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Hire for Potential, Not Perfection | The GrowthPro Edge · The GrowthPro Edge

• 0:00
  Speaker: Welcome to the Growth Pro Edge.
• 0:02
  Speaker: We're here to help scale your
• 0:04
  Speaker: business, build stronger teams
• 0:06
  Speaker: and sharpen your leadership
• 0:08
  Speaker: skills.
• 0:11
  Speaker: I'm your host Denise Killian
• 0:12
  Speaker: with the Growth Pro Group and
• 0:14
  Speaker: entertainment.
• 0:15
  Speaker: And today we're going to be talking about hiring.
• 0:17
  Speaker: Why is it so challenging to find good candidates?
• 0:22
  Speaker: We're going to be speaking with Amber Lambert of Betson.
• 0:25
  Speaker: So let's get ready to sharpen your edge.
• 0:29
  Speaker: Amber Lambert, thank you so much
• 0:31
  Speaker: for being here on the Growth Pro
• 0:34
  Speaker: Edge.
• 0:34
  Speaker: Welcome.
• 0:35
  Speaker: Thank you.
• 0:35
  Speaker: Thanks for having me.
• 0:37
  Speaker: Uh, listen, before we get started talking about hiring,
• 0:41
  Speaker: uh, I want to give you an opportunity to take a couple
• 0:44
  Speaker: minutes to tell us about you and who you are.
• 0:48
  Speaker: Okay.
• 0:48
  Speaker: Yeah.
• 0:49
  Speaker: Um, so my name is Amber.
• 0:50
  Speaker: I currently work for Betson.
• 0:52
  Speaker: Um, but I got my start in this
• 0:53
  Speaker: industry, um, starting and
• 0:55
  Speaker: running my own family
• 0:56
  Speaker: entertainment center.
• 0:57
  Speaker: So I've done a number of, uh, hiring different, good and bad.
• 1:03
  Speaker: I used to also run a corporate
• 1:05
  Speaker: owned family entertainment
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  Speaker: center.
• 1:07
  Speaker: Um, and I am an employee.
• 1:09
  Speaker: I've been hired.
• 1:10
  Speaker: I've gone through the process from both sides as we get
• 1:14
  Speaker: started, uh, knowing that there's no person on the planet
• 1:20
  Speaker: who has a one hundred percent perfect hiring record, right?
• 1:28
  Speaker: Absolutely.
• 1:29
  Speaker: Um, so we all have made mistakes, uh, maybe perhaps
• 1:37
  Speaker: brought somebody on who wasn't the right fit, uh, or something
• 1:40
  Speaker: came up that we weren't aware of, but hopefully we've all
• 1:44
  Speaker: learned from those hires and take that knowledge and lesson
• 1:48
  Speaker: and moving forward.
• 1:50
  Speaker: Um, but I want to begin with, we
• 1:53
  Speaker: all kind of hear regularly, you
• 1:58
  Speaker: just can't hire anybody right
• 1:59
  Speaker: now.
• 2:01
  Speaker: Nobody wants to work.
• 2:03
  Speaker: Well, they're just terrible and horrible.
• 2:07
  Speaker: I can't get anybody who's qualified.
• 2:10
  Speaker: Right.
• 2:10
  Speaker: But then simultaneously, you hear.
• 2:14
  Speaker: I've sent out four hundred and
• 2:15
  Speaker: fifty three resumes and have
• 2:17
  Speaker: haven't even gotten a single
• 2:18
  Speaker: call back.
• 2:19
  Speaker: Um, are both sides to blame here for this hiring frustration?
• 2:25
  Speaker: I think so.
• 2:26
  Speaker: I think there is a kind of a
• 2:28
  Speaker: generational gap going on right
• 2:30
  Speaker: now.
• 2:30
  Speaker: And I, I hear this, you know,
• 2:32
  Speaker: from different people, but then,
• 2:34
  Speaker: you know, I, I have a daughter
• 2:36
  Speaker: who is almost eighteen and, um,
• 2:38
  Speaker: you know, she went through the
• 2:40
  Speaker: same thing.
