Latest / Towing News Now / Veteran Support and Towing Insights
Transcript
- 0:05Speaker 1: Welcome one and all to the American Towing Recovery Institute podcast.
- 0:10Speaker 1: Remember this is your podcast to promote safety, education, positive public relations and networking within the professional and business-minded towing and recovery industry.
- 0:23Speaker 1: I'm your co-host, dj Harrington, better known as the Tow Doctor, and my other host is Wes Wilburn, over 40-year towing industry veteran, the founder of American Towing Recovery Institute of Fayetteville, north Carolina.
- 0:40Speaker 1: He has produced and conducted training and certification programs for leading towing companies, equipment distributors, towing associations, dot, fire departments, rescue, as well as military installations across the United States.
- 0:58Speaker 1: Wes has been published over 100 times in major towing publications published over 100 times in major towing publications.
- 1:08Speaker 1: Wes has developed many courses, including the most recent awareness-level course for all responders that specialize in electric vehicles as well as hybrid, natural gas and hydrogen vehicles.
- 1:19Speaker 1: Wes has provided insight as the main speaker for over 30 years at more than 900 training classes and has been recognized as one of America's greatest towing trainers.
- 1:34Speaker 1: He is well known for his straightforward but down-to-earth teaching style.
- 1:40Speaker 1: No-transcript.
- 2:08Speaker 1: Without further ado, here's my dear friend and a great guy for our industry, wes Wilber.
- 2:16Speaker 4: BJ, as always, I appreciate that warm introduction.
- 2:18Speaker 4: You're so kind with your words, Really appreciate those words and I appreciate what you're doing keeping the podcast, among other things, going.
- 2:28Speaker 1: Thank you my friend.
- 2:30Speaker 4: Yeah, you're welcome, well deserved.
- 2:32Speaker 4: So I want to talk about what's going on with you, but we'll start out by talking about what's in July.
- 2:38Speaker 4: I hope you enjoyed the holiday and had a good time with your family and friends.
- 2:41Speaker 1: Yes, I did the grandchildren were over, or I should.
- 2:43Speaker 1: Yes, I did.
- 2:43Speaker 1: The grandchildren were over.
- 2:45Speaker 1: Or I should say I went to their house, so I spent it with my three grandchildren and, of course, I sat in the hot tub and they sat in the pool and put as much water on Grandpa as they could.
- 2:59Speaker 1: We had a great Fourth of July fireworks.
- 3:02Speaker 1: The guy across the street had a gigantic fireworks display, so everybody had a great Fourth of July Fireworks.
- 3:05Speaker 1: The guy across the street had a gigantic fireworks display, so everybody had a great time.
- 3:10Speaker 4: Well good, that's good to hear.
- 3:12Speaker 4: Yes, we did the same.
- 3:15Speaker 4: We had a good time as well, and April went out to watch fireworks.
- 3:19Speaker 4: Actually, she didn't look up on the schedule.
- 3:22Speaker 4: They had done it several days early, the weekend before the 4th, which we'd never heard of before.
- 3:29Speaker 4: So we were disappointed.
- 3:32Speaker 4: But anyway, we got to take a nice ride together on the 4th and see some other fireworks on TV and whatnot.
- 3:39Speaker 1: Yes, well, the ones that were on.
- 3:41Speaker 1: You know the New York Macy's Day.
- 3:45Speaker 1: You know Macy's fireworks.
- 3:47Speaker 1: That was phenomenal.
- 3:49Speaker 1: That was 45 minutes of nonstop.
- 3:54Speaker 4: We caught some of the Niagara Falls, oh wow.
- 3:58Speaker 4: Something I saw in person one time.
- 4:00Speaker 4: 4th of July not for the 4th, excuse me for the January 1st one year I spent it up in Niagara and the fireworks over those falls was spectacular.
- 4:12Speaker 1: Oh, wow.
- 4:14Speaker 4: So 248 down.
- 4:17Speaker 4: We should be proud to be Americans.
- 4:19Speaker 4: We're proud of that.
- 4:20Speaker 1: Yes, Amen brother.
- 4:24Speaker 4: So it's summertime, we're going to have have a best of today, which is a very timely.
- 4:29Speaker 4: Best of uh, our friend tom luciano we had on several months ago and we're gonna have.
- 4:35Speaker 4: He's gonna.
- 4:36Speaker 4: We're gonna rerun what he talked about that big toe, big towing bills and how insurance companies aren't paying them, a lot of towers are getting stuck with a lot of that stuff, right, and what's going on in Connecticut.
- 4:50Speaker 4: So it's going to be a repeat, but a lot of interest in what's going on up there in Connecticut as well and we're trying to get someone to come on and talk to us about what's happening up there, with things coming to a head almost, it seems like.
- 5:05Speaker 4: So look for a forward episode that has some information on that as well.
- 5:11Speaker 1: Fantastic.
- 5:12Speaker 4: So, dj, you're doing a lot of good stuff, as you always do.
- 5:15Speaker 1: Can we talk a?
- 5:16Speaker 4: little bit about hours and what you're trying to do with getting some bands together.
- 5:23Speaker 1: Yes, I'd be more than happy I have reached out to Tunnel to Towers Now.
- 5:31Speaker 1: Tunnel to Towers initially was they were helping people that lost their lives in the fire in New York City, you know, at 9-11.
- 5:43Speaker 1: And then it spread from there and then they started taking veterans off the streets in Houston.
- 5:51Speaker 1: So they have 92 veterans in a hotel and they converted the hotel into like a condo, so they have their own bathroom, they have their own kitchen and so forth.
- 6:04Speaker 4: And this is a I'm sorry to interrupt you, but this is a permanent situation for them, right?
- 6:08Speaker 4: So they have their own bathroom, they have their own kitchen and so forth.
- 6:11Speaker 1: I'm sorry, but this is a permanent situation for them, right?
- 6:13Speaker 1: Yes, not a bandit solution, a permanent solution.
- 6:14Speaker 1: This is a permanent solution.
- 6:15Speaker 1: So 92 residents in the hotel and there's 13 families in separate homes that they have provided homes for, where the ones in the residence in the hotel are individuals that were living on the streets, that were veterans.
- 6:38Speaker 1: So they don't have children, they don't have wives, they're just themselves.
