Latest / The 3Bz Podcast - Building Better Business / EP135 - Business Burnout Is Real: How to Spot It and Fix It Before It’s Too Late
Transcript
- 0:01Hi there business owner and welcome to the three BS podcast,
- 0:04the place where we go beyond the numbers and dive into strategies
- 0:07to help you build a Better Business one step at a time.
- 0:11I'm your host, Stephanie, a multi awarding entrepreneur with
- 0:13over a decade of experience in the bookkeeping and currency
- 0:16world. If you're a business owner
- 0:17looking to streamline, grow, and get back the time that you
- 0:20deserve, you're in the. Right place.
- 0:22Tackling real world problems, answering tough questions and
- 0:25digging deep into business building secrets in just 15
- 0:28minutes each week. So Are you ready to build a
- 0:31better? Business with confidence and
- 0:32clarity. Then let's go.
- 0:35Hello and welcome back to another episode of the Three BS
- 0:38Podcast. Your go to your place for 15
- 0:40minutes of CPD certified motivation, inspiration and
- 0:44education each week. Now today I want to talk to you
- 0:47about something I've seen way too often lately, including in
- 0:50myself. It's kind of ironic that today's
- 0:52the topic and that is business burnout.
- 0:55You know that creeping feeling of exhaustion that isn't solved
- 0:58by an early night? That moment when the things you
- 1:00built with love start to feel like a little bit of a burden?
- 1:03When your calendar is so full but your energy levels are just
- 1:07empty? If that sounds familiar, then
- 1:09you are not alone. Whether you're on the edge of
- 1:12burnout or knee deep in it, this episode is here to be honest,
- 1:15helpful, and hopefully a bit of a reset.
- 1:18Let's start with the signs, because burnout doesn't always
- 1:21look like collapse. Sometimes it's quiet.
- 1:25Here's some things that you need to watch for.
- 1:27You're always tired, even after resting.
- 1:30Your usual work feels heavier or harder, you're snapping at
- 1:34people even if you don't mean to, and now that can be at work
- 1:37or at home. My poor fiance gets it in the
- 1:40neck when I am definitely approaching burnout.
- 1:43I am starting to realise you've stopped caring about things that
- 1:47used to matter and you're stuck in a cycle of I just need to get
- 1:50through this week, but then the next week comes and then it
- 1:53happens again and it happens again and again every week.
- 1:57But that's not the only ways that it can look.
- 1:58It can also look like overworking, not
- 2:01underperforming. So if you're still smashing your
- 2:04To Do List but feeling hollow behind the scenes, that still
- 2:07counts too. I definitely am more of the
- 2:10overworking kind of business burnout in that I will say yes
- 2:14to too much and I will do too much and never ever take a
- 2:17break. And then what happens is what's
- 2:19just happened to me is I pick up a virus and I pick up, I've got
- 2:23kids, you know, we get sick, but I pick up a virus and it flaws
- 2:27you. I have been in bed for almost a
- 2:29week. Today's the first day I feel
- 2:32almost human, still not quite there, but I think it's
- 2:35important to be honest and transparent with you all and and
- 2:38say, look, it's not always perfect.
- 2:39It's not always rosy. And I had this topic of burnout
- 2:42that I wanted to cover for quite some time.
- 2:44So now feels like a really good time to talk to you about it as
- 2:48I'm getting over it myself. Let's be honest, running your
- 2:52own business is rewarding, but it's a lot, especially if, and
- 2:57I'm seriously calling myself out here, you're a perfectionist.
- 3:01You say yes to everything. You don't have systems or
- 3:05support in place. You've tied yourself worth to
- 3:08your productivity. God, my therapist will be happy
- 3:11that I'm sharing that with you all because it's definitely
- 3:13something that I did for a long time.
- 3:16Or even if you just feel responsible for keeping
- 3:17everything afloat 24/7. And The thing is, if you're a
- 3:21solopreneur and it is just you in your business, you are
- 3:24technically responsible for everything in your business, but
- 3:27you can't do it 24/7. It's not humanly possible, so
- 3:32when you love your business, it can be hard to see that it's
- 3:35also hurting you. I love what I do.