• 2:40
  Speaker: And, uh, I think that there's a lot of, um, people that are
• 2:45
  Speaker: really quick to judge this younger generation and, um,
• 2:48
  Speaker: having met her and her friends, they're, they're going to do
• 2:52
  Speaker: some amazing stuff.
• 2:53
  Speaker: And I'm really excited about some of the things that they're
• 2:56
  Speaker: bringing to the table.
• 2:57
  Speaker: So I think some of us older people need to have a little bit
• 3:00
  Speaker: more open mind.
• 3:02
  Speaker: Um, you know, we tend to, uh, I've got a good story.
• 3:06
  Speaker: When I had a fun center and I had these rules about how, you
• 3:10
  Speaker: know, your hair and your badge and, you know, all those same
• 3:13
  Speaker: rules that a lot of people have.
• 3:15
  Speaker: And one guy said, well, can I have a Mohawk?
• 3:17
  Speaker: And I was like, no, absolutely not.
• 3:20
  Speaker: He said, well, then why do we sell them at redemption?
• 3:23
  Speaker: And I was like, mm, okay.
• 3:26
  Speaker: So I kind of, he, he kind of talked me off of my, you know,
• 3:31
  Speaker: my vision of what it should be.
• 3:34
  Speaker: And I've got pictures with him and some kid that was a customer
• 3:37
  Speaker: with their matching Mohawks.
• 3:39
  Speaker: And he was just a, a fun, great employee.
• 3:41
  Speaker: And you know, why?
• 3:43
  Speaker: Why did I have it stuck in my head that that was not okay?
• 3:46
  Speaker: So I think sometimes we have to change our internal vision of
• 3:50
  Speaker: what it should be to open our minds up to, you know, some of
• 3:55
  Speaker: the things that they can bring to the table knowing that.
• 3:58
  Speaker: And we're going to we're going to hit both sides.
• 4:02
  Speaker: Excuse me.
• 4:02
  Speaker: We're going to have both sides of this issue.
• 4:05
  Speaker: We're going to talk about what companies can be doing better
• 4:09
  Speaker: and their internal processes, uh, to in the hiring process,
• 4:14
  Speaker: but also, uh, for those employees or people seeking and
• 4:19
  Speaker: hoping to become employees.
• 4:21
  Speaker: You know, what, what they can do a little differently because
• 4:24
  Speaker: it's shifted, you know, the, the used to be, uh, we're going to
• 4:29
  Speaker: date ourselves, but right.
• 4:31
  Speaker: I remember looking at, uh, you would have to call places or
• 4:35
  Speaker: look in the classifieds or something like that in, in terms
• 4:39
  Speaker: of seeking a job.
• 4:40
  Speaker: And it was all about who you knew, oh, they're hiring here,
• 4:43
  Speaker: or I know this person.
• 4:45
  Speaker: That would be a good fit.
• 4:47
  Speaker: That was so much of how the process worked.
• 4:50
  Speaker: And now it's all online.
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  Speaker: You can do it from your house, from your phone, uh, finding out
• 4:58
  Speaker: where openings are and all of that sort of thing.
• 5:00
  Speaker: Um, Uh, but the process, I think
• 5:05
  Speaker: one of the big challenges is the
• 5:08
  Speaker: AI aspect of hiring of we put
• 5:14
  Speaker: out an ad, here's the job
• 5:16
  Speaker: description.
• 5:17
  Speaker: Here are the key words.
• 5:19
  Speaker: Five hundred people can apply, but then nobody's going to see
• 5:22
  Speaker: those applications because we've put AI in charge of determining
• 5:26
  Speaker: who's worthy of looking at.
• 5:29
  Speaker: Yeah, I mean, I think that's I think that's a huge mistake
• 5:32
  Speaker: because it's just a, you know, because they're also using AI to
• 5:36
  Speaker: do their resumes, right?
• 5:38
  Speaker: So you're not really seeing who that person is.
• 5:41
  Speaker: It's an AI seeing who an AI wants you to see.
