
#33 - Patients Don’t Talk Like Textbooks
What if the most confident answer in the room is also the most misleading?
Large language models can ace medical exams, yet falter when faced with a real person’s messy, incomplete story. In this episode, we explore how that gap plays out in one of medicine’s highest-stakes decisions: triage. Drawing on Laura’s experience in emergency medicine and Vasanth’s background in AI research, we unpack a new study where laypeople role-played both routine and high-risk conditions and turned to leading LLMs for advice. The surprising twist? Tiny shifts in phrasing produced opposite recommendations—“rest…
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