Latest / Something Extra / Designing Healthcare Around the Human Experience w/ Dr. Hossain Marandi

Transcript

Designing Healthcare Around the Human Experience w/ Dr. Hossain Marandi · Something Extra

• 0:01
  Dr. Hossain Marandi: Here at SSM Health Cardinal Glennon Children's Hospital, the original Glennon,
• 0:06
  Dr. Hossain Marandi: OG, as we lovingly call her, she has served this community
• 0:10
  Dr. Hossain Marandi: for seventy years.
• 0:11
  Dr. Hossain Marandi: So we wanted to make sure that we were true to that legacy as
• 0:14
  Dr. Hossain Marandi: we transition to a new
• 0:17
  Dr. Hossain Marandi: building and make sure that we continue that same mission for more than seventy
• 0:20
  Dr. Hossain Marandi: years in the future in the new building.
• 0:22
  Dr. Hossain Marandi: And then they came to the design, and that's where we, go back to
• 0:27
  Dr. Hossain Marandi: what I talked about earlier, the inclusivity and the listening.
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  Dr. Hossain Marandi: Yes.
• 0:31
  Dr. Hossain Marandi: I'm supposed to lead this, but there's so many people that are going to
• 0:35
  Dr. Hossain Marandi: be in that hospital day to day that needed to have that voice.
• 0:38
  Dr. Hossain Marandi: So starting with our physicians, nurses, environmental
• 0:43
  Dr. Hossain Marandi: staff, our cafeteria,
• 0:46
  Dr. Hossain Marandi: folks, patients, families, parents,
• 0:51
  Dr. Hossain Marandi: everyone was brought around the table and allowed to
• 0:55
  Dr. Hossain Marandi: bring in their insights, their views,
• 0:59
  Dr. Hossain Marandi: because they were gonna be using this hospital day in and day out.
• 1:06
  Lisa Nichols: It takes something a little more to lead with impact.
• 1:09
  Lisa Nichols: I'm Lisa Nichols, author of Something Extra, and this podcast
• 1:13
  Lisa Nichols: was inspired by our daughter, Allie, whose additional chromosome has shaped
• 1:18
  Lisa Nichols: how I see people in leadership.
• 1:20
  Lisa Nichols: Each episode features conversations with inspiring leaders from around the
• 1:25
  Lisa Nichols: world about what truly defines how they lead and serve others.
• 1:29
  Lisa Nichols: If you enjoyed today's conversation, please consider leaving a five
• 1:33
  Lisa Nichols: star review.
• 1:34
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• 1:37
  Lisa Nichols: And if you'd like to go deeper, my book, Something Extra, is available on
• 1:41
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• 1:45
  Lisa Nichols: Dr.
• 1:46
  Lisa Nichols: Hossein Marandi is a Iranian refugee who escaped the nineteen seventy
• 1:50
  Lisa Nichols: nine revolution on foot with his family and experienced and instilled a lifelong
• 1:54
  Lisa Nichols: devotion to Catholic health care ministries due to the radical generosity that
• 1:58
  Lisa Nichols: the church showed his family.
• 2:00
  Lisa Nichols: Now serving as the president of SSM Health Cardinal Glennon, he moved
• 2:04
  Lisa Nichols: his family to Saint Louis to help design a brand new family centered fourteen
• 2:08
  Lisa Nichols: story children's hospital from the ground up.
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  Lisa Nichols: Well, Dr.
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  Lisa Nichols: Marandi, I have been looking so forward to this conversation with you.
• 2:16
  Lisa Nichols: Thank you so much for making the time to be on the show today.
• 2:20
  Lisa Nichols: I cannot wait for our listeners to learn more about your story, learn
• 2:24
  Lisa Nichols: more about cardinal Glennon and the vision.
• 2:27
  Lisa Nichols: You guys have a lot of things happening there, don't you?
• 2:31
  Dr. Hossain Marandi: We do.
• 2:31
  Dr. Hossain Marandi: And thank you very much for the time.
• 2:33
  Dr. Hossain Marandi: Really excited to be able to talk about, my journey here,
• 2:37
  Dr. Hossain Marandi: to Cardinal Glennon and really spend time on talking about the great services,
• 2:42
  Dr. Hossain Marandi: and the devotion that we have to the community and to children's health care
• 2:45
  Dr. Hossain Marandi: here at Cardinal Glennon Children's Hospital.
• 2:47
  Lisa Nichols: Yeah.
• 2:48
  Lisa Nichols: It really truly is remarkable.
• 2:51
  Lisa Nichols: I my dear friend, Susan Conrad, is on your board.
• 2:55
  Dr. Hossain Marandi: Yes.
• 2:55
  Lisa Nichols: And she invited me recently to a presentation that you did,
• 3:00
  Lisa Nichols: and, I was just so blown away by everything.
• 3:03
  Lisa Nichols: I mean, I learned a lot that I didn't know, and I'm right here
• 3:06
  Lisa Nichols: in Saint Louis.
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  Lisa Nichols: So I'm just excited for our listeners to, to learn from
• 3:11
  Lisa Nichols: you today.
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  Lisa Nichols: But you truly have one of the most remarkable life stories
• 3:17
  Lisa Nichols: that I have encountered.
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  Lisa Nichols: I mean, you really do.
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  Lisa Nichols: Can you take us back?
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  Lisa Nichols: I mean, because you grew up in Iran.
• 3:22
  Lisa Nichols: Can you take us back to growing up and some of your memories
• 3:26
  Lisa Nichols: and some of the things that happened there?
• 3:29
  Dr. Hossain Marandi: Sure.
• 3:30
  Dr. Hossain Marandi: Sure.
• 3:30
  Dr. Hossain Marandi: I'd start off by saying that Susan is a wonderful wonderful person, wonderful
• 3:34
  Dr. Hossain Marandi: human being.
• 3:35
  Dr. Hossain Marandi: We're really excited to have her, as part of our our board.
• 3:39
  Dr. Hossain Marandi: I usually don't like to talk a lot about myself because it's really the
• 3:43
  Dr. Hossain Marandi: the, the organization and and the the calling that I'd like
• 3:47
  Dr. Hossain Marandi: to talk about.
• 3:48
  Dr. Hossain Marandi: But, I'll take your listeners back a little
• 3:52
  Dr. Hossain Marandi: bit, to my past.
• 3:55
  Dr. Hossain Marandi: As I think through my journey to get here, I as as you mentioned,
• 4:00
  Dr. Hossain Marandi: I was originally born and raised in the Middle East in Iran.
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  Dr. Hossain Marandi: I, was a very sick child myself growing up,
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  Dr. Hossain Marandi: always in the hospital, always at a doctor's office.
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  Dr. Hossain Marandi: And my first mentor or,
• 4:14
  Dr. Hossain Marandi: I would say was my pediatrician, who also happened to be my uncle
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  Dr. Hossain Marandi: and my next door neighbor.
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  Dr. Hossain Marandi: So it was perfect, opportunity for, that,
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  Dr. Hossain Marandi: person to really shape my life, and who I became later on.
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  Dr. Hossain Marandi: Knowing that I spent so much time being sick myself, I knew that
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  Dr. Hossain Marandi: my calling was to grow up and help other children feel better.
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  Dr. Hossain Marandi: So that was always the impetus of what I wanted to do.
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  Dr. Hossain Marandi: Obviously, growing up in, poor in the Middle East,
• 4:45
  Dr. Hossain Marandi: not the biggest
• 4:48
  Dr. Hossain Marandi: opportunity to be able to to grow and to get into that
• 4:52
  Dr. Hossain Marandi: that field.
• 4:53
  Dr. Hossain Marandi: So as I continue to grow up there, in Iran, obviously
• 4:58
  Dr. Hossain Marandi: something big happened back in nineteen seventy nine, the the Islamic revolution
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  Dr. Hossain Marandi: that completely changed everyone's life, including myself.
• 5:06
  Dr. Hossain Marandi: My family was ostracized for many reasons after that, that revolution.
• 5:10
  Dr. Hossain Marandi: And, my father knew that in order for myself and
• 5:14
  Dr. Hossain Marandi: my sister to have a future and, for us to be safe and to
• 5:18
  Dr. Hossain Marandi: be able to grow up, to be good members of society, we
• 5:22
  Dr. Hossain Marandi: needed to leave.
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  Dr. Hossain Marandi: And, at that time, my family decided to pack up everything and
• 5:28
  Dr. Hossain Marandi: escape from Iran.
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  Dr. Hossain Marandi: And it was literally escaping from Iran, having to pay,
• 5:33
  Dr. Hossain Marandi: smugglers to smuggle you across the border into other countries
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  Dr. Hossain Marandi: and hope for the best.
• 5:39
  Dr. Hossain Marandi: So my family, did exactly that, just like many other families
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  Dr. Hossain Marandi: of Persian descent during that time that left the country.
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  Dr. Hossain Marandi: We, ended up in Afghanistan,
• 5:53
  Dr. Hossain Marandi: later on in Pakistan, and had the opportunity to,
• 5:57
  Dr. Hossain Marandi: go to Spain as refugees, after a while.
• 6:01
  Dr. Hossain Marandi: So my family, flew out to to Spain
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  Dr. Hossain Marandi: and was placed in a, kind of a refugee camp with
• 6:10
  Dr. Hossain Marandi: many, many others who had come to to, Spain at that time.
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  Dr. Hossain Marandi: So we were in Madrid, and that's when really you think
• 6:18
  Dr. Hossain Marandi: back about everything that's happened in your life, and sometimes you look at all
• 6:21
  Dr. Hossain Marandi: the, all the things and think that it was a negative, but everything had
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  Dr. Hossain Marandi: a purpose.
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  Dr. Hossain Marandi: And when you think back at that time, where we were,
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  Dr. Hossain Marandi: situated there in Madrid,
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  Dr. Hossain Marandi: the place was right next door to a Catholic church.
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  Dr. Hossain Marandi: And, my younger sister, Mary,
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  Dr. Hossain Marandi: we would go by the church to get clothes, food, just like
• 6:44
  Dr. Hossain Marandi: anybody that is in need, reaches out to the to the church, and
• 6:48
  Dr. Hossain Marandi: we did that.