• 5:44
  Speaker: So it's not really, you know, um, that's where I think when
• 5:47
  Speaker: you get into the like audition kind of interviews, um, I
• 5:52
  Speaker: always, you know, thought with, with our industry, you know,
• 5:55
  Speaker: well, even a lot of industries, you know, other than, you know,
• 5:59
  Speaker: a doctor or a lawyer or something, you know, you want to
• 6:03
  Speaker: hire for personality and train for the skill.
• 6:05
  Speaker: Right.
• 6:06
  Speaker: There's, you know, I can teach somebody how to do an Excel
• 6:09
  Speaker: spreadsheet, but if you don't have the right personality, the
• 6:13
  Speaker: person and, you know, I don't know if I'm the best person to
• 6:16
  Speaker: talk to about this because, you know, I did the auditions and I
• 6:20
  Speaker: quickly discovered that it was always my second choice.
• 6:23
  Speaker: That was the best employee.
• 6:25
  Speaker: So whoever my first choice was never worked out.
• 6:29
  Speaker: I don't know why.
• 6:30
  Speaker: Um, but never worked out.
• 6:32
  Speaker: Always my second choice.
• 6:34
  Speaker: Every audition.
• 6:35
  Speaker: That is hilarious and interesting.
• 6:40
  Speaker: Yeah, I don't, I don't know if
• 6:41
  Speaker: it were they were oh, you know,
• 6:43
  Speaker: to qualified.
• 6:45
  Speaker: I guess you could have the
• 6:46
  Speaker: overqualified or, uh, I don't
• 6:49
  Speaker: know.
• 6:50
  Speaker: And I wasn't the only one
• 6:51
  Speaker: choosing it was like I got my
• 6:52
  Speaker: whole staff involved in the
• 6:54
  Speaker: process.
• 6:54
  Speaker: So yeah, it was just, uh, always my second choice.
• 6:58
  Speaker: So that's, that's interesting.
• 7:00
  Speaker: That's quite interesting.
• 7:02
  Speaker: Yeah.
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  Speaker: I think that frustration for on both ends of employers saying
• 7:08
  Speaker: that they don't have enough qualified candidates and
• 7:11
  Speaker: employees, potential job seekers saying, I can never get anybody
• 7:16
  Speaker: to call me back.
• 7:17
  Speaker: I think the the solution is you do have them.
• 7:22
  Speaker: You're just looking at them the wrong way.
• 7:24
  Speaker: Mhm.
• 7:25
  Speaker: Either they're not getting
• 7:26
  Speaker: through your AI portal because
• 7:29
  Speaker: they didn't have the right
• 7:30
  Speaker: keywords.
• 7:31
  Speaker: Uh, so that they're just sitting
• 7:33
  Speaker: in this empty space or, um, or
• 7:37
  Speaker: you're looking at what you
• 7:40
  Speaker: actually need in the wrong way,
• 7:43
  Speaker: right?
• 7:44
  Speaker: Or, or you don't have the confidence that you can train
• 7:48
  Speaker: that person or mold that person.
• 7:50
  Speaker: So, so that might be something that you're lacking, right?
• 7:53
  Speaker: Because, you know, if you could find somebody with the right,
• 7:57
  Speaker: right personality, you should be able to train them on the rest
• 8:00
  Speaker: of the skills.
• 8:00
  Speaker: So, um, and even I even had employees that probably didn't
• 8:05
  Speaker: have the right personality and we, you know, brought them along
• 8:09
  Speaker: and, and kind of molded them into finding that motivation.
• 8:14
  Speaker: Mhm.
• 8:15
  Speaker: Absolutely.
• 8:17
  Speaker: Now, one of the things that is a
• 8:20
  Speaker: sticking point for many people
• 8:22
  Speaker: is pay where, as you know, cost
• 8:26
  Speaker: of living.
• 8:27
  Speaker: My heavens, we all know it's real.
• 8:29
  Speaker: Uh, things are, are it's a
• 8:32
  Speaker: struggle bus right now for a lot
• 8:34
  Speaker: of people in this economy, from
• 8:37
  Speaker: the cost of rent to groceries to
• 8:40
  Speaker: even the gas that we're putting
• 8:41
  Speaker: in our cars to get to said job,
• 8:44
  Speaker: uh, that, that everything is
• 8:46
  Speaker: going up, but wages are not
• 8:49
  Speaker: going up, uh, commensurately to
• 8:51
  Speaker: match that.
