Latest / The Diary of a CFO / From School Teacher to CFO, with Atlanta Food Bank CFO, Tamica Williams
Transcript
- 0:03Welcome back to the diary of the CFO. Today I'm
- 0:07super delighted to have with me Tamica Williams.
- 0:11She is the chief financial officer of the Atlanta
- 0:13Community Food Bank, where she leads efforts
- 0:16to modernize financial operations and drive strategic
- 0:19growth. With other two decades of experience
- 0:22in accounting and finance, Tamica has built a
- 0:24reputation for her expertise in developing high
- 0:27-performing teams, improving processes, and aligning
- 0:30financial strategies with organizational goals.
- 0:33As a CPA and a certified internal auditor, CIA,
- 0:38Tamica has held leadership roles in banking,
- 0:41private wealth management, and private equity.
- 0:44Bring a wealth of knowledge to the nonprofit
- 0:46sector. Welcome to the show, Tamica. Thank you
- 0:50so much. I'm very happy to be here. Thank you,
- 0:54thank you, thank you. I love your experience
- 0:57and how you have worked in for profit before
- 1:00now coming into not for profit. So what initially
- 1:03draw you to accounting and then to not profit?
- 1:07How was your leadership journey until now? I
- 1:10started my working career in my 20s as a math
- 1:14and science teacher, and I thought that it was
- 1:17the right path for me at the time because I love
- 1:20information. But I soon found that I like information
- 1:24and I like utilizing information. So I found
- 1:28my way into accounting somewhere in my mid -20s.
- 1:31I all but scrapped a bachelor's degree in biology
- 1:34and a master's in education that I had and went
- 1:37back to school for a bachelor's in accounting
- 1:39and a master's in accounting. But I have worked
- 1:42in a few organizations over the years and I love
- 1:46accounting and finance at its core. In my private
- 1:49life, I had done volunteer work over the years
- 1:54with food pantries in my local area. And so that
- 1:58was a big part of my community work. And the
- 2:01opportunity at the food bank just seemed to bring
- 2:04both of those worlds together, my career world
- 2:07and my personal endeavor world. Wow. That is
- 2:12amazing. Such a, like, that's like matchmaking.
- 2:16Now, tell me why were you... first involved with
- 2:18the food bank? Because, you know, when we think
- 2:20about volunteer work and non -for -profit, I
- 2:22always find out that the cause you volunteered
- 2:25with and for over a long period of time probably
- 2:28have something to do with, probably resonate
- 2:30with something in your life. So why volunteer
- 2:33with food banks in the first place? Well, I'm
- 2:35a member of Zeta Phi Beta Sorority Incorporated,
- 2:38the noon and graduate chapter, and we do a lot
- 2:40of volunteer work in the community. And work
- 2:43at the food pantries is just a piece of that,
- 2:45but Going back in my life, I come from what you
- 2:50would call a disadvantaged background. And my
- 2:52family in the late 80s, early 90s took advantage
- 2:56of opportunities to obtain food from food pantries,
- 3:01from churches, et cetera. That has remained with
- 3:05me over the years. And now that I'm in a place
- 3:08in my life to give back, I like to give back
- 3:10to those types of causes, like you said, that
- 3:13resonate with something in my past. the food
- 3:16bank does. Wow, that is so inspiring because
- 3:21coming from a place of needing a food pantry
- 3:24service, so now leading finance, not just any
- 3:28area, finance at a food bank, that must be full
- 3:31circle for you. It does feel full circle and
- 3:34I'm very excited about the opportunity to do
- 3:37that, to lead the food bank in the area of finance.
- 3:40Like you said, it's kind of a match of both worlds.
- 3:43Yes. Yes. So what would you say if someone feels
- 3:48like they also come from a disadvantaged background
- 3:51and they may not have the right connections or
- 3:54background to move in your career, to take the
- 3:57steps you took, right? Because I'm originally
- 3:59from West Africa, Ivory Coast. And sometimes
- 4:03when you don't see that model in your family
- 4:06and around you, it's hard for you to... see yourself
- 4:09and then start moving toward those things. So
- 4:12what would be your advice for someone like that?