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  Dr. Hossain Marandi: Interestingly, the head, sister at that, church was also
• 6:54
  Dr. Hossain Marandi: sister Mary.
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  Dr. Hossain Marandi: And sister Mary and my sister Mary got to be really good friends, and
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  Dr. Hossain Marandi: they got to sit there and they would play with dolls, and I still
• 7:02
  Dr. Hossain Marandi: remember the two of them.
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  Dr. Hossain Marandi: And when, sister Mary and, the Catholic church heard
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  Dr. Hossain Marandi: the our plight of what what we had gone through and what we were
• 7:11
  Dr. Hossain Marandi: trying to do, which is to to be able to find a way to
• 7:13
  Dr. Hossain Marandi: come to the United States.
• 7:15
  Dr. Hossain Marandi: The Catholic church, there, sponsored my family, to
• 7:19
  Dr. Hossain Marandi: become refugees, and that, one,
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  Dr. Hossain Marandi: moment of
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  Dr. Hossain Marandi: grace and time really shaped the rest of my life.
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  Dr. Hossain Marandi: So we were able to leave, Spain and come to the United States as
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  Dr. Hossain Marandi: political refugees.
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  Dr. Hossain Marandi: And that,
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  Dr. Hossain Marandi: that moment in time allowed me to shape the rest of my career.
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  Dr. Hossain Marandi: Obviously, having the opportunity to come to the United States and make something out
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  Dr. Hossain Marandi: of myself, I always say I am the
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  Dr. Hossain Marandi: poster child for the American dream.
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  Dr. Hossain Marandi: What every, person across the world dreams of being
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  Dr. Hossain Marandi: able to do and make something out of themselves by coming to the United
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  Dr. Hossain Marandi: States.
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  Dr. Hossain Marandi: So coming here,
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  Dr. Hossain Marandi: that moment in time, again, it gave me the opportunity to
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  Dr. Hossain Marandi: pursue my calling in life, which was to become a pediatrician and to help
• 8:11
  Dr. Hossain Marandi: children.
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  Dr. Hossain Marandi: He gave me the opportunity to be able to give back to the Catholic
• 8:16
  Dr. Hossain Marandi: church.
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  Dr. Hossain Marandi: So I have spent, almost every, minute of my
• 8:20
  Dr. Hossain Marandi: career since graduating
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  Dr. Hossain Marandi: by giving back to the Catholic church.
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  Dr. Hossain Marandi: I've only worked in Catholic organizations, throughout the be it from
• 8:31
  Dr. Hossain Marandi: Saint Joseph's to Saint Vincent's and now, Franchesus Sisters of Mary.
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  Dr. Hossain Marandi: It has been a calling for me to be able to give back for
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  Dr. Hossain Marandi: what the church did for me and my family.
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  Dr. Hossain Marandi: So lots of things, along the way that have allowed
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  Dr. Hossain Marandi: me to be who I am today.
• 8:48
  Dr. Hossain Marandi: Lots of people that went out of their way to help me, help my
• 8:52
  Dr. Hossain Marandi: family when we came here to the United States.
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  Dr. Hossain Marandi: I remember starting, seventh grade here.
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  Dr. Hossain Marandi: All I knew were yes, no, hello, goodbye, and my name is Hossein.
• 9:02
  Dr. Hossain Marandi: That's the extent of the English That's
• 9:04
  Lisa Nichols: the extent of the English language.
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  Dr. Hossain Marandi: So, I still remember my, civics teacher,
• 9:10
  Dr. Hossain Marandi: she pulled me aside and said, I'm gonna teach you English.
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  Dr. Hossain Marandi: And she would stay before school and after school every day, and she
• 9:17
  Dr. Hossain Marandi: taught me English, taught me how to write, taught me how to write cursive.
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  Dr. Hossain Marandi: So I think of, missus Henderson who did that and so
• 9:25
  Dr. Hossain Marandi: many other missus Hendersons along the way that have helped me and
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  Dr. Hossain Marandi: my family get to where we are today, and for me, especially to be
• 9:33
  Dr. Hossain Marandi: the person that I am today.
• 9:35
  Lisa Nichols: That is is such a remarkable story and so inspiring, Dr. Marandi
• 9:40
  Lisa Nichols: .
• 9:41
  Lisa Nichols: Just like you said, being the poster child, I mean, really, these things
• 9:45
  Lisa Nichols: that you went through could have taken you out.
• 9:49
  Lisa Nichols: But, the sister Mary and miss Henderson,
• 9:54
  Lisa Nichols: those angels along the way,
• 9:58
  Lisa Nichols: really, you know, shaped you and and gave you such a better
• 10:02
  Lisa Nichols: opportunity.
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  Lisa Nichols: I just I love the story so much.
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  Lisa Nichols: And to your point, you know, you are giving back.
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  Lisa Nichols: You are giving back, and I love it that you found your purpose,
• 10:15
  Lisa Nichols: through that.
• 10:16
  Lisa Nichols: You know, even, like, being sick as a child, that is an awful
• 10:20
  Lisa Nichols: thing.
• 10:21
  Lisa Nichols: But,
• 10:23
  Lisa Nichols: you know, you saw the need for, good health care for
• 10:27
  Lisa Nichols: children, and and that's what really inspired you.
• 10:30
  Lisa Nichols: So, sometimes I think our hardships are the things that
• 10:34
  Lisa Nichols: cause us to grow the most and to figure out who we are.
• 10:38
  Lisa Nichols: Right?
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  Lisa Nichols: So
• 10:39
  Dr. Hossain Marandi: A hundred percent.
• 10:40
  Dr. Hossain Marandi: I think when you think back to those times, you always think about
• 10:44
  Dr. Hossain Marandi: the the the negative aspect of things.
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  Dr. Hossain Marandi: But a lot of times, if you step back and think back especially, to
• 10:50
  Dr. Hossain Marandi: those days, it wasn't a rejection.
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  Dr. Hossain Marandi: It was always redirection.
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  Dr. Hossain Marandi: It was always a way to be able to take that next step.
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  Dr. Hossain Marandi: And for me, I knew that the calling was to help kids.
• 11:01
  Dr. Hossain Marandi: I knew that I wanted to to take care of kids that were in
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  Dr. Hossain Marandi: my place.
• 11:05
  Dr. Hossain Marandi: And I knew that I had the gift to be able to do that,
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  Dr. Hossain Marandi: and I've continued to look for ways, to to be able to give
• 11:12
  Dr. Hossain Marandi: back, to society as a whole and to kids.
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  Dr. Hossain Marandi: Kids really do not have a voice, and we have to be their voice.
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  Dr. Hossain Marandi: And I think that's been, one of the big things that I've been able
• 11:23
  Dr. Hossain Marandi: to do is to to really look at it from their perspective and their
• 11:27
  Dr. Hossain Marandi: eyes and make sure that we address some of the things that kids need
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  Dr. Hossain Marandi: and be that that voice wherever, that can be heard.
• 11:35
  Lisa Nichols: That's beautiful.
• 11:36
  Lisa Nichols: That's beautiful.
• 11:36
  Lisa Nichols: Well, I just want to reiterate one thing.
• 11:39
  Lisa Nichols: I love you.
• 11:39
  Lisa Nichols: You just set a a nugget of goal there.
• 11:43
  Lisa Nichols: You said reframe it.
• 11:44
  Lisa Nichols: It's a mindset shift from rejection
• 11:47
  Lisa Nichols: to redirection.
• 11:49
  Dr. Hossain Marandi: Correct.
• 11:49
  Dr. Hossain Marandi: Correct.
• 11:50
  Lisa Nichols: I think that that is just something that we can all take away.
• 11:54
  Lisa Nichols: Well, let me ask you this.
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  Lisa Nichols: You know, medicine, it's demanding.
• 11:59
  Lisa Nichols: Right?
• 12:00
  Lisa Nichols: Leadership is demanding.
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  Lisa Nichols: Why did you choose both of those?
• 12:04
  Lisa Nichols: Now I mean, you're a pediatrician, but, also, now you're leading as the
• 12:08
  Lisa Nichols: president of Cardinal Glennon Hospital.
• 12:12
  Lisa Nichols: What what was that shift for you when you thought, no.
• 12:15
  Lisa Nichols: I want to go into administration.
• 12:17
  Lisa Nichols: I want to go more into the management side.
• 12:22
  Dr. Hossain Marandi: So as I think back,
• 12:25
  Dr. Hossain Marandi: I knew that the calling was to be able to help kids, and I
• 12:28
  Dr. Hossain Marandi: knew that I wanted to be a pediatrician.
• 12:29
  Dr. Hossain Marandi: Never wanted to do anything else but that.
• 12:32
  Dr. Hossain Marandi: Obviously, I had the opportunity to come to the United States.
• 12:35
  Dr. Hossain Marandi: I got a chance to go and get my degree at University of
• 12:39
  Dr. Hossain Marandi: Tennessee at Memphis, followed that by, training down in,
• 12:43
  Dr. Hossain Marandi: South Florida, University of South Florida and Johns Hopkins All Children's.
• 12:47
  Lisa Nichols: That could
• 12:48
  Dr. Hossain Marandi: be the
• 12:50
  Dr. Hossain Marandi: the foundation to be able to help kids.
• 12:52
  Dr. Hossain Marandi: Practiced for for many years, and I loved what I did.
• 12:56
  Dr. Hossain Marandi: That was what I was built for.
• 12:58
  Dr. Hossain Marandi: I was built to help kids, yet I understood that
• 13:02
  Dr. Hossain Marandi: there were two things that were pulling me into a different direction.
• 13:06
  Dr. Hossain Marandi: Number one, I wanted to do more, more than just the
• 13:11
  Dr. Hossain Marandi: one on one in the office.
• 13:12
  Dr. Hossain Marandi: I knew that I wanted to make a more positive effect on children's lives
• 13:17
  Dr. Hossain Marandi: on a larger scale than just the one on one in the office.
• 13:19
  Dr. Hossain Marandi: And I realized that the only way I could do that was
• 13:24
  Dr. Hossain Marandi: in roles that I'm I sit in now to be able to have a
• 13:27
  Dr. Hossain Marandi: larger voice to help more children in a community that I would not have
• 13:31
  Dr. Hossain Marandi: had before.
