of advice to get
- 19:15on it quickly, get on a waiting list
- 19:17or get on a few quickly.
- 19:19That's awesome.
- 19:20Well, I want to thank you, Sarah.
- 19:23I feel like what you're doing does support
- 19:25mental health of our communities, wellness of our
- 19:28children, wellness of parents, wellness of families, and
- 19:32especially those workers that do jobs that are
- 19:37challenging and different shifts, right?
- 19:39We want those people to be doing that
- 19:41work.
- 19:42It's a service to our community to have
- 19:45people in those organizations and being able to
- 19:47do what they do.
- 19:48So I appreciate how you are supporting wellness
- 19:52in your community.
- 19:54So thanks for being here.
- 19:56Thanks for sharing what you're doing.
- 19:58And I'm just glad to have had this
- 20:00conversation.
- 20:01Yep.
- 20:02No problem.
- 20:02I sincerely appreciate it.
- 20:05Thank you very much for having me.
- 20:07And yeah, thank you.
- 20:09So for our listeners, we will have all
- 20:11of the in the show notes, we will
- 20:13have links to everything that Sarah and her
- 20:16team are doing and to the articles as
- 20:19well.
- 20:20If this is something of interest and something
- 20:21that you want to dig into a little
- 20:23bit more.
- 20:24And we will be back next time to
- 20:27talk about everything on how the landscape in
- 20:31the mental health industry is changing.
- 20:33I'm Rachel Harrison.
- 20:35This is Mental Health Evolution, and we'll see
- 20:37you next time.
- 20:39Thanks for listening to the Mental Health Evolution
- 20:42podcast.
- 20:43Join the conversation, find us on socials, send
- 20:46us your thoughts and tell us what you're
- 20:47seeing in your corner of the mental health
- 20:49world.
- 20:50Until next time, stay curious and keep evolving.