- 4:16You know, it took me many years to kind of come
- 4:19to this conclusion. And when I went to college,
- 4:23you know, it was a huge eye opener for me. You
- 4:25know, I came along in the 90s and at that time,
- 4:28you know, the Cosby show was on television, A
- 4:30Different World. And there was this big push,
- 4:33you know, college was the answer, you know. So
- 4:35when I went to college, it really was a different
- 4:37world for me. And I was able to be exposed to
- 4:41different people. And I realized that, for the
- 4:44most part, your background is irrelevant. Everything
- 4:48that you want to accomplish, those things that
- 4:51you want to have, that you want to achieve, are
- 4:54really dependent on what you're willing to do
- 4:57in your present and in your future. No matter
- 5:00your background. Focus on your present and your
- 5:04future. Start making those changes. And that's
- 5:06what I did. I had to make small changes in my
- 5:08life over time that built into a different set
- 5:12of habits that eventually got me to a different
- 5:16place in life. That's amazing. And I like how
- 5:20you said, you start pretty small, right? You
- 5:23start with a different set of habits, right?
- 5:27Because that's really what will help you do the
- 5:29long -term change we all want to see. So what
- 5:32would you say are some of the habits that helped
- 5:35you in that way? Like I said, it's going to be
- 5:38starting with the small things. Whatever you're
- 5:41doing, do it 100%. Do not do it 80 % and stop.
- 5:45Even if it's just cleaning up around the house,
- 5:48100%. Everything at 100%, the smallest task.
- 5:53If you're outside and you see trash on the street,
- 5:57and you walk by it. If it's something that you
- 5:59can pick up and easily throw away, then do that.
- 6:02Just the smallest habits. And those small habits
- 6:06turn into bigger habits that can really impact
- 6:09your life. Wow. And now that you're a CFO of
- 6:12the Atlanta Community Food Bank, what's the most
- 6:15exciting part about the role so far? Or maybe
- 6:17what was the biggest adjustment? You know, the
- 6:20most exciting part about the role is... The same
- 6:23thing that has excited me throughout my accounting
- 6:26career. I love information and I love problem
- 6:30solving. And every day that I wake up, I feel
- 6:33like I'm ready to solve a challenging crossword
- 6:37puzzle or a challenging Sudoku puzzle. And so
- 6:42I walk into work ready for those puzzles, ready
- 6:45for those problems, and I leave every day with
- 6:48a sense of accomplishment. That is the excitement.
- 6:51Each day of more than 20 years, I still approach
- 6:55each day of work with that problem solving puzzle
- 6:59mindset. And it's exciting for me. That's awesome,
- 7:02because I used to think that accounting was going
- 7:04to be boring. And 15 years later, I'm still looking
- 7:09to be bored. Yes, it's definitely not boring.
- 7:13There's a huge misconception out there for those
- 7:16that do not work in accounting and finance. They
- 7:19think that you're kind of just sitting there
- 7:21crunching numbers. And for the most part, you
- 7:24might do some of that in the beginning, but that
- 7:27is the preparation for the problem solving, the
- 7:31solutions oriented roles that you will move into.
- 7:35And that is very much what the CFO role is. It
- 7:40is a solutions oriented role. Wow. And for you
- 7:44getting to the CFO level, what would you say
- 7:47was the biggest adjustment for you? So between
- 7:51working in accounting and all the compliance
- 7:55and stuff, what was the biggest adjustment for
- 7:57you? I think the biggest adjustment was time
- 8:01management. There is a different level to the
- 8:06time management skills that you must have when
- 8:09you work in accounting. I think when I was a
- 8:13freshman in college, my first semester was horrible.
- 8:17I had no time management skills and I approached
- 8:22everything with the same mindset that I did in
- 8:24high school and at the end of that first semester
- 8:27I realized that you know what got me here won't
- 8:30get me there. I was in the bookstore one day
- 8:33and there was a huge stack of calendar planners
- 8:37just there for free so I took one and began to
- 8:40use it and that planner changed my life and I
- 8:44have used a paper calendar over, gosh, 20 plus
- 8:48years. I still use one today. But in addition
- 8:51to that, I use my Outlook calendar for work.
- 8:54And I approach my time management in much the
- 8:58same way that a nonprofit organization would
- 9:01approach zero -based budgeting. I zero -based
- 9:04budget my time. So if you open my Outlook, you
- 9:06will see that almost every block of a 30 -minute
- 9:10segment is booked towards something, whether
- 9:13it be... a report that I need to work on, follow
- 9:17up on a task, a meeting. I try to utilize all
- 9:21of that time and calendar, calendar, calendar.
- 9:25If you ask me something now and I say, oh, I'll
- 9:28look into that next week, I will go out to my
- 9:31Outlook and put a 30 -minute block out there
- 9:33to look into whatever that is so that I don't
- 9:36forget it and make sure to get back to you. I
- 9:39do the same. And a couple years ago, I discovered
- 9:42how you can drag an email into your calendar.