• 13:32
  Dr. Hossain Marandi: Add to that was
• 13:34
  Dr. Hossain Marandi: I had a skill set that I realized that was very different from my
• 13:38
  Dr. Hossain Marandi: colleagues.
• 13:39
  Dr. Hossain Marandi: I actually enjoyed the administrative side of medicine.
• 13:41
  Dr. Hossain Marandi: I enjoyed the side and the financial, and I enjoyed doing those things.
• 13:46
  Dr. Hossain Marandi: Yet I knew that it took me many years to become a physician.
• 13:50
  Dr. Hossain Marandi: I knew that I was not gonna become an administrator and a hospital president
• 13:54
  Dr. Hossain Marandi: overnight either, and I had to go pay those dues and be able to
• 13:57
  Dr. Hossain Marandi: to get that education.
• 13:59
  Dr. Hossain Marandi: So very early on, when I finished my training while I was still working,
• 14:03
  Dr. Hossain Marandi: as a pediatrician, I went back and got my business degree, and started
• 14:08
  Dr. Hossain Marandi: doing almost a second job, during the days and nights
• 14:12
  Dr. Hossain Marandi: where I had the opportunity by working inside the hospital.
• 14:15
  Dr. Hossain Marandi: I actually begged the hospital president and this chief medical officer,
• 14:20
  Dr. Hossain Marandi: is there anything you have for me to do?
• 14:23
  Dr. Hossain Marandi: And I think after two years of begging, they finally got tired
• 14:27
  Dr. Hossain Marandi: of it and said, yes.
• 14:28
  Dr. Hossain Marandi: Here's some things for you to do.
• 14:30
  Dr. Hossain Marandi: Mhmm.
• 14:30
  Dr. Hossain Marandi: That was the step in to be able to learn.
• 14:32
  Dr. Hossain Marandi: I had to be able to learn just like I went to high school,
• 14:37
  Dr. Hossain Marandi: college, medical school, and residency.
• 14:40
  Dr. Hossain Marandi: I had to do that same travel through the administrative piece
• 14:44
  Dr. Hossain Marandi: of it.
• 14:45
  Dr. Hossain Marandi: And I knew that I wanted to become a hospital president to get that
• 14:48
  Dr. Hossain Marandi: opportunity, to be that voice for children on a larger scale.
• 14:52
  Dr. Hossain Marandi: So that's what I did, spend many years learning the craft, learning how
• 14:56
  Dr. Hossain Marandi: to be a true leader, understanding how administration and the business
• 15:00
  Dr. Hossain Marandi: side of medicine work, and combine that with the clinical background that I
• 15:04
  Dr. Hossain Marandi: had, it gave me an opportunity to be a bridge between not only
• 15:08
  Dr. Hossain Marandi: the clinicians and the administrators and be able to sit at both tables
• 15:12
  Dr. Hossain Marandi: and be able to bring them together, all understanding that there was a mission,
• 15:16
  Dr. Hossain Marandi: which is do good for kids.
• 15:18
  Dr. Hossain Marandi: So that's kind of become my goal in life going forward.
• 15:23
  Lisa Nichols: I love it.
• 15:23
  Lisa Nichols: I love it.
• 15:24
  Lisa Nichols: Well, I want to get into,
• 15:28
  Lisa Nichols: Cardinal Glennon because what really attracted you is
• 15:32
  Lisa Nichols: all the vision that cardinal Glennon has and for you to be in
• 15:36
  Lisa Nichols: on the ground floor of that.
• 15:37
  Lisa Nichols: Right?
• 15:38
  Lisa Nichols: I think you're the first physician to lead cardinal Glennon since
• 15:42
  Lisa Nichols: the founders.
• 15:44
  Lisa Nichols: The first physician.
• 15:46
  Dr. Hossain Marandi: I believe so.
• 15:46
  Dr. Hossain Marandi: I'm I'm not a hundred percent sure, but I believe so.
• 15:49
  Dr. Hossain Marandi: Yeah.
• 15:49
  Dr. Hossain Marandi: It's very rare.
• 15:51
  Dr. Hossain Marandi: I think when you look across the country, you know, thousands and thousands
• 15:55
  Dr. Hossain Marandi: of hospitals, I believe only five percent of them have a physician
• 16:00
  Dr. Hossain Marandi: as the leader of those.
• 16:01
  Dr. Hossain Marandi: It is rare because many of us, either don't have the the
• 16:05
  Dr. Hossain Marandi: interest or the true understanding of how to be that leader.
• 16:10
  Dr. Hossain Marandi: So it is rare.
• 16:11
  Dr. Hossain Marandi: And, again, I'm I'm proud that I can bring both the clinical
• 16:15
  Dr. Hossain Marandi: lens as well as the administrative lens to this.
• 16:18
  Lisa Nichols: Yeah.
• 16:19
  Lisa Nichols: I think those two perspectives together are really powerful.
• 16:23
  Lisa Nichols: I mean, you you understand
• 16:26
  Lisa Nichols: at the bedside of what it's like, right, to treat a patient.
• 16:30
  Lisa Nichols: So,
• 16:31
  Lisa Nichols: you know, I wanna I wanna get into a little bit more about, cardinal
• 16:36
  Lisa Nichols: Glennon.
• 16:36
  Dr. Hossain Marandi: Yes.
• 16:36
  Dr. Hossain Marandi: Yes.
• 16:37
  Lisa Nichols: And then we need to take a quick break.
• 16:39
  Lisa Nichols: But, you know, let me ask you about this.
• 16:42
  Lisa Nichols: You know, children, you know, children really don't care about titles.
• 16:47
  Lisa Nichols: They Oh, really?
• 16:48
  Lisa Nichols: They do not care about titles.
• 16:50
  Lisa Nichols: Right?
• 16:51
  Lisa Nichols: They care about trust.
• 16:52
  Lisa Nichols: And what has, like, treating
• 16:56
  Lisa Nichols: children really taught you about leadership, Dr.
• 17:00
  Lisa Nichols: Marandi?
• 17:03
  Dr. Hossain Marandi: So I would say when you one of the things that you hear
• 17:07
  Dr. Hossain Marandi: a lot,
• 17:10
  Dr. Hossain Marandi: through the mouth of babes
• 17:12
  Lisa Nichols: Yes.
• 17:12
  Dr. Hossain Marandi: They will be very open to tell you how they feel.
• 17:16
  Dr. Hossain Marandi: You know where you stand with the child because there's no,
• 17:20
  Dr. Hossain Marandi: filter there.
• 17:21
  Dr. Hossain Marandi: I think one of the things that I realized in leadership that I wanted
• 17:24
  Dr. Hossain Marandi: to make sure that I brought, to the forefront was
• 17:29
  Dr. Hossain Marandi: that transparency.
• 17:32
  Dr. Hossain Marandi: Being able to to talk through why, what is the
• 17:36
  Dr. Hossain Marandi: problem, what am I seeing, what I'm trying to do with it, but also
• 17:40
  Dr. Hossain Marandi: open up that transparency for everyone else to be able to see it and
• 17:44
  Dr. Hossain Marandi: lend in their point of view into that.
• 17:47
  Dr. Hossain Marandi: So I think that's the biggest thing.
• 17:49
  Dr. Hossain Marandi: When I look at, dealing with children, it's being
• 17:53
  Dr. Hossain Marandi: about as open with them as you can be Yeah.
• 17:56
  Dr. Hossain Marandi: Because that's how they're gonna be.
• 17:58
  Dr. Hossain Marandi: They're they they have no filter to see it that way.
• 18:00
  Dr. Hossain Marandi: And I wanted to make sure that when I was in
• 18:05
  Dr. Hossain Marandi: residency and in in, practice, I remember trying to,
• 18:09
  Dr. Hossain Marandi: lean in to the administrative side, and I was told, stick to what
• 18:13
  Dr. Hossain Marandi: you know, medicine.
• 18:14
  Dr. Hossain Marandi: You don't understand business.
• 18:16
  Dr. Hossain Marandi: And that was always a bit hurtful.
• 18:20
  Lisa Nichols: Mhmm.
• 18:20
  Dr. Hossain Marandi: But it was true because I didn't know it.
• 18:23
  Dr. Hossain Marandi: But if somebody had taken the time to help me understand it,
• 18:28
  Dr. Hossain Marandi: I think I'm a pretty smart person, and many people that we deal with
• 18:31
  Dr. Hossain Marandi: in this health care organizations are very smart people.
• 18:34
  Lisa Nichols: Very smart.
• 18:34
  Lisa Nichols: Right.
• 18:35
  Dr. Hossain Marandi: So why not
• 18:36
  Lisa Nichols: Yes.
• 18:37
  Lisa Nichols: Be
• 18:37
  Dr. Hossain Marandi: able to share that?
• 18:38
  Dr. Hossain Marandi: So I always wanted to be inclusive as well as transparent
• 18:42
  Dr. Hossain Marandi: in the things that I do.
• 18:43
  Lisa Nichols: Yeah.
• 18:44
  Lisa Nichols: Oh, that's so good.
• 18:46
  Lisa Nichols: Well, let me ask you this.
• 18:49
  Lisa Nichols: You know, how do you because you are you're dealing with families and and
• 18:53
  Lisa Nichols: that are going through very uncertain scary times.
• 18:56
  Lisa Nichols: Yes.
• 18:57
  Lisa Nichols: Very scary times.
• 18:59
  Lisa Nichols: I mean, you know, how do you lead personally through
• 19:03
  Lisa Nichols: that uncertainty and and to give give those
• 19:08
  Lisa Nichols: families hope.
• 19:10
  Lisa Nichols: I mean, what do you do to
• 19:13
  Lisa Nichols: navigate that?
• 19:13
  Lisa Nichols: Because I know that's got to be so difficult.
• 19:17
  Dr. Hossain Marandi: It is difficult.
• 19:19
  Dr. Hossain Marandi: Leadership is not easy.
• 19:21
  Dr. Hossain Marandi: I know one of my mentors said it, and I'm sure it's been written
• 19:23
  Dr. Hossain Marandi: somewhere.
• 19:26
  Dr. Hossain Marandi: If you want to be a leader,
• 19:30
  Dr. Hossain Marandi: don't expect to be liked.