• 8:52
  Speaker: Uh, of course, part of that too
• 8:54
  Speaker: is that people are spending less
• 8:56
  Speaker: when they do go places, which,
• 8:58
  Speaker: you know, it all is this
• 8:59
  Speaker: snowball that kind of, uh,
• 9:02
  Speaker: continues to avalanche down the
• 9:04
  Speaker: hill.
• 9:05
  Speaker: It feels like right now, but, uh, pay is a, is a part of it.
• 9:11
  Speaker: How do you balance that as a business owner?
• 9:16
  Speaker: You have a bottom line.
• 9:17
  Speaker: You have things that, you know, this is where you can afford to
• 9:20
  Speaker: be and you're not going to be able to employ anybody if you
• 9:22
  Speaker: don't have a business anymore.
• 9:24
  Speaker: So there's that factor.
• 9:26
  Speaker: There is that line, but also the understanding of what job
• 9:32
  Speaker: seekers need, not just what they want, what they actually need.
• 9:38
  Speaker: How do you balance those two?
• 9:40
  Speaker: Well, I mean, I think I think on
• 9:42
  Speaker: your, you know, the people that
• 9:44
  Speaker: have been with you, the
• 9:45
  Speaker: supervisory team, your
• 9:46
  Speaker: management team, I mean, you
• 9:47
  Speaker: have to you have to pay a living
• 9:49
  Speaker: wage.
• 9:49
  Speaker: But there's depends on your
• 9:51
  Speaker: market that you're in too,
• 9:52
  Speaker: because there's certain markets
• 9:53
  Speaker: that, you know, the minimum wage
• 9:55
  Speaker: is seventeen, twenty dollars an
• 9:57
  Speaker: hour.
• 9:57
  Speaker: Um, in, you know, the location I
• 10:00
  Speaker: managed in In California, I
• 10:02
  Speaker: didn't have a single employee
• 10:03
  Speaker: that didn't have two or three
• 10:04
  Speaker: jobs.
• 10:05
  Speaker: So you had to be flexible with
• 10:06
  Speaker: scheduling to have good
• 10:08
  Speaker: employees.
• 10:08
  Speaker: You couldn't just say, hey, we we take priority.
• 10:11
  Speaker: You had to work with them, you know, so, um, because they have
• 10:14
  Speaker: to make a living.
• 10:15
  Speaker: So I think, um, you know, but sometimes you get what you pay
• 10:20
  Speaker: for too, you know, that that's like it with anything.
• 10:23
  Speaker: You know, you buy the cheapest car, it might break down.
• 10:26
  Speaker: So, um, you know, sometimes you gotta find other ways to cut and
• 10:31
  Speaker: that your, your employees should probably not be the first, first
• 10:34
  Speaker: place you're looking.
• 10:36
  Speaker: Absolutely.
• 10:37
  Speaker: And certainly, you know, the livable wage, they've got to be
• 10:40
  Speaker: able to make a living, right?
• 10:41
  Speaker: That's, that is number one.
• 10:44
  Speaker: And, and really analyze your community.
• 10:50
  Speaker: The cost of, you know, over,
• 10:53
  Speaker: over a couple of years that
• 10:56
  Speaker: renting that one bedroom
• 10:57
  Speaker: apartment could have doubled in
• 11:00
  Speaker: two years.
• 11:01
  Speaker: And, you know, you're probably not going to be able to double
• 11:05
  Speaker: someone's salary or pay in that same two years.
• 11:10
  Speaker: But if you're not aware of that and what your employees are
• 11:14
  Speaker: facing and potential job seekers are facing, then, you know,
• 11:18
  Speaker: because you've you've owned your house for thirty years and, and
• 11:21
  Speaker: you've not looked for an apartment and forty years.
• 11:25
  Speaker: So, you know, but, but being
• 11:27
  Speaker: aware of what challenges are
• 11:29
  Speaker: facing your employees and job
• 11:33
  Speaker: seekers, I think is a real
• 11:35
  Speaker: mistake.