- 9:46Oh my God, that's like my favorite friend. Yes,
- 9:49it's a game changer. Now you mentioned you approach
- 9:53it as zero -based budget as non -for -profit
- 9:56do. Can you please speak more to that? Because
- 10:00sometimes I think that not many people realize
- 10:03the difference between corporate finance working
- 10:06for a for -profit versus a non -for -profit.
- 10:09especially when it comes to budgeting and planning.
- 10:11So since you work in both sectors, what are the
- 10:15key differences? How is the budget different
- 10:19when you're dealing with a not -for -profit versus
- 10:21a for -profit? I think the key difference lies
- 10:24with your stakeholders. So in a for -profit organization,
- 10:29of course, the goal is always to maximize profits.
- 10:33And in a non -profit organization, the goal is
- 10:37to maximize mission and impact. When it comes
- 10:41to the finances of a nonprofit organization,
- 10:44you want to manage your budget so that you can
- 10:49maximize your mission and impact while minimizing
- 10:55expense. Because a nonprofit organization is
- 10:59going to have just so much revenues coming in
- 11:04from grants, from donations, from whatever other
- 11:07sources. And the goal is to maximize the use
- 11:12of that revenue towards your mission and your
- 11:15impact. And so it's a delicate balance. The budget
- 11:18process is it can be a tedious process, but you
- 11:23have to keep that delicate balance in mind. And
- 11:27something that we're doing at the food bank right
- 11:30now that's fairly new is somewhat of a more inclusive
- 11:35budgeting process in which I am working directly
- 11:38with my stakeholders within the business, so
- 11:41to speak. So my ELT, my managers, my directors,
- 11:46I am working with them hands on for the next
- 11:50fiscal year budget. And so far so good. You know,
- 11:56it has been an eye opening experience for them.
- 12:01those that have never been involved in the budgeting
- 12:02process before. However, it gives them an opportunity
- 12:06to be hands on with the finances that they will
- 12:10be held accountable to as we work through the
- 12:14next fiscal year. And I think that that experience
- 12:18is going to motivate them to adhere to the budget,
- 12:23to maximize our revenues, minimize expenses,
- 12:28to make a greater impact. on our community. That's
- 12:32awesome. And I think now, especially with the
- 12:36political climate, the things that are changing
- 12:38in the economy, the policy changes, it's so important
- 12:41to be in tune with what the programs, the businesses
- 12:44are, whether you're in a not for profit or not.
- 12:48So what you're doing is so important. But what
- 12:51would you say are some of the things you kind
- 12:53of had to educate or lead change for them? Because
- 12:57it's like from finance handling all of it, now
- 13:00I'm involved. So maybe I'm scared. Maybe I don't
- 13:02know how to do it. Maybe I don't want to do it.
- 13:05Like how, what has been your experience? What
- 13:08may be some best practice you want to share for
- 13:10somebody starting something like you do it now?
- 13:12I think the best practice would be to approach
- 13:17what you are doing with a mindset of innovation
- 13:21and adaptability. And innovation, of course,
- 13:26includes technology, but I think the use of technology
- 13:30is much broader or can be much broader than it
- 13:34used to be. So, for example, if you had asked
- 13:37me in the early 2000s when I started my career,
- 13:41kind of what would be the most important skill?
- 13:45or non -financial skill for someone in accounting,
- 13:48the default answer would be technology. But now
- 13:51technology falls under a much broader umbrella
- 13:54of innovation. And so the key is to use technology
- 13:59as a tool to solve problems, to implement new
- 14:04ideas, to implement new ways of working and doing
- 14:08things, new ways of providing information, and
- 14:12Working in a nonprofit, I have found that being
- 14:16innovative with the technology that you have
- 14:19is probably the greatest skill that you could
- 14:23bring to an organization. You know, as you know,
- 14:26as we all know, nonprofits could have limited
- 14:29resources, limited technology. And so your innovation
- 14:33around the way that you use that technology to
- 14:37support the mission, to support the business
- 14:39is a valuable skill that any organization could
- 14:43benefit from, but I think it's especially valuable
- 14:46with a non -profit organization where your resources
- 14:49might be limited. Yes, and when your resources
- 14:53are limited, how do you advocate for more resources
- 14:57for your department? Because, like you said,
- 15:00technology is great. Technology is not free.