• 19:31
  Dr. Hossain Marandi: If you wanna be liked, go sell ice cream.
• 19:33
  Dr. Hossain Marandi: Yeah.
• 19:34
  Dr. Hossain Marandi: It's tough
• 19:34
  Lisa Nichols: That's good.
• 19:35
  Dr. Hossain Marandi: Tough position to be in.
• 19:38
  Dr. Hossain Marandi: I I would say I leaned back on the way I practiced.
• 19:42
  Dr. Hossain Marandi: I always wanted to make sure that number one, I gave by
• 19:46
  Dr. Hossain Marandi: the parents and the child enough ability to tell me their
• 19:50
  Dr. Hossain Marandi: view, taking that information, process it,
• 19:55
  Dr. Hossain Marandi: tell them what I think is happening, and here's what I'm expecting
• 19:59
  Dr. Hossain Marandi: to do for it, and this is what you should expect from it.
• 20:02
  Dr. Hossain Marandi: And I've taken that into the administrative point of view.
• 20:06
  Dr. Hossain Marandi: I always wanna listen to hear the other side.
• 20:10
  Dr. Hossain Marandi: I always want to understand the perspective of the other side, because it's very
• 20:14
  Dr. Hossain Marandi: easy as a leader to just say, well, just here's my way.
• 20:17
  Dr. Hossain Marandi: Mhmm.
• 20:17
  Dr. Hossain Marandi: That's not the way it really works.
• 20:19
  Dr. Hossain Marandi: To be able to understand the other side, makes a big difference, and I
• 20:23
  Dr. Hossain Marandi: think many people, like to be able to hear that.
• 20:27
  Dr. Hossain Marandi: Same thing when it comes to the to the parents.
• 20:29
  Dr. Hossain Marandi: I can go in as as a physician and as an administrator, and tell
• 20:33
  Dr. Hossain Marandi: them, here's how it is.
• 20:36
  Dr. Hossain Marandi: That's not really helping them.
• 20:38
  Dr. Hossain Marandi: If I want to be able to understand what they understand, what
• 20:42
  Dr. Hossain Marandi: do you think is going on?
• 20:44
  Dr. Hossain Marandi: What are the concerns that you have?
• 20:46
  Dr. Hossain Marandi: I still have the opportunity to sometimes work with, our learners.
• 20:50
  Dr. Hossain Marandi: I love to be somebody took the time to teach me, so I like
• 20:53
  Dr. Hossain Marandi: to be able to be involved.
• 20:54
  Dr. Hossain Marandi: And I I tell them, that might be the thousandth, ten
• 20:59
  Dr. Hossain Marandi: thousandth ear infection that I've seen.
• 21:01
  Dr. Hossain Marandi: To me, it's another ear infection, another ear infection that's easy to treat.
• 21:05
  Dr. Hossain Marandi: But to that first time mom, that's their child, and that's the first time
• 21:09
  Dr. Hossain Marandi: they had to deal with it.
• 21:10
  Dr. Hossain Marandi: You have to understand her perspective, rather than yours.
• 21:14
  Dr. Hossain Marandi: If you go on there, it's just another ear infection.
• 21:17
  Lisa Nichols: Right.
• 21:18
  Dr. Hossain Marandi: It's Very important.
• 21:19
  Dr. Hossain Marandi: So I think, really for families is to be able to understand where they
• 21:23
  Dr. Hossain Marandi: are, understand where they're coming from, understand the challenges that they have.
• 21:27
  Dr. Hossain Marandi: It's not easy having a child in the hospital.
• 21:29
  Dr. Hossain Marandi: No.
• 21:29
  Dr. Hossain Marandi: Many things that that that are challenging to our families.
• 21:34
  Dr. Hossain Marandi: Understanding that and weaving in how can we help that as well
• 21:38
  Dr. Hossain Marandi: as the medical aspect of it.
• 21:40
  Lisa Nichols: Yeah.
• 21:40
  Lisa Nichols: That's so good.
• 21:41
  Lisa Nichols: Well, what I hear you saying is that you ask a lot of questions
• 21:45
  Lisa Nichols: and you listen.
• 21:47
  Dr. Hossain Marandi: Yeah.
• 21:47
  Dr. Hossain Marandi: Yeah.
• 21:47
  Lisa Nichols: It's not just telling, right, what you think or what your perspective is.
• 21:53
  Lisa Nichols: Let me ask you one more question, then we're gonna take a quick break.
• 21:55
  Lisa Nichols: Sure.
• 21:57
  Lisa Nichols: What and I know that this is your heart, Dr. Marandi .
• 22:00
  Lisa Nichols: You're a servant leader.
• 22:02
  Lisa Nichols: What does a servant leader servant leadership look like in
• 22:06
  Lisa Nichols: a children's hospital?
• 22:11
  Dr. Hossain Marandi: I don't think it's
• 22:15
  Dr. Hossain Marandi: specifically to a children's hospital.
• 22:17
  Dr. Hossain Marandi: I think when you when you've been given the honor of leading
• 22:21
  Dr. Hossain Marandi: other, it's the concept that that is what you're
• 22:25
  Dr. Hossain Marandi: doing.
• 22:26
  Dr. Hossain Marandi: It is not about you anymore.
• 22:27
  Dr. Hossain Marandi: It's about everybody else.
• 22:29
  Dr. Hossain Marandi: Else.
• 22:29
  Dr. Hossain Marandi: It's the high emotional quotient and the low
• 22:35
  Dr. Hossain Marandi: what's in it for me attitude.
• 22:37
  Dr. Hossain Marandi: It's not about you anymore.
• 22:38
  Dr. Hossain Marandi: It's about the others, and it's about the mission.
• 22:41
  Dr. Hossain Marandi: It's about the vision.
• 22:42
  Dr. Hossain Marandi: It's about the other people that you're doing.
• 22:44
  Dr. Hossain Marandi: You're just a vessel to be able to make that happen.
• 22:48
  Dr. Hossain Marandi: So to me, it's always been understanding
• 22:52
  Dr. Hossain Marandi: the humility that it takes to be a leader.
• 22:55
  Dr. Hossain Marandi: Because if if you're making it about yourself, then you're in the wrong business.
• 22:58
  Dr. Hossain Marandi: Business.
• 22:59
  Lisa Nichols: You're in the wrong business.
• 23:00
  Lisa Nichols: That's right.
• 23:01
  Lisa Nichols: It's about servant.
• 23:02
  Lisa Nichols: Servant leadership, I think, is about serving
• 23:05
  Dr. Hossain Marandi: Yes.
• 23:06
  Dr. Hossain Marandi: Yes.
• 23:06
  Lisa Nichols: And stewardship
• 23:08
  Dr. Hossain Marandi: is what
• 23:08
  Lisa Nichols: I say.
• 23:09
  Dr. Hossain Marandi: It's always about someone else.
• 23:11
  Dr. Hossain Marandi: The the the, personal joy that I get is by seeing
• 23:15
  Dr. Hossain Marandi: the things that happen and the the services
• 23:19
  Dr. Hossain Marandi: that others receive and understanding that at night, I can look back and
• 23:23
  Dr. Hossain Marandi: say, I did something to help someone else.
• 23:26
  Dr. Hossain Marandi: And that's the reward that you get.
• 23:28
  Dr. Hossain Marandi: It's not what you got in return for them.
• 23:30
  Lisa Nichols: That's so good.
• 23:32
  Lisa Nichols: Well, we're gonna take a quick break, and then we'll be right back on
• 23:35
  Lisa Nichols: the Something Extra podcast with Dr.
• 23:36
  Lisa Nichols: Marandi.
• 23:38
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• 24:08
  Lisa Nichols: So welcome back, everyone, to the Something Extra podcast with Dr.
• 24:11
  Lisa Nichols: Marandi.
• 24:12
  Lisa Nichols: So, Dr.
• 24:13
  Lisa Nichols: Marandi, I know that you have intentionally worked with Catholic health care.
• 24:17
  Lisa Nichols: We've already talked about that.
• 24:18
  Lisa Nichols: You've been with some iconic,
• 24:21
  Lisa Nichols: systems over the years.
• 24:23
  Lisa Nichols: But tell me about your faith and how your faith has
• 24:27
  Lisa Nichols: evolved through the years.
• 24:33
  Dr. Hossain Marandi: You know, thinking back to, as I mentioned earlier about
• 24:37
  Dr. Hossain Marandi: the
• 24:39
  Dr. Hossain Marandi: history of me and my family leaving, Iran after
• 24:43
  Dr. Hossain Marandi: the revolution.
• 24:44
  Dr. Hossain Marandi: And partly, that was because of the authorization of,
• 24:49
  Dr. Hossain Marandi: views and thoughts.
• 24:51
  Dr. Hossain Marandi: I'm trying to force everyone to have one view and one thought.
• 24:54
  Dr. Hossain Marandi: And my parents had always been very open and very,
• 24:59
  Dr. Hossain Marandi: much of a teacher to me around
• 25:02
  Dr. Hossain Marandi: all faiths and understanding, and the the ability to be able to
• 25:07
  Dr. Hossain Marandi: to honor and be, respectful to all faiths.
• 25:10
  Dr. Hossain Marandi: So that kinda led me to continue to grow
• 25:14
  Dr. Hossain Marandi: spiritually as I have throughout the years, because the work that I do,
• 25:18
  Dr. Hossain Marandi: understanding very early on that it was no longer about me, that I
• 25:22
  Dr. Hossain Marandi: was a vessel to be able to provide that, and that only comes through
• 25:26
  Dr. Hossain Marandi: a higher higher power.
• 25:27
  Dr. Hossain Marandi: It's someone that that, commands you to drive you into
• 25:32
  Dr. Hossain Marandi: doing things.
• 25:32
  Dr. Hossain Marandi: It's looking back in all those times where I thought something bad was happening,
• 25:37
  Dr. Hossain Marandi: but I was actually being redirected.
• 25:38
  Dr. Hossain Marandi: That doesn't happen by just luck.
• 25:41
  Dr. Hossain Marandi: It is a, foretold story of someone that's trying to direct you
• 25:45
  Dr. Hossain Marandi: into.