• 11:36
  Speaker: I think if you're, you know,
• 11:38
  Speaker: let's say your income or your
• 11:40
  Speaker: bottom line revenue goes up by,
• 11:43
  Speaker: you know, twenty percent in a
• 11:45
  Speaker: year, shouldn't some of that be
• 11:47
  Speaker: contributed to your employees
• 11:49
  Speaker: who are helping make that
• 11:50
  Speaker: happen?
• 11:50
  Speaker: So, um, you know, if, if your
• 11:54
  Speaker: business is increasing, then,
• 11:56
  Speaker: then you should be looking at
• 11:57
  Speaker: that every year that you're, you
• 11:59
  Speaker: know, it shouldn't be exactly
• 12:00
  Speaker: the same amount, but it should
• 12:01
  Speaker: be something.
• 12:03
  Speaker: So when we talk about pay, that's one factor when people
• 12:09
  Speaker: decide to take a job.
• 12:10
  Speaker: So from the job seeker's perspective, pay is going to be
• 12:14
  Speaker: one of the issues, right?
• 12:16
  Speaker: To me, it's the first thing I'm going to look at in terms of, is
• 12:21
  Speaker: this a yes or no, right?
• 12:22
  Speaker: Because I know what my bottom line is.
• 12:24
  Speaker: And if it's well beneath that bottom line, I can't do it.
• 12:28
  Speaker: You know, uh, but, uh, if it meets that, okay, what are the
• 12:33
  Speaker: other factors that contribute to someone taking a job where maybe
• 12:40
  Speaker: the pay, it's like, okay, I can make that work, but gosh, I'd
• 12:44
  Speaker: like more is pay.
• 12:45
  Speaker: The only reason that that people will come work at a place.
• 12:49
  Speaker: No, not at all.
• 12:49
  Speaker: I, you know, I had some military
• 12:52
  Speaker: retirees that used to work for
• 12:53
  Speaker: me and pay wasn't important at
• 12:54
  Speaker: all.
• 12:54
  Speaker: Like they obviously want to make
• 12:56
  Speaker: money, but it wasn't the top
• 12:58
  Speaker: priority.
• 12:58
  Speaker: You know, flexibility was the priority for some people or um
• 13:02
  Speaker: job happiness, you know.
• 13:04
  Speaker: So, um, you know, some people that you could offer them double
• 13:08
  Speaker: the pay and they're still going to turn it down if they're going
• 13:10
  Speaker: to be unhappy doing that.
• 13:11
  Speaker: So, um, I think there's a lot more.
• 13:14
  Speaker: And again, it's individualized.
• 13:16
  Speaker: It's not, not everybody is motivated by the same thing.
• 13:20
  Speaker: So not, you know, you got some kid that's still living at home
• 13:24
  Speaker: that may not.
• 13:25
  Speaker: He just needs some fun money to go to some concerts.
• 13:28
  Speaker: You know, he's not necessarily looking for his career.
• 13:31
  Speaker: He's just looking, you know, for
• 13:33
  Speaker: a stepping stone or some
• 13:35
  Speaker: experience.
• 13:36
  Speaker: Uh, and speaking of that
• 13:37
  Speaker: experience, I think there is a
• 13:41
  Speaker: real interesting conversation
• 13:44
  Speaker: that's happening where and I'm
• 13:48
  Speaker: just going to go ahead and say
• 13:49
  Speaker: it.
• 13:49
  Speaker: I'm someone who believes that not everyone needs a bachelor's
• 13:55
  Speaker: or a master's or a PhD. Uh, that there are some professions or
• 14:03
  Speaker: some jobs in which experience or aptitude plays a more essential
• 14:11
  Speaker: role than how many degrees you have on your resume.
• 14:15
  Speaker: Now, obviously there's some exceptions, right?
• 14:18
  Speaker: I want my doctor to have a lot
• 14:20
  Speaker: of those degrees on their
• 14:21
  Speaker: resume, right?
• 14:22
  Speaker: I want the people building the bridge to have a lot of stories
• 14:25
  Speaker: on their resume.