- 3:39I love having all the different arms to the business.
- 3:41I love being busy all of the time.
- 3:43I love making a difference to people.
- 3:45So whenever the diary is full, I'm packed out.
- 3:47It means I'm helping lots of people and I love that and it's
- 3:50really fulfilling for me and a part of why why I do what I do.
- 3:54However, I need to start putting myself in that bracket too.
- 3:58I think it's really important that those people you are
- 4:01helping, you have to look after yourself.
- 4:04So I was scrolling on Instagram the other day.
- 4:06Again, another key sign of burnout is productively
- 4:09procrastinating and guilty over here.
- 4:13And an episode came up or a clip from an episode came up from the
- 4:16Diary of Aceo podcast with Stephen Bartlett.
- 4:18And it might be an old one, but it's the first time I'd seen it.
- 4:20And it really hit home. And as a parent, I think it
- 4:23really hits home too. And it was all about looking
- 4:26after your human. And we as parents, even when
- 4:31we're on desk door and we're incredibly sick, we will still
- 4:33get up and make sure our kids are fed, make sure our kids are
- 4:35ward, make sure our kids have got to school, that they've done
- 4:38their homework, that they've brushed their teeth.
- 4:40As parents, we will put aside our own illnesses, our own
- 4:44weaknesses to make sure that those humans that we have
- 4:47created are looked after or that we are responsible for are
- 4:50looked after to the best of our abilities.
- 4:53But we need to start seeing ourselves as that human too.
- 4:57If I look at the way I treat my human as me, I wouldn't dare to
- 5:01treat another human that way with the negative self talk,
- 5:04with the skipping meals, with the not exercising enough,
- 5:08holding myself up at home and not leaving the house for days.
- 5:10Like I wouldn't let my children do it.
- 5:12So why am I doing that to my human?
- 5:14And that really hit home to me as as something that was a bit
- 5:20of a light bulb. And I was like, I gotta look
- 5:21after my human too, as if I were looking after a child because
- 5:26you put every, you put them first for everything as a
- 5:29parent. So if you're a parent, even if
- 5:31you're not a parent and you're interested in like looking after
- 5:35humans, send me Adm and I'll send you the link to, to the the
- 5:40part that I was watching because I actually saved it into my
- 5:42notes because I was like, I need to go.
- 5:43I can watch this another time because that makes a lot of
- 5:46sense to me. Going back to burnout, what's
- 5:49really causing burnout? Because burnout usually isn't
- 5:52about doing too much. It's normally doing too much of
- 5:55the wrong thing or doing the right things without support.
- 6:00So there's three questions I want to ask yourself if you are
- 6:03experiencing or a close to burnout.
- 6:06One, where am I pouring my energy with no return?
- 6:09Is there a a part of your life, part of a business right now
- 6:11where you're putting so much energy into it with absolutely
- 6:14no return? So for a long time for me, that
- 6:16was actually the podcast because I don't receive any income from
- 6:20it. It's it's a lead generation tool
- 6:22in effect, but I don't receive an income from it.
- 6:24It's my way of giving free advice to those who can't afford
- 6:27our services at the practice at ABCSUK.
- 6:30Question 2 is what would I drop tomorrow if I didn't feel
- 6:33guilty? Now this one is a big one
- 6:35because you say yes to so many things and sometimes you say yes
- 6:38to too many things and saying no feels like you're letting the
- 6:41other person down and you don't want to do that.
- 6:43So whether that's a webinar, whether that's an opportunity to
- 6:47go and give your time for free to help somebody else, what
- 6:50would you drop tomorrow if it didn't make you feel guilty?
- 6:55And three, what's actually moving the needle right now in
- 6:58your business? It's important to note what will
- 7:01move the needle further down and put those baby steps in place to
- 7:04get there. But right now, what is actually
- 7:06moving the needle forward in your business?
- 7:10It's not always about working less.