- 15:02You probably have the low tier, high tier, mid
- 15:05tier, but at the end of the day, it involves
- 15:07spending. And a lot of times, the grants may
- 15:10not have room for infrastructure or capacity
- 15:14building. So how do you advocate for more resources
- 15:18for your accounting and finance team? I think
- 15:21the simple answer is to do just that, to advocate
- 15:24for it. Lots of times, you know, with accounting
- 15:27and finance, you're not necessarily or well,
- 15:31not necessarily, you're not a revenue generating
- 15:34part of the business. And so you're kind of in
- 15:36the background and accounting and finance leaders
- 15:39will often forget to advocate for their teams,
- 15:44to advocate for resources. So I think it's important
- 15:47to do just that, to advocate for them. Now, as
- 15:50I mentioned, there's a delicate balance. And
- 15:53so when you advocate for those resources, you've
- 15:57got to find a way to sometimes maybe shift the
- 16:00focus of resources that you already have to meet
- 16:03your needs. And again, there's that innovation.
- 16:07You know, how do you Maybe use the technology
- 16:10that you have, the people that you have, the
- 16:12resources that you have to do something different,
- 16:16to fill that gap that you feel you need to maybe
- 16:21have a different resource to fill. Maybe you
- 16:24can fill that in a way that you already have
- 16:27and you're just not doing that. It's also good
- 16:29to kind of partner with your CIO or other technology
- 16:34professionals in your organization. because they
- 16:37may be able to help you fill that gap with existing
- 16:40technology, then there's always the option to
- 16:43get new technology, to get new resources, but
- 16:47it may not be when you want them. So you may
- 16:50have to make do until you can get that resource.
- 16:53And the food bank has done that for a long time.
- 16:56We are working to implement new technology right
- 16:59now, but I understand that my predecessor, Deborah
- 17:03Shope, she made do with a lot of the technology
- 17:07that she already had, innovative ideas around
- 17:11Excel, things of that nature. And often, being
- 17:15a nonprofit, you are able to get consultation
- 17:19from other experts at a reduced cost, maybe even
- 17:23free. And you have to take advantage of that
- 17:26to maybe get resources that you do not have.
- 17:29Yes. I know it's hard, like you said, in that
- 17:32period of you advocated for it. and the time
- 17:36you actually get it. So in that time, how do
- 17:39you manage your team? How do you maintain morale?
- 17:42How do you get motivated when they all have to
- 17:45be, you know, maybe stretched at some point or
- 17:49just like, ah, I don't know if I can still do
- 17:51it. How do you manage your team and lead your
- 17:54team in those times? I'll say this. Positivity
- 17:59and optimism is my default setting. Every day,
- 18:05no matter what is going on in my life, I walk
- 18:07in, well, not walk in, I actually wake up with
- 18:11a mindset of positivity and optimism. And what
- 18:16helps with that is that I'm a very quick problem
- 18:21solver. And so, as you mentioned, when the team
- 18:24is stressed, when the team feels that they do
- 18:28not have the resources that they need, I'm able
- 18:31to quickly think of a way to supplement what
- 18:35they have, supplement those resources, think
- 18:38of a plan B, help them think in an innovative
- 18:42way about the problem that they're facing. And
- 18:45I do that while maintaining this default setting
- 18:48of optimism and motivation. And so it is contagious.
- 18:55It is contagious. And even in the most difficult
- 18:59times when you can quickly problem solve, when
- 19:01you can quickly pivot to an innovative solution
- 19:05for your problem and you can do it with optimism
- 19:09and motivation and you can relay that and your
- 19:14team sees that in your face every day and they
- 19:17see that you're not stressed and that you are
- 19:20not unmotivated, even though sometimes I am,
- 19:23but I never show that. then they know that they
- 19:28can do it too. They can approach those problems
- 19:31with that same optimism and motivation. That's
- 19:36great. And it reminds me of something a former
- 19:39guest says, Cindy Wilson, about leadership being
- 19:41a lifestyle, but then being aware that how your
- 19:45personal life is. can affect how, what kind of
- 19:49leader you show up to at work. So you said you
- 19:51wake up motivated, you wake up this way. What
- 19:54are some things maybe in your personal life and
- 19:56what you do outside of work that allow you to
- 19:58be the leader you are at work? You know, it's
- 20:02funny because my daughter asked me a similar
- 20:04question not too long ago, but over the years,
- 20:07I have just developed the ability to turn off
- 20:12home to Mika and be work to Mika. And when I
- 20:17leave work, I turn off work to Mika and I become
- 20:20home to Mika. And I just, I don't know if it's
- 20:23a gift or a curse, but when I'm at work, I very
- 20:27rarely think about anything personal. Very rarely.
