Latest / Keys To The Shop : Equipping Coffee Shop Leaders

SHIFT BREAK: Too Many Managers!
Can you have too much of a good thing? When it comes to managers and bosses in the coffee shop the answer is a resounding and exasperated YES! Why do we do needlessly multiply leaders in the shop like Oprah giving our free cars and as a result frustrate our staff and the leaders themselves?
Today on Shift break we will be talking about the issue of having too many leaders and managers in the shop, why it is a problem, and what a healthy approach to delegating leadership looks like.
Listen to these related episodes:
SHIFT BREAK: Questions Are Not Threats
SHIFT BREAK: Your Manager Has No Time…
The skinny
The skinny isn't ready yet — notes appear once the transcript is processed.