• 14:27
  Speaker: But, you know, a lot of jobs that say you have to have a
• 14:33
  Speaker: bachelor's or you have to have this really, really, uh, are we
• 14:40
  Speaker: looking at the wrong things?
• 14:41
  Speaker: Are we looking at credentials in terms of businesses who say, I
• 14:46
  Speaker: can't find anybody?
• 14:48
  Speaker: Are you looking at the wrong things?
• 14:51
  Speaker: I think so.
• 14:52
  Speaker: I think, uh, you know, I, I
• 14:53
  Speaker: don't have a degree and I'm
• 14:55
  Speaker: pretty experienced in what I'm
• 14:56
  Speaker: doing.
• 14:57
  Speaker: So I think if, you know, if I was on the job market and, and
• 15:01
  Speaker: somebody passed on me because I didn't have a degree.
• 15:03
  Speaker: I think they would be the ones that would be losing out.
• 15:06
  Speaker: And I think we we far too often, you know, are quick to judge
• 15:10
  Speaker: what's on paper instead of, you know, somebody's, you know, work
• 15:14
  Speaker: ethic and, and things that are a little harder to measure.
• 15:18
  Speaker: It's not something you can put down.
• 15:19
  Speaker: I can't put down on paper that I'm going to give you eighty
• 15:23
  Speaker: hours a week, and you know that I'm going to be tied to my job
• 15:27
  Speaker: because I love it so much.
• 15:28
  Speaker: You know, um, I mean, I can, but you're probably not going to
• 15:31
  Speaker: believe me, but, you know, and until you get to know me, then
• 15:34
  Speaker: you'll be like, okay, this is somebody that has, you know,
• 15:37
  Speaker: ethics and that, you know, I want working for me.
• 15:40
  Speaker: So I think, um, some of that, that's why, you know, in the
• 15:44
  Speaker: family entertainment industry, having the, you know, multiple
• 15:49
  Speaker: kind of group interviews and having the audition style, I
• 15:51
  Speaker: think it, it gives you that time to at least get a little glimpse
• 15:55
  Speaker: into who they are, how they interact with people.
• 15:58
  Speaker: Um, you know, something that
• 16:01
  Speaker: nothing on paper is going to
• 16:02
  Speaker: tell you.
• 16:03
  Speaker: And and I think, you know, you
• 16:05
  Speaker: said it so beautifully earlier
• 16:08
  Speaker: hiring for personality, not
• 16:10
  Speaker: necessarily skills.
• 16:12
  Speaker: If you have the right personality, if you have the
• 16:14
  Speaker: right motivation, if you have the right aptitude, if you have
• 16:18
  Speaker: the potential, I can teach you how to do this thing.
• 16:23
  Speaker: Uh, depending upon what it is,
• 16:24
  Speaker: there are some things you cannot
• 16:25
  Speaker: teach, right?
• 16:27
  Speaker: I cannot teach someone to be a seven foot linebacker.
• 16:31
  Speaker: Right?
• 16:32
  Speaker: But I can teach you the skills to make you pretty good on the,
• 16:37
  Speaker: you know, on the line.
• 16:39
  Speaker: But, um, for the most part, if
• 16:42
  Speaker: you've got the right attitude
• 16:44
  Speaker: and you've got the right
• 16:45
  Speaker: training program.
• 16:48
  Speaker: Mhm.
• 16:50
  Speaker: If they have a degree or not, or whatever they say on paper might
• 16:55
  Speaker: not match their actual ability to do the job.
• 16:59
  Speaker: And some, some of my best
• 17:00
  Speaker: employees were fifteen or
• 17:01
  Speaker: sixteen and their first job,
• 17:03
  Speaker: right?
• 17:03
  Speaker: They were the most motivated.
• 17:04
  Speaker: They're the most you know, they didn't have bad habits yet.
• 17:08
  Speaker: So it was like, I, I, I loved the younger employees.
• 17:12
  Speaker: You know, they didn't come to me
• 17:13
  Speaker: with these bad habits, but, um,
• 17:15
  Speaker: you know, a lot of times there's
• 17:17
  Speaker: so many puzzle pieces that go
• 17:19
  Speaker: into, you know, what makes a
• 17:21
  Speaker: good employee.
