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Episode 185: Industry Tea with Partner Telomere Consulting - Which email automations to have

What We Cover In This Episode:

How to begin defining your customer journey by establishing your mission and vision [2:40]

What you can do to start mapping out the touch points that move your clients through the journey [4:29]

The key phases of the client journey funnel [12:08]

Putting it all together with "must have" campaigns [14:14]

Quotes:

"The first step of figuring out your customer journey and identifying the right way to look at it, [is] you really want to make sure that your vision and mission as a studio business is clear, because that is really going to dictate who those customers…

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