Jonni Ressler: How to Build a Successful Business on Empathy
In this episode, Maria and Jonni discuss:
How empathy shaped the business model of Eleven 11 Solutions and the company philosophy as they continue to grow.
Tips and advice to stay connected even during tough situations.
Empathy as inspiration and success in Jonni’s professional career.
Key Takeaways:
You don’t appease your employees at the expense of clients, you nurture them to the benefit of clients. Those employees will deliver solid work for clients if they work in an empathetic environment that understands them and is flexible to their needs.
Do not confuse empathy with being a…
The skinny
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