• 25:46
  Dr. Hossain Marandi: So I look at everything, and even here being here at,
• 25:50
  Dr. Hossain Marandi: SSM Health, Chronic Glen and Children's Hospital for the past three years, there was
• 25:54
  Dr. Hossain Marandi: a reason why I ended up here.
• 25:57
  Dr. Hossain Marandi: That was the direction that I needed to go.
• 26:00
  Dr. Hossain Marandi: That's why I was placed here.
• 26:01
  Dr. Hossain Marandi: So I think back at everywhere that I've been throughout my life and every
• 26:05
  Dr. Hossain Marandi: moment in time, it's been because I have been directed into the next
• 26:10
  Dr. Hossain Marandi: because I have a purpose, and my purpose is to care for kids.
• 26:13
  Dr. Hossain Marandi: Mhmm.
• 26:13
  Dr. Hossain Marandi: So it just allows me to to be more grounded, allows me
• 26:17
  Dr. Hossain Marandi: to be more open, more, able to listen, able
• 26:21
  Dr. Hossain Marandi: to understand, and just be able to to do the work that I do
• 26:25
  Dr. Hossain Marandi: knowing that it's not, about me.
• 26:28
  Dr. Hossain Marandi: It's about a much larger,
• 26:32
  Dr. Hossain Marandi: aspect of this this world, and that only comes through faith.
• 26:36
  Dr. Hossain Marandi: And that's what you can always fall back on.
• 26:38
  Dr. Hossain Marandi: Whenever there's a there's a challenging day, you fall back on it.
• 26:42
  Dr. Hossain Marandi: Whenever there's a challenging thing that comes up, you fall back on it,
• 26:46
  Dr. Hossain Marandi: and it always, always, always works out.
• 26:50
  Lisa Nichols: Well, we share that because, I mean, it is the anchor for my soul.
• 26:54
  Lisa Nichols: I would be tossed to and fro if it weren't for my faith.
• 26:58
  Lisa Nichols: Something that you said, Dr. Marandi , that really resonate with me, you just
• 27:02
  Lisa Nichols: said I'm just a vessel.
• 27:03
  Lisa Nichols: Mhmm.
• 27:03
  Lisa Nichols: We're a vessel.
• 27:04
  Lisa Nichols: Right?
• 27:05
  Lisa Nichols: And so but to be a vessel that can be used, we need to
• 27:08
  Lisa Nichols: be poured out.
• 27:10
  Dr. Hossain Marandi: Yes.
• 27:11
  Lisa Nichols: And then so
• 27:13
  Lisa Nichols: the spirit, you know, could be poured in.
• 27:16
  Lisa Nichols: And I just it reminded me of mother Teresa.
• 27:19
  Dr. Hossain Marandi: Mhmm.
• 27:19
  Lisa Nichols: And one of my favorite quotes from her was I'm just a pencil,
• 27:23
  Lisa Nichols: and you know this quote.
• 27:25
  Lisa Nichols: I'm a pencil in the hand of God.
• 27:27
  Lisa Nichols: Right.
• 27:28
  Lisa Nichols: And, you know, I just I love that so much.
• 27:31
  Lisa Nichols: We're just vessels.
• 27:33
  Lisa Nichols: Well, I'm so excited.
• 27:34
  Lisa Nichols: I want you now to to talk about Cardinal Glennon.
• 27:38
  Lisa Nichols: I mean, this this is gonna be such a
• 27:42
  Lisa Nichols: beautiful hospital.
• 27:44
  Lisa Nichols: Five hundred thousand square foot hospital, fourteen stories,
• 27:49
  Lisa Nichols: probably one of the largest philanthropic health care initiatives in St.
• 27:53
  Lisa Nichols: Louis, I would say, for for as long as I can remember.
• 27:58
  Lisa Nichols: You know?
• 27:59
  Lisa Nichols: But tell me more.
• 28:00
  Lisa Nichols: You you helped design this.
• 28:02
  Lisa Nichols: You helped design this new family centered children's hospital.
• 28:06
  Lisa Nichols: What do you want families to fill
• 28:10
  Lisa Nichols: the moment that they walk through those doors, Dr. Marandi ?
• 28:14
  Dr. Hossain Marandi: That's a great question.
• 28:16
  Dr. Hossain Marandi: You know, I I think back when I was approached about this role, and
• 28:20
  Dr. Hossain Marandi: I talked about being directed.
• 28:23
  Dr. Hossain Marandi: That's exactly how I felt.
• 28:25
  Dr. Hossain Marandi: Coming here to Saint Louis and being able to be in this role really
• 28:29
  Dr. Hossain Marandi: went back to that faith that we talked about, and I
• 28:33
  Dr. Hossain Marandi: was directed to be here because of this project.
• 28:37
  Dr. Hossain Marandi: So I see it as, as a calling to be able to make sure
• 28:41
  Dr. Hossain Marandi: that we leave this organization and this community with the best
• 28:45
  Dr. Hossain Marandi: access to the world class pediatric care that it deserves.
• 28:50
  Dr. Hossain Marandi: So it started out with the children's hospital, and that's exactly what it is.
• 28:53
  Dr. Hossain Marandi: I was brought here to help, design it, build it, and make sure that
• 28:57
  Dr. Hossain Marandi: it opens on time.
• 28:59
  Dr. Hossain Marandi: And it is.
• 29:00
  Dr. Hossain Marandi: We are
• 29:01
  Lisa Nichols: You're on track.
• 29:02
  Dr. Hossain Marandi: On track, will be completed by July of twenty seventh next
• 29:06
  Dr. Hossain Marandi: year, and, we are expected to see first patient October twenty second
• 29:10
  Dr. Hossain Marandi: of twenty seventh, which is not very far from today.
• 29:15
  Dr. Hossain Marandi: So when you look at the new children's hospital,
• 29:18
  Dr. Hossain Marandi: we here at SSM Health Cardinal Glennon Children's Hospital, the original
• 29:22
  Dr. Hossain Marandi: Glennon, OG, as we lovingly call her,
• 29:26
  Dr. Hossain Marandi: she has served this community for seventy years.
• 29:29
  Dr. Hossain Marandi: So we wanted to make sure that we were true to that legacy as
• 29:32
  Dr. Hossain Marandi: we transition to a new building and make sure that we continue that same
• 29:36
  Dr. Hossain Marandi: mission for more than seven years in the future in the new building.
• 29:40
  Dr. Hossain Marandi: So when you look at just even the selection of the location of this
• 29:44
  Dr. Hossain Marandi: hospital, we moved just two blocks down the street, and we're
• 29:48
  Dr. Hossain Marandi: still here.
• 29:48
  Dr. Hossain Marandi: Because when we look at the population that we serve, this is where we
• 29:52
  Dr. Hossain Marandi: need to be.
• 29:53
  Dr. Hossain Marandi: We don't need to be out west.
• 29:55
  Dr. Hossain Marandi: We don't need to be farther away.
• 29:56
  Dr. Hossain Marandi: We need to be here because the patients and the families that need us
• 30:00
  Dr. Hossain Marandi: and have dependent on us for seven years are here.
• 30:04
  Dr. Hossain Marandi: So that's when the decision was made to stay here.
• 30:06
  Dr. Hossain Marandi: And then they came to the design, and that's where we, go back to
• 30:10
  Dr. Hossain Marandi: what I talked about earlier, the inclusivity and the listening.
• 30:14
  Dr. Hossain Marandi: Yes.
• 30:15
  Dr. Hossain Marandi: I'm supposed to lead this, but there's so many people that are going to
• 30:18
  Dr. Hossain Marandi: be in that hospital day to day that needed to have that voice.
• 30:22
  Dr. Hossain Marandi: So starting with our physicians, nurses, environmental
• 30:26
  Dr. Hossain Marandi: staff, our cafeteria,
• 30:30
  Dr. Hossain Marandi: folks, patients, families, parents,
• 30:35
  Dr. Hossain Marandi: everyone was brought around the table, and allowed to
• 30:39
  Dr. Hossain Marandi: bring in their insights, their views,
• 30:43
  Dr. Hossain Marandi: because they were gonna be using this hospital day in and day out.
• 30:47
  Dr. Hossain Marandi: So we wanted to be able to hear from them.
• 30:49
  Dr. Hossain Marandi: How do we make this such a great experience?
• 30:52
  Dr. Hossain Marandi: Because we all you talked about how difficult it is to be admitted to
• 30:55
  Dr. Hossain Marandi: a hospital.
• 30:57
  Lisa Nichols: Mhmm.
• 30:57
  Dr. Hossain Marandi: How do we make that experience better for not only the patients and
• 31:01
  Dr. Hossain Marandi: families, but also for our caregivers who spend the majority of their time
• 31:06
  Dr. Hossain Marandi: in a day here?
• 31:07
  Dr. Hossain Marandi: So that was the impetus of taking every little piece that they
• 31:11
  Dr. Hossain Marandi: brought, something as simple as the kids said, can we have
• 31:15
  Dr. Hossain Marandi: ice cream?
• 31:17
  Dr. Hossain Marandi: Well, sure.
• 31:17
  Dr. Hossain Marandi: Why not?
• 31:18
  Dr. Hossain Marandi: Let's have a, you know, a softer ice cream.
• 31:21
  Dr. Hossain Marandi: It's simple things all the way to what do our surgeons need in
• 31:25
  Dr. Hossain Marandi: the operating room to make sure that they have access to the highest
• 31:29
  Dr. Hossain Marandi: world class equipment so they can have the best outcomes Mhmm.
• 31:33
  Dr. Hossain Marandi: And everything else in between.
• 31:35
  Dr. Hossain Marandi: And that's kinda how we did things.
• 31:36
  Dr. Hossain Marandi: We really wanted to make sure that when a family comes in, they
• 31:40
  Dr. Hossain Marandi: truly see this as a as a place where it's more than just
• 31:45
  Dr. Hossain Marandi: medical care, but it's spiritual care.
• 31:47
  Dr. Hossain Marandi: It's wrapping our arms around the, looking at the design of the building
• 31:52
  Dr. Hossain Marandi: where we wanted the best views toward downtown to be our family
• 31:56
  Dr. Hossain Marandi: lounges.