• 17:21
  Speaker: And, you know, a lot of times when they were coming in for
• 17:25
  Speaker: their first round of interviews, um, the ones that came in with
• 17:28
  Speaker: parents, I'd be watching their parents as much as I'd be
• 17:31
  Speaker: watching them, you know, how did their parents react?
• 17:34
  Speaker: And, um, that's, that's another
• 17:36
  Speaker: aspect is, you know, now in this
• 17:39
  Speaker: day and age, there are, you
• 17:41
  Speaker: know, I've got a kid in college
• 17:42
  Speaker: that has friends whose parents
• 17:44
  Speaker: still pick out their outfits for
• 17:45
  Speaker: them.
• 17:46
  Speaker: We have a lot of helicopter parents.
• 17:48
  Speaker: And so, um, finding an employee
• 17:50
  Speaker: that you're not going to get
• 17:52
  Speaker: called from mom is, uh, is also
• 17:54
  Speaker: important, right?
• 17:55
  Speaker: That's another factor.
• 17:58
  Speaker: I have had parents of twenty somethings, late twenties, close
• 18:04
  Speaker: to thirty years old.
• 18:06
  Speaker: Parents call me about something.
• 18:12
  Speaker: So yeah, we were like latchkey kids.
• 18:14
  Speaker: Yet our generation is the most helicopter parents out there.
• 18:18
  Speaker: It's I think we call that overadjustment friend.
• 18:22
  Speaker: Right.
• 18:24
  Speaker: But I was a latchkey kid right from fourth grade, which of
• 18:28
  Speaker: course, now I bless my parents.
• 18:30
  Speaker: They would be hauled into to jail or have have us taken away.
• 18:35
  Speaker: But fourth grade, man, you got to go home.
• 18:38
  Speaker: You got to walk home from school by yourself.
• 18:41
  Speaker: And, uh, you know, there was
• 18:42
  Speaker: like an hour, hour and a half
• 18:44
  Speaker: before Mom and Dad got home from
• 18:46
  Speaker: work that you were on your own,
• 18:47
  Speaker: and it was the most glorious
• 18:49
  Speaker: ninety minutes.
• 18:50
  Speaker: Look how great we are.
• 18:52
  Speaker: And look how fabulous we are.
• 18:53
  Speaker: That's right.
• 18:54
  Speaker: Uh, but I think it's that overadjustment that happens of,
• 19:00
  Speaker: you know, uh, folks our age, people our age have forgotten
• 19:04
  Speaker: that that's how we came up and we were okay.
• 19:07
  Speaker: And in fact, learned a lot of
• 19:08
  Speaker: valuable things by making
• 19:11
  Speaker: mistakes.
• 19:12
  Speaker: And but parents were trying to protect our kids from, you know,
• 19:18
  Speaker: pain or whatever.
• 19:19
  Speaker: And sometimes they, they have to go through that.
• 19:21
  Speaker: They have to get yelled at by their boss and you have to let
• 19:24
  Speaker: them do that.
• 19:25
  Speaker: But, you know, I think, you
• 19:27
  Speaker: know, knowing who the parents
• 19:30
  Speaker: are or knowing who the spouse
• 19:31
  Speaker: is, you know, there are some
• 19:33
  Speaker: companies that they'll interview
• 19:35
  Speaker: you with your spouse at dinner
• 19:36
  Speaker: to, you know, before they'll
• 19:37
  Speaker: hire you.
• 19:38
  Speaker: Because if you get somebody with
• 19:40
  Speaker: a crazy spouse, it's just as
• 19:41
  Speaker: bad.
• 19:43
  Speaker: Mhm.
• 19:43
  Speaker: Yeah.
• 19:44
  Speaker: And, and that cultural fit, that alignment of, is this going to
• 19:49
  Speaker: help encourage the positive culture that you're building?
• 19:54
  Speaker: Or is this someone who is going
• 19:56
  Speaker: to maybe not align with that in
• 19:58
  Speaker: some way?
• 20:00
  Speaker: I think we have to be less pre Pre-judgement.