- 20:32I am in a zone of organization, the organization,
- 20:38the organization. I am in that zone. And when
- 20:42I leave that zone, I leave it. And so I can very
- 20:48easily just separate the two. I want to know
- 20:52more. So give me some example of what work Tamika
- 20:55does that may be home to Mika does not. Like
- 20:57now I want to know the difference between the
- 20:59two. Well, you know, working 20 plus years and
- 21:04now being in my early 50s, I have had a life
- 21:08of challenges just as anyone has. And... I think
- 21:13I had to train myself early in my career to just
- 21:18leave personal matters at home. And so, gosh,
- 21:23when I get to work, I can literally just turn
- 21:25it off and be focused on the task at hand, the
- 21:29mission at hand. And it's actually good for me
- 21:33because if I am dealing with something personal,
- 21:36I can shut that off and not have to worry about
- 21:39it. not have to think about it for eight, nine,
- 21:4210 hours. And it gives me a mental break from
- 21:45that, actually, whatever the issue might be that
- 21:48I'm going through personally, it gives me a break
- 21:50from that. And so it's good for the organization
- 21:54because I can be super productive, but it's good
- 21:56for me because it gives me a little bit of an
- 21:59escape. And so I've dealt with lots of things
- 22:02over the years, death in the family, raising,
- 22:06I've raised a daughter. All of those things that,
- 22:09you know, and every mother knows. And I only
- 22:12had one child, so I only know what it's like
- 22:15for mothers of only children. But if something
- 22:18is going on with your child, something is going
- 22:21on with you. One thousand percent. Yes. And so
- 22:25that is a struggle. When you're trying, you're
- 22:28working early in your career, you're trying to
- 22:30build a career and you have a small child, that
- 22:32is a struggle. You have a school -aged child
- 22:35and they go through the ups and downs that school
- 22:38-aged children go through, the things that children
- 22:41go through in middle school, the self -esteem,
- 22:43the bullying, things of that type. Those things
- 22:46impact you as well and you carry them with you.
- 22:49And I think learning to turn those things off
- 22:52when I work has been maybe an escape and an adaptive
- 22:57mechanism for me over the years. And I just still
- 23:01utilize that adaptive skill. That's amazing.
- 23:06So what would you say maybe made you start in
- 23:09the first place or maybe is it mentors or leaders
- 23:12you saw like what got you to be the leader you
- 23:15are today? Because I like how you said I'm mindful
- 23:18basically of how I show up and I want to show
- 23:20up in a positive way because you know it's going
- 23:23to rub off on your employees. So you make that
- 23:25mental decision, probably automatic now without
- 23:29you realizing because you've done it for so long.
- 23:31But what are some of the things that helped you
- 23:33become the leader you are today? Realizing early
- 23:37in my career that leadership exists at every
- 23:41pay grade. If you look around in your role, no
- 23:45matter where you are in your career, there are
- 23:47opportunities to lead. And if you want to be
- 23:51in leadership, so to speak, if you want to have
- 23:53that leadership title, you must first make the
- 23:59skill sets of a leader, the actions that a leader
- 24:02would take. You must first make that part of
- 24:05who you are. And you can start that at any level
- 24:09of your career. And that is what I did. So when
- 24:12I started my career as an accountant, one, there
- 24:15were opportunities for leadership. They may not
- 24:18have been as big or as visible. as they would
- 24:22be as you progress higher in your career, but
- 24:26those opportunities are there and you have to
- 24:28start where you are. And so once you do that
- 24:33and take advantage of leadership opportunities
- 24:35that are available to you, as you move up the
- 24:38ladder, so to speak, then you will find that
- 24:41leadership becomes innate. And so when I am working
- 24:46every day, I do not consciously think about being
- 24:49a leader. It is now innate in what I do every
- 24:52day because I have taken advantage of leadership
- 24:57opportunities all the way from the bottom of
- 25:00the ladder to the top. Oh, wow. And that goes
- 25:03back to what you said earlier, your 100%. Yes.