- 7:11It's about working smarter on your terms and not everyone
- 7:15else's. And I say this so much, is that
- 7:17your business is your business and you get to build that your
- 7:21way, however that looks. You get to build your business
- 7:24your way. Whether it's only working the
- 7:26school hours, whether it's not working in August like we do at
- 7:29the practice, whether it's working weekends only, evenings
- 7:33and weekends only. I know a lot of business owners
- 7:35specifically like hairdressers and things and beauty therapists
- 7:37that only work evenings and weekends.
- 7:40If that's your business, you build it your way and you have
- 7:43to be brave enough to do that and make sure that you're not
- 7:47saying yes to all the things that are causing you to do extra
- 7:49work that are leaving you unfulfilled, that a lot of the
- 7:52time don't actually give you a financial return whatsoever.
- 7:56All right, So what do you do if you're already in that burnout
- 7:59zone? Here are three steps that have
- 8:01helped me and my clients get back from burnout.
- 8:03And I hate to say it, but multiple times I haven't learnt
- 8:06my lesson. Number one, strip it back.
- 8:08What is essential right now? What is essential in your
- 8:11business? What can wait and what can be
- 8:15paused or binned altogether? So quite often there'll be
- 8:18either a product launch or a new service you want to add or a new
- 8:21software you want to look at that doesn't need to be done
- 8:24right now. If it's not essential to your
- 8:26business, push it down the line. It can wait.
- 8:30Give yourself permission to do less, not necessarily forever,
- 8:33but just for now, until we get back to that healthy balance
- 8:36again #2 say no more often. And it goes against what most of
- 8:42the business gurus will tell you on the Internet.
- 8:44Say yes to all the opportunities because you never know where
- 8:46they're going to lead. And they are correct.
- 8:48However, if you're in bed sick for a week, you can't do
- 8:51anything and I'm living proof of that.
- 8:54Burnout thrives in businesses with no boundaries, whether
- 8:58that's opportunities, client work, scope creep.
- 9:01If you don't set those boundaries, you're just going to
- 9:04keep building and building on that workload until you reach
- 9:08burnout. Start small, say no to things
- 9:11that drain you. Say yes to rest without earning
- 9:13it. Something I talk about quite
- 9:15often with my community is being an introvert and the four types
- 9:18of introverts. And for me, if I've got anything
- 9:21big, a big event, then I have to take the next day off to recoup
- 9:25and recharge. Now when I say take the day off,
- 9:27I don't mean sitting at home in my pyjamas, although I would
- 9:29love that. What I mean is by taking the day
- 9:32off is doing all the back end stuff, doing the things that
- 9:34one, I really enjoy, 2, I find fairly easy so I'm not doing
- 9:38anything that's too challenging for me, and three, the things
- 9:41that make me feel good about the business because sales is not my
- 9:45strength as a business owner. I don't book in sales calls a
- 9:48day after a big event, a day after I've used a lot of energy.
- 9:50Wouldn't do that because I wouldn't be at my best and it's
- 9:52not worth doing it for that and #3 asking for help.
- 9:57It's my biggest tip in business, whatever that looks like for
- 10:00you, asking for help, whether that's looking at other people
- 10:03in your industry and asking them for support on what would they
- 10:06do. Whether that's looking to
- 10:07outsource areas of your business that you just don't like doing,
- 10:11whether it's automating processes to reduce the admin
- 10:14burden or just talking to someone.
- 10:16Getting on a Zoom call, getting on a a Teams meeting and just
- 10:20having a conversation with someone sometimes makes the
- 10:23world feel so much better. I do some outsourcing for
- 10:26another bookkeeper in our industry.
- 10:28I help them out with some of their annual accounts,
- 10:30bookkeeping and tax returns. The clients I look after, the
- 10:34clients I look after for them. However, we get on a Zoom once a
- 10:38week, we talk about the work, but sometimes it's just for a
- 10:42chat. If you're a solopreneur, if
- 10:45you're working on your own or working from home remotely, it's
- 10:49no different than having an office.
- 10:50If you were sat next to somebody in the office, you'd be like,
- 10:52oh, how's your weekend been? How's your kids?