• 31:57
  Dr. Hossain Marandi: Where the parents, because they said, you know, it's tough being here, can I
• 32:01
  Dr. Hossain Marandi: have a place where I can go for ten minutes, just for respite?
• 32:04
  Dr. Hossain Marandi: Let me check my email, check my text messages, and just
• 32:08
  Dr. Hossain Marandi: recharge.
• 32:09
  Dr. Hossain Marandi: Perfect.
• 32:10
  Dr. Hossain Marandi: Let's pick the best places in the hospital with the best views, and let's
• 32:13
  Dr. Hossain Marandi: do that.
• 32:14
  Dr. Hossain Marandi: Parents ask, can we go outside and have be able to eat our food
• 32:18
  Dr. Hossain Marandi: outside?
• 32:18
  Dr. Hossain Marandi: So we have an outdoor terrace, by our cafeteria where patients and
• 32:22
  Dr. Hossain Marandi: families, as well as our caregivers can go out there and be able to
• 32:26
  Dr. Hossain Marandi: to have that.
• 32:27
  Dr. Hossain Marandi: And so many more examples that I can use.
• 32:29
  Dr. Hossain Marandi: Another one is our, neonatal intensive care unit.
• 32:33
  Dr. Hossain Marandi: Our new hospital, we are going from sixty five beds in the current plan
• 32:37
  Dr. Hossain Marandi: to ninety, increasing as we see the future, as
• 32:41
  Dr. Hossain Marandi: we're pressing about what the need is going to be.
• 32:44
  Dr. Hossain Marandi: It's going to be high acuity intensive care for these kids that
• 32:48
  Dr. Hossain Marandi: truly need that level of care.
• 32:49
  Dr. Hossain Marandi: So we're expanding our ICUs.
• 32:52
  Dr. Hossain Marandi: Our neonatal intensive care unit is gonna be much larger.
• 32:56
  Dr. Hossain Marandi: When we talk to our parents, the average,
• 32:59
  Dr. Hossain Marandi: days that a parent spends in our ICU is about twenty
• 33:04
  Dr. Hossain Marandi: nine days.
• 33:05
  Dr. Hossain Marandi: Mhmm.
• 33:06
  Dr. Hossain Marandi: Our current ICU rooms are smaller, and none of them have windows.
• 33:11
  Dr. Hossain Marandi: So many of them said, can we have a window so we can at
• 33:14
  Dr. Hossain Marandi: least look outside and see what the weather is like when we're here for
• 33:17
  Dr. Hossain Marandi: a whole month?
• 33:18
  Dr. Hossain Marandi: Can we have more storage so we can bring our clothes because we
• 33:22
  Dr. Hossain Marandi: know we're gonna be here?
• 33:23
  Dr. Hossain Marandi: So we took that to heart.
• 33:26
  Dr. Hossain Marandi: All our Yes.
• 33:27
  Dr. Hossain Marandi: Rooms are much larger, much more,
• 33:31
  Dr. Hossain Marandi: cabinetry to be able to keep things.
• 33:33
  Dr. Hossain Marandi: And every one of our neonatal intensive care beds will
• 33:37
  Dr. Hossain Marandi: have windows.
• 33:38
  Dr. Hossain Marandi: It will be the only ICU neonatal intensive care unit in the state
• 33:43
  Dr. Hossain Marandi: of Missouri that has a window in every one of the rooms.
• 33:46
  Dr. Hossain Marandi: So again, it's an example of listening to our
• 33:50
  Dr. Hossain Marandi: patients, parents, caregivers, and operationalizing
• 33:55
  Dr. Hossain Marandi: that into the design of the new hospital.
• 33:57
  Dr. Hossain Marandi: So if I'm telling my parents what they're looking forward to is
• 34:01
  Dr. Hossain Marandi: we know it's a difficult time to have a child in the hospital, but
• 34:04
  Dr. Hossain Marandi: we will make it the best you can time it can be based on
• 34:08
  Dr. Hossain Marandi: what we can control.
• 34:10
  Lisa Nichols: Mhmm.
• 34:11
  Lisa Nichols: What a treasure.
• 34:13
  Lisa Nichols: What a treasure for our region, Dr. Marandi , but I think it's going to be
• 34:17
  Lisa Nichols: a light on a hill for pediatric hospitals all
• 34:22
  Lisa Nichols: over the country.
• 34:23
  Lisa Nichols: So,
• 34:24
  Dr. Hossain Marandi: as as a
• 34:25
  Lisa Nichols: lot of you you
• 34:26
  Dr. Hossain Marandi: know, one of the things we always keep saying is that, it is truly
• 34:29
  Dr. Hossain Marandi: going to be a beacon of hope on Grand Avenue on the corner of
• 34:32
  Dr. Hossain Marandi: Grand and Showroom.
• 34:33
  Dr. Hossain Marandi: But, you know, it's not just the hospital.
• 34:35
  Dr. Hossain Marandi: So when I had the opportunity to to come here, and we'll talk a
• 34:39
  Dr. Hossain Marandi: little bit more about, you know, the topic of this, the
• 34:43
  Dr. Hossain Marandi: something extra and and some of the Yes.
• 34:45
  Dr. Hossain Marandi: It's I would say it's it's a vision that that connects to a
• 34:49
  Dr. Hossain Marandi: mission.
• 34:49
  Dr. Hossain Marandi: And we've already talked about what my calling has been.
• 34:52
  Dr. Hossain Marandi: So I've had the opportunity to work with our teams and look at what
• 34:55
  Dr. Hossain Marandi: does the future of pediatric care need to be for this this city,
• 35:00
  Dr. Hossain Marandi: this, this organization, and this community.
• 35:04
  Dr. Hossain Marandi: It was truly to create a destination center for care where it was
• 35:08
  Dr. Hossain Marandi: easy access for patients to be able to come and receive the high quality
• 35:11
  Dr. Hossain Marandi: care, but also ease of access.
• 35:13
  Dr. Hossain Marandi: So it's not just the hospital.
• 35:15
  Dr. Hossain Marandi: Now the connection of that is we just had an approval
• 35:19
  Dr. Hossain Marandi: for, the build of a perinatal center of excellence inside the
• 35:23
  Dr. Hossain Marandi: hospital.
• 35:24
  Dr. Hossain Marandi: And why do we do that?
• 35:26
  Dr. Hossain Marandi: I just talked about our neonatal intensive care unit with ninety beds.
• 35:30
  Dr. Hossain Marandi: Well, you know, every one of those premature babies was
• 35:34
  Dr. Hossain Marandi: delivered somewhere.
• 35:36
  Dr. Hossain Marandi: So why not wrap our arms around that mother also, and be able
• 35:40
  Dr. Hossain Marandi: to give her the opportunity to deliver inside the children's hospital, where
• 35:44
  Dr. Hossain Marandi: all the access to those care is within one place, and makes it much
• 35:48
  Dr. Hossain Marandi: easier.
• 35:48
  Dr. Hossain Marandi: So we did that.
• 35:50
  Dr. Hossain Marandi: Then we went a step further.
• 35:51
  Dr. Hossain Marandi: We said, okay.
• 35:52
  Dr. Hossain Marandi: We figured out the inpatient side.
• 35:54
  Dr. Hossain Marandi: What about all the patients?
• 35:55
  Dr. Hossain Marandi: We have over two hundred thousand visits every year in our outpatient
• 36:00
  Dr. Hossain Marandi: clinics.
• 36:00
  Dr. Hossain Marandi: What about those folks?
• 36:02
  Dr. Hossain Marandi: How do we help them?
• 36:03
  Dr. Hossain Marandi: So we just got another approval to build a ambulatory,
• 36:08
  Dr. Hossain Marandi: building, a pediatric outpatient pavilion, right next door to the hospital,
• 36:12
  Dr. Hossain Marandi: connected to the hospital.
• 36:13
  Dr. Hossain Marandi: So now you have a true campus where all that
• 36:17
  Dr. Hossain Marandi: care is in one location with easy parking, and the
• 36:21
  Dr. Hossain Marandi: patients and parents can come and get the care that they need knowing that
• 36:26
  Dr. Hossain Marandi: it's easy.
• 36:28
  Dr. Hossain Marandi: Yes.
• 36:28
  Dr. Hossain Marandi: So Uh-oh.
• 36:30
  Lisa Nichols: So beautiful.
• 36:31
  Lisa Nichols: Well,
• 36:33
  Lisa Nichols: yeah, let me ask you this.
• 36:35
  Lisa Nichols: Okay.
• 36:36
  Lisa Nichols: So say we've got a listener
• 36:38
  Dr. Hossain Marandi: Mhmm.
• 36:38
  Lisa Nichols: And they they're really moved
• 36:42
  Lisa Nichols: by by this episode of the Something Extra podcast today, Dr. Marandi
• 36:46
  Lisa Nichols: .
• 36:46
  Dr. Hossain Marandi: Yes.
• 36:47
  Lisa Nichols: What is one thing they can do?
• 36:49
  Lisa Nichols: And I know you guys invite people in to see, and you do tours
• 36:53
  Lisa Nichols: and things like that.
• 36:54
  Lisa Nichols: Yes.
• 36:56
  Lisa Nichols: But, you know, how can they get involved?
• 36:58
  Lisa Nichols: How they can they learn more?
• 36:59
  Lisa Nichols: What what would you say to them?
• 37:03
  Dr. Hossain Marandi: So
• 37:05
  Dr. Hossain Marandi: as we talked about, it health care is difficult.
• 37:08
  Dr. Hossain Marandi: If you don't need to access it, you don't want to.
• 37:11
  Dr. Hossain Marandi: But there's so much great things that happen in a hospital, especially in a
• 37:15
  Dr. Hossain Marandi: children's hospital, that I think the community wants to be a part of.
• 37:19
  Dr. Hossain Marandi: So we have a lot of opportunities for, our our community
• 37:23
  Dr. Hossain Marandi: to be involved, be it from volunteering at the hospital and doing
• 37:27
  Dr. Hossain Marandi: different.
• 37:27
  Dr. Hossain Marandi: We have many different things that they can do, as a volunteer inside that
• 37:31
  Dr. Hossain Marandi: would allow us to be able to take care of those families and wrap
• 37:35
  Dr. Hossain Marandi: our arms around them, as I mentioned, more than just the the the clinical
• 37:38
  Dr. Hossain Marandi: aspect of it.