- 6:42Speaker 1: So they put them in their own unit in the hotel and out in Houston there's 92 in and 13 separate homes on the outside.
- 6:54Speaker 1: Now they're in the process of doing the same in Atlanta, right near Six Flags, they took a Wyndham Hotel over and they're converting it and they'll have 114 residents inside the building and they'll do another 14 or 16 individual homes around the outside of it.
- 7:14Speaker 1: So it's really you know they're helping the people, that you know they have given their lives, their whole, to us and they have given their lives, their whole to us and they have those people and it's $11 a month.
- 7:28Speaker 1: And so many Americans have contributed to Time of the Towers, and I started doing it years ago, but when I found out that they were looking for vans and if any of our towers.
- 7:41Speaker 1: By all means, if they contact you or myself, I'll be more than happy to pass it on.
- 7:47Speaker 1: They're looking for vans, they're building a center in Vegas, they're building one at Upstate New York, so it's going to be just yeah, that's really why I wanted to bring.
- 8:00Speaker 4: I'm glad you talked about the whole equation.
- 8:01Speaker 4: The part I do want to zero in on for a second, if I could, is the vans.
- 8:06Speaker 4: If someone ends up in the towing business, come on, there's a lot of towers listening to this thing.
- 8:13Speaker 4: I know we've got somebody near Vegas that will help us.
- 8:16Speaker 4: Jose, I'm sure you can find something for us.
- 8:19Speaker 4: Buddy, Just call them out as I think of them Western New York, there's too many names to say.
- 8:25Speaker 4: I know we can find something there too.
- 8:28Speaker 1: Yes, Like these 15-passenger vans that a hotel uses?
- 8:36Speaker 1: It would be ideal, and then what we would do is help them with a disabled person's ramp.
- 8:41Speaker 1: Right and put the ramp accessibility on it and we have people that will donate the ramp accessibility on it.
- 8:48Speaker 1: And we have people that will donate the ramp, Okay.
- 8:52Speaker 1: So yeah, those kind of things where people tow the vehicle and then they abandon it.
- 8:57Speaker 1: So we have two body shops that are helping us clean up the units.
- 9:06Speaker 1: So if it's a 12 to 15 passenger van, yes.
- 9:08Speaker 4: Where's the body shop at that you're talking?
- 9:10Speaker 1: about.
- 9:10Speaker 1: Right now it's Cagle's in Florida.
- 9:15Speaker 4: He's down in Tampa, Clearwater, and then there's a Brandon's is actually in Bradenton Florida so I'm sure we got to tell his listers listening that can help with all the different details.
- 9:27Speaker 4: So, if you end up with one of those big old 15 passenger vans I mean first of all if it's already converted to handicap, that's you know you really need to step up, and searching dude by donating directly to Tunnel 2 Towers will help get you in touch with the right channels for that Exactly.
- 9:43Speaker 1: Just give a holler to you or myself and I'll pass them right on over to the people.
- 9:48Speaker 1: It's going to a good cause and it's 100% write-off.
- 9:55Speaker 1: So you get to write the vehicle off and people don't realize what a good write-off that is.
- 10:02Speaker 1: That's right.
- 10:05Speaker 4: Of course we're not accountants.
- 10:06Speaker 4: I got to talk to the accountant, but you're absolutely right on the money there.
- 10:09Speaker 4: Dj.
- 10:11Speaker 1: Yeah, just like a lot of the tollers that forget that if they donate to their local fire department for demonstrations that a firefighter could demonstrate on the vehicle, if you contact your CPA and get a letter from the fire department, then that also is a write-off and a lot of times people will say, oh, I don't want to do car, I don't want to do this, but they're looking for a tax write-off.
- 10:37Speaker 1: If the fire department is involved and you get a letter from the fire department, then you can write it off and you get a letter from the fire department then you can write it off, and some people get confused on that too, because they think they can only do that when they deal with a volunteer fire department.
- 10:53Speaker 4: That's not necessarily the case.
- 10:54Speaker 4: So again, they got to talk to their accountant.
- 10:57Speaker 1: Right.
- 10:57Speaker 4: Donating cars to a paid department is still the same kind of basic situation as I understand it, and if nothing else, it's a good thing to do too.
- 11:07Speaker 4: Your family's traveling those roads.
- 11:09Speaker 4: Firefighters need all the practice they can get, giving them complete automobiles for training purposes.
- 11:16Speaker 4: Thanks, zach.
- 11:17Speaker 4: Well, good stuff, dj.
- 11:20Speaker 4: I'm glad you're involved like that.
- 11:21Speaker 4: You're absolutely awesome.
- 11:26Speaker 1: Yeah well, god opens doors like that.
- 11:30Speaker 1: Wes, you know that.
- 11:32Speaker 1: It's just like us doing this podcast.
- 11:35Speaker 1: I've got more people when I walk around, like the Florida Toe Show, and they say, oh, you're the guy who's on the podcast with Wes Wilburn.
- 11:44Speaker 1: And I said that's exactly right and that's the publicity that you get.
- 11:49Speaker 1: So I'm proud to be your partner, my friend.
- 11:54Speaker 4: DJ, thank you so much.
- 11:55Speaker 4: I appreciate that more than you know, more than you know.
- 12:01Speaker 1: What's your schedule going on here?
- 12:03Speaker 4: Real quick.
- 12:03Speaker 4: Let's summarize the tunnels for towers, though, because we did a pretty good job.
- 12:07Speaker 4: Yes, Areas that you know they have centers in.
- 12:16Speaker 1: Yes, but now let me tell you, they're building in Houston right now.
- 12:20Speaker 1: They just finished up Houston.
- 12:21Speaker 1: They're building in Atlanta.
- 12:23Speaker 1: They're going to Vegas Now.
- 12:25Speaker 1: They're going to upstate New York.
- 12:26Speaker 1: They're going to have one out in Nashville and they're taking veterans that are living on the streets and taking them out of the street and putting them in these hotels.
- 12:40Speaker 1: So that's a real needed case.
- 12:44Speaker 4: Yes, I've seen it on TV.
- 12:46Speaker 4: It's an excellent situation.
- 12:47Speaker 4: Any idea where in upstate New York?
- 12:50Speaker 1: No, but I'm going to have a whole list sent to me.
- 12:54Speaker 1: So on one of the future podcasts, we could actually do a whole thing on it.