- 25:07You're doing it 100%. Absolutely. I learned that
- 25:11early on. And, you know, I can remember thinking
- 25:13to myself when I was about 18 or 19, as a matter
- 25:16of fact, it was around... that same time of my
- 25:19first awful semester in college, you know, when
- 25:22I realized that I had to make a change or I would
- 25:25soon be out the door on academic suspension because
- 25:28my problem was not the learning. It was not the
- 25:31education. It was not the classes. My problem
- 25:33was time management. I can remember a specific
- 25:37incident in college in which my English 101 professor
- 25:40said, OK, turn in the papers. And, you know,
- 25:43this was the early 90s. So we were literally
- 25:45turning in physical papers. And Tamika did not
- 25:49have her paper because Tamika forgot all about
- 25:51the paper. And so I realized then that I had
- 25:56to make some changes. And I said to myself, OK,
- 26:00when I go to the doctor, I am dependent on that
- 26:03doctor to give me 100 % of his efforts or her
- 26:07efforts. If I am sick, I am dependent on them.
- 26:11to show up and give me 100 % of everything that
- 26:16they know as a doctor to help heal me. Why am
- 26:20I not that same way in my everyday life? Why
- 26:25do I expect that from my doctor, from my teacher,
- 26:29from my lawyer, from any other professional whose
- 26:33services I would need in my life? I expect that.
- 26:37But am I doing that in my own life? No matter
- 26:39what career I'm in, no matter what I'm doing,
- 26:42am I giving people or am I giving this task 100
- 26:47% as I would expect someone else to do? And that
- 26:50is what I began doing. And when my daughter came
- 26:53along, that is what I taught her. And if we were
- 26:57walking in a store, if we were walking in TJ
- 26:59Maxx and there was a sweater, that had fallen
- 27:03on the floor and it was just sitting there and
- 27:05everybody's kind of walking by that sweater right
- 27:07up against the rack on the floor and I would
- 27:09say to my daughter you see that don't walk by
- 27:12that don't be like everyone else pick it up and
- 27:16just place it across the rack don't walk by it
- 27:19and leave it there and I raised her with those
- 27:23types of tidbits I guess you could say over the
- 27:26years it paid off and so now my daughter is now
- 27:3027 and She has her master's and her master's
- 27:34and she works as a therapist and she gives her
- 27:37100 % every day and she approaches her work with
- 27:42a mindset of positivity and enthusiasm and motivation
- 27:47and she's really making a difference in the lives
- 27:51of her clients with her therapy. That's so inspiring.
- 27:56Wow. Congratulations to you and her. Definitely.
- 28:00But at the same time, I'm wondering in my head,
- 28:02like, if I try to give 100 % to everything that
- 28:05I do, will I not burn out? Like, how do you know
- 28:09what to drop, what to let go? Because sometimes
- 28:12it's hard to do everything at the same time.
- 28:15How do you give yourself grace? Even at work,
- 28:18right? Your team cannot do every project at once.
- 28:21Like, how do you find that balance? Well, 100
- 28:25% doesn't have to be in one city. Mmm. OK. I
- 28:30may do 20 % now. I may calendar 20 % for next
- 28:34week, 20 % for the week after until I get to
- 28:37that 100%. And like you said, you know, everything
- 28:42you may not be able to give 100%. Everything
- 28:44may not work out the way you want it to work
- 28:46out. And that's fine too. And so you say, okay,
- 28:49I put 30 % into this, but this isn't working.
- 28:53I'll have to shift to plan B and see if I can
- 28:56get to 100 % on that one. In my early career,
- 29:01I started out as a teacher. I wanted to give
- 29:03it 100%, but I realized that it wasn't for me.
- 29:06And so I had to find that career path in which
- 29:09I could put that 100%. And I did with accounting
- 29:12and finance, and I'm very happy with that. Never
- 29:14look back. You have to remember that with anything,
- 29:18you have to be flexible, agile with your 100%.
- 29:22Maybe 100 % for this particular task is 80%,
- 29:26depending on what you can do. You have to think
- 29:28about it with that mindset. Love it. Love it.
- 29:32And how do you think, you just mentioned again,
- 29:35how do you think those early days as a teacher
- 29:38helped you in that transition? Because it is
- 29:42quite a pivot to move. And I have such an admiration
- 29:45for teachers after COVID. And I was stuck with
- 29:48my own two kids and I was like, oh my God, can
- 29:52you make it my kids? And so. What are some of
- 29:55the things that you think helped you in that
- 29:56transition and maybe the background, maybe the
- 29:59work ethic, like what helped you in that pivot?
