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Playing With the Animals On the Job is a Major Work Perk | Working at the Nashville Zoo

In this episode of Culture Uncovered, Jena Dunay sits down with Heather Thompson, CHRO of the Nashville Zoo, to explore what it's like to lead people operations at a nonprofit zoo balancing rapid growth, distinct subcultures, and a mission rooted in conservation.

Heather shares her journey into the role through a mutual connection, and why values alignment and a supportive leadership team ultimately sealed the deal for her. The conversation dives into how the Zoo manages the tension between its animal care and administrative teams, each with its own subculture, while still holding onto one…

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