• 37:40
  Dr. Hossain Marandi: The other aspect of it is through financial support.
• 37:44
  Dr. Hossain Marandi: We talked about some of these projects.
• 37:46
  Dr. Hossain Marandi: All of those projects were mainly funded by
• 37:50
  Dr. Hossain Marandi: philanthropy.
• 37:52
  Dr. Hossain Marandi: The outpatient pavilion, the large portion of the hospital, and the build
• 37:56
  Dr. Hossain Marandi: that's there.
• 37:57
  Dr. Hossain Marandi: Many of the things that I have the opportunity to be able to do
• 38:00
  Dr. Hossain Marandi: for our kids, it's because people cared,
• 38:05
  Dr. Hossain Marandi: and people were devoted to that mission and gave financially, and it doesn't
• 38:09
  Dr. Hossain Marandi: matter if it's a dollar or more.
• 38:11
  Dr. Hossain Marandi: It all goes toward figuring out a way to care for kids.
• 38:14
  Dr. Hossain Marandi: So I would love for the community to really see the new Cardinal Glennon
• 38:19
  Dr. Hossain Marandi: Children's Hospital and all of our services that we provide as truly
• 38:23
  Dr. Hossain Marandi: a beacon of hope for them, knowing that hopefully they'll never have to use
• 38:27
  Dr. Hossain Marandi: our resources and services.
• 38:28
  Dr. Hossain Marandi: But in case they do, in case their grandchild needs it, in case
• 38:33
  Dr. Hossain Marandi: their next door neighbor needs it, they can always have the ease
• 38:37
  Dr. Hossain Marandi: of knowing we are here, and we'll take care of them.
• 38:40
  Dr. Hossain Marandi: And if they have the opportunity to get involved, we would love for them
• 38:43
  Dr. Hossain Marandi: to get involved.
• 38:45
  Lisa Nichols: That's so good.
• 38:46
  Lisa Nichols: Yes.
• 38:47
  Lisa Nichols: And I'm thinking, like you said, doctor Rending, hopefully, they won't ever need it.
• 38:51
  Lisa Nichols: Sometimes we plant trees for people that we'll never meet.
• 38:54
  Lisa Nichols: Right?
• 38:54
  Lisa Nichols: Right.
• 38:55
  Lisa Nichols: But it these things do not happen
• 38:59
  Lisa Nichols: without the community
• 39:00
  Dr. Hossain Marandi: Correct.
• 39:00
  Lisa Nichols: Getting involved.
• 39:01
  Lisa Nichols: So, yeah, I would encourage you to if this has pricked your heart,
• 39:05
  Lisa Nichols: I would encourage you to really reach out.
• 39:08
  Lisa Nichols: I've got just a couple of quick lightning round questions for
• 39:12
  Lisa Nichols: you here.
• 39:13
  Lisa Nichols: Okay?
• 39:14
  Lisa Nichols: Your favorite comfort food besides tater tots.
• 39:17
  Lisa Nichols: And I know you love tater tots.
• 39:19
  Dr. Hossain Marandi: I do.
• 39:20
  Dr. Hossain Marandi: I do.
• 39:20
  Dr. Hossain Marandi: I love tater tots too.
• 39:23
  Dr. Hossain Marandi: So lately, I have to admit, donut holes have become my vice.
• 39:27
  Lisa Nichols: So Oh, donut holes.
• 39:30
  Dr. Hossain Marandi: Even for today, for my birthday, they they brought me donut holes.
• 39:34
  Dr. Hossain Marandi: So
• 39:34
  Lisa Nichols: yeah.
• 39:35
  Lisa Nichols: That's so awesome.
• 39:36
  Lisa Nichols: Yes.
• 39:36
  Lisa Nichols: Happy birthday, by the way.
• 39:38
  Lisa Nichols: I know that you're gonna be celebrating this evening with Andrea, your wife, who
• 39:42
  Lisa Nichols: happens to be a pediatrician.
• 39:44
  Lisa Nichols: Correct.
• 39:45
  Lisa Nichols: And then Rocco and Enzo, your two sons.
• 39:48
  Lisa Nichols: Right?
• 39:48
  Lisa Nichols: So happy, happy birthday.
• 39:50
  Lisa Nichols: Do you have a favorite children's book?
• 39:55
  Dr. Hossain Marandi: Yes.
• 39:57
  Dr. Hossain Marandi: The Giving Tree.
• 39:59
  Lisa Nichols: I love The Giving Tree.
• 40:01
  Dr. Hossain Marandi: I love it.
• 40:02
  Lisa Nichols: I see it right now.
• 40:03
  Lisa Nichols: It's a green book.
• 40:04
  Lisa Nichols: Yes.
• 40:05
  Lisa Nichols: Yes.
• 40:05
  Dr. Hossain Marandi: That's a great have never been able to finish that book reading it to
• 40:09
  Dr. Hossain Marandi: my voice because by the time it got toward the last two pages,
• 40:13
  Dr. Hossain Marandi: the tears would never allow me to finish it because the the emotions
• 40:17
  Dr. Hossain Marandi: that that, book, just instills in me
• 40:21
  Dr. Hossain Marandi: is it's it's wonderful.
• 40:23
  Dr. Hossain Marandi: It's a wonderfully written book, but it gives you a lot of perspective about
• 40:27
  Dr. Hossain Marandi: life in general.
• 40:29
  Lisa Nichols: I love that you mentioned that.
• 40:30
  Lisa Nichols: Yes.
• 40:31
  Lisa Nichols: If you got littles Mhmm.
• 40:33
  Lisa Nichols: Or even if you don't, buy some copies and give to people that
• 40:37
  Lisa Nichols: do have littles.
• 40:38
  Lisa Nichols: It's wonderful.
• 40:39
  Lisa Nichols: Okay.
• 40:39
  Lisa Nichols: Now I have to ask you this too.
• 40:41
  Dr. Hossain Marandi: Sure.
• 40:42
  Lisa Nichols: Favorite movie?
• 40:43
  Lisa Nichols: And I know you guys are big fans
• 40:48
  Lisa Nichols: of you guys are big Star Wars fans.
• 40:51
  Dr. Hossain Marandi: Yes.
• 40:51
  Dr. Hossain Marandi: Yes.
• 40:51
  Dr. Hossain Marandi: We are.
• 40:52
  Dr. Hossain Marandi: So, me and the boys, we are just all we love Star
• 40:56
  Dr. Hossain Marandi: Wars.
• 40:56
  Dr. Hossain Marandi: So we've been, so excited about, The Mandalorian.
• 41:00
  Dr. Hossain Marandi: That's been the latest thing we watched.
• 41:02
  Dr. Hossain Marandi: So, it's, everything about Star Wars is, is
• 41:06
  Dr. Hossain Marandi: big in my house.
• 41:07
  Lisa Nichols: I love that.
• 41:08
  Lisa Nichols: I love that.
• 41:11
  Lisa Nichols: Well and I also know another thing about you I read.
• 41:14
  Lisa Nichols: You love hospital cafeteria food.
• 41:16
  Dr. Hossain Marandi: Yes.
• 41:17
  Dr. Hossain Marandi: Yes.
• 41:18
  Dr. Hossain Marandi: So, it's it's interesting you mentioned that.
• 41:20
  Dr. Hossain Marandi: So, I've grown up in hospitals.
• 41:23
  Dr. Hossain Marandi: That's as I said early on in life when I was there, but then
• 41:26
  Dr. Hossain Marandi: knowing that I wanted to become a a a physician later on.
• 41:30
  Dr. Hossain Marandi: When I came to the US, when I went to college,
• 41:33
  Dr. Hossain Marandi: you know, obviously, not having money to be able to to,
• 41:37
  Dr. Hossain Marandi: make ends meet and to eat, I would volunteer.
• 41:40
  Dr. Hossain Marandi: You talked about volunteering, what people can do.
• 41:42
  Dr. Hossain Marandi: I would I remember I would volunteer at the local hospital and
• 41:46
  Dr. Hossain Marandi: go in and do whatever they needed me to do.
• 41:48
  Dr. Hossain Marandi: And with that, I got a voucher to be able to eat.
• 41:51
  Dr. Hossain Marandi: So I did that as often as we I could.
• 41:54
  Dr. Hossain Marandi: And then later on, medical school, residency, I have become
• 41:58
  Dr. Hossain Marandi: a
• 41:59
  Lisa Nichols: A connoisseur.
• 42:00
  Dr. Hossain Marandi: A cafeteria officer at all.
• 42:02
  Dr. Hossain Marandi: So, yes, I love
• 42:03
  Lisa Nichols: You're a connoisseur Yeah.
• 42:05
  Lisa Nichols: Of, you know, I mean, my father-in-law worked
• 42:09
  Lisa Nichols: in a hospital.
• 42:11
  Lisa Nichols: My the whole time, my husband and I, we dated all through Kyle, high
• 42:14
  Lisa Nichols: school and college.
• 42:15
  Lisa Nichols: And so I visited a lot.
• 42:19
  Lisa Nichols: And the cafeteria food was great.
• 42:21
  Lisa Nichols: I love I love that.
• 42:22
  Dr. Hossain Marandi: Our our food here at, Cardinal Glennon is wonderful.
• 42:26
  Lisa Nichols: Yeah.
• 42:26
  Lisa Nichols: It's awesome.
• 42:27
  Lisa Nichols: So I'm gonna ask you this, and then we're gonna talk about something extra.
• 42:30
  Dr. Hossain Marandi: Sure.
• 42:31
  Lisa Nichols: Is there a daily habit, Dr. Marandi
• 42:34
  Lisa Nichols: , that you never skip?
• 42:36
  Lisa Nichols: No compromise on?
• 42:44
  Dr. Hossain Marandi: Reading.
• 42:46
  Dr. Hossain Marandi: I read something.
• 42:49
  Dr. Hossain Marandi: At least something, that, every day.
• 42:52
  Dr. Hossain Marandi: I think, you know, we talk about as physicians, we're lifelong learners,
• 42:56
  Dr. Hossain Marandi: and a lot of it has to be around, medicine.