- 13:00Speaker 4: Awesome DJ Again.
- 13:01Speaker 4: Thank you so much for bringing that up.
- 13:03Speaker 4: So, we're done.
- 13:07Speaker 4: Sorry for cutting you off DJ.
- 13:08Speaker 4: Again, thank you so much for bringing that up, so we're done, Sorry for cutting you off, DJ.
- 13:11Speaker 1: No, I was just going to say I was happy to do it, Wes, and as this thing progresses, you and I could together kind of keep promoting it periodically.
- 13:27Speaker 4: Absolutely, we definitely will be paying attention to this.
- 13:28Speaker 4: So we're here kind of on the summer break, so to speak.
- 13:32Speaker 4: As I'm getting ready to record this, as we're recording this, I'm getting ready to go to a couple-day class in South Carolina, but of course, by the time you listen to it it'll be over and done with.
- 13:44Speaker 4: So really, after that, the next thing on our schedule is a biggie for me DJ.
- 13:48Speaker 4: August 2nd and 3rd we'll be in Rockford Illinois at Maggio's.
- 13:53Speaker 4: August 2nd and 3rd we'll be in Rockford Illinois at Maggio's.
- 13:57Speaker 4: Good train recovery, rail car basic recovery, maintenance issues, et cetera.
- 14:02Speaker 4: Exciting class, basically two-thirds filled up, had a lot of quality operators I know from all over the country attending it and a few that I don't know.
- 14:12Speaker 4: So we're looking forward to a great weekend out there.
- 14:13Speaker 4: Can't thank the whole Maggio family enough, marty J, the entire family.
- 14:21Speaker 4: Then in September, the weekend after Labor Day, rhode Island Towing Association is doing a light and medium two-day class.
- 14:30Speaker 4: That's going to be September 7th and 8th.
- 14:32Speaker 4: Contact Adam Branch, 401 248-1600.
- 14:41Speaker 4: Again, that's in conjunction with the Rhode Island Towing Association.
- 14:46Speaker 4: September 20th we're going to be in Lynchburg, virginia Beeline Towing Two-day heavy towing and recovery class with some rotator.
- 14:53Speaker 4: That's going to be at Lynchburg, virginia beeline towing Two-day heavy towing and recovery class with some rotator.
- 14:55Speaker 4: It's going to be in Lynchburg, virginia, and on the Friday night we're going to do the on September 20th on the Friday night we're going to do the electric vehicle class.
- 15:07Speaker 4: Then the second weekend of October we're going to be out in Oregon the private class, but they might be opening up a few seats to the public.
- 15:16Speaker 4: I'll let you know in the next podcast.
- 15:18Speaker 4: After that we're going to be in Lake Station, our friends at Wachco Towing October 18th for that electric vehicle class.
- 15:26Speaker 4: On Friday night, 19th, 20th, heavy duty towing, recovery with rotator.
- 15:31Speaker 4: November 1st, kansas City, our friends with rotator.
- 15:34Speaker 4: November 1st, kansas City.
- 15:36Speaker 4: Our friends in Santa Fe, one day light duty and the second and third two-day heavy duty telling recovery with rotator.
- 15:43Speaker 4: And November 16th 17th, south Carolina, fire and teller cross training with our friend Ron Moore.
- 15:51Speaker 4: That's where we are.
- 15:53Speaker 4: For more information or to register for one of the classes, wwwamtowriorg or call 910-747-9000.
- 16:04Speaker 4: You can have a really good visit with our friend Tom Luciano, a subject we were talking about several months ago but it's very current today.
- 16:15Speaker 4: Tommy Luciano with Miller Industries.
- 16:18Speaker 4: Tommy, hello and welcome back to the podcast.
- 16:21Speaker 2: Wes DJ, thanks for having me on again, by all means, and I'm actually tickled to death that you're touching so many people, and both you guys have poured your whole life into this industry and God bless you.
- 16:35Speaker 2: Keep up the good work.
- 16:36Speaker 1: Hey, tommy, I agree with you.
- 16:38Speaker 1: I remember watching Luciano movies up in Baltimore, and your group grew and grew, and so has Wes's group.
- 16:48Speaker 1: It is a privilege to be his co-partner on this and having people like you you know, real icons of the industry periodically come on and just talk about what's on the mind right now.
- 17:02Speaker 1: So that's why I'm pleased to do it.
- 17:04Speaker 1: So, wes, I'll turn it over to you.
- 17:08Speaker 4: So, Tommy, how are you doing?
- 17:10Speaker 4: I guess you're fresh back from the Florida show, aren't you?
- 17:13Speaker 2: Yeah, sure I am.
- 17:14Speaker 2: You know, DJ just said something about the American Toman show.
- 17:19Speaker 2: I don't do seminars here because they don't ask me.
- 17:22Speaker 2: You know, Steve had always said that brainstorming with the pros was one of the number one biggest hits ever for like 30 years.
- 17:31Speaker 2: And all of a sudden they just don't ask me no more.
- 17:35Speaker 2: So that's the only reason why I don't do it.
- 17:37Speaker 2: I have a lot of people come up and ask me why don't you?
- 17:39Speaker 2: Why don't you do the seminars like you used to?
- 17:41Speaker 2: And it's like well, I have to ask the american don't ask me yeah, well, I'm the same way.
- 17:48Speaker 1: I started writing for toe professional and Steve and his brother, doc, said well, no more, you know, no more classes for DJs.
- 17:56Speaker 1: And I understand you know.
- 18:00Speaker 2: Yeah, whatever it is, yep.
- 18:02Speaker 1: And the Florida show was fantastic.
- 18:04Speaker 1: I was there.
- 18:05Speaker 1: It was excellent, so Wes go ahead.
- 18:09Speaker 1: I guess Wes's question is, now that you're back, how'd you find the show?
- 18:15Speaker 2: No, I thought this year's show was the best it's been in at least three or four years.
- 18:20Speaker 2: You know, I think there's a couple things.
- 18:25Speaker 2: I think people are now finally getting it where really the show ends on Saturday, sunday, it isn't a press to get home and packed up and everything else, and no, I'll compliment them.
- 18:36Speaker 2: They did a good job, I agree also.
- 18:41Speaker 4: What was new and exciting at the show, tom Either from Miller Industries, or something else you noticed while you were there.