- 30:03Yes, two words, emotional intelligence. That
- 30:07is something that I would say. I would say that
- 30:10is the most valuable skill that I gained from
- 30:14being a teacher. Emotional intelligence, how
- 30:17to read people. Is this child experiencing something
- 30:21that has him off today? Is he not in the mood
- 30:24for learning? Do I need to pivot? Is the class
- 30:27as a whole not with it today? Can I sense where
- 30:31the mood is? What's going on? Do I need to pivot?
- 30:34Maybe this lesson that I had in mind for today
- 30:36isn't going to work because they're too energetic.
- 30:40They're too active. I need to pivot to a different
- 30:42lesson that's going to help them utilize some
- 30:43of that energy. And so just learning to utilize
- 30:48emotional intelligence and build those skill
- 30:51sets. prepared me for the shift from education
- 30:55to the corporate world because in the corporate
- 30:58world, I'm dealing with a group of people just
- 31:01like a group of kids in the classroom. And I
- 31:05have to use those same emotional intelligence
- 31:08skill sets to read the room, to read my team,
- 31:14to read the board, to read the executive leadership
- 31:17team so that I can perform. in a manner that's
- 31:21going to be most effective for what's going on
- 31:25right now. Wow. I had to learn this the hard
- 31:28way, and I almost feel great that you started
- 31:31your career in a field that helped you build
- 31:35it. I realized when you start right away in accounting
- 31:37and finance, you're not prioritizing those softer
- 31:40skills, the human skills, however you want to
- 31:42call it, because you go straight into debits
- 31:45and credits, straight into Excel, straight into
- 31:48compliance and tying the numbers to the penny.
- 31:51and you don't necessarily spend time on your
- 31:55emotional intelligence, which, like you said,
- 31:57it helps you read the room, read the people you're
- 32:00with. It doesn't matter what age, it's still
- 32:02important because we're human beings before being
- 32:05business leaders. So what would you say to someone
- 32:08that started in accounting and finance and not
- 32:11necessarily like you did as a teacher, what would
- 32:14you say can help someone build that emotional
- 32:17intelligence, build those kind of skills? Let
- 32:20me go back to something I said about leadership
- 32:23earlier. I said that leadership opportunities
- 32:27are at every pay grade. And no matter where you
- 32:32are, you want to start now with those leadership
- 32:34skills. Same thing with emotional intelligence.
- 32:37You want to start now. Get to know the people
- 32:41that you're working with. Network. Join those
- 32:45professional organizations and get that exposure
- 32:48to different types of people. different types
- 32:50of personalities, different work styles, and
- 32:55understand the broad scope of the type of professionals
- 33:00that you will work with. Understand how those
- 33:04people think. You can get that experience from,
- 33:08you know, cross -functional tasks or projects
- 33:11within your own company. Work with people in
- 33:14IT. Work with people in sales, in marketing.
- 33:18Just those cross -functional relationships will
- 33:21give you that exposure to people of different
- 33:24personalities, different mindsets, different
- 33:27ways that they approach things. And it will take
- 33:30time. And everyone has to develop those skills
- 33:34around emotional intelligence in their own way.
- 33:37But I think the similar base of developing those
- 33:41skills is to get out there and get that exposure
- 33:46to different types of people. within organizations.
- 33:50Yes, get out there, be exposed, right? Because
- 33:53some things you will only learn with experience,
- 33:56not the textbooks or the courses. Right. And
- 33:59if you spend your day every day kind of heads
- 34:03down with similar people in accounting that are
- 34:06heads down, you're not going to develop those
- 34:09skill sets that you would need to read people
- 34:13of various professions, various personalities,
- 34:17various dynamics, expose yourself to what's different
- 34:21out there. Cross -functional exposure is probably
- 34:24one of the best that you can do because throughout
- 34:27an organization you'll run into different types
- 34:29of people that are in different parts of the
- 34:31company that are totally different from accounting
- 34:34and finance and you have kind of opportunities
- 34:38right there at your feet to gain that exposure
- 34:41to different types of people. That's so good.
- 34:44That's so good. Thank you so much for all these
- 34:46gems. I'm loving it. And I can tell the breadth
- 34:50and the wealth of your experience and your perspective
- 34:53and everything you said. So I have two last questions
- 34:56for you. One, what's the best career advice you've
- 35:00ever received? You know what? The best career
- 35:03advice that I've ever received was really a corporate
- 35:07slogan that someone said to me. And that's just
- 35:09do it. Just do it. The best career advice that
- 35:13I can give anyone is to just do it. There are
- 35:17a lot of tasks, a lot of projects, a lot of things
- 35:21that will come your way that you may not feel
- 35:25are in your job description or at your pay grade
- 35:30or at your skill set. But I find that if you
- 35:35just do it, if you're just willing to do more
- 35:39than you're getting paid for. If you're just
- 35:41willing to do more than you would get recognition
- 35:44for, if you're just willing to do that, at some
- 35:48point, you will get that pay. At some point,
- 35:51you will get that recognition. So don't be afraid.