• 42:59
  Dr. Hossain Marandi: But, transitioning to the administrative side of things, understanding
• 43:04
  Dr. Hossain Marandi: that there is so much more more to this world and to be a
• 43:07
  Dr. Hossain Marandi: leader than just the clinical aspect of things.
• 43:11
  Dr. Hossain Marandi: I've become, an avid reader of something every day.
• 43:15
  Dr. Hossain Marandi: And it it doesn't have to be necessarily a book.
• 43:18
  Dr. Hossain Marandi: It can be just about anything.
• 43:19
  Dr. Hossain Marandi: It could be a little blurb, of, let's say,
• 43:24
  Dr. Hossain Marandi: from a book.
• 43:25
  Dr. Hossain Marandi: It could be a title in a in a magazine.
• 43:28
  Dr. Hossain Marandi: It could be just about anything.
• 43:30
  Dr. Hossain Marandi: But to me, to be able to continuously learn and to make yourself
• 43:34
  Dr. Hossain Marandi: better is, something that you just cannot stop doing every day.
• 43:38
  Lisa Nichols: That's so good.
• 43:40
  Lisa Nichols: I cannot remember who coined this, Dr. Marandi
• 43:43
  Lisa Nichols: , but I remember,
• 43:46
  Lisa Nichols: I can't remember.
• 43:47
  Lisa Nichols: I think his last name was Jones.
• 43:50
  Lisa Nichols: But he said you'll be the person same person you are five years
• 43:54
  Lisa Nichols: from now except for the books you read and the
• 43:58
  Lisa Nichols: people you meet.
• 43:59
  Dr. Hossain Marandi: Yes.
• 44:00
  Lisa Nichols: And I believe that that those are how I feel like I've grown
• 44:04
  Lisa Nichols: Mhmm.
• 44:05
  Lisa Nichols: Both professionally and personally always.
• 44:07
  Lisa Nichols: So, yeah, I kinda like books too.
• 44:10
  Lisa Nichols: Yeah.
• 44:12
  Lisa Nichols: Well, let me ask you this.
• 44:13
  Lisa Nichols: This is called something extra.
• 44:15
  Lisa Nichols: I have to ask you, what do you believe is this something extra that
• 44:18
  Lisa Nichols: every leader needs?
• 44:22
  Dr. Hossain Marandi: So having the opportunity to to know I was gonna be asked this question,
• 44:26
  Dr. Hossain Marandi: I had to to discern a lot about that and think through
• 44:30
  Dr. Hossain Marandi: a journey that I've had, and really the the leader
• 44:34
  Dr. Hossain Marandi: who I am today.
• 44:37
  Dr. Hossain Marandi: I
• 44:39
  Dr. Hossain Marandi: I would say that I think there's something extra that every leader
• 44:44
  Dr. Hossain Marandi: needs is the ability to create belief.
• 44:49
  Dr. Hossain Marandi: What do I mean by that?
• 44:50
  Dr. Hossain Marandi: So, I wanna tell you the just a few a quick few minutes and
• 44:54
  Dr. Hossain Marandi: tell you about the story that was the the the, I would say, the
• 44:58
  Dr. Hossain Marandi: turning point for me that allowed me to better understand how to be a
• 45:02
  Dr. Hossain Marandi: good leader.
• 45:03
  Dr. Hossain Marandi: And this was early two, twenty twenty when we were
• 45:07
  Dr. Hossain Marandi: all hold up in our own houses because of COVID.
• 45:11
  Dr. Hossain Marandi: So at that time, my boys were six and four, and we just didn't
• 45:14
  Dr. Hossain Marandi: have anything else to do, but we decided to get into puzzles.
• 45:18
  Dr. Hossain Marandi: And we started to work with puzzles.
• 45:21
  Dr. Hossain Marandi: And that's when I truly had an epiphany, and I'll walk you through it.
• 45:25
  Dr. Hossain Marandi: You go to buy a puzzle, and you buy it because of the picture
• 45:28
  Dr. Hossain Marandi: on the box.
• 45:30
  Dr. Hossain Marandi: That's the vision.
• 45:31
  Dr. Hossain Marandi: That's the end goal that you wanna get into.
• 45:33
  Dr. Hossain Marandi: So you buy the box, you open the box, and now what do you
• 45:36
  Dr. Hossain Marandi: have?
• 45:36
  Dr. Hossain Marandi: You have all these pieces.
• 45:38
  Dr. Hossain Marandi: What's the first thing that we do?
• 45:40
  Dr. Hossain Marandi: We find those special pieces that are the corner pieces.
• 45:44
  Lisa Nichols: Yes.
• 45:44
  Dr. Hossain Marandi: When when I think of my team, those are the special people in my
• 45:48
  Dr. Hossain Marandi: team
• 45:50
  Dr. Hossain Marandi: that allow to frame the future.
• 45:53
  Dr. Hossain Marandi: They're there to create the guardrails.
• 45:56
  Dr. Hossain Marandi: They're there to be able to to hone everything in.
• 45:59
  Dr. Hossain Marandi: They're the special ones that are different.
• 46:02
  Dr. Hossain Marandi: You build the framework of what it is that you want to build for
• 46:05
  Dr. Hossain Marandi: the future.
• 46:06
  Dr. Hossain Marandi: Then you look at all the other pieces that are in there.
• 46:09
  Dr. Hossain Marandi: Every one of them is a different color, different shape, different aspect.
• 46:13
  Dr. Hossain Marandi: Those are all of our team members.
• 46:15
  Dr. Hossain Marandi: Every one of them is a unique individual, yet every one of them is
• 46:19
  Dr. Hossain Marandi: absolutely necessary to make that future come true.
• 46:23
  Dr. Hossain Marandi: And one by one, you put them in the right place that they belong
• 46:26
  Dr. Hossain Marandi: because they fit into the right place.
• 46:28
  Dr. Hossain Marandi: And when you get finished, you have the final vision that you wanted
• 46:32
  Dr. Hossain Marandi: to have.
• 46:34
  Dr. Hossain Marandi: The vision is what every leader should be able to bring.
• 46:37
  Dr. Hossain Marandi: The belief of everyone, every one of those pieces that they belong,
• 46:41
  Dr. Hossain Marandi: they have a special place, and that they need to be there.
• 46:44
  Dr. Hossain Marandi: Because imagine going through and building the full puzzle, and you're missing
• 46:48
  Dr. Hossain Marandi: one piece.
• 46:49
  Lisa Nichols: Right.
• 46:50
  Dr. Hossain Marandi: The frustration.
• 46:51
  Dr. Hossain Marandi: So everyone in that team is important.
• 46:56
  Dr. Hossain Marandi: So that's when I start to think about it's there's something extra for me
• 46:59
  Dr. Hossain Marandi: for a leader is to the ability to to create that
• 47:04
  Dr. Hossain Marandi: belief in a future state that people wanna be part of,
• 47:08
  Dr. Hossain Marandi: that they see it as a future they wanna be in,
• 47:12
  Dr. Hossain Marandi: they understand how they fit in there, they've had they say.
• 47:15
  Dr. Hossain Marandi: Again, I'm going back to making sure they're inclusive and you listen to them,
• 47:19
  Dr. Hossain Marandi: and then respecting each one of them to trusting them that they're gonna
• 47:24
  Dr. Hossain Marandi: fit into the model the way it should be.
• 47:26
  Dr. Hossain Marandi: And then when you're done, you have that beautiful picture and vision.
• 47:30
  Dr. Hossain Marandi: So that's that's when I really start to think about what every leader
• 47:34
  Dr. Hossain Marandi: should bring.
• 47:35
  Dr. Hossain Marandi: It's not about me, it's not about me doing the vision,
• 47:39
  Dr. Hossain Marandi: It's leadership is helping those others
• 47:44
  Dr. Hossain Marandi: understand what that future is, a future that's worth pursuing, and that they belong
• 47:48
  Dr. Hossain Marandi: as a part of.
• 47:49
  Dr. Hossain Marandi: That's what I would say the special piece is.
• 47:53
  Lisa Nichols: That is one of the most beautiful
• 47:56
  Lisa Nichols: pictures
• 47:58
  Lisa Nichols: that somebody has drawn for me of the something extra.
• 48:02
  Lisa Nichols: Yeah.
• 48:03
  Lisa Nichols: That is just beautiful.
• 48:04
  Lisa Nichols: Thank you so much for that, And thank you so much for making
• 48:08
  Lisa Nichols: the time to be with me today.
• 48:10
  Lisa Nichols: I cannot wait to share this with our listeners, Dr.
• 48:13
  Lisa Nichols: Marandi, and, just keep doing what you're doing.
• 48:16
  Lisa Nichols: You're making a humongous difference, as your whole team is.
• 48:20
  Lisa Nichols: And so thank you for that.
• 48:22
  Lisa Nichols: I'm grateful that you're in Saint Louis.
• 48:24
  Lisa Nichols: You're a treasure
• 48:25
  Dr. Hossain Marandi: Thank you.
• 48:25
  Lisa Nichols: For our region.
• 48:26
  Dr. Hossain Marandi: I really appreciate the time, and it's it is, Saint Louis is a wonderful
• 48:30
  Dr. Hossain Marandi: city.
• 48:30
  Dr. Hossain Marandi: It's a wonderful community, and I'm glad that, once we get finished
• 48:34
  Dr. Hossain Marandi: with all the the vision that we've created, that we will leave a legacy
• 48:38
  Dr. Hossain Marandi: here that many, many people will be able to use for many decades.
• 48:42
  Dr. Hossain Marandi: And I would feel fulfilled that we did something as a servant leader
• 48:46
  Dr. Hossain Marandi: for others.
• 48:47
  Dr. Hossain Marandi: So thank you for your time.
• 48:49
  Lisa Nichols: Very good.
• 48:50
  Lisa Nichols: Thank you.
• 48:52
  Announcer: Something extra with Lisa Nichols is a Technology Partners production.
• 48:56
  Announcer: Copyright Technology Partners Inc, twenty nineteen.
• 48:59
  Announcer: To learn more about this week's guest, check out the show notes at tpi
• 49:03
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• 49:05
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• 49:08
  Announcer: Thank you for listening to Something Extra.