- 18:48Speaker 2: No, I never.
- 18:49Speaker 2: In the four days I never left the booth once.
- 18:52Speaker 2: I never went into anybody else's booth.
- 18:56Speaker 2: From eight o'clock in the morning to 10, 11 o'clock at night.
- 19:00Speaker 2: I never walked inside.
- 19:02Speaker 2: I never got a chance.
- 19:03Speaker 2: We were really that busy and you know we try to do some setups and some demos and it's always a push and pull in some demos and it's always a push and pull.
- 19:18Speaker 2: I'm amazed this year's show was more like it was four or five years ago, where people would actually come in and set in the tables, you know in the tenant areas, and just sit there for three and four hours and just watch what you're doing.
- 19:30Speaker 2: Whether you were doing, you know, a natural hookup with forks or a tire lift, whether you were doing, you know, a natural hookup with forks or a tire lift or whatever we were doing.
- 19:38Speaker 2: It was just, uh, remind me of the way it used to be and for quite some years it wasn't that way.
- 19:44Speaker 2: So I will say the.
- 19:46Speaker 2: The people didn't leave and you know we kept a kept a pretty large crowd there.
- 19:51Speaker 2: You know we kept a pretty large crowd there and I'm actually probably saying there's more people who want to get close up now.
- 20:01Speaker 2: When I say that I mean if you're doing different attachments or different hookups or whatever.
- 20:05Speaker 2: I'm actually amazed at the amount of people that want to get a photo of it and see it close up and hear what you're talking about.
- 20:14Speaker 2: So that was good.
- 20:16Speaker 2: And you know, florida Show kind of rings our bell the most because you know we do like doing hands-on stuff and people think we strategize that months in advance and that's not the truth.
- 20:29Speaker 2: We just get there, you know, two days ahead of time and say, hey, we got this much room, let's do this or that.
- 20:36Speaker 2: What do we have available?
- 20:38Speaker 2: In this year?
- 20:39Speaker 2: Here we had put a garbage truck on a car and kind of kind of was going after the incident management thing and kind of talked about the rigging.
- 20:50Speaker 2: About the rigging, you know, it's kind of funny Very often and people forget, especially with a heavy wrecker, where the two swivel heads on the end of the boom are side by side, not one over the other.
- 21:11Speaker 2: So if you go to pick with one and catch with the other, especially if something's not loaded, it can spin on on you and that's where you really kind of need to decipher.
- 21:16Speaker 2: You pick with the two boom winch lines and you catch normally with a drag winch line, even though you run it to the end of the boom, because it eliminates that, that pivoting, and um, that that's the things that you try to go back to detail.
- 21:30Speaker 2: Some people get it, some people don't.
- 21:32Speaker 2: You know that's, that's what does happen.
- 21:34Speaker 2: But, um, talking about uh show in general and and maybe things that I like to talk to customers and I hope this podcast reached people um, because the industry is changing and it's not changing because us or any other manufacturers trying to change it.
- 21:57Speaker 2: It's changing because of technology.
- 22:01Speaker 2: It may be good, it may be bad.
- 22:04Speaker 2: So one of the things that totally amazes me people walked in the booth and said, okay, what's for sale, this is what I want to buy, and in the last four or five years we may have one or two pieces for sale, but we can't build stuff quick enough because the orders are so backed up, and I mean that not from probably being slow on our end, but getting the product in.
- 22:35Speaker 2: Chassis are the major hold up.
- 22:37Speaker 2: You know chassis are scheduled to be in.
- 22:39Speaker 2: They don't show up for seven months later and it just shows everything you know out of order but the amount of people that used to come down and buy stuff at the show.
- 22:50Speaker 2: That was a big thing for years and years and those days are gone and I'm amazed that people just don't get it.
- 22:56Speaker 2: They just don't get it.
- 22:59Speaker 2: You know, you look at even vendors that are accessory oriented.
- 23:04Speaker 2: They don't have, you know, a truckload of accessories there.
- 23:07Speaker 2: You know they have some of each and you take an order and you ship it to them, but to walk away with something in hand, I think that's a thing of the past.
- 23:15Speaker 2: So that's one thing that's changing.
- 23:19Speaker 2: The other thing that's changing when I say technology-wise and I'm not trying to scare anybody on this podcast, but in just knowing what's coming down the road in the future.
- 23:34Speaker 2: You saw the hydraulic valving and hydraulics in general starting to go more by fly-by-wire and it's becoming harder and harder to get hydraulic valves that are manually operated.
- 23:55Speaker 2: So three or four of the major valve people who manufacture hydraulic valves have told us probably within five years nobody will make a manual valve.
- 24:11Speaker 2: The only persons that want manual valves meaning you put your hand on a handle and control it with a handle is the towing industry.
- 24:26Speaker 2: From a light duty wrecker to a car carrier, to a heavy wrecker will no longer probably in the window in the future, be able to be manufactured, unless there's an awful appetite for those valves and all of a sudden they've told us they're not going to manufacture them.
- 24:51Speaker 2: They just don't have enough call for them.
- 24:54Speaker 2: So it's going to change manufacturing, not tomorrow.
- 25:02Speaker 2: I'm not pushing the panic button, but I'm saying I would say within the next eight to 10 years, I think you're going to see all hydraulic wreckers go to a fly-by-wire electronic.
- 25:11Speaker 2: Now, good, bad.
- 25:13Speaker 2: The bad part is anybody that lives in the north has calcium mag, you know, salt on the road, et cetera.
- 25:22Speaker 2: Electrical problems are always a connectivity problem.
- 25:26Speaker 2: You know.
- 25:27Speaker 2: You're not going to have that problem in Texas or Florida or Arizona, because they may have the salt water but they don't have.
- 25:34Speaker 2: As many of the things that are put on the road today make it really tough because they come back to life so many times.
- 25:42Speaker 2: So that's a little bit of what I would say is coming down the road and the end user, the people that are out there, the road in the end user, um, the people that are out there, um, and I need to understand that because, uh, the other thing that's going to be happening is here that I think the custom fab that people want out of trucks now are starting to become very limited.
- 26:08Speaker 2: It isn't like it was 10, 15 years ago.
- 26:11Speaker 2: You know, if you wanted to switch moves you could get it that.
- 26:12Speaker 2: That isn't like it was 10, 15 years ago.