- 35:55Don't be reluctant. Don't be adverse to just
- 35:58doing it. Do what you have to do. Just do it.
- 36:02Yes, it will all come found in the end. Yeah,
- 36:04now I can't believe I'm saying that I'm grateful.
- 36:07for some things I did earlier in my career, and
- 36:10I was like, I remember doing it mad. Like, wow.
- 36:16But you did it. I did it. Like, really. Like,
- 36:19I felt overworked, underpaid, what the heck,
- 36:22and today I'm like, thank God I did this, but
- 36:25it's hard to believe. Yes. Just do it. You know,
- 36:30I was approached when I was... I was an accounting
- 36:34manager, and I was approached with an opportunity
- 36:37to travel and work weekly from Atlanta to Baltimore
- 36:43for work, to fill in for a controller that left
- 36:47a subsidiary company unexpectedly. And the assignment
- 36:53was to be two to three months. I love corporate
- 36:56travel. I love to work with new people. So I
- 36:58said, sure, I'll do it. Well, three months turned
- 37:01into a full year of flying to Baltimore every
- 37:04Tuesday and back to Atlanta every Friday. A full
- 37:09year. And my daughter at the time was about 14,
- 37:1315 years old. And luckily I had relatives that
- 37:16would take care of her during the week. And the
- 37:19relatives lived in my school district, so it
- 37:20was easy. But after about the fifth or sixth
- 37:24month, I said, wow, I'm doing this. There's no
- 37:27additional pay. This is stressful. I'm an accounting
- 37:31manager. I'm filling in for a controller. This
- 37:33is a skill set stretch. And no one has offered
- 37:37me any additional pay, no promotion, no nothing.
- 37:41But I stuck with it. I did it for a full year.
- 37:44And after that year was over, the pay came. The
- 37:48promotion came. And I don't think, if I had not
- 37:52taken it, if I had not said yes to that opportunity,
- 37:55I don't think that I would have progressed further
- 37:59up the ladder into roles that got me where I
- 38:01am today. And because I was willing to do that
- 38:04at no extra cost to the company, other than the
- 38:07travel expenses, you know, I didn't say, well,
- 38:09I'll do it, but I'm going to need, you know,
- 38:1130 ,000 more dollars. You know, I'm going to
- 38:13need an increase. I'm going to need this. I'm
- 38:15going to do that. I just did it. And in the end,
- 38:18it paid off. It was hard work. It was a challenge.
- 38:21My family suffered, so to speak. It was a huge
- 38:25challenge, but it paid off in the end. So sometimes,
- 38:28like I said, sometimes you just have to do it.
- 38:30Sometimes you just have to do it. That's so true.
- 38:34Yes. And people would say, people would say,
- 38:36why are you doing this? Why are you? And I said,
- 38:38well, it will pay off whether it pays off here
- 38:40at this company or at the next company. This
- 38:43experience will pay off. And it did. Yes. Kudos
- 38:48to you. Congratulations for that. Now, my last
- 38:50question. What's your favorite quote and why?
- 38:54Oh, my favorite quote is something I found on
- 38:57the internet years ago, and I wrote it down and
- 39:00I used to have it taped to my monitor. And it's
- 39:03often attributed to Abraham Lincoln, but I read
- 39:06that it's not a quote of Abraham Lincoln. I don't
- 39:09know, but it's a really good quote and it reads,
- 39:12Good things may come to those who wait, but only
- 39:18those things left behind by those who hustle.
- 39:23So do you want to hustle or do you want to wait
- 39:27for the leftovers? Wow. Drop the mic. I choose
- 39:31to hustle. Yes, 100 % all the way. Wow. Thank
- 39:40you so much, Tamica, for being on the show. Oh,
- 39:43my. Thank you so, so much. Thank you for having
- 39:46me. I've had a lot of fun. Thank you. And that's
- 39:50it for today's episode of the Diary of a CFO.
- 39:53Thank you so much for tuning in. If you enjoyed
- 39:56the show, don't forget to like, review, subscribe,
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