• 20:04
  Speaker: I mean, I know they say that the interview starts as soon as they
• 20:07
  Speaker: walk in, right?
• 20:08
  Speaker: So that's when you're starting to to look at things.
• 20:11
  Speaker: But you know, you're, you're
• 20:14
  Speaker: judging that they, you know,
• 20:15
  Speaker: showed up in their sweatpants,
• 20:17
  Speaker: you know, that that's how they
• 20:18
  Speaker: dress, right?
• 20:19
  Speaker: That doesn't mean that's how they're going to dress at work.
• 20:21
  Speaker: So don't, don't be so quick to, to judge the, the mohawk.
• 20:25
  Speaker: Right.
• 20:26
  Speaker: Or the, you know, the earrings or whatever different thing,
• 20:31
  Speaker: what we would have chosen.
• 20:33
  Speaker: Um, but that might be your very best party host.
• 20:37
  Speaker: It might be the funnest kid that you have working for you.
• 20:40
  Speaker: So, um, just get to know them
• 20:43
  Speaker: before you prejudge based on
• 20:45
  Speaker: look.
• 20:45
  Speaker: All right, so best parting tip for hiring managers before we
• 20:53
  Speaker: end, because as we're running out of time, what would, what
• 20:56
  Speaker: would your parting wisdom be for those folks who are like,
• 21:01
  Speaker: there's nobody out there.
• 21:03
  Speaker: We can't hire anybody.
• 21:05
  Speaker: Oh my goodness.
• 21:06
  Speaker: Right.
• 21:06
  Speaker: What is what is your parting wisdom to implant with them?
• 21:11
  Speaker: I would say I just said it with the don't be so quick to judge a
• 21:14
  Speaker: book by its cover.
• 21:15
  Speaker: Get to know them.
• 21:16
  Speaker: They're out there.
• 21:17
  Speaker: And when you get to know them,
• 21:19
  Speaker: they're they're actually really
• 21:20
  Speaker: amazing kids that are coming up
• 21:22
  Speaker: right now.
• 21:23
  Speaker: Absolutely.
• 21:24
  Speaker: Well, Amber, as always, it is so wonderful to talk to you.
• 21:27
  Speaker: I appreciate you giving some
• 21:29
  Speaker: time for us here on the Growth
• 21:31
  Speaker: Pro Edge.
• 21:32
  Speaker: Very quickly tell us how can people reach out to you.
• 21:37
  Speaker: Um you can find me on social media.
• 21:39
  Speaker: Amber Lambert um, a Lambert at betson dot com.
• 21:44
  Speaker: Um, I'm everywhere.
• 21:45
  Speaker: Or reach out to growth pro group and they'll get you in touch.
• 21:49
  Speaker: Perfect.
• 21:49
  Speaker: All right.
• 21:50
  Speaker: Well, thank you so much, Amber.
• 21:51
  Speaker: I appreciate your time.
• 21:53
  Speaker: And, uh, let's go out and hire some some folks.
• 21:56
  Speaker: Well, we hope today's
• 21:57
  Speaker: conversation has given you some
• 21:59
  Speaker: practical tools to help you
• 22:01
  Speaker: sharpen your edge and accelerate
• 22:03
  Speaker: your growth.
• 22:04
  Speaker: If you're ready to grow your team, your business or yourself.
• 22:09
  Speaker: Contact us at the Growth Pro
• 22:10
  Speaker: group dot com and set up a free
• 22:12
  Speaker: growth call with one of our
• 22:14
  Speaker: coaches.
• 22:16
  Speaker: Once again, a special thanks to our sponsors In-bed Party Center
• 22:20
  Speaker: Software in a global.
• 22:22
  Speaker: Benson, Simcox, Schaefer and roller.
• 22:25
  Speaker: For all that they do to help us bring you the Growth Pro Edge.
• 22:30
  Speaker: And until next time, I'm Denise
• 22:32
  Speaker: Killian with the Growth Pro
• 22:33
  Speaker: Group.
• 22:34
  Speaker: Keep learning, keep growing and
• 22:37
  Speaker: keep striving for the
• 22:38
  Speaker: extraordinary.