- 26:13Speaker 2: You know, if you wanted to switch moves you could get it.
- 26:15Speaker 4: That isn't going to happen either, because I think Tommy, let me get you to hold that thought for one second.
- 26:22Speaker 4: We need to take a quick break and come back and continue that thought right after the break, if you don't mind?
- 26:27Speaker 4: Sure.
- 26:28Speaker 4: Thank you, we'll be right back.
- 26:30Speaker 4: Thank you, we'll be right back.
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- 27:28Speaker 1: Welcome back listeners.
- 27:28Speaker 1: First you're listening to the number one American Tone Recovery Institute podcast with Wes Wilburn, dj Harrington and our dear friend Tommy Luciano, which everybody knows.
- 27:38Speaker 1: I want to remind all of you and thank you for giving us your like reviews, share everywhere, hit that like button so it helps us.
- 27:48Speaker 1: If you'd like to hear another industry expert, like a Tommy Luciano, we have a hotline number right here in the podcast center 706-409-5603.
- 28:02Speaker 1: The number, again 706-409-5603.
- 28:07Speaker 1: And if you want to hear an industry expert, somebody that you look forward to listening to, like a Tommy Luciano, by all means just call that number and Wes Wilburn will do his very best and if not him, somebody from American Towing and Recovery Institute in their office will help us out.
- 28:25Speaker 1: So, wes, just before the break, tommy was talking about hydraulics switching over, so I'll pass it over to you.
- 28:34Speaker 4: Yeah, Tommy, I pass it over to you.
- 28:35Speaker 4: Yeah, Tommy, I'm very intrigued by that.
- 28:36Speaker 4: So the manufacturers are not going to make manual valve bodies and there's going to be problems in the north more than the south with them working properly because of the chemicals.
- 28:46Speaker 4: Why are they switching?
- 28:48Speaker 4: Is this going to be more efficient?
- 28:49Speaker 4: Is it going to cost less money, or is there a reason why?
- 28:55Speaker 2: You know Wes a good question.
- 28:56Speaker 2: You know fly-by-wire is in every industry there is.
- 29:01Speaker 2: You can take you know John Deere who uses Husqvarna hydraulic and it's all been fly-by-wire or Bobcat or a fighter jet or there's just everything hydraulically.
- 29:16Speaker 2: Now people love joysticks and you can't take a joystick and let a manual valve body work.
- 29:24Speaker 2: It doesn't work.
- 29:25Speaker 2: And, by the way, there's two parts to hydraulics that people.
- 29:28Speaker 2: There's actually three parts to hydraulics that people don't understand.
- 29:32Speaker 2: There's actually three parts to hydraulics that people don't understand and and that is um number one, they're they're.
- 29:38Speaker 2: The good thing about it is you no longer have to put a valve body in a strategic area, meaning.
- 29:45Speaker 2: Meaning, if you wanted to put a valve body up and out of the weather or up away from the rear tires, you can, because wires are now going to run the connections between the controller and the actual valve body itself.
- 30:02Speaker 2: So that's kind of a.
- 30:05Speaker 2: That's kind of a good thing in one way, because sometimes real estate, with all the hoses, you don't have the real estate in that body to put things in position where it needs to be.
- 30:16Speaker 2: So that's that's one thing.
- 30:18Speaker 2: The second part of that, what happens, and this is again, it's not, it's nothing new, but it is kind of new in our industry.
- 30:27Speaker 2: But the normal remote control that people have had for years in the tone and recovery industry, with the exception of the rotators, are you engage a button, the remote, and it's either in or it's out.
- 30:41Speaker 2: It's either all in or all out.
- 30:44Speaker 2: Right, what people are really wanting are proportional controls and what happens with that as valve bodies evolve.
- 30:53Speaker 2: You actually have currently.
- 30:56Speaker 2: You have a manual side of the valve body, which may be the upper side or the lower side, and then you have the electric solenoid that needs to pull that spool valve, which is on the bottom side or upper side, et cetera, and the real estate again these valves are taking because of the hoses and everything else.
- 31:18Speaker 2: It's so much more efficient and costs savings for putting these electronic controls in versus the manual ones.
- 31:29Speaker 2: You don't have linkage, you don't have handles, you don't have any of that.
- 31:33Speaker 2: Now, most of us in the towing industry were born and brought up with handles and we like handles and I understand that.
- 31:42Speaker 2: But the day is coming and I really think I'm starting to show my age and you are too Wes and say you know, dj, you're doing the same thing and John Doe is doing the same thing because we're of the older generation and the new generation likes fly-by-wire I mean, that's what all these remote games are, you know.
- 32:01Speaker 2: So you've got to look at.
- 32:03Speaker 2: The newer generation will probably like that yeah, absolutely.
- 32:11Speaker 4: When you talk about the newer generation and changing things, you have to, because they're the ones dominating things.
- 32:17Speaker 4: Now I don't know about you, but in training we've switched to a whole lot of videos.
- 32:23Speaker 4: As much as I love a still picture to talk about it, the attention span of our average attendee is getting much shorter, so we have to be realistic and deal with that.
- 32:38Speaker 2: That's a true statement.
- 32:39Speaker 2: I have more and more people asking me and saying, hey, you don't do as many videos as you used to do or anything.
- 32:50Speaker 2: Number one.
- 32:50Speaker 2: One I really unfortunately don't have the time with my wife being sick.
- 32:57Speaker 2: And number two, all the military stuff that I'm involved with with the company and you know Mike Frazier has done picked up a lot of the ones that I haven't been doing.
- 33:08Speaker 2: But you know people still still want to see the videos and and been doing.
- 33:11Speaker 2: But you know people still want to see the videos and just it takes time to do them and it's just time I don't have right now.
- 33:16Speaker 2: And if you know, same thing, if people like the videos.
- 33:21Speaker 2: I wish one thing.
- 33:23Speaker 2: I wish the videos that were out there and you see everything on YouTube now, but there's so many bad videos too.
- 33:34Speaker 2: I wish there was some way in your classroom environment where you do a great job and you edit out all the stuff that is bad.
- 33:38Speaker 2: That doesn't happen on YouTube.
- 33:41Speaker 4: Yeah, that's true, that's very true, and more and more people are turning that as a number one information source.
- 33:48Speaker 2: Yes, they are.