- 10:54Oh my God, did you see? I feel on the telly last night.
- 10:57It's no different. And if you can, if you can find
- 10:59someone that you click with in your jail with that also can
- 11:03help you with tips and ideas and brainstorming.
- 11:06It makes you feel a little less alone and you're not carrying
- 11:09the burden yourself necessarily. And they will also help flag to
- 11:13you when things are getting too much because there's been many a
- 11:16times that they've said to me, Are you sure you should do that?
- 11:20Are you sure you should do that? Are you really happy doing that
- 11:22and this? Do you still have time for this
- 11:23as well? Which I'm incredibly grateful
- 11:26for. And they know who they are.
- 11:27When it comes to building a business that doesn't burn you
- 11:29out, the goal isn't just recovery.
- 11:32So I'm talking a lot about how to recover after these things,
- 11:35but once we've recovered, after this, prevention is more
- 11:38important. So that means building systems
- 11:41that can take the pressure off you, creating services and
- 11:44products that are profitable and sustainable, pricing yourself
- 11:48properly. Go back and listen to last
- 11:50week's episode about raising a price if you haven't yet.
- 11:52And you know you need to. And remembering that you're
- 11:54allowed to rest without guilt because you didn't start this
- 11:58business to become your own worst boss.
- 12:00The reason you probably started your business is because you
- 12:02didn't like being under another boss.
- 12:04You wanted to be the boss. So how about you be the best
- 12:07boss there is? And if you saw an employee
- 12:09struggling with burnout, what would you do?
- 12:13If you're listening to this and thinking, Oh my God, that's me,
- 12:16that's me. Just know you're not lazy,
- 12:19you're not broken, you're just tired.
- 12:21And trust me, I get it. Take the pressure off, reconnect
- 12:26with why you started the business in the 1st place, and
- 12:28let's rebuild it in a way that doesn't cost your health, your
- 12:31energy, or more importantly, your sanity.
- 12:34I think it's important to note that you're also you're not
- 12:36alone in this. Like I say, I'm currently going
- 12:38through it myself. I'm still recovering.
- 12:40And you don't have to figure this all out in one go either.
- 12:43Like I say, it's not the first time and it's probably not going
- 12:45to be the last time. As long as I try not to get to
- 12:48this point every time, then I feel like I'm doing better, 1%
- 12:51better every time. But you'd have to figure all out
- 12:54in one go. But if you're in the thick of it
- 12:56right now, just focus on that recovery and how can we prevent
- 12:59it or lessen the impact of it if it comes again in the future.
- 13:04And that's it for this week's episode of the Three BS Podcast.
- 13:07If you do need help getting back on track, streamlining your
- 13:09business, or just figuring out what needs to go, head to the
- 13:12ABCSU k.com and book in a free 15 minute discovery call where
- 13:16we can look to see what is the best fit on how I can help you.
- 13:20It may just be the discovery call.
- 13:21It may be a power hour, a group of 1 to one sessions or monthly
- 13:25recurring support. And if it's episode resonated
- 13:29with you or you know someone that you're like, Oh my God,
- 13:31that's them. When I'm listing on all these
- 13:33symptoms of burnout, share it with someone else who might need
- 13:36to hear it. Next week.
- 13:39We've got a guest episode 136 and you're going to love it.
- 13:43It's amazing. Until then, be kind to yourself
- 13:46and remember you don't have to do everything all the time.
- 13:49And I will see you next week for the next episode.
- 13:52Bye. And that brings us to the end of
- 13:55another. Episode of the.
- 13:56Three Bees podcast. I hope you found it useful and
- 13:59that you're walking away with some motivation, inspiration, or
- 14:01education. To help you build a better.
- 14:04Business Don't forget to subscribe, leave a review and of
- 14:07course, connect with us on social media for more insights,
- 14:09tips and behind the scenes content.
- 14:11Your next step in building a Better Business is just a click
- 14:14away. I can't wait to connect with you
- 14:15and I'll see you on the next episode.
- 14:17Bye.