Latest / Lean Blog Interviews: Real-World Lean Leadership Conversations in Healthcare and Beyond
Chad Diggs on Building Quality Systems, Not Heroes
Why do so many quality programs fall apart the moment the firefighter walks out the door?
My guest for this episode of the Lean Blog Interviews Podcast is Chad Diggs, a quality management professional, consultant, author, and founder of DIQ (Digging Into Quality), an AI-powered quality platform built for mid-market manufacturers. Chad leads a team of quality engineers supporting first article inspection reviews for customers including Boeing, Collins Aerospace, and Honeywell.
Chad recently released his book, Below the Surface: Building Quality Systems, Not Heroes -- a practitioner's guide…
The skinny
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