- 33:54Speaker 4: Unfortunately, it's bigger than the towing industry.
- 33:57Speaker 2: Yeah, yeah, I mean pretty much anything you want.
- 34:00Speaker 2: So you know, that's where, as an educator, and I think I can talk for you too it's when somebody has a predetermined notion about doing something because they've seen it on YouTube and you want to say time out, let's dissect this and show you why it's not that good of a deal.
- 34:18Speaker 2: You know as a true educator.
- 34:23Speaker 4: Yeah, and people don't want to take the time anymore to think about things on anything other than a surface level.
- 34:28Speaker 2: it seems like so true, so true.
- 34:31Speaker 2: So, dj, seems like so true, so true.
- 34:34Speaker 4: So, DJ, you had a question.
- 34:37Speaker 1: Yeah, my question, tommy.
- 34:39Speaker 1: I was passing out the Clever apps for Wes at my booth and I had, you know, in the past we've had a lot of German, australian.
- 34:48Speaker 1: Those people were coming by all the time Towers from South Africa.
- 34:55Speaker 1: This time we had a lot of people from the UK, but a very, very large contingency came from the country of Spain and they had an interpreter with them.
- 35:08Speaker 1: And what I wanted to ask is you know you stayed in your booth the whole time.
- 35:13Speaker 1: I always want to tell people, I think Friday night when Miller puts on their street party, nobody puts on a party like Miller.
- 35:22Speaker 1: Bill Miller makes it the best of all.
- 35:27Speaker 1: So the street party this year was really great.
- 35:30Speaker 1: But the women thing on Saturday I mean you stayed in your booth.
- 35:35Speaker 1: You probably heard people talk about it the I Am Woman presentation put on by the PWOF Women's Division.
- 35:43Speaker 1: Ruthie and the team did a phenomenal.
- 35:46Speaker 2: I heard it, I did.
- 35:48Speaker 2: Yes, I did.
- 35:51Speaker 1: I said to Ruthie how are you going to get better and better?
- 35:54Speaker 1: And somehow every year that women's meeting gets better and better.
- 35:59Speaker 2: Yeah, it does.
- 36:00Speaker 1: First to 20 bucks and it's what Miller does with the raffle and helping there raise money for education for the state of Florida.
- 36:10Speaker 1: I want to tip my hat to Miller and Miller Industries, and so you're from Miller, so we figured I'd say it.
- 36:16Speaker 1: But what I wanted to ask you did you run into a lot of the, because it is the largest international towing meeting of any year is always the Florida Toe Show.
- 36:28Speaker 1: What do you do in a case like that?
- 36:31Speaker 1: Did they bring their interpreter to listen to you?
- 36:35Speaker 2: you know, uh, the good lord has blessed me very much so because you know, I've traveled the world and and done schools and demos around the world and and of course you see a lot of them, same people that come over the florida show Kind of funny this year there wasn't too many people from UK, there was a lot of people from Japan, a huge amount from Japan and China, a different group from Australia.
- 37:03Speaker 2: I knew them and we had some people in from South America too, obviously South Africa they were there.
- 37:11Speaker 2: But the one thing I will say this in each and every group that comes always has at least one interpreter that can speak some English or dissect it and give it back to them of what we're trying to do.
- 37:28Speaker 2: They'll ask a question and dissect it and give it back to them of what we're trying to do.
- 37:31Speaker 2: They'll ask a question and I will say you know, the number one thing that you get asked is about how do you communicate with people.
- 37:38Speaker 2: You know the one good thing that happened anybody that's say 40 years and younger, no matter what country, they've learned English.
- 37:47Speaker 2: So you know, the younger people have have English without a problem.
- 37:53Speaker 2: But yeah, we always run across somebody that is an interpreter that wants to have questions and ask, and they'll point to something and say you know, how do you do this or why did you do this, and but there was a great turnout, a great turnout.
- 38:08Speaker 2: A photo show does turn out a lot of great.
- 38:10Speaker 2: You know different cultures that come over and it's always a great situation to you know, have somebody come across and be.
- 38:21Speaker 2: You know, treat people the same way you want to be treated.
- 38:24Speaker 2: That's why I always like to treat them with, you know, open arms and give them a hug or put your arm around them and say welcome.
- 38:30Speaker 2: You know, because, uh, you don't get that.
- 38:33Speaker 2: A lot of places and good lord's put me in a place where I hopefully project a good, good image towards people and and hopefully answer their questions, and I think the podcast does a great thing too and and tommy, you're right.
- 38:45Speaker 1: When, when we first started I one weekend, I remember telling wes and his wife april, I said can you believe we're up to 112 people from outside the United States?
- 38:57Speaker 1: Well, just before the Florida Toe Show, we're at 388 people in the European countries alone.
- 39:07Speaker 1: And all of a sudden you sit back and you go holy moly and then they come by the booth and say hi, I listened to your podcast and I'm like what?
- 39:18Speaker 1: And this is a young Spanish kid from Spain that came over and a lot of people from Indonesia and so forth.
- 39:28Speaker 1: They came by and they said they listened to the podcast.
- 39:30Speaker 1: So Wes Wilburn doesn't realize how many countries he hits with this podcast.
- 39:38Speaker 2: All right, you guys do a great job.
- 39:40Speaker 2: Like I said, keep it up, that's all, and anytime I can come on and help you, I'd be more than glad to you know that.
- 39:45Speaker 1: Well, you're an icon in the industry Wes.
- 39:49Speaker 1: I'll turn it back over to you.
- 39:50Speaker 1: I don't want to hog this up.
- 39:51Speaker 1: In the industry Wes, I'll turn it back over to you.
- 39:52Speaker 1: I don't want to hog this up.
- 39:53Speaker 1: I think the world of Tommy Luciano.
- 39:54Speaker 4: Oh yeah, absolutely.
- 39:55Speaker 4: One more quick break, tommy, get you to hang around, want to talk about what you're doing overseas, and also want to talk about the fishing that you do with the kids.
- 40:04Speaker 4: So the time of year is coming up, so, listeners, we'll be right back.
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- 41:36Speaker 1: Welcome back listeners.
- 41:37Speaker 1: You know who you're listening to.
- 41:39Speaker 1: You're listening to the American Towing Recovery Institute podcast with Wes Wilburn, dj Harrington and the famous Tom Luciano.
