Latest / Keys To The Shop : Equipping Coffee Shop Leaders
The Insult of Sink or Swim Training
It's wild to me that this still exists in coffee. The idea that we can throw a new hire in to the mix of a shift in a new cafe and expect that they will prove themselves as being valuable based on if they fail or thrive.
On today's Shift Break we will be talking about why this "sink or swim" mentality is glorified laziness, culturally dangerous, and what we should be doing as leaders to train our people.
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The skinny
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