- 41:48Speaker 1: So, wes, I'll turn it back over.
- 41:50Speaker 1: You know exactly what you want to ask, tommy.
- 41:53Speaker 4: I just want to get our listeners up to date.
- 41:55Speaker 4: You talked about earlier how busy you are with overseas travel.
- 42:02Speaker 4: Give a brief overview of what you do now with different armies and whatnot.
- 42:12Speaker 2: As far as you know, so much has changed right now in the world with military, and you say that you know the different militaries.
- 42:22Speaker 2: I think they as a whole, even though they're on the cutting edge of some things, or most militaries around the world, are behind because you know they, they buy, whether it's a wheel vehicle or track vehicle or whatever, and then they don't think about the towing aspect, no different than probably used to be in America.
- 42:46Speaker 2: And at the end of the day, all of a sudden it's like, oh, we can't tow this.
- 42:49Speaker 2: But at the end of the day, all of a sudden it's like, oh, we can't tow this.
- 42:52Speaker 2: And probably the biggest thing that happens and I can tell you most people in our industry are aware of it, but I think in towing as a whole and that is, as militaries have gotten bigger and bigger and bigger and heavier and heavier military trucks there's a two-part fold that happens.
- 43:18Speaker 2: And I'll just put you into this You're going to be off-road, you're going to be on substandard roads, you're going to be, you know, basically in logging roads.
- 43:31Speaker 2: You know, basically in logging roads.
- 43:33Speaker 2: So what happens is now and it's becoming more and more apparent is you tow them A if you're going up a hill, you lose traction because the vehicle you're towing, as most cases, are as heavy or heavier than you, especially in older trucks.
- 43:49Speaker 2: The second thing is, uh, damage because, like a nato military is nato, is worldwide and it's all militaries.
- 43:58Speaker 2: It doesn't matter whatever whether it's spain or romania or south africa or united states or canada, you know, it doesn't matter.
- 44:06Speaker 2: What they have done over the last 20 years is they've gone to a standardized points in the front, points in the back to hook up to all vehicles, and my hat's off for them doing that, because that has sure changed towability a lot.
- 44:22Speaker 2: However, you still have the problem where there's those off vehicles that you still have to have all the different attachments number one, number two.
- 44:30Speaker 2: The other thing that's a bigger problem now is stopping, and stopping is huge.
- 44:37Speaker 2: Um, you know you start going down to hell.
- 44:40Speaker 2: If you got a vehicle heavier than you, it's very quick to jackknife it, very, very quick.
- 44:46Speaker 2: Um, and with such a high center of gravity some of these armored vehicles have that pitch and roll will jackknife in a hurry with a high center of gravity.
- 44:58Speaker 2: So each country wants something a little bit different and each country has a different idea, maybe about braking or about traction.
- 45:08Speaker 2: And there's some countries that want something super small and so post something big meaning small, meaning wheelbase-wise, and it just doesn't add up.
- 45:22Speaker 2: So you know, there's always.
- 45:23Speaker 2: You run into stuff that I could tell you that you wouldn't even talk about hydraulics.
- 45:26Speaker 2: Okay, one I won't mention the country but one country we had didn't want hydraulic cylinders, they wanted an acne screw.
- 45:37Speaker 2: So an acne screw is like on a vice where you got not tapered threads or square threads and you see them on airplanes inside airplane wings.
- 45:46Speaker 2: They wanted to do an acne screw to run a wheel lift in and out and a boom in and out, to do an acne screw to run a wheel lift in and out and to boom in and out.
- 45:54Speaker 2: You know, you try to reason with them and say that amount of compression load will strip those gears in a hurry, you know, but there's always those that want to reinvent the wheel again.
- 46:07Speaker 4: So you just do what you can, and it takes a lot of time sometimes.
- 46:13Speaker 2: Well, you get to see a lot of different interesting things.
- 46:14Speaker 2: It sounds like I'll tell you what again.
- 46:16Speaker 2: I I feel very blessed.
- 46:17Speaker 2: I, you know you even look at it and you and I've talked about it before.
- 46:20Speaker 2: But you know, uh, I really enjoy doing the ultra heavy recovery classes because, um, I think I've brought something to the table that nobody's ever thought about before and and now that that's now, that that's a case.
- 46:35Speaker 2: Um, you know, I can actually take and show something new.
- 46:40Speaker 2: It's kind of hard to be an instructor and show stuff that's new all the time, but, um, you know, you start to get to these mega weights.
- 46:48Speaker 2: Um, it's, it's, it's fun, it's all I'll say.
- 46:52Speaker 2: It's fun.
- 46:53Speaker 2: The problem is you and I both have the same problem, that's the hands-on demonstrations.
- 46:57Speaker 2: Having the vehicles there to do that is is the hardest part of what we have to do.
- 47:04Speaker 2: It isn't doing the demo, it's having the right vehicles there.
- 47:08Speaker 2: You know, such as you know.
- 47:10Speaker 2: You know a bulldozer that weighs 120,000 pounds or a backhoe.
- 47:16Speaker 2: You know that's a running piece you can put down in a mud hole and pull it out.
- 47:20Speaker 2: That's the impossible things that we have to do.
- 47:26Speaker 4: People do not realize how challenging that can be.
- 47:30Speaker 2: Yeah, and you and I keep on talking about what we are going to do at another school together here before we get too old.
- 47:36Speaker 4: We need to.
- 47:37Speaker 4: We really do.
- 47:37Speaker 4: I would greatly treasure that opportunity.
- 47:43Speaker 4: Speaking of schools, do you have anything coming up you want to tell our listeners about?
- 47:54Speaker 2: I've got a rotator class coming up in May in Chattanooga, another one in October in Chattanooga, got an ultra heavy that we're going to do up in Vermont in October and that's through one of our dealers.
- 48:11Speaker 2: And we also have one in.
- 48:15Speaker 4: Just real quick.
- 48:15Speaker 4: I heard good things about the Vermont group last year that you did up there.
- 48:19Speaker 2: Yeah, they want to do the same thing and I usually like to try to skip a year when we start to do that because it's a lot on the association.
- 48:26Speaker 2: But Alabama again this year it's the third year in a row and that's when we go the 14-hour days for a couple of those days and go into the night.
- 48:37Speaker 2: And I think I told you we've been trying to do that to make it kind of touchy-realistic.
- 48:42Speaker 2: You know you don't have light yet you know nights, if you don't have the lights you can't see, and if you can't see you can't do your job proficiently.
- 48:51Speaker 2: So you know we go through that whole nine yards of that.
- 48:54Speaker 2: So it makes it kind of interesting, you know.
- 48:58Speaker 4: Good, good Tell us about what you do with the kids and fishing.
- 49:06Speaker 2: Well, I have to.
- 49:07Speaker 2: You know DJ has always supported me in telling people.
- 49:10Speaker 2: You know, if you've got junk cars and you find fishing boxes or rods or reels or anything we like to take and give them, fix them all up so they actually work, because a lot of stuff comes out, gets damaged or it's older.
- 49:25Speaker 2: Do that with the young kids once a year.
- 49:40Speaker 2: And actually when COVID hit, we couldn't actually do a tournament at a lake for kids and their parents and everything else it was you had to have, everybody had to wear a mask, there was a lot of challenging laws that you had to do.
- 49:54Speaker 2: Um, but there's another friend of mine in new jersey that's a fisherman.
- 49:57Speaker 2: He's doing it in new jersey too.
- 49:59Speaker 2: Go, go, gomez.
- 50:01Speaker 2: And what we ended up doing is, um, that one year, which was two years ago, I ended up having a garage shell.
- 50:09Speaker 2: That really wasn't a garage shell, it was with fishing tackle that I had gotten from people for kids and if the parents brought their kids over, you know you'd give them their rod and their reel, first one to go home with a rod and a reel, because we couldn't do it at a lake, but normally we'd take a lake and we'd do that and it's kind of funny because as word gets out there, I see more and more young kids.
- 50:35Speaker 2: Of course, I live up in upstate new york, but a lot of young kids riding their bike with a fishing rod going down to, either going down to the river or going to the one of the lakes around here and fishing offshore, which makes me smile.
- 50:46Speaker 2: So, um, dj has been very good about asking people whether it's a salvage yards.
- 50:53Speaker 2: Yeah, you know, people have junk cars and if you uh, let us know you have it, we'll pay for the freight to get it here.
- 51:01Speaker 1: Hey, wes, I gotta tell our listeners, wes, I gotta tell our listeners.
- 51:06Speaker 1: Poor tommy almost got me thrown out of my house.
- 51:09Speaker 1: We have a four-car garage and two cars where sheila parked.
- 51:15Speaker 1: My wife parked because.
- 51:17Speaker 1: So what happened?
- 51:18Speaker 1: I said, well, now the fishing poles are in her garage.
- 51:22Speaker 1: They already took over my two garages, and so I brought him up to baltimore and tommy took the truck and carried her rest of the way and he took care of all of the rental.
- 51:33Speaker 1: I mean, you're a good man, tommy, you're a good man.
- 51:37Speaker 4: It was a lot of fun.
- 51:38Speaker 1: And you're right, the salvage people had a great time sending them in.
- 51:43Speaker 4: So can folks still send these fishing rods to Miller?
- 51:46Speaker 4: I mean, who's saying they care?
- 51:48Speaker 2: Yeah, as a matter of fact, if you're driving by Miller Industries, our delivery building, which is right out front, if you take that delivery building and you go in there and say, hey, I want to leave this for Tom, they'll put them up in the attic, the guys, while they know what it's for.
- 52:13Speaker 4: And I'd be more than glad to take anybody that's driving by I-75 going by the plant to do that also Now, are you going to be able to attend Esther's show this year?
- 52:18Speaker 2: I will.
- 52:19Speaker 2: I will be there on Saturday only.
- 52:20Speaker 2: Are you coming up?
- 52:22Speaker 4: Yes.
- 52:22Speaker 2: Oh yeah.
- 52:23Speaker 2: Oh, all right.
- 52:24Speaker 4: We're sponsoring a big auction Friday night.
- 52:27Speaker 2: Are you really?
- 52:28Speaker 2: Then I'll come Friday night too.
- 52:29Speaker 2: Yeah yeah, absolutely.
- 52:32Speaker 4: We came last year and had a great time and excited about going back.
- 52:35Speaker 4: But any of our listeners that are attending, would it be all right if they brought your fishing gear to the show?
- 52:41Speaker 2: Absolutely no questions asked.
- 52:43Speaker 4: Yeah, that's a great thing you do with the kids, Simon, and I should do more to support it.
- 52:50Speaker 2: No, listen, you guys do a great job, doing this alone by yourself, so I can't thank you enough for even saying that.
- 53:00Speaker 4: Well, again, it's the least we can do, and it's a great thing that you do Anything you'd like to share with us in parting.
- 53:11Speaker 2: No, I guess, the only thing I'd like to share with us in parting no, I, I guess the only thing I I'd like to say you know, um, you and I have made a dj, a lot of us have made a great living, um, and I I say this and I end this this way only because lately it's been kind of a stone in my shoe, but I don't know that any one of us are going to die multimillionaires, but we got a million dollars worth of friends and it's for all those listeners and all those people that have supported.
- 53:41Speaker 2: You know, training or or, and we're not perfect, we make mistakes, but you know, thank you for all the million dollars worth of friends I have out there that are guys just like you and me, wes.
- 53:58Speaker 4: Yeah, absolutely Well said too, Tommy.
- 54:00Speaker 4: Well said.
- 54:01Speaker 4: Definitely.
- 54:02Speaker 4: The friends in this industry are worth a million and more.
- 54:05Speaker 4: I want to thank you for taking time to come and talk to our listeners.
- 54:10Speaker 4: I want you to know that everyone's praying for you and your family.
- 54:13Speaker 4: We just can't thank you enough and stay strong and keep doing what you're doing out there for the good of everybody.
- 54:21Speaker 2: God bless you guys.
- 54:22Speaker 2: I'll see you in about a month then.
- 54:23Speaker 2: I'll look forward to that.
- 54:25Speaker 4: Yes, yes, we'll definitely plan on breaking bread together, and I'm looking forward to that as well.
- 54:31Speaker 2: All right, good deal, good deal.
- 54:34Speaker 2: Thank you everyone, and continue to tune in to two great guys here.
- 54:41Speaker 2: God bless, take care, all right, thank you.